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Helena Guest House

2.5 star property

Photo gallery for Helena Guest House

Deluxe Double or Twin Room
Exterior
Restaurant
Interior
Reception

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, East Java, 65112
  • Place, Jl Besar Ijen
    ‪10 min walk‬
  • Place, MOG Mall Olympic Garden
    ‪12 min walk‬
  • Place, Alun-Alun Tugu Malang
    ‪15 min walk‬
  • Airport, Malang (MLG-Abdul Rachman Saleh)
    ‪20 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Double or Twin Room

  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, free WiFi, bed sheets

Superior Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

About the area

Malang

At Helena Guest House you'll be within just a 15-minute stroll of Jl Besar Ijen and Museum Brawijaya. Highlights at this guest house include in-room free WiFi and LED TVs. .This smoke-free guest house offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a microwave in a common area and a fridge in a common area. There's also the convenience of free self parking. .Sights within a 15-minute walk of this Klojen guest house include Kampoeng Heritage Kajoetangan and MOG Mall Olympic Garden.
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What's nearby

  • Jl Besar Ijen - 10 min walk - 0.9 km
  • MOG Mall Olympic Garden - 12 min walk - 1.1 km
  • Alun-Alun Tugu Malang - 15 min walk - 1.3 km
  • Universitas Negeri Malang - 16 min walk - 1.4 km
  • Balai Kota - 16 min walk - 1.4 km

Getting around

  • Malang Train Station - 6 min drive
  • Blimbing Station - 15 min drive
  • Malang (MLG-Abdul Rachman Saleh) - 31 min drive

Restaurants

  • ‪AB Kitchen - ‬3 min walk
  • ‪Kopi Titik Koma - ‬4 min walk
  • ‪Arah Coffee - ‬4 min walk
  • ‪Bubur Kaya Rasa - ‬4 min walk
  • ‪Toko Kue Sara - ‬3 min walk

About this property

Helena Guest House

As a guest of Helena Guest House, you'll find a terrace, a garden, and dry cleaning/laundry services. Public spaces have free WiFi. Helena Guest House also features express check-in, express check-out, and a front desk safe. Self parking is free.

This Malang guest house is smoke free.

  • 10 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
Helena Guest House offers 10 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Malang guest house provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 10:00 AM and 11:30 AM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50 per cent of room rate for check-in between 10:00 AM and 11:30 AM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property only accepts cash.

Property is also known as

Helena Guest House Guesthouse Malang
Helena Guest House Guesthouse
Helena Guest House Malang
Helena Guest House Malang
Helena Guest House Guesthouse
Helena Guest House Guesthouse Malang

Frequently asked questions

What is the cancellation policy at Helena Guest House?

Helena Guest House offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Helena Guest House?

Yep, Helena Guest House has a free self car park.

Is there a free airport shuttle available at Helena Guest House?

No, Helena Guest House does not offer an airport shuttle service.

What time are check-in & check-out at Helena Guest House?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Helena Guest House?

No, pets are not allowed.

Helena Guest House Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

4/10 Poor

ita

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place to stay in the central city, especially if you want to walk around and enjoy the beauty of Malang. The property is in a quiet, lovely, neighborhood, but close enough to walk to car free day, the market at Oro-Oro Dowo, and the Malabar City Forest, as well as other places around Jalan Semeru. The rooms are spacious and super clean with beds with nice linens, the staff is always friendly and they treat guests with kindness.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Kamer was sober maar schoon. Faciliteiten erg slecht. Er was geen personeel wat engels sprak. Wij hadden iedere keer bij de receptie een bewaker zitten die helemaal niet verstond. Ander personeel niet gezien. Ontbijt was slecht en hadden geen keuze gekregen de avond ervoor dus kregen volgende ochtend zomaar wat. Omdat we dag daarop vroeg weg gingen had onze chauffeur om een ontbijtpakket gevraagd maar deze was er niet die ochtend en verder ook helemaal geen personeel te vinden behalve de bewaker. Het is meer een hostel vooral voor de locals en niet ingesteld op buitenlandse gasten.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lumayan... Anak2 betah menginap di sini... Kalo pagi suasana sekitar sangat nyaman untuk jalan2...
Stayed 1 night in Apr 2019