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Novotel Madrid Center

4.0 star property
Central hotel connected to the convention centre in Madrid with bars

Photo gallery for Novotel Madrid Center

Reception
Breakfast, lunch and dinner served
Children's activities
Seasonal outdoor pool
Standard Room, Multiple Beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Gym
The current price is NZ$271
includes taxes & fees
1 Aug - 2 Aug

Explore the area

Map
O'donnell 53, Madrid, Madrid, 28009
  • WiZink Center
    ‪3 min walk‬
  • El Retiro Park
    ‪19 min walk‬
  • Gran Via
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪12 min drive‬

Room options

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

9.6 out of 10
Exceptional
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds

7.4 out of 10
Good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(48 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room with Sofa

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Twin Room with Sofa

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Queen Bed, Terrace

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Executive Room, 1 Queen Bed, Terrace

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Terrace
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Superior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Madrid

Novotel Madrid Center puts you in the heart of Madrid, connected to the convention centre and within a 20-minute stroll of WiZink Center and Puerta de Alcalá. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The restaurant, Eat Bar, is open for breakfast, brunch, lunch and dinner. At the hotel's own poolside bar, you can stop for a drink. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Salamanca hotel include El Retiro Park and Gran Via.

What's nearby

  • WiZink Center - 3 min walk - 0.3 km
  • Puerta de Alcalá - 19 min walk - 1.6 km
  • El Retiro Park - 19 min walk - 1.7 km
  • Gran Via - 3 min drive - 2.1 km
  • Prado Museum - 3 min drive - 2.5 km

Getting around

  • Madrid Recoletos Station - 3 min drive
  • O'Donnell Station - 6 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 14 min drive

Restaurants

  • ‪Madariz Café - ‬5 min walk
  • ‪El Pescaíto - ‬4 min walk
  • ‪O'Grelo - ‬5 min walk
  • ‪Parador del Jamon - ‬1 min walk
  • ‪Los Torreznos - ‬3 min walk

About this property

Novotel Madrid Center

Central hotel connected to the convention centre in Madrid with bars
Novotel Madrid Center offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A terrace, a vending machine, and an arcade/games room are also featured at the business-friendly Novotel Madrid Center. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

  • 790 guestrooms or units
  • 8 levels
  • 2 bars or lounges
  • Conference rooms
  • 1500 sq. m of conference space
  • Built in 2015
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Novotel Madrid Center offers 790 accommodations with minibars and a safe. Beds feature down duvets. 37-inch LED televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 26 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eat Bar

Things to do

  • 24-hour gym
  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Hand-held showerhead
  • Handrails in stairways (70 centimetre high)
  • Hardwood flooring in room
  • Lever door handles
  • Lift (75 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 37-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 25 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 11:00 AM to 8:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Convencion Hotel
Convencion Madrid
Hotel Convencion
Hotel Convencion Madrid
Novotel Madrid Center Hotel
Novotel Madrid Center
Novotel Madrid Center Hotel
Novotel Madrid Center Madrid
Novotel Madrid Center Hotel Madrid

Frequently asked questions

What is the cancellation policy at Novotel Madrid Center?

Novotel Madrid Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Madrid Center?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Novotel Madrid Center on 1 Aug 2025 start from NZ$271.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Madrid Center?

Yep, Novotel Madrid Center has a covered self car park for EUR 25 per day.

Does Novotel Madrid Center have a pool?

Novotel Madrid Center has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 11:00 AM to 8:00 PM (Seasonal outdoor pool open from June to September).

What makes Novotel Madrid Center a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Novotel Madrid Center.

Is Novotel Madrid Center family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Novotel Madrid Center is a hit with families.

Does Novotel Madrid Center serve breakfast?

Sure does, buffet breakfast is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Madrid Center?

No, Novotel Madrid Center does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Madrid Center?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Novotel Madrid Center?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Madrid Center?

No, pets are not allowed.

Novotel Madrid Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 58 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mercie G.

Travelled with family
Clean and courteous staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2025

6/10 Okay

Shadi

Travelled with partner
Liked: Cleanliness, staff & service
Nicely located Smal room, hotel needs renovation
Stayed 4 nights in Mar 2025

10/10 Excellent

samerand, Tehran

Liked: Amenities
It was wondefull everythings
Stayed 4 nights in Mar 2025

8/10 Good

Julian

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location close to most landmarks and great restaurants, walls seem to be thin bc you can hear everything that is my only complaint. if u are a soft sleeper be prepared. loved everything else
Stayed 3 nights in Mar 2025

10/10 Excellent

Junho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Isabel, Camarillo

Stayed 1 night in Feb 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel, no complaints, but I do want to add, this is a very large in a central section in Madrid. This is one of the largest hotels I have ever stayed in so the lobby area and restaurant section is a bit noisy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very attentitive and willing to offer support/advice where needed. Good location for getting to both football grounds and the airport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ceinwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Wonderful service, gorgeous decor and great quality wines and food at the bar and restaurant.
Stayed 2 nights in Feb 2025

8/10 Good

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Staff amazing, clean, good faciities. We were unlucky and had rain the whole time which put a damper on things. The staff had umbrellas we could use which helped, but we were unable to enjoy the massive center park. Without the park, we weren't very close to many attractions and had to rely on subway/bus. It isn't in a very convenient location for indoor attractions. But if we'd been there at a warmer, dryer time it would have been perfect.
Stayed 4 nights in Feb 2025

8/10 Good

Zoe

Stayed 4 nights in Feb 2025

6/10 Okay

EJ

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a modern clean facility in the city center, but very basic. The room was a bit cramped for three and the facility felt a bit unfinished. The pool and rooftop bar were closed for the season and the immediate neighborhood doesn’t have great eating options.
Stayed 6 nights in Feb 2025

10/10 Excellent

Alban

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Jan 2025

10/10 Excellent

Yarelys M

Stayed 4 nights in Jan 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good!
Stayed 4 nights in Jan 2025

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities

It’s ok but you can find better options

The rooms are small, they don’t have room service.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Stayed 3 nights in Jan 2025

10/10 Excellent

Masood

Stayed 3 nights in Jan 2025

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Guillermo E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel en ubicación , comodidad y servicio
Stayed 6 nights in Dec 2024

6/10 Okay

oscar

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty not clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Roselis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 5 nights in Dec 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024