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4.8 out of 5

"Very homely feel. Spacious. Washer and dryer.. Full 20 litre water bottle a hit. Close to shops and restaurants. 2 things not great. TV channels. Sk ... " More

By a verified traveller on Tue 30 Jan 2024

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Hotel Description

Ascott Makati puts you in the heart of Makati, connected to a shopping center and within steps of Ayala Center and Glorietta Mall. Highlights at this luxury aparthotel include a restaurant, an outdoor swimming pool, and free self parking.

Each apartment is individually decorated and features an LCD TV with cable channels, along with free WiFi, a DVD player, and a safe. Room service, a hair dryer, and an iron/ironing board are also available.

The restaurant, Mesclun Restaurant, is open for breakfast, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Business amenities include a meeting room, a business center, and limo/town car service. Other amenities include a gym, a coffee shop/cafe, and laundry facilities. Continental breakfast is available daily between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Makati Central Business District aparthotel include Greenbelt Shopping Mall and within 30 minutes you'll find Fort Bonifacio.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$185* Per night/room 29 Mar. - 30 Mar.

Premier Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Room, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Ascott Makati ratings based on 11 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ascott Makati

Everyone (5) Couples (4) Family (2)
5 out of 5
Very homely feel. Spacious. Washer and dryer.. Full 20 litre water bottle a hit. Close to shops and restaurants. 2 things not great. TV channels. Sky TV - so many channels not subscribed to. of 135 maybe only 50 working. Bathub shower. For me pretty dangerous. Leg over and slippery. Prefer a standalone shower.

Posted by on 30 Jan. 2024

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Comment from Hotel Management

30 Jan. 2024 by Josh

Dear Mr. Jason,Greetings from Ascott Makati!Thank you very much for sharing your thoughts about your recent stay with us. We are so thrilled that your felt at home, you liked our spacious apartment and it amenities especially the washer and dryer. On the other hand, please note that we will take your feedback about the cable and bathtub seriously. There will be steps to take and give our best in our capacity to resolve the concerns.Please know that we are always looking forward for your return home in Ascott Makati!Sincerely,Joshua HueteAssistant Guest Service ManagerAscott Makati

4 out of 5
Property is in great location and very friendly, helpful staff. Cleaning of room was not to satisfaction. Cleaned late in the day and dirty cups/glasses were not cleaned or replaced

Posted by on 6 Jan. 2019

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Comment from Hotel Management

11 Jan. 2019 by Guest Service Manager

Thank you for your generous comments about our staff and services. We've taken note of your comments about the standard of cleaning in your room. Will ensure that proper steps will be taken to rectify this issue.

5 out of 5

Great 4* central Makati

The rooms were spacious and neat. Staff were extremely friendly and every amenity for my stay from an airport shuttle, to buffet breakfast,fresh linen & towels. I will return

Posted by , from Brisbane, Australia on 14 Mar. 2016

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Comment from Hotel Management

22 Apr. 2016 by Ascott Makati

Thank you for posting and sharing your experience here in Ascott Makati. We're glad to know that you find our staff extremely friendly and that the amenities and offerings was to your satisfaction. Thank you for your valued patronage

5 out of 5

Good accommodation close to shops

This was the second time I stayed at ascot and both times I have been impressed with the rooms and services. Definitely been recommending it to friends.

Posted by , from brisbane australia on 19 Nov. 2015

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Comment from Hotel Management

4 Dec. 2015 by Renz

Dear Maria, Warm greetings from Ascott Makati! It's always encouraging to hear whenever our residents our happy with our product and service. We are delighted to have impressed and meet your expectations. We value your patronage and kind support. We look forward to welcome you back on your future visits to Manila. Sincerely, The Management

5 out of 5
Pros: Location and very clean hotel with friendly staff

Posted by , from Australia - QLD - Gold Coast on 26 Oct. 2014

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Comment from Hotel Management

26 Oct. 2014 by

Thank you for taking the time to write this review and for highlighting the strategic location, the upkeep and maintenance in our property and most of all the Hospitality shown by our staff. We look forward to welcome you back on your future visits. Sincerely, The Management

5 out of 5
Pros: Service and location

Posted by on 7 Oct. 2014

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Comment from Hotel Management

7 Oct. 2014 by

Thank you for taking the time to review our property. We are glad to know that you like the location of our property and the service / hospitality shown by our associates. We certainly look forward to welcome you back on your future visits. Sincerely, The Management

5 out of 5
Pros: Location & gym facilities. Staff are friendly & remember you
Service: friendly staff; Cleanliness: Immaculate;

Posted by , from Australia - QLD - Brisbane on 7 Apr. 2014

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Comment from Hotel Management

7 Apr. 2014 by

Thank you very much for an excellent review. We look forward to welcome you on your future visits here in Ascott Makati! The management

4 out of 5
Pros: Location and size of apartment
Cons: WiFi is tae
Location: Close to everything
Facilities: Typical; Value: Over-priced; Service: Polite; Cleanliness: Clean; right on Glorietta and close to SM so no need to use the inroom dining

Posted by , from Philippines on 11 Jul. 2013

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5 out of 5
Pros: Location, Friendly Service, Modern Spacious Rooms
Location: Perfect
Facilities: Top of the line; Value: Affordable; Service: Flawless; Cleanliness: Spotless;

Posted by , from Australia - NSW - Sydney on 11 Feb. 2013

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5 out of 5
Pros: Luxury everything
Cons: Wifi was easy to log on, but slower that 5 star
Location: Perfect
Facilities: Top of the line, Wifi could be improved; Service: Flawless; Cleanliness: Immaculate; Room service is great

Posted by , from Australia - NSW - Sydney on 15 Jul. 2012

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Property Features

Ascott Makati offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center, a meeting room, and limo/town car service. Tour/ticket assistance, gift shops/newsstands, and concierge services are also featured at the luxury Ascott Makati. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Makati aparthotel.

  • 1 building
  • 362 guestrooms or units
  • 30 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Supervised childcare/activities (free)
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Parking

Free self parking

Transport

  • Train station: Manila EDSA Station (1.9 km / 1.2 mi)
  • Metro station: Ayala Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Ascott Makati offers 362 air-conditioned accommodations with DVD players and safes. These individually decorated and furnished accommodations include desks. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Makati aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • DVD player
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 10:00 AM.

Mesclun Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

This is a designated quarantine property, however this property can still accept guests who are seeking non-quarantine accommodations.

Ascott Makati offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1942.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PHP 1500 per pet, per night
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. Contactless check-out is available.

  • Children stay free
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 5
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 72 hours
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property does not require health documentation at check-in
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PHP 1115 for adults and PHP 557.50 for children
  • Airport shuttle fee: PHP 2640 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 1500 per pet, per night
  • Rollaway bed fee: PHP 1942.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Hotel
  • Ascott Hotel Makati
  • Ascott Makati
  • Makati Ascott
  • Ascott Makati Hotel Makati
  • Ascott Makati Metro Manila
  • Ascott Makati Hotel
  • Ascott Makati Aparthotel
  • Ascott Makati Makati
  • Ascott Makati Aparthotel
  • Ascott Makati Aparthotel Makati

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 5-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.