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4.7 out of 5

"This is a lovely hotel and with especially kind and professional staff. The room was large and comfortable. " More

By a verified traveller on Fri 14 Apr 2023

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Hotel Description

At Citadines Bay City Manila you'll be within a 20-minute stroll of SM Mall of Asia and City of Dreams Manila. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Bay Cafe, is open for breakfast, lunch, and dinner. Lobby Lounge is the hotel's own bar. Enjoy the gym and pool loungers. Other amenities include free WiFi in public areas, a 24-hour business center, and a coffee shop/cafe. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of an airport shuttle.

With a stay at this 4-star Barangay 76 hotel, you'll be 1.9 km (1.2 mi) from Manila Bay and 4.4 km (2.7 mi) from Newport World Resorts.

Deluxe Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$157* Per night/room 29 Mar. - 30 Mar.

Deluxe Studio, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Citadines Bay City Manila ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines Bay City Manila

Everyone (2) Couples (1)
5 out of 5
This is a lovely hotel and with especially kind and professional staff. The room was large and comfortable.

Posted by on 14 Apr. 2023

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Comment from Hotel Management

15 Apr. 2023 by Citadines Bay City Manila

Dear Ms. Janet,Greetings from Citadines Bay City Manila!We thank you for taking the time to share your most recent stay experience with us. We are happy to learn that you found the room comfortable and staff professional. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,Cathy OrioGuest Service Manager

4 out of 5
The only bad thing, would be there was NO cereals for breakfast, all soups or full meals

Posted by on 23 Mar. 2022

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5 out of 5
Employees very polite and helpful, the hotel closed to airport

Posted by on 6 Feb. 2019

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Comment from Hotel Management

7 Feb. 2019 by Lyra/Guest Service Manager

Thank you for sharing this review with us. I am delighted to hear that you have enjoyed your stay with us. We appreciate your compliments and they have been shared to motivate the team to keep up the excellent work. Once again, thank you and we look forward to welcoming you back.

Property Features

Citadines Bay City Manila offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center, meeting rooms, and limo/town car service are available. Citadines Bay City Manila also features tour/ticket assistance, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. This 4-star Pasay hotel is smoke free.

  • 212 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Gil Puyat Station (4.9 km / 3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Citadines Bay City Manila offers 212 air-conditioned accommodations with safes and complimentary newspapers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets. This Pasay hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:00 AM.

Bay Cafe - This restaurant serves breakfast, lunch, dinner, and light fare.

Lobby Lounge - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 21
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Citadines Bay City Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: PHP 2000 per pet, per night
  • Only dogs are allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • No rollaway/extra beds available
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay for free – 2
  • Debit cards
  • Car required
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free - maximum age 11
  • Mobile payments
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Masks are not compulsory at the property
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 650–950 for adults, and PHP 325–475 for children
  • Airport shuttle fee: PHP 1422 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: PHP 2000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Bay City Manila Aparthotel Pasay
  • Citadines Bay City Manila Aparthotel
  • Citadines Bay City Manila Pasay
  • Citadines City Manila Pasay
  • Citadines City Manila Pasay
  • Citadines Bay City Manila Hotel
  • Citadines Bay City Manila Pasay
  • Citadines Bay City Manila Hotel Pasay

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Free WiFi in public areas has a 2-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.