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New World Makati Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa

Photo gallery for New World Makati Hotel

Outdoor pool, pool loungers, lifeguards on site
Studio Suite, 1 King Bed (Director)
Exterior
Poolside views, open selected days
1 bedroom, down duvets, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
The current price is NZ$228
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Esperanza Street corner Makati Avenue, Ayala Center, Makati, Manila, 1228
  • Place, Greenbelt Shopping Mall
    ‪1 min walk‬
  • Place, Ayala Center
    ‪1 min walk‬
  • Place, Glorietta Mall
    ‪5 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪9 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(42 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Residence Club)

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed (Residence Club)

9.0 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room (Residence Club)

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Twin Room (Residence Club)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, minibar

Premier Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

1 bedroom, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(74 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (King)

1 bedroom, down duvets, pillow-top beds, minibar

Studio Suite, 1 King Bed (King)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Director)

1 bedroom, down duvets, pillow-top beds, minibar

Studio Suite, 1 King Bed (Director)

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Room

  • Sleeps 3

View all photos for Superior King Room

1 bedroom, down duvets, pillow-top beds, minibar

Superior King Room

  • Sleeps 3

View all photos for Superior Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Superior Twin Room

  • Sleeps 3

View all photos for Deluxe King Room

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Twin Room

  • Sleeps 3

View all photos for Residence Club Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Residence Club Twin Room

  • Sleeps 3

View all photos for Premier King Room

1 bedroom, down duvets, pillow-top beds, minibar

Premier King Room

  • Sleeps 3

View all photos for Premier Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Premier Twin Room

  • Sleeps 3

View all photos for Presidential Suite

1 bedroom, down duvets, pillow-top beds, minibar

Presidential Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Deluxe Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Superior Twin Room

7.6 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premier Twin Room

1 bedroom, down duvets, pillow-top beds, minibar

Premier Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Pillow-top bed
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room

1 bedroom, down duvets, pillow-top beds, minibar

Superior Room

  • Sleeps 3

View all photos for Premier Room

1 bedroom, down duvets, pillow-top beds, minibar

Premier Room

  • Sleeps 2

View all photos for Residence Club Room

1 bedroom, down duvets, pillow-top beds, minibar

Residence Club Room

  • Sleeps 3

View all photos for One Bedroom Suite

Living area

One Bedroom Suite

  • Sleeps 3

View all photos for Director's Suite

1 bedroom, down duvets, pillow-top beds, minibar

Director's Suite

  • Sleeps 3

About the area

Makati

A luxury stay in the heart of Makati awaits you at New World Makati Hotel. You'll be steps from Greenbelt Shopping Mall and 2.5 km (1.6 mi) from Fort Bonifacio. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Paradasia Royale Spa can include Swedish massages, body scrubs and body treatments along with access to the sauna and steam room. The buffet restaurant, Cafe 1228, serves international cuisine and is open for breakfast, lunch and dinner. Rescue Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the gym, sauna, pool loungers and lifeguards on site. 21528 square feet (2000 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:00 AM and 10:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Makati Central Business District hotel include SM Mall of Asia and Bonifacio High Street.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.0 km
  • Ayala Center - 1 min walk - 0.0 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Fort Bonifacio - 4 min drive - 2.1 km
  • SM Mall of Asia - 6 min drive - 5.3 km

Getting around

  • Ayala Station - 11 min walk
  • Manila Pasay Road Station - 15 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 26 min drive

Restaurants

  • ‪Din Tai Fung - ‬3 min walk
  • ‪Café Breton - ‬3 min walk
  • ‪Manam Comfort Filipino - ‬2 min walk
  • ‪Ooma - ‬2 min walk
  • ‪Soban K-Town Grill - ‬2 min walk

About this property

New World Makati Hotel

Luxury hotel with 2 restaurants and full-service spa
New World Makati Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury New World Makati Hotel. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Makati hotel.

  • 578 guestrooms or units
  • 25 levels
  • 2 dining venues
  • Conference rooms
  • 21528 sq ft of conference space
  • 2000 sq. m of conference space
  • Built in 1994
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
New World Makati Hotel offers 578 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Paradasia Royale Spa has 5 treatment rooms. Services include Swedish massages, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (PHP 100 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 1,300 for adults and PHP 650 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cafe 1228
  • Jasmine
  • Rescue Bar
  • The Lounge
  • The Shop

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • In-room cot
  • In-room refrigerator
  • Lifeguards on site
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 21,528 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • In-room massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests traveling with a pet must present their pet's current vaccination record at check-in.

