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Onefam Sungate

Property class: 2

Photo gallery for Onefam Sungate

A group of people seated around tables in a room with a blue wall featuring the 'Sungate One' logo.
A group of people posing in a room with a wall sign that reads "SUNGATE Cove" and a television screen mounted on the wall.
A room with a desk, two chairs, a computer, a television, a yellow bean bag, and a unique wall sculpture.
A small, cozy room with two single beds, a potted plant, and a sloped ceiling with exposed wooden beams.
A person sitting at a table with a sign that reads "SUNGATE One" in the background.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
  • 24/7 front desk
The current price is NZ$171
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Calle del Carmen 16, Madrid, Madrid, 28013
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪20 min drive‬

Room options

View all photos for Basic Twin Room, Shared Bathroom

A small, cozy room with two single beds, a potted plant, and a sloped ceiling with exposed wooden beams.

Basic Twin Room, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

View all photos for Basic Double Room, 1 Queen Bed, Shared Bathroom

A neatly made bed with checkered and plain linens, a wooden headboard, and a bedside table with a lamp.

Basic Double Room, 1 Queen Bed, Shared Bathroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

Onefam Sungate places you in the centre of Madrid, within a short 5-minute stroll of popular places like Puerta del Sol and Gran Via. Highlights at this hostel include free in-room WiFi. .This smoke-free hostel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include laundry facilities, a computer station and dry cleaning/laundry services. .Attractions within a 10-minute walk of this Madrid Centro hostel include Plaza Mayor and Plaza de España.
View more Hostels in MadridOpens in a new window

What's nearby

  • Gran Via - 2 min walk - 0.2 km
  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Callao - 3 min walk - 0.3 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Plaza de Santa Ana - 7 min walk - 0.6 km

Getting around

  • Callao Station - 3 min walk
  • Madrid Recoletos Station - 19 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 29 min drive

Restaurants

  • ‪Cafetería El Corte Inglés - ‬3 min walk
  • ‪Terraza De Gourmet Experiencie Callao - ‬2 min walk
  • ‪Makáá - ‬2 min walk
  • ‪La Quintina - ‬2 min walk
  • ‪La Carmen By LaMucca - ‬2 min walk

About this property

Onefam Sungate

Onefam Sungate offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Onefam Sungate also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This Madrid hostel is smoke free.

  • 1 building
  • 17 guestrooms or units
  • 2 levels
  • Built in 1874
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • No smoking on site
Onefam Sungate offers 17 accommodations with a hairdryer. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Bathrooms include a shower. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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A hostel entrance with a glass door, two potted plants, and a sign indicating the hostel.
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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
4.5 out of 5, Wonderful, 880 reviews
The price is NZ$163
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 32 per day)

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1874
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 32 per day
  • Credit card charges are subject to a surcharge of 4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Sungate One Hostel Madrid
Sungate One Hostel
Sungate One Madrid
Sungate One
Sungate One
Sungate One Hostel
Onefam Sungate Madrid
Onefam Sungate Hostel/Backpacker accommodation
Onefam Sungate Hostel/Backpacker accommodation Madrid

Frequently asked questions

What is the cancellation policy at Onefam Sungate?

Onefam Sungate offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Onefam Sungate?

As of 28 Sept 2026, prices found for a 1-night stay for 2 adults at Onefam Sungate on 13 Oct 2026 start from NZ$171, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Onefam Sungate?

No, Onefam Sungate does not offer an airport shuttle service.

What time are check-in & check-out at Onefam Sungate?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Onefam Sungate?

No, pets are not allowed.

