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URSO Hotel & Spa

Photo gallery for URSO Hotel & Spa

A rooftop terrace with wicker furniture, a glass coffee table, and potted plants.
Property video
A historic building with ornate architectural details, multiple balconies, and large windows.
A modern indoor swimming pool with wooden paneling, lounge chairs, and a view of the outside.
A restaurant with a glass ceiling, green vertical gardens, and a central bar area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪10 min walk‬
  • Place, Plaza de Cibeles
    ‪11 min walk‬
  • Place, Puerta del Sol
    ‪14 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, and a view of the city through large windows.

Superior Double Room

9.2 out of 10
Wonderful
(11 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a lamp, a chair, a TV, and a window with curtains.

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Suite

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite

A spacious living room with a blue armchair, a green armchair, and a brown sofa. There is a coffee table with a vase of flowers and books. A dining area with a table and chairs is visible in the background.

Suite

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite, Terrace

A sunlit outdoor seating area with wicker furniture, potted plants, and a view of a building in the background.

Suite, Terrace

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Suite, Terrace

A hotel room with a bed, a desk, a chair, and a view of the outside balcony.

Junior Suite, Terrace

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Family Room

A hotel room with a four-poster bed, a desk with a chair, a small table with a lamp, and a window with curtains.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Beds
  • Free wired internet

View all photos for Deluxe Double or Twin Room, Garden View

A hotel room with a large bed, two armchairs, a small table with a vase of flowers, and a view of buildings through large windows.

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

View all photos for Junior Double or Twin Room, Garden View

A four-poster bed with a checkered headboard, a bedside table with a lamp, a small bench, and a view of the outdoors through a large window.

Junior Double or Twin Room, Garden View

  • Garden view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free wired internet

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at URSO Hotel & Spa. Within just a 15-minute stroll, you'll find popular places like Gran Via and Paseo de la Castellana. Highlights at this Mediterranean hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at URSO SPA can include massages, body wraps and body scrubs along with access to the hot tub and steam room. The restaurant, Casa Felisa, serves Spanish cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, Turkish bath/hammam, Hot tub and sauna. 1884 square feet (175 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 7 AM and 11 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Within a 20-minute walk of this 5-property class Madrid Centro hotel, attractions include Puerta del Sol and El Retiro Park.

What's nearby

  • Paseo de la Castellana - 6 min walk - 0.6 km
  • Gran Via - 10 min walk - 0.9 km
  • Plaza de Cibeles - 11 min walk - 1.0 km
  • Puerta del Sol - 14 min walk - 1.3 km
  • Plaza Mayor - 19 min walk - 1.6 km

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Makkila - ‬2 min walk
  • ‪Aux Merveilleux de Fred - ‬1 min walk
  • ‪La Petisqueira II - ‬1 min walk
  • ‪100 Montaditos - ‬2 min walk
  • ‪Cereal Hunters Café - ‬1 min walk

About this property

URSO Hotel & Spa

URSO Hotel & Spa offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Meeting rooms and limo/town car service are available. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A hot tub, a sauna, and spa services are also featured at the luxury URSO Hotel & Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. For a fee, parking is available.

This Mediterranean Madrid hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Conference rooms
  • 1884 sq ft of conference space
  • 175 sq. m of conference space
  • Built in 1913
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 105.0 per night.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self-parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night
  • Spa fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

Frequently asked questions

What is the cancellation policy at URSO Hotel & Spa?

URSO Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at URSO Hotel & Spa?

Yep, URSO Hotel & Spa has a self car park for EUR 30.80 per day. A self car park is also available, for a fee.

Is there a spa on site at URSO Hotel & Spa?

Yep, URSO SPA is available for guests. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does URSO Hotel & Spa have a pool?

URSO Hotel & Spa has an indoor pool.

What luxury perks are available at URSO Hotel & Spa?

URSO Hotel & Spa features a full-service spa, a 24-hour health club and an indoor pool. All guestrooms come with deep soaking tubs, premium bedding and 24-hour room service.

What makes URSO Hotel & Spa a romantic place to stay?

1 hot tub and a champagne service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at URSO Hotel & Spa.

Are there hot tubs in the rooms at URSO Hotel & Spa?

No, but there are deep-soaking baths in the guestrooms.

Does URSO Hotel & Spa serve breakfast?

You bet, buffet brekkie is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at URSO Hotel & Spa?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at URSO Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at URSO Hotel & Spa?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at URSO Hotel & Spa?

Dogs are welcome at URSO Hotel & Spa, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 8 kg per pet.

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 420 out of 532 reviews
Rating 8 - Good. 88 out of 532 reviews
Rating 6 - Okay. 17 out of 532 reviews
Rating 4 - Poor. 1 out of 532 reviews
Rating 2 - Terrible. 6 out of 532 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended, excellent stay in Madrid. Staff was very helpful, room was beautiful and amazing location
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all amazing and so welcoming and helpful. Uniformed front door staff took care of our car from the kerb. The hotel is compact, chic, with cool lobby bar and lovely restaurant, very close to Prado and other museums and shops.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel felt like a Christmas fairy tale. Staff was wonderful, and the room large and clean. Breakfast was excellent. Location 10/10. Not in the middle of all the hustle and bustle, but close to several local trendy neighborhoods and local shops. Will absolutely stay here again.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and breakfast, ideal location
Stayed 3 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, and wonderful and attentive staff. The hotel is located in a central area and walkable to most attractions. Highly recommend
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The staff is wonderful The breakfast manager and staff were very friendly, pleasant and helpful My adult son and me loved the variety of food options. The room housekeepers were very nice and available at any time
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely family stay at Urso Hotel in Madrid. Beautifully designed, perfectly located, and very comfortable. The staff was warm and attentive, making us feel truly welcome. We would definitely return.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Hospitality. Great linens
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a really nice hotel, a deliciuos breakfast.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay at hotel Urso Lovely design by using historic building with modern architecture with taste Very nice in house restaurant
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay, fantastic dinner and drinks.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, pleasant staff. Would recommend and stay again.
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room quality, service and location. Perfect for exploring central Madrid!
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful property, well maintained and great service.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is super helpful and we had a nice room everything was great
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful welcome, service … the food was delicious
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A 5 star hotel , really good service and old school charm
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come back

Great location evenly close to Serrano and city center, but still not super touristy. Very friendly and helpful staff and impressive building.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a great area, convenient to lots.
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay at hotel URSO in Madrid Very well located to visit by walking the city Very friendly staff Lovely restaurant
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique hotel

This is a really wonderful boutique find in a very fun neighborhood in Madrid.
Stayed 1 night in Oct 2023