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Hotel Urban, a Small Luxury Hotel of the World

5.0 star property
Luxury hotel with fitness centre and rooftop terrace

Photo gallery for Hotel Urban, a Small Luxury Hotel of the World

Lobby
Rooftop terrace
1 bedroom, premium bedding, free minibar items, in-room safe
Seasonal outdoor pool, pool loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
The current price is NZ$396
includes taxes & fees
27 July - 28 July

Explore the area

Map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Puerta del Sol
    ‪3 min walk‬
  • Prado Museum
    ‪8 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬

Room options

View all photos for Suite

View from room

Suite

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Business Suite

View from room

Business Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Business Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Business Duplex

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, free minibar items, in-room safe

Superior Double Room

9.2 out of 10
Wonderful
(48 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Separate bedroom
Premium bedding
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Loft

Loft

Loft

Highlights

Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
  • 53 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Duplex

1 bedroom, premium bedding, free minibar items, in-room safe

Duplex

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

1 bedroom, premium bedding, free minibar items, in-room safe

Junior Suite

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Minibar (some free items)
Smart TV
Premium bedding
Separate bedroom
Private bathroom
  • 32 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Hotel Urban, a Small Luxury Hotel of the World . Within just a 10-minute stroll, you'll find Puerta del Sol and Prado Museum. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, CEBO, serves Mediterranean cuisine and is open for lunch and dinner. Glass by Sips is the hotel's own cocktail bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. Business amenities include a meeting room, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 5-property class Madrid Centro hotel include Plaza de Cibeles and Plaza Mayor.

What's nearby

  • Puerta del Sol - 3 min walk - 0.3 km
  • Prado Museum - 8 min walk - 0.7 km
  • Plaza Mayor - 11 min walk - 1.0 km
  • Royal Palace of Madrid - 16 min walk - 1.4 km
  • El Retiro Park - 4 min drive - 2.2 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 25 min drive

Restaurants

  • ‪Hontanares - ‬4 min walk
  • ‪Arrocería Marina Ventura - ‬2 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪La Terraza del Urban - ‬1 min walk
  • ‪La Cabaña Argentina - ‬1 min walk

About this property

Hotel Urban, a Small Luxury Hotel of the World

Luxury hotel with fitness centre and rooftop terrace
Hotel Urban, a Small Luxury Hotel of the World offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Urban, a Small Luxury Hotel of the World . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 301 sq. m of conference space
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Urban, a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Italian, Portuguese, Spanish

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Hotel Villa Real, a member of Preferred Hotels & Resorts

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
4.7 out of 5, Exceptional, 1,004 reviews
The price is NZ$285
includes taxes & fees
27 July - 28 July
Hotel Villa Real, a member of Preferred Hotels & Resorts

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass by Sips

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37.95 per person
  • Covered self-parking fee: EUR 33 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HM-4457

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

What is the cancellation policy at Hotel Urban, a Small Luxury Hotel of the World ?

Hotel Urban, a Small Luxury Hotel of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urban, a Small Luxury Hotel of the World ?

As of 1 Jul 2025, prices found for a 1-night stay for 2 adults at Hotel Urban, a Small Luxury Hotel of the World on 27 Jul 2025 start from NZ$396.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urban, a Small Luxury Hotel of the World ?

Yep, Hotel Urban, a Small Luxury Hotel of the World has a covered self car park for EUR 33 per day.

Does Hotel Urban, a Small Luxury Hotel of the World have a pool?

Hotel Urban, a Small Luxury Hotel of the World has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes Hotel Urban, a Small Luxury Hotel of the World a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Urban, a Small Luxury Hotel of the World .

Does Hotel Urban, a Small Luxury Hotel of the World serve breakfast?

Yep, buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Urban, a Small Luxury Hotel of the World ?

No, Hotel Urban, a Small Luxury Hotel of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Urban, a Small Luxury Hotel of the World ?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Urban, a Small Luxury Hotel of the World ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Urban, a Small Luxury Hotel of the World ?

No, only service animals are allowed.

Hotel Urban, a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

J

Stayed 3 nights in Mar 2025

2/10 Terrible

Eduardo, Boulder

Disliked: Cleanliness, property conditions & facilities
needs to be upgraded
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

2/10 Terrible

Jon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I found it strange that they thought i needed to be told how to place a room key in the slot by the door, how to tyrn on the lights and where to find the clothes hangers. Stupid really.
Stayed 2 nights in Feb 2025

10/10 Excellent

stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Germaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was gorgeous. Sites within walking distance. I must say the 3 gentleman that attended the hotel entrance were so pleasant and helpful. Wish we could have stayed to enjoy the rooftop pool area but it got chilly.

6/10 Okay

Bing

Travelled with family
Disliked: Amenities
NA
Stayed 4 nights in Dec 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I liked it

Great Location. Clean, contemporary hotel. Nice art pieces everywhere.
Stayed 1 night in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and Gym Facilities are poor for a five star hotel.
Stayed 6 nights in Nov 2024

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Stayed 4 nights in Sep 2024

10/10 Excellent

Liam

Stayed 2 nights in Sep 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, well appointed hotel with excellent staff
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, attentive staff, cozy terrace ( try lubina ceviche, so good!) and breakfast buffet excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

George

Centrally located, excellent and very accommodative personal. Beautiful rooms, delicious restaurants inside and outside of the hotel.
Stayed 6 nights in Aug 2024

10/10 Excellent

jamie

Stayed 1 night in Aug 2024

10/10 Excellent

Yasser

Travelled with family
Outstanding service and property
Stayed 3 nights in Aug 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely phenomenal hotel - would stay again in a heartbeat when visiting Madrid!
Stayed 1 night in Aug 2024

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nibal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location 📍 and hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024