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The Westin Madrid Cuzco

4.0 star property
Hotel with a restaurant, steps from Paseo de la Castellana

Photo gallery for The Westin Madrid Cuzco

Bar (on property)
1 bedroom, premium bedding, memory-foam beds, minibar
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Breakfast available
  • Housekeeping
The current price is NZ$632
includes taxes & fees
13 Oct - 14 Oct

Explore the area

View map
Paseo de la Castellana, 133, Madrid, Madrid, 28046
  • Bernabéu Stadium
    ‪8 min walk‬
  • Plaza de Castilla
    ‪10 min walk‬
  • Gran Via
    ‪7 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Corner

1 bedroom, premium bedding, memory-foam beds, minibar

Suite, 1 King Bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, premium bedding, memory-foam beds, minibar

Suite, 1 King Bed with Sofa bed, Corner

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (High Floor)

1 bedroom, premium bedding, memory-foam beds, minibar

Premium Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, premium bedding, memory-foam beds, minibar

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2024
Separate bedroom
Memory foam bed
  • Sleeps 2
  • 1 King Bed

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The Social Hub Madrid

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  • Pool
  • Free WiFi
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4.7 out of 5, Exceptional, 584 reviews
The price is NZ$286
includes taxes & fees
14 Sept - 15 Sept
The Social Hub Madrid

About the area

Madrid

The Westin Madrid Cuzco puts you in the heart of Madrid, steps from Paseo de la Castellana and within a 10-minute stroll of Bernabéu Stadium. Highlights at this hotel include a restaurant and in-room free WiFi. .The hotel's own lounge bar is a nice place to enjoy a drink. 7599 square feet (706 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class Tetuán hotel include Gran Via and Prado Museum.

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 km
  • Bernabéu Stadium - 8 min walk - 0.7 km
  • Plaza de Castilla - 10 min walk - 0.9 km
  • Gran Via - 7 min drive - 5.0 km
  • Puerta del Sol - 8 min drive - 5.8 km

Getting around

  • Cuzco Station - 2 min walk
  • Nuevos Ministerios Station - 18 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 16 min drive

Restaurants

  • ‪Lobby Bar - ‬4 min walk
  • ‪La Garriga - ‬3 min walk
  • ‪Doña Tecla - ‬3 min walk
  • ‪La Tahona - ‬4 min walk
  • ‪Sumo - ‬2 min walk

About this property

The Westin Madrid Cuzco

Hotel with a restaurant, steps from Paseo de la Castellana
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 7599 square feet (706 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly The Westin Madrid Cuzco. For a fee, parking is available. A complete renovation of The Westin Madrid Cuzco was completed in April 2024.

This 4-star Madrid hotel is smoke free.

  • 1 building
  • 287 guestrooms or units
  • 14 levels
  • Conference rooms
  • 7599 sq ft of conference space
  • 706 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Madrid Cuzco offers 287 accommodations with minibars and espresso makers. Memory foam beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and safes. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Canopy by Hilton Madrid Castellana

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 430 reviews
The price is NZ$430
includes taxes & fees
14 Sept - 15 Sept
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,599 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Renovated entire property - April 2024
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 July to 1 September:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per day (maximum EUR 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 66 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Self-parking fee: EUR 35 per day
  • Pet fee: EUR 50 per pet, per day (maximum EUR150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

AC Cuzco
AC Cuzco Hotel
AC Cuzco Marriott
AC Cuzco Marriott Madrid
AC Hotel Cuzco
AC Hotel Cuzco Marriott
AC Hotel Cuzco Marriott Madrid
AC Marriott Cuzco
Hotel AC Cuzco Marriott
Hotel Cuzco AC
Ac Cuzco Hotel Madrid
Ac Cuzco Madrid
AC Hotel Cuzco by Marriott
The Westin Madrid Cuzco Hotel
The Westin Madrid Cuzco Madrid
The Westin Madrid Cuzco Hotel Madrid

Frequently asked questions

What is the cancellation policy at The Westin Madrid Cuzco?

The Westin Madrid Cuzco offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Madrid Cuzco?

As of 12 Sept 2025, prices found for a 1-night stay for 2 adults at The Westin Madrid Cuzco on 13 Oct 2025 start from NZ$631.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Madrid Cuzco?

Yep, The Westin Madrid Cuzco has a self car park for EUR 35 per day.

What makes The Westin Madrid Cuzco a romantic place to stay?

A lounge bar, plus memory foam beds in the guestrooms, help set the scene for a romantic weekend at The Westin Madrid Cuzco.

Is The Westin Madrid Cuzco family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that The Westin Madrid Cuzco is a hit with families.

Does The Westin Madrid Cuzco serve breakfast?

Sure does, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at The Westin Madrid Cuzco?

No, The Westin Madrid Cuzco does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Madrid Cuzco?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from July 1 until September 1.

What time are check-in & check-out at The Westin Madrid Cuzco?

Check-in begins at 3 PM. Check-out time is noon.

The Westin Madrid Cuzco Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 275 out of 520 reviews
Rating 8 - Good. 189 out of 520 reviews
Rating 6 - Okay. 30 out of 520 reviews
Rating 4 - Poor. 20 out of 520 reviews
Rating 2 - Terrible. 6 out of 520 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

andrew

Disliked: Amenities
Stayed 1 night in May 2025

2/10 Terrible

Emma

Stayed 3 nights in May 2025

2/10 Terrible

Patricia

Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel, has everything you ever need
Stayed 3 nights in Mar 2025

10/10 Excellent

Ali

Stayed 2 nights in Dec 2024

10/10 Excellent

Jet

Liked: Cleanliness, staff & service
Fine
Stayed 1 night in Oct 2024

10/10 Excellent

lenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Yunfei, Arcadia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to metro station. Lots of restraunants nearby.
Stayed 6 nights in Sep 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 1 night in Jul 2024

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

JoseMaria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

ALVARO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantados de la atención. Gracias
Stayed 3 nights in Nov 2023

4/10 Poor

Horacio

Stayed 11 nights in Oct 2023

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is very convenient as it's just in front of Cuzco subway station. From there, practically all of Madrid's attraction are reachable. Room are very comfortable and staff is friendly. This is a strongly recommended hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff very friendly and helpful. Great location for our trip, and loads of options for eating at night.
Stayed 5 nights in Oct 2023

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nichole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jun 2023

10/10 Excellent

ZHU-EN, JOEL

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place is very convenient if you are looking for a place to stay near the CBD. However, i think they are a bit understaffed cos in the morning you can see at breakfast that the waiters are really busy. It would be good if they have a US Style Egg station for breakfast. Although they have different types of eggs on the menu for breaktast, I could not manage to order one for the whole week i was there.
Stayed 6 nights in May 2023

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in good location at great price.
Stayed 1 night in Apr 2023

10/10 Excellent

Mohamed

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2023

10/10 Excellent

Mohamed

Liked: Staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Feb 2023

8/10 Good

Ting Ting Annie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no shampoo in my room throughout my 3 nights' stay. I know I could call housekeeping and ask for it but I think it should be the basic for the staff to check all amenities every time they cleaned the room. Nevertheless, the hotel was overall good.
Stayed 3 nights in Feb 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022