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Hotel Urban a Small Luxury Hotel of the World

Property class: 5 and above

Photo gallery for Hotel Urban a Small Luxury Hotel of the World

A modern atrium with a central glass table surrounded by seating, a spiral staircase, and a large sculpture.
Property video
A modern interior with a glass table, white chairs, and decorative branches with lights.
A modern bar area with a variety of liquor bottles, wooden furniture, and a glass ceiling.
A modern hotel room with a large bed, a glass desk with a computer, a TV, and a staircase with a view to the outside.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$441
includes taxes & fees
13 Dec - 14 Dec

Explore the area

View map
Carrera San Jeronimo 34, Madrid, Madrid, 28014
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, National Prado Museum
    ‪8 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬

Room options

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a desk, and a statue.

Junior Suite

9.4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite

A hotel room with a large bed, a leather sofa, a TV, and a table.

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Duplex Business

A modern hotel room with a bed, a painting, a staircase, and a view of the city.

Duplex Business

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Superior Single Use

A modern hotel room with a bed, a black leather sofa, a TV, and a statue on the wall.

Double Superior Single Use

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

View all photos for Suite Single Use

A hotel room with a large bed, a leather sofa, a TV, and a table.

Suite Single Use

  • 40 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Junior Suite Single Use

A hotel room with a large bed, a sofa, a desk, and a statue.

Junior Suite Single Use

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds
  • Free wired internet

View all photos for Loft Suite

A modern hotel room with a large bed, a glass desk with a computer, a TV, and a staircase with a view to the outside.

Loft Suite

  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Double Superior Duplex

A modern hotel room with a bed, a painting, a staircase, and a view of the city.

Double Superior Duplex

  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Superior Duplex Single Use

A modern hotel room with a bed, a painting, a staircase, and a view of the city.

Double Superior Duplex Single Use

  • 32 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free wired internet

View all photos for Duplex

A modern hotel room with a bed, a painting, a staircase, and a view of the city.

Duplex

9.2 out of 10
Wonderful
(19 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Double Superior

A modern hotel room with a bed, a black leather sofa, a TV, and a statue on the wall.

Double Superior

9.2 out of 10
Wonderful
(78 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free wired internet

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About the area

Madrid

A luxury stay in the heart of Madrid awaits you at Hotel Urban a Small Luxury Hotel of the World . Within just a 10-minute stroll, you'll find Puerta del Sol and National Prado Museum. Highlights at this boutique hotel include in-room free WiFi, free high-speed Internet and Smart TVs. .The restaurant, CEBO, serves Spanish cuisine and is open for lunch and dinner. Glass Bar is the hotel's own cocktail bar. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3240 square feet (301 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 5-property class Madrid Centro hotel include Plaza Mayor and Plaza de Cibeles.

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Puerta del Sol - 5 min walk - 0.4 km
  • National Prado Museum - 8 min walk - 0.7 km
  • Plaza de Cibeles - 8 min walk - 0.7 km
  • Plaza Mayor - 9 min walk - 0.8 km

Getting around

  • Sevilla Station - 3 min walk
  • Madrid Recoletos Station - 15 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Dani - ‬3 min walk
  • ‪La Rollerie - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Arrocería Marina Ventura - ‬2 min walk
  • ‪El Patio - ‬5 min walk

About this property

Hotel Urban a Small Luxury Hotel of the World

Hotel Urban a Small Luxury Hotel of the World offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 3240 square feet (301 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Urban a Small Luxury Hotel of the World . For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 96 guestrooms or units
  • 6 levels
  • 3240 sq ft of conference space
  • 301 sq. m of conference space
  • Built in 2005
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Urban a Small Luxury Hotel of the World offers 96 accommodations with DVD players and minibars (stocked with some free items). Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (EUR 40 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 37.95 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • CEBO
  • Glass Bar

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,240 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Waste recycling policy

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 37.95 per person
  • Covered self-parking fee: EUR 40 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number HM-4457

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in June and close in September.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Urban Hotel
Urban Hotel Madrid
Urban Madrid
Madrid Urban Hotel
Hotel Urban Madrid

Frequently asked questions

What is the cancellation policy at Hotel Urban a Small Luxury Hotel of the World ?

