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The Explorer

3.0 star property

Photo gallery for The Explorer

Interior detail
Meeting facility
Standard Twin Room
Reception
Daily local cuisine breakfast for a fee

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Housekeeping

Explore the area

View map
1, Jalan Plaza Merdeka, Plaza Merdeka, Malacca City, Malacca, 75000
  • Place, Mahkota Parade Shopping Mall
    ‪1 min walk‬
  • Place, Dataran Pahlawan Melaka Megamall
    ‪2 min walk‬
  • Place, Hatten Square
    ‪3 min walk‬
  • Airport, Malacca Intl. Airport (MKZ)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room

Executive Room

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Super Deluxe Room, City View

Super Deluxe Room, City View

Super Deluxe Room, City View

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room (Room Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Room Only)

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Room

Desk, iron/ironing board, free WiFi, bed sheets

Family Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Malacca City

At The Explorer you'll be within steps of Dataran Pahlawan Melaka Megamall and Mahkota Parade Shopping Mall. Highlights at this hotel include 10 restaurants, 5 coffee shops/cafes and a rooftop terrace. .This smoke-free hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour front desk, a garden and free newspapers in the lobby. Local cuisine breakfast is available daily between 7 AM and 10 AM. .Near this 3-property class Malacca City hotel, you'll find Jonker Street Night Market.

What's nearby

  • Mahkota Parade Shopping Mall - 1 min walk - 0.1 km
  • Dataran Pahlawan Melaka Megamall - 2 min walk - 0.2 km
  • Hatten Square - 3 min walk - 0.3 km
  • A Famosa - 5 min walk - 0.5 km
  • Jonker Street Night Market - 8 min walk - 0.8 km

Getting around

  • Kuala Lumpur International Airport (KUL) - 107 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chagee - ‬4 min walk
  • ‪Nando's - ‬1 min walk
  • ‪Mee Tarik Warisan Asli - ‬3 min walk
  • ‪Subway - ‬3 min walk

About this property

The Explorer

There are 10 restaurants and 5 coffee shops/cafes on site. Public spaces have free WiFi. Business amenities include a business centre and a meeting room. A rooftop terrace, multilingual staff, and a garden are also featured at The Explorer.

This 3-star Malacca City hotel is smoke free.

  • 143 guestrooms or units
  • 4 levels
  • 10 dining venues
  • 5 coffee shops
  • Built in 2012
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
The Explorer offers 143 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. 24-inch LCD televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
3.6 out of 5, Good, 1,002 reviews
The price is NZ$94
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: MYR 15 to 15 for adults and MYR 10 to 10 for children
  • 10 restaurants
  • 5 coffee shops/cafes

Things to do

  • Playground

Family friendly

  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Explorer

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 100 per stay

We've listed all charges provided to us by the property.

A tourist tax (heritage tax) is applicable as per the requirement of the City Council of Malacca and will be collected upon check-in.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately MYR 15 to 15 for adults and MYR 10 to 10 for children
  • Late check-out fee: MYR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Explorer Hotel Malacca
Explorer Malacca
The Explorer Hotel
The Explorer Malacca City
The Explorer Hotel Malacca City

Frequently asked questions

What is the cancellation policy at The Explorer?

The Explorer offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to The Explorer?

The closest beach to The Explorer is Klebang Beach (7.4 km).

Does The Explorer serve breakfast?

Sure does, local cuisine brekkie is available daily from 7 AM to 10 AM.

Is there a free airport shuttle available at The Explorer?

No, The Explorer does not offer an airport shuttle service.

Is there a bar or restaurant at The Explorer?

Yep, The Explorer has 10 restaurants.

What time are check-in & check-out at The Explorer?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Explorer?

No, pets and service animals are not allowed.

The Explorer Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 135 reviews
Rating 8 - Good. 54 out of 135 reviews
Rating 6 - Okay. 51 out of 135 reviews
Rating 4 - Poor. 7 out of 135 reviews
Rating 2 - Terrible. 3 out of 135 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Nghia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Nearby local market and convenient to walk around by the sunset. Good location. Nice staff.
Stayed 1 night in Feb 2020
Verified

8/10 Good

Arifin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money. Location is superb.
Stayed 1 night in Feb 2020
Verified

8/10 Good

AISYAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of the city centre. It is really convenient to park your car and walking around. The shops also nearby and you can always find something interesting. We enjoyed our short vacation very much.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Not spacious.
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The Explorer Hotel very near to Shopping malls , all walking distant about 5 min to 10 min . Very lively area n a lots of food around the hotel and also nearby McDonald opens 24 hrs. Hotel room is ok except the toilet is smelly although the toilet is clean. Something to do withthe smelly floor trapped. Hope hotel can improve n get rid of this stink smell.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

It was a good stay. Comfortable, clean, convenient locations to malls and tourist attractions. The Wi-fi was fast too. However, the overall breakfast can be improve.
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

Romzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent & Nearby shopping complex and restaurant
Stayed 2 nights in Jul 2019
Verified

8/10 Good

nor

Liked: Staff & service

Okay

I just stay for night. It s quiet, u will hv a good rest after a long ride.
Stayed 1 night in Mar 2019
Verified

8/10 Good

Daniel

Liked: Staff & service, room comfort

Good locale and decent room facilities.