Access methods

Staffed front desk

Pets

  • Pets: PHP 5000 per accommodation, per stay, plus a deposit of PHP 5000 per stay
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 3000 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PHP 1300 for adults and from PHP 650 for children
  • Airport shuttle fee: PHP 3100 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: PHP 100 per day
  • Pet deposit: PHP 5000 per stay
  • Pet fee: PHP 5000 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel New World Makati
Makati New World
Makati New World Hotel
New Hotel Makati
New Makati
New Makati Hotel
New World Hotel Makati
New World Makati
New World Makati Hotel
World Hotel Makati
New World Manila
New World Makati Hotel Metro Manila
Renaissance Makati
New World Makati Hotel Manila
New World Hotel Manila
New World Makati Manila
Makati Renaissance
New World Hotel
New World Makati Hotel Hotel
New World Makati Hotel Makati
New World Makati Hotel Hotel Makati

Frequently asked questions

What is the cancellation policy at New World Makati Hotel?

New World Makati Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at New World Makati Hotel?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at New World Makati Hotel on 28 Nov 2025 start from NZ$228.43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at New World Makati Hotel?

Yep, New World Makati Hotel has a free self car park. Additionally there is valet parking for PHP 100 per day. Onsite parking is limited.

Is there a spa on site at New World Makati Hotel?

Yep, Paradasia Royale Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body scrubs and body treatments, as well as Swedish massages.

Does New World Makati Hotel have a pool?

New World Makati Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at New World Makati Hotel?

New World Makati Hotel features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with deep soaking tubs, pillowtop beds and 24-hour room service.

What makes New World Makati Hotel a romantic place to stay?

Poolside dining and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at New World Makati Hotel.

Is New World Makati Hotel family-friendly?

You bet! With amenities such as a deli and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that New World Makati Hotel is a hit with families.

Are there hot tubs in the rooms at New World Makati Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does New World Makati Hotel serve breakfast?

Sure does, buffet brekkie is served daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at New World Makati Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at New World Makati Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at New World Makati Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at New World Makati Hotel?

Cats and dogs are welcome at New World Makati Hotel, with food and water bowls on offer.

New World Makati Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1025 reviews
Rating 8 - Good. 196 out of 1025 reviews
Rating 6 - Okay. 62 out of 1025 reviews
Rating 4 - Poor. 22 out of 1025 reviews
Rating 2 - Terrible. 16 out of 1025 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Marilyn

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. I booked 5-6 rooms here to for friends and family. I think the room I got (1-BR with residential club access) needed a little upgrade but the rooms that my family got were renovated.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Not connected to the mall.
Stayed 4 nights in Jul 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a good location close to the greenbelt mall
Stayed 3 nights in Jul 2025

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rexford

I loved it
Stayed 1 night in Jul 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all amazing! They were very attentive to us.
Stayed 3 nights in Jul 2025

6/10 Okay

Imelda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms outdated, beds uncomfortable, changed rooms 3x due to mattress issues (you can really feel the springs on all of them). Breakfast has a good selection but lacking flavor. Customer service is excellent though.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Marianne

Stayed 1 night in Jul 2025

10/10 Excellent

Geraldine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Cristina

Stayed 1 night in Jul 2025

8/10 Good

Jimy

Stayed 3 nights in Jul 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Great restaurant theJasmine, comfortable bed, close to Green Belt overall just a great hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time experience

Nice hotel And convenient location for dining and shopping.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall rating excellent
Stayed 2 nights in Jul 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Your Customer Service is absolutely Impeccable. Very warm and inviting
Stayed 9 nights in Jun 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rain and Ron at the front desk was expedient when checking in our group of 16 people. This is my 3rd time staying here within a year. Whenever I visit Makati I stay here due to the location and excellent service. Everyone is super helpful and attentive.
Stayed 7 nights in Jun 2025

10/10 Excellent

Nirav

Stayed 2 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was awesome. The bed was great, the pillows were a bit too soft for my liking. Definitely recommend getting the aromatherapy massage...felt amazing
Stayed 3 nights in Jul 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Notch Service!

Awesome experience! Great location with excellent amenities. Staff quickly responded to all my requests. Would highly recommend this property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria Irene, San Bruno

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
2nd time staying at New World. And it gets better every time. All of the staff especially on the 24th floor were so helpful. Alex and Wilson on the 24th floor Directors restaurant were excellent!! Once my kids walked in they knew their exact order. They were so nice to my kids, my kids felt so welcomed and at home. Thank you Alex and Wilson you are the best!
Stayed 6 nights in Jun 2025