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UMusic Hotel Madrid

5.0 star property

Photo gallery for UMusic Hotel Madrid

Front of property
Property video
Terrace/patio
Separate bathtub and shower, rainfall showerhead, hair dryer, bathrobes
Daily continental breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Calle de la Paz 11, Madrid, 28012
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Gran Via
    ‪6 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

Deluxe Room, Courtyard View

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Ultimate Room

Premium bedding, down duvets, minibar, in-room safe

Ultimate Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Courtyard View

Premium Room, Courtyard View

Premium Room, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Ultimate Terrace Room

Ultimate Terrace Room

Ultimate Terrace Room

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Artist's Suite

Artist's Suite

Artist's Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Guestroom

Deluxe Guestroom

Deluxe Guestroom

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Guestroom

Premium Guestroom

Premium Guestroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at UMusic Hotel Madrid. Within steps you'll find Teatro Albéniz and Puerta del Sol. Highlights at this hotel include 2 bars/lounges, a restaurant and a 24-hour gym. .The fine-dining restaurant, UMusic Piano Bar, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Rooftop Nota Alta is the hotel's own rooftop bar. Enjoy the seasonal outdoor swimming pool, pool loungers and lifeguards on site. 323 square feet (30 square metres) of event facilities include 3 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Continental breakfast is available daily between 7:00 AM and 11:00 AM. .Sights within a 10-minute walk of this 5-property class Madrid Centro hotel include Plaza Mayor and Gran Via.

What's nearby

  • Puerta del Sol - 2 min walk - 0.2 km
  • Plaza de Santa Ana - 3 min walk - 0.3 km
  • Plaza Mayor - 5 min walk - 0.4 km
  • Gran Via - 6 min walk - 0.6 km
  • Royal Palace of Madrid - 9 min walk - 0.8 km

Getting around

  • Sol Station - 3 min walk
  • Madrid Recoletos Station - 20 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 35 min drive

Restaurants

  • ‪Burger King - ‬2 min walk
  • ‪Rosi La Loca - ‬2 min walk
  • ‪Caluana - ‬1 min walk
  • ‪Té Kurotaki - ‬2 min walk
  • ‪La Adriana - ‬1 min walk

About this property

UMusic Hotel Madrid

UMusic Hotel Madrid offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 323 square feet (30 square metres) and includes conference space. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury UMusic Hotel Madrid. A complete renovation of UMusic Hotel Madrid was completed in November 2022.

This 5-star Madrid hotel is smoke free.

  • 130 guestrooms or units
  • 7 levels
  • 2 buildings
  • 2 bars or lounges
  • Conference rooms
  • 323 sq ft of conference space
  • 30 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Dining venue
UMusic Hotel Madrid offers 130 accommodations with minibars and laptop-compatible safes. Beds feature down duvets and premium bedding. A pillow menu is available. 32-inch Smart televisions come with cable channels, first-run films and Netflix. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 33 to 33 for adults and EUR 33 to 33 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Rooftop Nota Alta
  • UMusic Piano Bar

Things to do

  • 24-hour gym
  • Concerts/live shows
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • 323 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Communal living room
  • Lifeguards
  • Reception hall
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels
  • First-run films
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 14 April:
  • Swimming pool
The following facilities are closed on Monday and Tuesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 33 to 33 for adults and EUR 33 to 33 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 15 April and close on 05 October.
  • Pool access available from noon to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

UMusic Hotel Madrid Hotel
UMusic Hotel Madrid Madrid
UMusic Hotel Madrid Adults Only
UMusic Hotel Madrid Hotel Madrid

Frequently asked questions

What is the cancellation policy at UMusic Hotel Madrid?

UMusic Hotel Madrid offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does UMusic Hotel Madrid have a pool?

UMusic Hotel Madrid has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open noon to 8:00 PM (Seasonal outdoor pool open from April 15 to October 05).

What makes UMusic Hotel Madrid a romantic place to stay?

Al fresco dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at UMusic Hotel Madrid.

Does UMusic Hotel Madrid serve breakfast?

Yep, continental brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at UMusic Hotel Madrid?

No, UMusic Hotel Madrid does not offer an airport shuttle service.

Is there a bar or restaurant at UMusic Hotel Madrid?

Yep, they've got a poolside bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone? The bar/lounge is closed on Monday and Tuesday.

What time are check-in & check-out at UMusic Hotel Madrid?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at UMusic Hotel Madrid?

No, only service animals are allowed.