Onefam Sungate Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 133 out of 192 reviews
Rating 8 - Good. 39 out of 192 reviews
Rating 6 - Okay. 9 out of 192 reviews
Rating 4 - Poor. 5 out of 192 reviews
Rating 2 - Terrible. 6 out of 192 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Staff were very helpful. Room and bathroom were clean. Didn’t attend but looked like they made a delicious family meal for everyone! Would stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything since the moment you arrived they let you feel welcome. Definitely worth it !!! And is close to everything by walk distance
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive thanks to all the staff. Their recommendations made my tip extremely pleasant!
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hostel in central Madrid. Easy to reach by public transport. Has everything you need and the staff is very friendly. We could store our luggage and even check in one hour earlier. The price for the private double bed room was ta bit high considering the small size and the quality of the bed - very simple basic bed.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose OneFam in Madrid based on many of the reviews that said they were safe, clean and friendly and committed to building community. I was very happy with my stay in one of their single rooms where the air conditioning was very nice and the bathrooms were clean. The bed was a bit lumpy, but that is to be expected at a hostel. I think they also do a great job of organizing events to get the guests to socialize, like cooking nights, drinking games, and nights out. While I didn't take advantage of these offerings during my one night stay, I will definitely do so in future stays at OneFam hostels.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo muy limpio un buen servicio y la ubicacion genial
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una propiedad muy cerca de la Gran via, con buena ubicación, buena relación calidad- precio, con diferentes actividades todos los días, el personal es atento.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
La habitación impecable, el personal amable, el hostal es muy bonito y las actividades que organizan están super padres
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue muy linda Ana quien nos hizo checkin y nos ayudó con nuestras dudas
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atencion la muchacha recepcionista muy atenta
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta ubicada cerca de todo, el trato es muy familiar, cama muy comoda e instalaciones muy limpias. Nos sentimos muy a gusto. Gracias por la experiencia
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien llegaron al hotel a las 12 de la noche y sin ningun problema la recepcion estaba abierta toda la noche por la mañana les ofrecieron desayuno todo muy bien.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot recommend Sungate One enough! I stayed in 4 hostels during my 2.5 week trip in Spain and this was by far the best. This was my first stop on my first solo trip and I was really nervous but I immediately felt at home when I got to the hostel. The staff was so friendly and helpful whenever I asked for suggestions of things to do or places to get food. I went to the tapas tour on my first day and planned to have an early night but ended up staying out all night with my new friends! The front lobby and kitchen area is a great way to meet people and the staff always makes sure everyone’s having a good time. The rooms were nice and spacious, there were plenty of bathrooms and showers, everything was really clean. There were both daytime and nighttime activities and everywhere we went was inexpensive. Location was amazing so you could easily walk everywhere or take the metro. This was the perfect start to my vacation and I was lucky enough to spend 1 extra night there before going back home because I missed my flight. I highly recommend Sungate One and I told multiple people to stay there when they got to Madrid and everyone loved it. Thank you so much Gabi, Val, Angel, Tato, Agustin, Sara, & anyone else that I’ve missed for creating such a fun, welcoming environment and making me feel like part of the family! I can’t wait to visit again!!
Stayed 3 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a nice hostel environment Must try in Madrid Exactly in the city centre Very helpful staffs Worthy money
Stayed 2 nights in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location - Friendly staff - superb

Only stayed for one night as a Solo traveller. Within minutes I had met new travellers and had a fantastic night, Rooms were fine and had storage for your belongings, just bring a padlock if you want to lock them up. Honestly as a solo traveller I would rather stay here, than a 5 star hotel, if you want to meet new people and have a great time. Would certainly stay here again if I returned to Madrid.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveria

Buena ubicacion a escasoa metros de la estacion de Sol.
Stayed 1 night in Jan 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

매우 추천!

Angel 을 비롯한 모든 스텝들이 친절하고 인사를 잘 해 주십니다. 가성비, 위치, 청결, 시설 모든 것이 좋습니다. 한가지 단점은 엘리베이터가 없어 3층까지 큰 짐을 옮기는게 힘들지만, 스텝분들이 들어다 주셔서 감사했습니다. 전형적인 서양인 많은 밝은 분위기의 호스텔입니다.
Stayed 6 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay and staff

What a great place . Amazing staff that is always happy to help you . Gabriel who is a guide for tours organised by the hostel showed us the best bits of Toledo, many off beaten path that provided amazing photo opportunities! It’s a very lively and social hostel and I have been bumping into people I met there in another parts of Europe , which is pretty amazing. I truly recommend for amazing Madrid experience!
Stayed 2 nights in Nov 2021
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort

Bueno

En general fue aceptable mi estadía en el establecimiento
Stayed 4 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

This is by far the best hostel I’ve stayed in. It feels very homely and social, people working there are extremely friendly and organise so many cool activities that help meeting other solo travellers . I had the best time and found it hard to leave, planning on coming back for sure. Madrid is also full of things to do, so all in all a win.
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here if you're visiting Madrid!

Great hostel with friendly staff and a good atmosphere to meet new people. Right by a metro station and in a great location. Can walk to many attractions. Clean spaces and comfy beds. Really enjoyed my stay and would recommend!
Stayed 2 nights in Oct 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend

Well situated in the center of Madrid. Good price. Friendly staff
Stayed 2 nights in May 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy grata la estancia y muy bien ambiente. La gente del staff encantadora y siempre pendiente
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

El sitio en una excelente ubicación. Los chicos y chicas del staff siempre atentos y amables. Te hacen sentir como en casa y mejor aún. Deseando de volver de nuevo 😁😁😁
Stayed 1 night in Feb 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good

Estupendo hostalito en el. Punto 0 de espana
Stayed 1 night in Jan 2021