Hotel Urban a Small Luxury Hotel of the World offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Urban a Small Luxury Hotel of the World ?

As of 13 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Urban a Small Luxury Hotel of the World on 13 Dec 2026 start from NZ$441, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Urban a Small Luxury Hotel of the World ?

Yep, Hotel Urban a Small Luxury Hotel of the World has a covered self car park for EUR 40 per day. A self car park is also available, for a fee.

Does Hotel Urban a Small Luxury Hotel of the World have a pool?

Hotel Urban a Small Luxury Hotel of the World has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open from June to September.

What makes Hotel Urban a Small Luxury Hotel of the World a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Urban a Small Luxury Hotel of the World .

Does Hotel Urban a Small Luxury Hotel of the World serve breakfast?

Yep, buffet breakfast is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Urban a Small Luxury Hotel of the World ?

No, Hotel Urban a Small Luxury Hotel of the World does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Urban a Small Luxury Hotel of the World ?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Urban a Small Luxury Hotel of the World ?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Urban a Small Luxury Hotel of the World ?

No, only service animals are allowed.

Hotel Urban a Small Luxury Hotel of the World Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1001 reviews
Rating 8 - Good. 144 out of 1001 reviews
Rating 6 - Okay. 43 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and super friendly staff
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel, acceuil, been placé
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay. The Staff was very friendly and welcoming, hotel was beautiful and in a great location. This was one of my favorite hotels I’ve stayed at, looking forward to visiting again.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfectly situated in the heart of Madrid, the staff was exceptional. The food at Cebo was spectacular and the rooftop pool and bar was super!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is an architectural masterpiece, and I am an architect who designs hotels. We appreciated the New Guinea art and artifacts as well. Great location, convenient to restaurants, museums and parks.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel. Great rooftop bar. Small pool if you want it. Close to city and the staff were so helpful……top tip: the mini bar in the room IS complimentary each day
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was an amazing visual and Food Experience
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an ideal location. I always stay here when traveling to Madrid.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Fantastic location, beautiful building, very friendly staff. A fantastic stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff did a wonderful job, and the upgrade due to my proposal celebration was fantastic. Views of the Terrance were wonderful and the interior lobby decor is fantastic. Would stay again!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is friendly and helpful, everyone went above and beyond. The room was spotless clean. Bed and bedding super comfortable. Convenient location. Delicious breakfast.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic hotel. Everything about it was brilliant. Would not hesitate to book again if we were travelling to Madrid.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Great staff to make the stay feel so elegant and relaxing. Amenities amazing. They have a pool, it’s very small but perfect for hot days. The view of the rooftop not impressive but again, awesome to have at the hotel and an option for late evening snack or drink. Location is incredible, so walkable to every must see tourist stop and you get the small streets of many restaurants and bars where the tourists are not as prevalent. Perfect.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely location. And amazing hotel.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of Madrid, very clean and staff was super helpful and polite.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, world class feel but also homey. Every staff member is top notch. Will only stay here in Madrid. Also try the CEBO restaurant.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming & helpful staff. Location is excellent. The only negative for me was their restaurant being closed for dinner on Monday night. Not a big deal since there is a wonderful seafood restaurant right across the street. Safe & quiet Madrid neighborhood.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Hotel itself is very nice and clean
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay at hotel Urban in Madrid located in heart of Madrid close to main sites and museums very nicely decorated hotel very good breakfast with local fresh dishes
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, second stay. However I was put in a much smaller room on the first floor and it was very loud.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Amenities
Enjoyable stay
Stayed 4 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
This is not the standard of a so called 5 stars we are more close to a 4 stars, The pool is very very small..
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE best hotel. The property is beautiful, so many inviting places to sit down and enjoy the atmosphere. It is a museum and everywhere you look, there is some history. Staff are well trained, service is fast and flawless. The rooms are perfect, just a bit small but that’s europe for you. Most importantly they are noise proof, have real blackout curtains, all the necessary amenities. I can go on and on, so many details that they get right. Definitely recommend visiting.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel with a very helpful staff. The location is perfect as it right in the center of the city yet on a relatively quiet street. It is equidistant from most of Madrid's famous neighborhoods. We recommend it very highly
Stayed 4 nights in May 2026