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BYPILLOW Castellana

Property class: 3

Photo gallery for BYPILLOW Castellana

A modern living room with a fireplace, a sofa, a chair, and a coffee table.
A hallway with a wooden staircase, potted plants, a wooden console table with a lamp, and framed pictures on the wall.
A modern hotel room with a large bed, a wardrobe, a desk, and a painting on the wall.
A spacious restaurant with multiple tables and chairs, a kitchen area, and large windows.
A modern living room with a fireplace, comfortable seating, and a chandelier.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$185
includes taxes & fees
15 Nov - 16 Nov

Explore the area

View map
Calle de Julián Besteiro, 37, Madrid, Madrid, 28020
  • Place, Azca Financial District
    ‪2 min walk‬
  • Place, Paseo de la Castellana
    ‪5 min walk‬
  • Place, Bernabéu Stadium
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a ceiling fan.

Standard Double Room

8.8 out of 10
Excellent
(18 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Individual Superior

A hotel room with a large bed, a desk, a chair, a television, and a sliding door.

Individual Superior

9.2 out of 10
Wonderful
(21 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

A hotel room with a large bed, a sofa, a desk, and a TV.

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

A modern hotel room with a large bed, a wardrobe, a desk, and a painting on the wall.

Deluxe Double Room

8.0 out of 10
Very good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Twin Room

A hotel room with a double bed, bedside tables with lamps, a small desk with a chair, a window with sheer curtains, and a framed picture on the wall.

Standard Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Madrid

BYPILLOW Castellana places you in the centre of Madrid, within just a 5-minute stroll of Paseo de la Castellana and within 15 minutes of Bernabéu Stadium. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Other amenities include a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of self parking. .This 3-property class Tetuán hotel is 4.8 km (3 mi) from Gran Via and 4.9 km (3.1 mi) from Puerta de Alcalá.

What's nearby

  • Azca Financial District - 2 min walk - 0.2 km
  • Paseo de la Castellana - 5 min walk - 0.4 km
  • Cuzco Square - 8 min walk - 0.7 km
  • Bernabéu Stadium - 11 min walk - 1.0 km
  • Plaza de Castilla - 13 min walk - 1.1 km

Getting around

  • Tetuan Station - 6 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Gran Barril de Castellana - ‬5 min walk
  • ‪Kim's - ‬4 min walk
  • ‪Inefable by Söttgodis - ‬4 min walk
  • ‪Mitiko - ‬3 min walk
  • ‪Sumo Cuzco - ‬3 min walk

About this property

BYPILLOW Castellana

Along with a coffee shop/cafe, there's a snack bar/deli on site. WiFi is free in public spaces. Meeting rooms and coworking spaces are available. A vending machine, tour/ticket assistance, and concierge services are also featured at BYPILLOW Castellana. Parking is available for a fee.

This 3-star Madrid hotel is smoke free.

  • 124 guestrooms or units
  • Conference rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • 1 conference room
BYPILLOW Castellana offers 124 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature Select Comfort mattresses. Flat-screen televisions come with digital channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 9 for children
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 9 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Amaral Madrid
Hotel Amaral
Amaral Madrid
Senator Castellana Hotel Madrid
Senator Castellana Madrid
Senator Castellana
Hotel Senator Castellana Hotel Madrid
Madrid Senator Castellana Hotel Hotel
Hotel Senator Castellana Hotel
Hotel Amaral
Hotel Exe Amaral
Senator Castellana Madrid

Frequently asked questions

Is parking available at BYPILLOW Castellana?

Yep, BYPILLOW Castellana has a self car park for EUR 25 per day. A self car park is also available, for a fee.

How much does it cost to stay at BYPILLOW Castellana?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at BYPILLOW Castellana on 15 Nov 2026 start from NZ$185, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does BYPILLOW Castellana serve breakfast?

Yeah, buffet breakfast is served daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at BYPILLOW Castellana?

No, BYPILLOW Castellana does not offer an airport shuttle service.

What time are check-in & check-out at BYPILLOW Castellana?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

BYPILLOW Castellana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 370 out of 854 reviews
Rating 8 - Good. 303 out of 854 reviews
Rating 6 - Okay. 110 out of 854 reviews
Rating 4 - Poor. 49 out of 854 reviews
Rating 2 - Terrible. 22 out of 854 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Every thing was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the freshly squeezed orange juice at breakfast Convenient location for Bernabeu stadium Equidistant between Cuzco and Tetuan metro stations, metro very good and cheap Happy to book hotel again if I am in Madrd
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfect hotel
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel .
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here due to the location.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Friendly and helpful staff. Room was clean and fully functional. My only complaint was a bit of noise from the neighboring room - the walls seemed pretty thin.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel!
Stayed 3 nights in Jun 2023
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
THE AIR CONDITIONER OF ALL THE BUIDING DONT HAVE THE CAPACITY WHEN OUTSIDE WAS HOT , I WENT TO THE FRONT DESK AND THEY TELL ME THERE IS NOTHING TO DO, SO I SLEEP WITH OUT AC
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The Hotel was nice overall. The breakfast was good. My only complaint was that you could hear everything in the hallways from your room. I was on the first floor so that may have been it. I also wish there was an area you could sit outside. The pool was area was closed for repairs.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 4 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities and great staff
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and updated. Breakfast was great. Great location for bernabeu Stadium
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Fantastic staff. Very good location. Would highly recommend to travellers. We were there for NFL. So easy access to Real Madrid Stadium
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was really good hotel and clean super market restaurants close and everything good location for next time recommend it
Stayed 3 nights in May 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
I booked a stay for 4 nights. The first 2 nights were amazing, and everything went well. However, during the last 2 nights, the air conditioning stopped working, and they couldn’t fix it. Even when I checked out, it still wasn’t working. The room was extremely hot, like a sauna. Overall, the room was a good size, the hotel was very clean, and the room itself was spotless. The staff were really helpful throughout my stay. My only issue was the air conditioning and how long it took to fix. It was disappointing that it still wasn’t working by the time I checked out.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. The staff was very friendly and helpful.
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a solid, clean place to stay. Their breakfast is delicious providing freshly squeezed orange juice.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce, modern and clean. Perfect located in walking distance to Santiago Bernabéu.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. We especially liked the daily changing flavored water at reception. The staff was very friendly, and the refrigerator in the hotel room was very convenient. The pool area is also very nice, and the breakfast is well-balanced and good.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service was great, our check in host was very politea d respectful
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
very nice place, close the metro station - staff very friendly higly recomended
Stayed 4 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It felt like a five star hotel.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in a lovely area. Lots of shopping and dining within walking distance. On a quite side street in a very safe neighborhood. Metro is a 5 minute walk. Staff wonderful, hotel very clean. Excellent breakfast.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base for a visit to the Santiago bernabeau about a 10 minute walk away
Stayed 2 nights in Nov 2023