Locale is good. Short distance to the fame Jonker Street and Mahkota/Pahlawan shopping malls. Room size a bit small but okay for couple, the bedsheet is clean. But the sink tap is leaky. Will need repair. Otherwise, no complain.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

AISYAH

Liked: Cleanliness, staff & service
The hotel is smoking free zone and I love it!
Stayed 2 nights in Feb 2019
Verified

8/10 Good

fatechia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but clean and comfortable, right next to shopping and restaurants
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Lim Joo Kian

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

So-So Sleeper

First night arrival and experienced the water spray cannot be stopped after pressing to wash up and the staff came in without removing shoe which blackened the floor cloth. I felt uncomfortable and ask for change of room then this process is fast. Value wise is good and sleep was ok.
Stayed 2 nights in Nov 2018
Verified

8/10 Good

Raj

Liked: Cleanliness, staff & service
Nice hotel near to big two shopping mall, good location, but rooms are very small. Need to improve toilet size.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

性價比高的住宿

離雞場街約10分鐘距離，非常方便也寧靜，酒店乾淨舒適，非常值得入住！服務員也有禮貌，Check in check out都很迅速完成。
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

Ky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hear my comments!! Here are the best hotel in here

Although room are small, but the bed, the things provide and the design can set as 5 star hotel already! If u sleep after 11 pm, the sound is no more already, I can sleep from night to morning directly, no any ghost also la hahahahhah, the best hotel for me to choose in joker walk
Stayed 1 night in Jun 2018
Verified

6/10 Okay

jumahat

nil comment

Location very good but the room too small for the standard room
Stayed 1 night in Jun 2018
Verified

8/10 Good

Eileen

Liked: Cleanliness, staff & service, room comfort

Comfortable stay value for money

Comfortable stay and value for money. Great location as it is near shopping mall in town area. Overall cleanliness is Great except someone stick personal things on wall (yulk). Add 1 more dustbin in the room will be better. Slightly noisy at night.
Stayed 1 night in May 2018
Verified

6/10 Okay

SNG

noisiness during the night

Good impression , but the front desk staff is not well-versed in English
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

말라카에서 위치좋고 저렴한 호텔

방은 좁았지만 깨끗합니다. 체크인데스크에서 영어도 통합니다. 다만 조식 종류가 너무 적은게 아쉽습니다. 주변에 현지 레스토랑도 있습니다.
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Great location

Perfect location, the cleanliness in the room can be improve, overall a great hotel for exploring the city.
Stayed 1 night in Jul 2017
Verified

8/10 Good

Yoke Lin

Good location. Be more competitive

Good location. Room amenities ok. But 1st check in the build in hairdryer suddenly turn on non stop. Luckily hotel immediately change room for me.
Stayed 1 night in Jul 2017
Verified

8/10 Good

R

Liked: Staff & service

Excellent location

Hotel is next to Mokhota Parade and other shopping area. Walking distance to night market too.
Stayed 1 night in Jun 2017
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The photo doesn't really reflect the hotel room. Small room and doesn't feel so comfortable inside, felt more like Hostel. The pathway from the lift to the room is without aircond. Toilet and cleanliness was acceptable. Receptionist is friendly and nice.
Verified

4/10 Poor

Edsel C S

Disliked: Cleanliness, staff & service, property conditions & facilities

Weekend Getaway

This property used to be my favorite. I had stayed here a few times but this time it was AWFUL. Rooms were dirty, Dusty and not cared for, The room provided was without any view and faced an alley way where waste bins were kept. The amenities - Shower was BROKEN. NO SOAP. The coffee / tea sachets though complementary never had normal tea. Only Green Tea. The Breakfast was basic, Can get better breakfast opposite or at McD's. The room service was as good as non-existent as nobody every came to address these issues. Not sure if Hotels.com has any way to address this but I wouldn't consider going here again. OVERALL : DISSAPPOINTED,,,,
Verified

8/10 Good

Jaafar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience.