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The Malvern

4.0 star property

Photo gallery for The Malvern

Indoor pool, outdoor pool, pool loungers
Lounge
Breakfast, lunch and dinner served
Garden
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$420
includes taxes & fees
16 Mar - 17 Mar

Explore the area

View map
Grovewood Road, Malvern, England, WR14 1GD
  • Place, Barnards Green Cricket Club
    ‪9 min walk‬
  • Place, Morgan Motor Company
    ‪13 min walk‬
  • Place, Three Counties Showground
    ‪8 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

7.6 out of 10
Good
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room Single Use

In-room safe, desk, soundproofing, iron/ironing board

Executive Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

About the area

Malvern

The Malvern places you in the centre of Malvern, within just a 15-minute stroll of Barnards Green Cricket Club and Morgan Motor Company. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, aromatherapy and mani/pedis along with access to the sauna. The restaurant, The Malvern Restaurant, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, Hot tub and sauna. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of free self parking. .With a stay at this 4-property class Malvern hotel, you'll be 3.3 km (2.1 mi) from Malvern Theatres and 3.4 km (2.1 mi) from Great Malvern Priory.

What's nearby

  • Barnards Green Cricket Club - 9 min walk - 0.8 km
  • Morgan Motor Company - 13 min walk - 1.2 km
  • Malvern Theatres - 5 min drive - 4.0 km
  • Three Counties Showground - 8 min drive - 7.0 km
  • West Midland Safari Park - 36 min drive - 42.1 km

Getting around

  • Malvern Link Station - 3 min drive
  • Birmingham Airport (BHX) - 55 min drive

Restaurants

  • ‪The Nag's Head - ‬4 min drive
  • ‪The Malvern Tavern - ‬4 min drive
  • ‪Greggs - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Bluebell Inn - ‬4 min drive

About this property

The Malvern

The Malvern offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A hot tub, a fitness centre, and a sauna are also featured at the business-friendly The Malvern. Free self parking is available.

This 4-star Malvern hotel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • Built in 1998
  • Continental breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Beauty salon
  • Newspapers for purchase
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Malvern offers 33 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Similar properties

Property entrance
The Abbey Great Malvern
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 928 reviews
The price is NZ$270
includes taxes & fees
2 Apr - 3 Apr
The Abbey Great Malvern

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Malvern Restaurant

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, mobile payments, Google Pay and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.

Property is also known as

The Malvern Hotel
Malvern
The Malvern Malvern
Malvern Hotel Malvern
The Malvern Hotel Malvern

Frequently asked questions

What is the cancellation policy at The Malvern?

The Malvern offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Malvern?

As of 10 Mar 2026, prices found for a 1-night stay for 2 adults at The Malvern on 16 Mar 2026 start from NZ$420, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Malvern?

Yep, The Malvern has a free self car park.

Is there a spa on site at The Malvern?

Yep, there is an onsite spa at The Malvern. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does The Malvern have a pool?

The Malvern has an outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at The Malvern?

The Malvern features a full-service spa, an outdoor pool and an indoor pool.

What makes The Malvern a romantic place to stay?

1 hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at The Malvern.

Is The Malvern family-friendly?

No, The Malvern is an adults-only property.

Are there hot tubs in the rooms at The Malvern?

No, but there are deep-soaking baths in the guestrooms.

Does The Malvern serve breakfast?

Yep, complimentary continental brekkie is served daily.

Is there a free airport shuttle available at The Malvern?

No, The Malvern does not offer an airport shuttle service.

Is there a bar or restaurant at The Malvern?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at The Malvern?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at The Malvern?

No, pets are not allowed.

The Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 104 out of 204 reviews
Rating 8 - Good. 63 out of 204 reviews
Rating 6 - Okay. 21 out of 204 reviews
Rating 4 - Poor. 10 out of 204 reviews
Rating 2 - Terrible. 6 out of 204 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Louisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spa break
Stayed 1 night in Nov 2025

6/10 Okay

darren

Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Reasonable hot, but could improve

Comfortable room, although very hot at night. At breakfast the hot water for the tea was only lukewarm and should be hotter. When I mentioned this to a member of staff they said I was wrong and that it was "boiling". It's not good service to say to a customer that they are wrong. Curiously on the second day the water was much hotter. When we checked in we were asked to complete a long form about using the spa without checking with us if we intended to us the spa. As we had no plans to use the spa this was a waste of time.
Stayed 2 nights in Sep 2025

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice but need to fix locks on bathroom doors
Stayed 2 nights in Sep 2025

8/10 Good

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, however, the air conditioning in our room didn’t work. We complained three times about it. Each time they attempted to fix it, but they didn’t. They provided us with Dyson fans which was a plus. But there was no communications to update us. The staff were very apathetic to our requests. But overall, a nice stay. Good food and the spa facilities were great.
Stayed 3 nights in Aug 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, room comfort

Location not nice, service fantastic

Service was fantastic. Although the on line check in is pointless as you have to fill out the details again on arrival. Weird spa though in a light industrial estate opposite an Aldi, did not expect that. Dinner was really good, breakfast was terrible, poached eggs where the eggs were so overcooked they were inedible. For a spa break I wouldn’t go here again, for a business trip I would as the staff could not do enough, even finding my wife a hairbrush which she forgot to pack.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malvern Spa.

Nice place but was disappointed with the first room I wax given. I bought my complaint to the attention of the duty manager and swapped to a new room, which was the best outcome.
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

IAN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent. Food very good - evening and breakfast Car park was quite full when we arrived early eve. Bar was surprisingly good for a health spa etc. Great draught beer, wine, cocktails -and not overpriced for such a lovely establishment! Really enjoyed- cheers!!
Stayed 1 night in Jul 2025

10/10 Excellent

Freda

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I enjoyed my stay at the Malvern. The staff were so nice and they made my birthday a memorable one.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Rebecca

Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Emily

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Sadly, not worth the price point

Room was lovely, beds very comfortable and good air-con. Check-in was good and a lovely welcome and walk around of the facilities by reception team. Toilets all seemed oddly low down to the ground?! Lift out of order for duration of our stay, which didn’t affect us too badly but you’d have had real difficulty if you were anything other than able-bodied. Not advised until check-in and bh that point too late to look for somewhere else. Pool area was nice, water far too warm however, more akin to a hot tub than swimming pool. Service very, very slow for drinks ordered around the pool and both at dinner and especially at breakfast. Veggie breakfast really good but terrible bacon on full English! No pots of tea and just drip coffee unless ordered from behind the bar which again was very slow. Dinner took over 30mins from ordering to arriving at table for just two mains of pasta and gnocchi. Restaurant host was too jokey for our liking which made for an uncomfortable dining experience. Staff were all pleasant and welcoming but not very efficient.
Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth a visit

Place is great well worth a visit Facilities are great
Stayed 1 night in Jun 2025

8/10 Good

Christopher, West Midlands

Stayed 2 nights in May 2025

6/10 Okay

John

Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and helpful staff. Lift was out of order during our stay however we did receive courtesy phone call to advise ore stay. Spa/pool lovely and relaxing. This was a ladies break, thoroughly enjoyed.
Stayed 1 night in May 2025

8/10 Good

DAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent SPA conditions

Staff was very kind and helpful. The SPA part looks very nice and cosy, nicely arranged, with nice features (water jets, multiple types of sauna, indoor and outdoor pool, etc.). The hotel room was comfortable, but with some dirty spots (especially at the toilet and bathtub). The phone signal and internet connection in the area it is extremely poor, and the hotel doesn't seem to fix the problem. If I wish to return, it would be just for spending some time in the SPA area.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Breakfast team are exceptional....food out of this world, one of the best breakfasts you will ever have at a hotel. We are elderly and Olivia was so kind to us during our stay. The pool was wonderful on a hot day. Plenty of beds in the morning and a great escape to the air conditioning in the afternoon. Nicest bunch of people made this a great stay. Thank you to all the team
Stayed 2 nights in Apr 2025

8/10 Good

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked Breakfast was poor. Staff lovely. Be aware that contrary to expedia selling this option as pay at the property, the hotel doesn't offer this they take the money 3 days before! In my case without notice.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Our experience and overall stay was great and staff very friendly and helpful. Any contact, however ahead of the stay was frustrating as it was hard to speak to anyone on the telephone with small queries or to book treatments - with a referral back to sending an email.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great break. Busy restaurant though.

Started overnight for couple's spa break. Pool/spa facilities are great. Rooms are clean and comfortable with decent amenities, though the TV was old and out dated, hard to navigate channels and didn't have any streaming apps. Restaurant food was great, only slight issue was speed of service. Started arriving before drinks and when we asked for our wine a second time just told "the bar is busy" no apology or even confirming it would be checked on.
Stayed 1 night in Mar 2025

2/10 Terrible

Sandra

Stayed 3 nights in Mar 2025