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Sercotel Gran Hotel Conde Duque

4.0 star property

Photo gallery for Sercotel Gran Hotel Conde Duque

Meeting facility
Classic Double Room (Exterior)
Free toiletries, hair dryer, bidet, towels
Meeting facility
Premium bedding, down duvets, memory-foam beds, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$319
includes taxes & fees
24 May - 25 May

Explore the area

View map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Plaza de España - Princesa
    ‪6 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Twin Room

Free toiletries, hair dryer, bidet, towels

Classic Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Room (Individual)

Basic Room (Individual)

Basic Room (Individual)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Triple Room

Free toiletries, hair dryer, bidet, towels

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Double Room (Exterior)

Classic Double Room (Exterior)

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Madrid

Sercotel Gran Hotel Conde Duque places you in the centre of Madrid, within just a 15-minute stroll of popular places like Gran Via and Plaza de España - Princesa. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a conference centre. .Salon de te serves local cuisine and is open for brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of train pick-up service. .Within a 30-minute walk of this 4-property class Chamberí hotel, attractions include Puerta del Sol and Plaza Mayor.

What's nearby

  • Comillas Pontifical University - 6 min walk - 0.6 km
  • Plaza de España - Princesa - 6 min walk - 0.6 km
  • Gran Via - 13 min walk - 1.1 km
  • Puerta del Sol - 3 min drive - 1.8 km
  • Royal Palace of Madrid - 3 min drive - 1.8 km

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪Saona Chamberí - ‬3 min walk
  • ‪Zaatar & Co - ‬6 min walk
  • ‪Bar Restaurante Iberia - ‬4 min walk
  • ‪Tiflis - ‬4 min walk
  • ‪La Flor - ‬3 min walk

About this property

Sercotel Gran Hotel Conde Duque

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel

Gran Conde Duque

Gran Conde Duque Madrid

Gran Hotel Conde

Gran Hotel Conde Duque

Gran Hotel Conde Duque Madrid

Gran Hotel Duque

Hotel Conde Duque

Hotel Gran Conde Duque

Hotel Gran Duque

Sercotel Gran Hotel Conde Duque Madrid

Sercotel Gran Hotel Conde Duque

Sercotel Gran Conde Duque Madrid

Sercotel Gran Conde Duque

Sercotel Gran Conde Duque

Sercotel Gran Hotel Conde Duque Hotel

Sercotel Gran Hotel Conde Duque Madrid

Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

What is the cancellation policy at Sercotel Gran Hotel Conde Duque?

Sercotel Gran Hotel Conde Duque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of 19 May 2026, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on 24 May 2026 start from NZ$319, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Gran Hotel Conde Duque?

Yep, Sercotel Gran Hotel Conde Duque has a self car park for EUR 25 per night. A self car park is also available, for a fee.

What makes Sercotel Gran Hotel Conde Duque a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Sercotel Gran Hotel Conde Duque.

Is Sercotel Gran Hotel Conde Duque family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Sercotel Gran Hotel Conde Duque is a hit with families.

Does Sercotel Gran Hotel Conde Duque serve breakfast?

You bet, buffet breakfast is available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sercotel Gran Hotel Conde Duque?

No, Sercotel Gran Hotel Conde Duque does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel Gran Hotel Conde Duque?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sercotel Gran Hotel Conde Duque?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sercotel Gran Hotel Conde Duque?

Cats and dogs are welcome at Sercotel Gran Hotel Conde Duque, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 363 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlos Santana, Belvidere

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room, helpful staff cold air trhugh unfixed window
Stayed 2 nights in Feb 2026

6/10 Okay

Thomas

Stayed 2 nights in Feb 2026

10/10 Excellent

WILLIAM

Stayed 4 nights in Dec 2025

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

10/10 Excellent

J. Daniel

Stayed 3 nights in Jan 2026

10/10 Excellent

Sheetal

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026

10/10 Excellent

Dilshad

Stayed 2 nights in Jan 2026

6/10 Okay

Lina

Liked: Cleanliness
The room had terrible sound insulation. I could literally hear conversations in the room next door, as well as every time the guests above me used the shower, bathroom, or ran the water. On top of that, I could hear cleaning staff in the hallways and other noises throughout the day. I stayed 5 nights and didn’t have a single good night’s sleep. The mattress made things worse. It was extremely uncomfortable, with noticeable indentations on both sides, creating a raised “mountain-like” effect in the middle. And the pillows were a whole different story. One was super thin, paper thin, and the other was too thick! The room itself was uncomfortably small. There was no space to open my luggage except on the desk, which I had to constantly move things around on whenever I needed the surface. The closet was tiny, and the room lacked basic amenities I would expect from a 4-star hotel, such as an iron and ironing board, hot water kettle, and coffee machine. I was also surprised by the hotel’s welcome message, which essentially warned guests not to trust the cleaning staff and advised that all valuables be kept in the safe. For a 4-star hotel, this felt very off-putting. Overall, I don’t think the stay was worth the price. On a positive note, the location is fantastic. There’s a metro station just 5 minutes away, the city center is walkable in 20–25 minutes, and there are plenty of convenience stores and restaurants nearby.
Stayed 5 nights in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025

4/10 Poor

Assil

Travelled with family
Disliked: Amenities
Room smells humidity and third bed was uncomfortable
Stayed 4 nights in Dec 2025

10/10 Excellent

Bashar

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025

10/10 Excellent

Alfred

Stayed 1 night in Nov 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, amenities
Hot water
Stayed 1 night in Nov 2025

10/10 Excellent

Ryan

Stayed 3 nights in Nov 2025

10/10 Excellent

Malcolm

Stayed 3 nights in Nov 2025

10/10 Excellent

Geronimo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 4 nights in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

6/10 Okay

Newton

Stayed 1 night in Nov 2025

10/10 Excellent

Girlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025

10/10 Excellent

SERGIO

Liked: Cleanliness
Stayed 1 night in Oct 2025

6/10 Okay

Mehran

Travelled with family
Disliked: Property conditions & facilities
It’s an old outdated room. Will not stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

anna marie

Liked: Cleanliness, amenities
Very accommodating
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Sanja

Stayed 3 nights in Sep 2025