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Sercotel Gran Hotel Conde Duque

Property class: 4

Photo gallery for Sercotel Gran Hotel Conde Duque

The exterior of the Gran Hotel Conde Duque with a prominent marquee sign, arched windows, and a revolving door entrance.
A grand lobby with marble flooring, a staircase, a large ornate mirror, and two large vases.
A formal dining area with multiple tables, chairs, and a display of fine china.
A bar area with wooden bar stools, a checkered floor, and a bar counter with glassware.
A hotel room with a bed, a nightstand, a lamp, a balcony with a view of buildings and trees.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$330
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Plaza Conde Valle Suchil, 5, Madrid, Madrid, 28015
  • Place, Comillas Pontifical University
    ‪6 min walk‬
  • Place, Gran Via
    ‪13 min walk‬
  • Place, Puerta del Sol
    ‪3 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for Classic Twin Room (Exterior)

A hotel room with two beds, a desk, a chair, a mirror, and a wall with framed pictures.

Classic Twin Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Classic Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

A hotel room with a bed, a desk, a chair, a glass table with breakfast, and a TV.

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room (Individual)

A hotel room with a bed, desk, chair, framed pictures, curtains, a statue, and a TV.

Basic Room (Individual)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Triple Room, 3 Single Beds

A hotel room with two beds, a desk, a chair, a lamp, a mirror, and a window with curtains.

Classic Triple Room, 3 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Classic Double Room

A hotel room with a large bed, two bedside tables with lamps, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

A hotel room with a bed, a desk with a chair, a TV mounted on the wall, and a door with a keycard reader.

Classic Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Double Room (Exterior)

A hotel room with a bed, a nightstand, a mirror, a desk, and a chair.

Classic Double Room (Exterior)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Room

  • Sleeps 1

Room

  • Sleeps 1

Room

  • Sleeps 8

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About the area

Madrid

Sercotel Gran Hotel Conde Duque places you in the centre of Madrid, within just a 15-minute stroll of popular places like Gran Via and Plaza de España. Highlights at this Art Deco hotel include a restaurant, a bar/lounge and a conference centre. .Salon de te serves local cuisine and is open for brunch, lunch and dinner. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of train pick-up service. .Within a 30-minute walk of this 4-property class Chamberí hotel, attractions include Puerta del Sol and Plaza Mayor.

What's nearby

  • Comillas Pontifical University - 6 min walk - 0.6 km
  • Plaza de España - 10 min walk - 0.9 km
  • Gran Via - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 19 min walk - 1.7 km
  • Puerta del Sol - 3 min drive - 1.8 km

Getting around

  • San Bernardo Station - 3 min walk
  • Madrid Recoletos Station - 4 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪Bar Restaurante Iberia - ‬4 min walk
  • ‪La Flor - ‬3 min walk
  • ‪McDonald’s - ‬4 min walk
  • ‪La Terraza by la Zamorana - ‬4 min walk
  • ‪Saona Chamberí - ‬3 min walk

About this property

Sercotel Gran Hotel Conde Duque

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 97 square feet (9 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at Sercotel Gran Hotel Conde Duque. Parking is available for a fee.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 8 levels
  • Conference rooms
  • 97 sq ft of conference space
  • 9 sq. m of conference space
  • Built in 1953
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Sercotel Gran Hotel Conde Duque offers 141 accommodations with minibars and laptop-compatible safes. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 22 per night); discounts available
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • salon de te

Things to do

  • Gym
  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (97 square foot of space)
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1953
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from August 1 2026 to August 30 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per night
  • Nearby parking fee: EUR 22 per night (656 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Conde Duque Hotel
Gran Conde Duque
Gran Conde Duque Madrid
Gran Hotel Conde
Gran Hotel Conde Duque
Gran Hotel Conde Duque Madrid
Gran Hotel Duque
Hotel Conde Duque
Hotel Gran Conde Duque
Hotel Gran Duque
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque
Sercotel Gran Conde Duque Madrid
Sercotel Gran Conde Duque
Sercotel Gran Conde Duque
Sercotel Gran Hotel Conde Duque Hotel
Sercotel Gran Hotel Conde Duque Madrid
Sercotel Gran Hotel Conde Duque Hotel Madrid

Frequently asked questions

What is the cancellation policy at Sercotel Gran Hotel Conde Duque?

Sercotel Gran Hotel Conde Duque offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sercotel Gran Hotel Conde Duque?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Sercotel Gran Hotel Conde Duque on 1 Nov 2026 start from NZ$330, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sercotel Gran Hotel Conde Duque?

Yep, Sercotel Gran Hotel Conde Duque has a self car park for EUR 25 per night. A self car park is also available, for a fee.

What makes Sercotel Gran Hotel Conde Duque a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at Sercotel Gran Hotel Conde Duque.

Is Sercotel Gran Hotel Conde Duque family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Sercotel Gran Hotel Conde Duque is a hit with families.

Does Sercotel Gran Hotel Conde Duque serve breakfast?

You bet, buffet breakfast is available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Sercotel Gran Hotel Conde Duque?

No, Sercotel Gran Hotel Conde Duque does not offer an airport shuttle service.

Is there a bar or restaurant at Sercotel Gran Hotel Conde Duque?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The dining venue will be unavailable from August 1 2026 to August 30 2026 (dates subject to change).

What time are check-in & check-out at Sercotel Gran Hotel Conde Duque?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Sercotel Gran Hotel Conde Duque?

Cats and dogs are welcome at Sercotel Gran Hotel Conde Duque, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Sercotel Gran Hotel Conde Duque Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 530 out of 1004 reviews
Rating 8 - Good. 339 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice location.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and very comfortable room. I was able to do an early check in for 20€
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with friendly helpful staff. Rooms were a good size and had everything I needed.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For me a good location as I visited Madrid a lot of time. Perfect to skip the most touristic areas but still be in a good location. Room was better than expected, pictures looked a bit old but the room was clean and tidy.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, incredibly helpful staff and a great gym!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but otherwise great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Courteous staff, clean rooms, good view
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay at the heart of Madrid.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing place to stay!!
Stayed 3 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On a main road with shops, few bars.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, service is good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location. Friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customers service, great atmosphere, room cleanness
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very enjoyable stay.
Stayed 4 nights in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Overall, 2/10. Room was dirty, not much larger than my closet at home, and the gym, although decent, was not useable most of the time as there were trainers working in the gym with outside clients! This was very disappointing. The only redeeming thing was the daily breakfast buffet, which I would give a 8/10, including the restaurant staff. Bottom line, although in a good location, I definitely won’t book this hotel again in the future.
Stayed 7 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No air conditioning so staff did provide a stand fan!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, some warm items not just continental, fresh orange juice from one of those machines. Very stylish hotel, might get a little warm in summer I suspect but I was there in March and it was cool enough with 17/18 degrees outside.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Hotel was clean and staff very nice
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close enough to sightseeing attractions (easily reached by metro or taxi) but in a quiet neighborhood near a park. Staff was very helpful and accommodating. The room was clean with a lovely shower and comfortable bed. The breakfast buffet was well worth it. There were lots of options from pastries to cereal, yogurt, fruit, breads, ham, cheese etc. Coffee, juice and water plus churros! So yummy you won’t need to eat again until dinner!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and the staff is very friendly Especially Jesus and Alberto at the restaurant
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well maintained. The staff were friendly, and it has a nice gym. We did not eat there, but the food service areas looked very nice too. I would stay here again!
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice friendly hotel
Stayed 1 night in Sep 2024