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Petit Palace Puerta del Sol

3.0 star property
Hotel with a 24-hour front desk, steps from Joy Madrid

Photo gallery for Petit Palace Puerta del Sol

Double Room, City View | City view
Superior Room, Terrace (Puerta del Sol View)
Superior Room, Terrace (Puerta del Sol View)
Reception hall
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$220
includes taxes & fees
6 July - 7 July

Explore the area

Map
Calle del Arenal, 4, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Royal Palace of Madrid
    ‪9 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

Superior Room, Terrace (Puerta del Sol View)

8.4 out of 10
Very good
(6 reviews)

Highlights

Terrace
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

8.8 out of 10
Excellent
(31 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 22 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Single Bunk Bed OR 1 King Bed and 1 Single Bunk Bed

View all photos for Triple Room

Triple Room

Triple Room

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
Minibar
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Down duvets, minibar, in-room safe, desk

Standard Double Room

8.6 out of 10
Excellent
(65 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, City View

Double Room, City View

Double Room, City View

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Bathrobes
Hairdryer
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

Petit Palace Puerta del Sol puts you in the heart of Madrid, within steps of Joy Madrid and El Oso y el Madrono. Highlights at this hotel include in-room free WiFi and free high-speed Internet. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include free use of bicycles and laundry facilities. Buffet breakfast is available on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site. .Sights within a 10-minute walk of this 3-property class Madrid Centro hotel include Preciados Street and Plaza Mayor.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 5 min walk - 0.5 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km
  • Museo Nacional Centro de Arte Reina Sofía - 16 min walk - 1.4 km

Getting around

  • Sol Station - 2 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 48 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪La Mallorquina - ‬1 min walk
  • ‪Museo del Jamón - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Petit Palace Puerta del Sol

Hotel with a 24-hour front desk, steps from Joy Madrid
As a guest of Petit Palace Puerta del Sol, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. Petit Palace Puerta del Sol also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 6 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
Petit Palace Puerta del Sol offers 64 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down duvets. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, Spanish

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  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,003 reviews
The price is NZ$346
includes taxes & fees
25 July - 26 July
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Offsite parking available (EUR 28 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children

Things to do

  • Free bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Nearby parking fee: EUR 28 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palace Petit
Petit Palace
Petit Puerta Del Sol Madrid
Petit Palace Hotel Puerta Sol
Petit Palace Puerta Sol
Petit Palace Puerta Del Sol Hotel Madrid
Petit Palace Puerta Sol Hotel
Petit Palace Puerta del Sol Hotel
Petit Palace Puerta del Sol Madrid
Petit Palace Puerta del Sol Hotel Madrid

Frequently asked questions

What is the cancellation policy at Petit Palace Puerta del Sol?

Petit Palace Puerta del Sol offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Petit Palace Puerta del Sol?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Petit Palace Puerta del Sol on 6 Jul 2025 start from NZ$219.77, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Petit Palace Puerta del Sol serve breakfast?

Yep, buffet brekkie is on offer on weekdays from 7:30 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Petit Palace Puerta del Sol?

No, Petit Palace Puerta del Sol does not offer an airport shuttle service.

What time are check-in & check-out at Petit Palace Puerta del Sol?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Petit Palace Puerta del Sol?

Furry friends are welcome at Petit Palace Puerta del Sol, with food and water bowls on offer.

Petit Palace Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 2 nights in Mar 2025

6/10 Okay

Nilam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Small but hospitable

Very warm in crowded room. Only 2 people me and my daughter. Room clean nice shower. Cramped space. Wonderful service
Stayed 1 night in Mar 2025

2/10 Terrible

Amna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the hotel was not worthy of 3 stars or the price we were charged. The lobby had a stale smell and felt like a one start hostel. There was no functioning air conditioning in our room, so to overcome that we opened the window and heard street noises all night. There is coffee and tea in the room but no milk- when in inquired I was told they have no milk (but clearly they do since they serve breakfast in the mornings?). Our 4 person room was tiny and dirty. Would not recommend for family. Overall you are paying 3 star hotel prices for a hostel experience. Very poor value for money.

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really nice building very good location for walking or accessing the different things Madrid has to offer and the hotel room are really nice and spacious for Europe standards.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Muy comodo, limpio y el personal muy agradable. El lugar es centrico y se puede ir a varios lugares de manera segura.
Stayed 3 nights in Mar 2025

10/10 Excellent

David, Falmouth

Travelled with family
Liked: Amenities
Great location war to the Mercado which is an amazing space ideal for the Metro
Stayed 1 night in Mar 2025

10/10 Excellent

Nilesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location! It's a little congested, but the location wins it for us.
Stayed 1 night in Mar 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good central spot for first trip to Madrid

The hotel is located right beside the central square of Madrid “Puerta del Sol”. It is a very busy area but our room was quiet and we could t hear anything from outside. Hallway noise could be heard easily inside the hotel however. The room was very clean with a spacious bathroom. The sleeping area was usual size for a European hotel (ie small by North American standards). The bed was comfortable enough but I found I had to switch sides frequently during the night to relieve some pressure spots. Staff were very welcoming and helpful. The breakfast was excellent with a wide selection of bread, cheese, eggs, cereal, juice, fruit and coffee. Would recommend getting the breakfast package with your stay because there aren’t many breakfast options in walking distance. The Sol metro station is about a 1 minute walk from the door of the hotel. East walking distance to everything in the centre of Madrid- Plaza Mayor, Gran Via, Real Palace
El Oso y Madronos statue
Kilometre Zero
Stayed 4 nights in Mar 2025

6/10 Okay

Mehmet

Stayed 3 nights in Mar 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, walk to any attractions, breakfast is wonderful.
Stayed 3 nights in Feb 2025

10/10 Excellent

mercedez

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Kaia

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely front desk
Stayed 2 nights in Feb 2025

2/10 Terrible

Barb

Stayed 2 nights in Feb 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location of the hotel was fabulous- easy to get to from the metro-Sol metro station.Close to good restaurants & bars. Room was compact but very clean, staff very helpful. Would recommend to friends!
Stayed 3 nights in Feb 2025

2/10 Terrible

Omar

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, cerca de la estación de Sol. Personal amable y atento Servicio de desayuno muy completo
Stayed 3 nights in Jan 2025

10/10 Excellent

Johanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, personal amable y atento
Stayed 1 night in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Modern bathroom. Great bed. Super clean. Staff at front desk was so helpful. Ideal location close to everything.
Stayed 1 night in Jan 2025

8/10 Good

Nazim

Liked: Cleanliness, staff & service, property conditions & facilities
fantastic location for shopping and main attractions!
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

KAROL

Stayed 2 nights in Nov 2024

10/10 Excellent

Licela

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, in a good location, our room had good size terrace, room was on the smaller side, it was a bit tight but that was expected. Front desk staff was friendly.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion, la atencion de el personal es extraordinaria, Blanca es excepcional. Altamente recomendado
Stayed 2 nights in Nov 2024