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Woohoo Rooms Hortaleza

3.0 star property

Photo gallery for Woohoo Rooms Hortaleza

Junior Suite, Balcony | Street view
Junior Suite, Balcony | Terrace/patio
Family Suite
Interior
Business Single Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View map
Calle de Hortaleza, 21, 2, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(9 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Business Single Room

Business Single Room | Safe

Business Single Room

9.6 out of 10
Exceptional
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 17 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Madrid

Woohoo Rooms Hortaleza places you steps from Gran Via and within a 10-minute stroll of Puerta del Sol. Highlights at this guest house include in-room free WiFi and Smart TVs. .This smoke-free guest house offers free WiFi in public areas, tour/ticket assistance and a front desk safe. Other amenities include a water dispenser and a lift. There's also the convenience of airport drop-off service. .Places within a 15-minute walk of this 3-property class Madrid Centro guest house include Plaza Mayor and Puerta de Alcalá.
View more Guest houses in MadridOpens in a new window

What's nearby

  • Gran Via - 3 min walk - 0.3 km
  • Plaza de España - Princesa - 8 min walk - 0.7 km
  • Puerta del Sol - 8 min walk - 0.7 km
  • Plaza Mayor - 13 min walk - 1.1 km
  • Royal Palace of Madrid - 17 min walk - 1.5 km

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 20 min drive

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Wolfox - ‬2 min walk
  • ‪Hot Bar - ‬2 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪Bears Bar - ‬2 min walk

About this property

Woohoo Rooms Hortaleza

As a guest of Woohoo Rooms Hortaleza, you'll find tour/ticket assistance, room service (during limited hours), and a front desk safe. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Woohoo Rooms Hortaleza also features a lift and a water dispenser.

This 3-star Madrid guest house is smoke free.

  • 6 guestrooms or units
  • Front desk (limited hours)
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • Water dispenser
Woohoo Rooms Hortaleza offers 6 air-conditioned accommodations with minibars and a safe. 43-inch Smart televisions come with cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Madrid guest house provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 20 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge

Family friendly

  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Printer
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20 per vehicle (maximum occupancy 4)
  • Nearby parking fee: EUR 20 per day(1476 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Woohoo Rooms Hortaleza Madrid
Woohoo Rooms Hortaleza Guesthouse
Woohoo Rooms Hortaleza Guesthouse Madrid

Frequently asked questions

What is the cancellation policy at Woohoo Rooms Hortaleza?

Woohoo Rooms Hortaleza offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is there a free airport shuttle available at Woohoo Rooms Hortaleza?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Woohoo Rooms Hortaleza?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Woohoo Rooms Hortaleza?

No, pets are not allowed.

Woohoo Rooms Hortaleza Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 152 out of 208 reviews
Rating 8 - Good. 34 out of 208 reviews
Rating 6 - Okay. 10 out of 208 reviews
Rating 4 - Poor. 3 out of 208 reviews
Rating 2 - Terrible. 9 out of 208 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities
Great staff , clean room, centric location
Stayed 2 nights in Nov 2025

6/10 Okay

Robert

Stayed 4 nights in Dec 2025

2/10 Terrible

Ricardo

Disliked: Cleanliness, staff & service, property conditions & facilities
Noisy and poor service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Amarylis

Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio y localización
Stayed 2 nights in Nov 2025

10/10 Excellent

rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience. Room had all i needed, modern and clean.. Location is excellent. Staff friendy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here are highs and lows; great location, good service (mainly digital and responsive), remodeled, very clean, quite. For the low sides: very small, not enough closets, no room to open the luggages, no paper tissue in the room. You will enjoy the place if you are a light traveler.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

10/10 Excellent

Rita M.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Congested area. Many stores and a supermarket close by. And yet, my street side room was quiet when shuttered and no problem sleeping. Very close to Gran Vía and public transportation. Easy walk to museums. The staff was very helpful.
Stayed 1 night in Oct 2025

2/10 Terrible

Wayne

Disliked: Cleanliness, staff & service, property conditions & facilities

Total Disappointment

ZERO communication with staff.Tried several times over to call no answer .Nobody at the office door was locked.We were in a very stressful and dangerous position in the hotel .NO one to seek help from.Gave up trying after several phone call attempt's.Left location to find safe accommodation that had staff working.Received call from manager appr 4hours later.Explained situation what we endured.NOT SAFE to be there.Went back to talk with the manager a few days later once again NO answer at the door.The company has total disregard for ones safety.Photos of possible aftermath from the previous day experience that we endured.Long story short .Ad they post on line are far from what they truly are!!'.Hostel at very best
Front entrance some stranger let us in .ZERO security!'
Stayed 5 nights in Sep 2025

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the hotel is extremely accommodating
Stayed 2 nights in Sep 2025

10/10 Excellent

Rafael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great all around, clean and very comfortable. The location is great, near the Gran Vía. At night time it’s a bit noise because there is a Tapas restaurant next door with people having fun until 4am. I didn’t mind but for some people might be bothersome. I would definitely recommend the Hotel and I would love to come back.
Stayed 4 nights in Sep 2025

10/10 Excellent

melissa

Travelled with family
Liked: Staff & service, amenities
Great location and very clean, comfortable room. Staff pleasant and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Keefe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and very helpful staff. Plan on not spending much time in the rooms. Super small rooms but clean. Make sure you know where the light is in the hallway downstairs on the right when coming in after dark. The area is pretty dark if you do not click that light. Overall enjoyed the stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Lugar excelente mas passei um desconforto logo na chegada. Não tem ninguém pra recepcionar e quando chegou a recepcionista Sara me fez caminhar até um outro local, depois viu que não era lá, tive que voltar tudo de novo. Não ofereceu ajuda já que o erro foi dela e saiu andando na frente. Eu cansada recém chegada do aeroporto. Despreparo e rudeza
Stayed 3 nights in Sep 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Timmie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Radames A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room #1 is very comfortable and big enough for one person. The bed was extremely comfortable as well. The staff is very helpful. Challenging to find the entrance, but is there. You must pay attention to your messages, so you can take advantage of the checking process. I will definitely stay there again.
Stayed 3 nights in Jul 2025

6/10 Okay

Roxane

Liked: Cleanliness

Okay but not perfect

Our stay was okay. The access was not easy and even if they communicated with me before my arrival, it was not easy to locate and to know where to ring. In the room, there was only the necessary but not enough commodity. There was no ice machine in the hotel. No spoons to stir our coffee. The room was small and there was not a lot of space to put our luggage. The second day, our card and our security code stopped working so we were stuck outside the hotel. There is not always someone inside at the desk, but they can be joined by Whatsapp. The room was clean, it was renovated. The AC worked well and the staff was polite and nice to us. They offered to keep our luggage before our check in and after our check out.
Stayed 2 nights in Jul 2025

10/10 Excellent

omar

Stayed 2 nights in Jun 2025

8/10 Good

Gustavo Jaime

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Though not a spacious room was very efficient, modern and clean. In the heart of the city walking distance to every where. Definitely a must stay hotel.
Stayed 3 nights in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and the staff was very friendly and helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hamidreza

Liked: Cleanliness, property conditions & facilities
Great place for value, quiet and chill, also very kind people, I was walking to everywhere since it’s kinda in the center
Stayed 2 nights in Jun 2025