UMusic Hotel Madrid Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 633 out of 834 reviews
Rating 8 - Good. 139 out of 834 reviews
Rating 6 - Okay. 43 out of 834 reviews
Rating 4 - Poor. 8 out of 834 reviews
Rating 2 - Terrible. 11 out of 834 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Julius

Liked: Cleanliness, amenities, property conditions & facilities
All was well.
Stayed 2 nights in Nov 2025

6/10 Okay

Robert

Liked: Cleanliness, amenities
We were given a small handicap-accessible room (limited furniture, low sink and toilet, handicapped bars around toilet, no shower door, seat in shower, etc.). Requested to move to a regular room, was told there was nothing available until the next day. The next day they would not move to another room without paying additional fee. Had to pay $25 per night for another room. Otherwise the hotel was fine, not really a 5 star, maybe 4 star by US standards. Nice piano bar.
Stayed 3 nights in Nov 2025

10/10 Excellent

Norma, Coral Springs

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel. Excellent location. Great staff. Enjoyed my stay and would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Room was great, and the staff very helpful, attentive, and friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Nov 2025

10/10 Excellent

Charles, League City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2025

10/10 Excellent

Andre, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall experience and location
Stayed 1 night in Nov 2025

8/10 Good

Hovsep

Travelled with partner
Liked: Property conditions & facilities
The hotel was very clean and staff were helpful. The only comment is that the shower was tiny and the room configuration was awkward (you needed to duck underneath the tv post to get around the bed, little storage area, small sink). However the room was beautiful and the hotel building too
Stayed 3 nights in Nov 2025

10/10 Excellent

MARIA TERESA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, location is perfect, walking distance to main attractions. Staff was amazingly nice. Breakfast was wonderful.
Stayed 3 nights in Nov 2025

10/10 Excellent

geoff

Travelled with group
Liked: Cleanliness, amenities
Great hotel! Staff is very attentive and accommodating. The location is conveniently located to all the sites and activities around Plaza Mayor. The rooftop bar is a perfect place to catch the sunsets!
Stayed 2 nights in Nov 2025

10/10 Excellent

Shahzad

Liked: Cleanliness, staff & service, amenities
Amazing location
Stayed 3 nights in Oct 2025

10/10 Excellent

Vivian

Great service and space!
Stayed 7 nights in Oct 2025

2/10 Terrible

John Jeffrey

Stayed 5 nights in Oct 2025

10/10 Excellent

Gabriel

Stayed 3 nights in Oct 2025

6/10 Okay

Alvaro, Winston-Salem

Travelled with family
Our stay was overall average. We arrived before the official check-in time, and the staff kindly accommodated us a bit earlier, which we appreciated. The room was decent but nothing exceptional, and the breakfast buffet was of average quality. One disappointing experience was with a discount offer of up to 20% off. The front desk told us it should be applied at the restaurant, while the restaurant staff sent us back to the front desk. In the end, the discount was never honored, which left a negative impression. Overall, the stay was fine, but the service communication and follow-through could definitely be improved.
Stayed 1 night in Nov 2025

10/10 Excellent

Ivanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, with exceptional service and an amazing staff. Would definitely stay there again. In the heart of the city, walking distance to most attractions.
Stayed 2 nights in Oct 2025

10/10 Excellent

JULIETTE, JAMAICA

Stayed 3 nights in Sep 2025

6/10 Okay

jarrett

Liked: Cleanliness, property conditions & facilities
We arrived early and Madrid and checked our bags before exploring the city. On our reservation request, we asked for a king size bed. By the time we came back and checked into our room, the hotel was fully booked, and we had been put in a room with a single bed. The hotel staff Shuffled the things around and moved us to a room with a double bed, but the bed was placed in such a way that there was less than a foot from the end of the bed and the wall, making it extremely difficult to move around the bed in the evening. We were rather than drink tickets upon arrival and decided to take advantage of the lovely rooftop bar that evening and when we went to check out, we were told that we could not use those shrink tickets for the drinks that have been ordered Overall, we felt disappointed in the hotel. I needed to speak to several people before we were able to get some of these issues resolved, and it felt like that should not have been the case for the caliber of hotel. Eventually, they did offer us breakfast in the morning, which was lovely and much appreciated, but I don’t know if I’d stay in this hotel again.
Stayed 1 night in Sep 2025

10/10 Excellent

Irina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vibe is nice and staff is very nice and helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very cool place ! Heart of the city with very modern amenities. I loved it!
Stayed 1 night in Oct 2025

8/10 Good

Wasan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and really friendly and efficient staff. Beautiful and clean property!
Stayed 1 night in Oct 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, good staff.
Stayed 2 nights in Oct 2025

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place has a great vibe! Staff were super helpful, even checked us in early. The rooms could be a little bigger, no desks and not a lot of space for luggage but are great looking. Beds were comfortable. Location is perfect, close to shopping, restaurants and lots to do and see. Having the theater next door was a huge plus. We saw cabaret and it was fantastic!
Stayed 2 nights in Oct 2025