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Dusit Thani Manila

5-star property
Arnaiz Ave, Ayala Center, Makati, Manila 0508 053 286
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4.0 out of 5
Very good!
See all 6 Wotif Reviews

"The hotel is conveniently accessible to other shops around Makati. " More

By a verified traveller on Wed 15 Jan 2020

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Hotel Description

A luxury stay in the heart of Makati awaits you at Dusit Thani Manila. Within a short 5-minute stroll, you'll find SM Makati and Glorietta Mall. Highlights at this family-friendly hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

You can enjoy flat-screen TVs with cable channels, and all 500 rooms feature free WiFi, free wired Internet, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service makes dining in an option. You'll find nice touches like bathrobes, slippers, and free toiletries to enhance your stay. Free newspapers, free bottled water, and safes are also available.

A relaxing day at Devarana Spa can include massages, body wraps, and body scrubs along with aromatherapy and hydrotherapy. The restaurant, The Pantry, serves local cuisine and is open for breakfast, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, sauna, and kids' swimming pool. Conference space, a business center, and limo/town car service are among the business amenities offered. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also limited parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 5-star San Lorenzo hotel include Ayala Center and Ayala Museum.

Dusit Room - King

Bed Count 1 King Bed Maximum Occupancy 3 Max
NZ$171* Per night/room 19 Jun. - 20 Jun.

Premier - Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Dusit Room - Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Executive Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Premier Executive Suite - King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Dusit Thani Manila ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Dusit Thani Manila

Everyone (3) Family (2)
4 out of 5
The hotel is conveniently accessible to other shops around Makati.

Posted by on 15 Jan. 2020

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Comment from Hotel Management

24 Jan. 2020 by Stanley Lo, General Manager

Dear Traveler, We highly appreciate your feedback about our location. Looking forward to welcome you again. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5
The property checked us in early and staff were extremely friendly and helpful. The location was perfect right mear all the main malls of Makati

Posted by on 14 Jul. 2019

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Comment from Hotel Management

16 Jul. 2019 by Stanley Lo, General Manager

Dear Traveler, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5
great location , bar and resturants are very good and the breakfast 100% Most of all the staff are a credit to the hotel and its country .

Posted by on 18 Mar. 2019

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Comment from Hotel Management

20 Mar. 2019 by Stanley Lo, General Manager

Dear Traveler, Thank you for letting us know that you’re satisfied with our location, restaurants and staff. We always love to hear feedback from our guests. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo, General Manager

1 out of 5
The worst experience I’ve had. Doesn’t deserve to carry Dusit name. From day one I felt unwelcome. Mind you I’m a club member and even then I got treated with no respect. Even stuff at the lobby is a lot friendlier than the club stuff. Also, beware! Check your check out bills as they add services or mini bar items that you’ve never used. One stuff member, won’t mention her name has a selective discrimination. Next time would look for another hotel to stay. Concerning the property, overall is not too bad besides a bad damped smell in a hallways and rooms that definitely requires attention and possibly a health hazard.

Posted by , from Australia on 14 Nov. 2018

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Comment from Hotel Management

23 Nov. 2018 by Stanley Lo, General Manager

Dear Traveler, Thank you for choosing to stay at the Dusit Thani Manila and for taking the time to post your review. It was our pleasure serving you and your feedback is highly appreciated. Duly noted on the points given and we apologize for the inconvenience it may have caused you during your stay in the hotel. Your valuable comment is of the utmost importance to us and we promise to make sure we provide that 5-star service in every guests visit in Dusit Thani Manila. We look forward to welcoming you once more at Dusit Thani Manila. Kob Khun Krub, Stanley Lo General Manager

4 out of 5

Posted by on 10 Nov. 2018

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Comment from Hotel Management

23 Nov. 2018 by Stanley Lo, General Manager

Dear Traveler, Thank you for the time and we appreciate the 4 out of 5 rating. We hope to see you back soon in the hotel. Kob Khun Krub, Stanley Lo, General Manager

5 out of 5

Home away from Home

Pros: The friendly service, the refurbished rooms, the foyer and restaurants and the general atmosphere that has been created. The staff are exceptional.
Cons: Keep moving forward with the refurbishment
Location: The location is so central in Makati, the shopping area is just across the road along with the famous Greenbelt and it's restaurants
I travel to Manila a lot and I stay at this hotel because the staff are very friendly, especially in the Dusit Club lounge, they make me feel like I'm with family and that is so important to me, I feel they care and the service they provide is excellent. The rooms are comfortable, especially the newly refurbished rooms, the foyer and bar area are very good. I recommend spending the extra to get access to the club lounge as that is where you get the best experience. If you are having meetings or meeting with clients the club lounge is excellent. The food at all the restaurants in the hotel is excellent and reasonably priced.

Posted by , from Newcastle, Australia on 5 Jun. 2017

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Comment from Hotel Management

28 Jul. 2017 by Bruno Cristol, General Manager

Dear Traveler, We thank you for this very positive and amazing feedback of your stay with us. It gives us such pleasure to read your 5 out of 5 rating of our services and facilities. Your kind words will keep us motivated in continuing to provide 5 star service to our valued guests like you. Kob Khun Krub, Bruno Cristol General Manager

About the Dusit Thani Manila

Location Arnaiz Ave, Ayala Center, Makati, Manila 1223

Property Features

Dusit Thani Manila offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. A children's pool, a fitness center, and gift shops/newsstands are also featured at the luxury Dusit Thani Manila. An airport shuttle (available 24 hours) is available for a fee. Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 500 guestrooms or units
  • 16 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Manila (MNL-Ninoy Aquino Intl.) (10.5 km / 6.5 mi)
  • Train station: Manila EDSA Station (1.4 km / 0.9 mi)
  • Metro station: Ayala Center Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Dusit Thani Manila offers 500 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.

The Pantry - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

UMU - This restaurant specializes in Japanese cuisine and serves lunch and dinner.

Benjarong - This restaurant specializes in Thai cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Sauna in spa
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1839.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Dusit Thani Manila

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector and a security system in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No pets or service animals allowed
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually wrapped food options are available for dinner
  • Number of children who can stay for free – 2
  • Gap period enforced between guests' stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 1450 for adults and PHP 725 for children (approximately)
  • Airport shuttle fee: PHP 2350 per vehicle (one-way)
  • A late check-out fee will be charged
  • Rollaway bed fee: PHP 1839.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dusit
  • Dusit Manila
  • Dusit Thani Manila
  • Dusit Thani Manila Hotel
  • Dusit Thani Manila Hotel Makati
  • Dusit Thani Manila Makati
  • Manila Dusit
  • Manila Dusit Thani
  • Thani Dusit
  • Thani Dusit Manila
  • Dusit Hotel Makati
  • Dusit Makati
  • Dusit Thani Hotel Manila
  • Dusit Thani Manila Makati, Metro Manila
  • Manila Dusit Thani Hotel
  • Dusit Thani Manila Makati Metro
  • Dusit Thani Manila Hotel
  • Dusit Thani Manila Makati
  • Dusit Thani Manila Hotel Makati

You should know

  • Dusit Thani Manila offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.