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The Charter House

3.5 star property
Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall

Photo gallery for The Charter House

Lobby
VIP Room | Living area
Hallway
Outdoor pool, pool loungers
Outdoor pool, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is NZ$86
includes taxes & fees
12 May - 13 May

Explore the area

Map
114 Legazpi Street, Legazpi Village, Makati, Manila, 1229
  • Greenbelt Shopping Mall
    ‪1 min walk‬
  • Ayala Center
    ‪1 min walk‬
  • Glorietta Mall
    ‪5 min walk‬
  • Manila (MNL-Ninoy Aquino Intl.)
    ‪8 min drive‬

Room options

View all photos for Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Premier Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Hairdryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Air conditioning
Fridge
LED TV
Hairdryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for VIP Room

VIP Room | Living area

VIP Room

Highlights

Air conditioning
Fridge
LED TV
Separate bedroom
Hairdryer
Bidet
Private bathroom
Free bottled water
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Family Room (Greenbelt Mall View)

Highlights

Air conditioning
Fridge
LED TV
Hairdryer
Bidet
Private bathroom
Free bottled water
Electric kettle
  • City view
  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

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About the area

Makati

The Charter House places you in the centre of Makati, steps from Greenbelt Shopping Mall and within a short 5-minute stroll of Ayala Center. Highlights at this hotel include a restaurant, an outdoor swimming pool and a rooftop terrace. .The coffee shop, The Capiz Coffee Shop, serves local and international cuisine and is open for breakfast, lunch and dinner. A meeting room and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 9:00 AM and 10 AM. There's also the convenience of an airport shuttle. .Places within a short walk of this 3.5-property class Makati Central Business District hotel include Asian Institute of Management and Ayala Museum.

What's nearby

  • Greenbelt Shopping Mall - 1 min walk - 0.0 km
  • Ayala Center - 1 min walk - 0.0 km
  • Ayala Museum - 3 min walk - 0.3 km
  • Glorietta Mall - 5 min walk - 0.4 km
  • Fort Bonifacio - 4 min drive - 2.5 km

Getting around

  • Ayala Station - 13 min walk
  • Manila Pasay Road Station - 17 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 29 min drive

Restaurants

  • ‪Chili's - ‬1 min walk
  • ‪Tsujiri - ‬1 min walk
  • ‪Simply Thai - ‬1 min walk
  • ‪Kenji Tei Ramen House - ‬1 min walk
  • ‪ALFRED at Makati Diamond Residences - ‬1 min walk

About this property

The Charter House

Hotel with a rooftop terrace, steps from Greenbelt Shopping Mall
There's a restaurant on site. Public spaces have free WiFi. A business centre and a meeting room are available. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a rooftop terrace, and laundry facilities are also featured at the business-friendly The Charter House.

This 3.5-star Makati hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 10 levels
  • Terrace on the roof
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • 1 conference room
  • Dining venue
The Charter House offers 108 air-conditioned accommodations with a safe and complimentary bottles of water. 32-inch LED televisions come with cable channels. Bathrooms include a shower, slippers, bidets and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Languages

English, Filipino

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 9:00 AM to 10 AM for a fee: PHP 200 to 500 per person
  • A restaurant

Restaurants on site

  • The Capiz Coffee Shop

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • Lift

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from March 10 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Charter House

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately PHP 200 to 500 per person
  • Airport shuttle fee: PHP 1100 per vehicle (one-way, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Charter House Hotel
Charter House Hotel Makati
Charter House Makati
Charter House Makati, Metro Manila
The Charter House Hotel
The Charter House Makati
The Charter House Hotel Makati

Frequently asked questions

What is the cancellation policy at The Charter House?

The Charter House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Charter House?

As of 9 May 2025, prices found for a 1-night stay for 2 adults at The Charter House on 12 May 2025 start from NZ$86.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Charter House have a pool?

The Charter House has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from March 10 2025 to June 15 2025 (dates subject to change).

Does The Charter House serve breakfast?

Yep, cooked-to-order brekkie is on offer daily from 9:00 AM to 10 AM.

Is there a free airport shuttle available at The Charter House?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Charter House?

Yep, you can grab a meal at The Charter House's onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at The Charter House?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at The Charter House?

No, pets and service animals are not allowed.

The Charter House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 717 reviews
Rating 8 - Good. 282 out of 717 reviews
Rating 6 - Okay. 117 out of 717 reviews
Rating 4 - Poor. 39 out of 717 reviews
Rating 2 - Terrible. 15 out of 717 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

john

Liked: Staff & service, amenities
Good service, our side of hotel was noisy during the day
Stayed 3 nights in Apr 2025

8/10 Good

Analy

Liked: Cleanliness, amenities
Freindly authmosphere
Stayed 5 nights in Apr 2025

10/10 Excellent

Paraluman, Nedlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Will stay again
Stayed 2 nights in Apr 2025

10/10 Excellent

Josefina

Liked: Cleanliness, amenities
Every is good
Stayed 1 night in Apr 2025

10/10 Excellent

Emmet

Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 11 nights in Mar 2025

6/10 Okay

crissy

Travelled with family
Liked: Cleanliness, staff & service
My2nd time to stay here. Definitely coming back.
Stayed 1 night in Apr 2025

10/10 Excellent

Marina, Novato

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honest and friendly and efficient
Stayed 1 night in Mar 2025

6/10 Okay

crissy

Travelled with family
The staff and guards are friendly. Rooms are clean. The hallway smells kinda old. I love that the hotel is right across Greenbelt. Already booked for next week’s stay again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mateo

Stayed 3 nights in Apr 2025

10/10 Excellent

Daisy

Liked: Cleanliness, amenities
Location is great!
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Thornton

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms were ok, could be better. There appeared to be mold in the bathroom shower and around the sink. Attention to cleanliness would help. Outside of that it was fine.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Joy, Mississauga

Travelled with partner
Liked: Amenities
This is my favourite place to stay when I’m in Manila. Location is excellent. Across the street is Greenbelt, walking distance to Landmark, Glorietta and other shopping stores. Lots of great restaurants in the area. Hotel staff and security guards are very nice and friendly. Breakfast is on the second floor and food is delicious and staff are so nice. Great place to stay in Makati. We will definitely be back. Thank you!
Stayed 3 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities
Property is in a very good place and price is good. It just needs renovation and better electrical and newer tv.
Stayed 8 nights in Mar 2025

8/10 Good

Maria, San Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms needed renovations and needed updating of a lot of things to our current way of living
Stayed 1 night in Feb 2025

8/10 Good

Marc Eric

Liked: Amenities
Cleanliness is what I will remember this hotel for - room, toilet, bed sheets, towel. If you arw looking for modern looking hotel, this is not for you. But if cleanliness is your priority and don’t mind a dated look, then consider this.
Stayed 1 night in Mar 2025

8/10 Good

joshua

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay here. The staff was very friendly and I was cool with my rooms. The mall is right across the street and the area seemed nice in general.
Stayed 2 nights in Feb 2025

6/10 Okay

CAROLYN

Stayed 1 night in Feb 2025

10/10 Excellent

Henrilene

Stayed 3 nights in Feb 2025

8/10 Good

Leogardo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location n proximity to shopping area ,
Stayed 8 nights in Jan 2025

10/10 Excellent

Rolando, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in The Charter House, the staff were friendly, the hotel was clean and the family room was spacious. The hotel is close to Greenbelt 5 and to other shopping malls like Landmark, Glorietta and SM. Special thanks to their acting manager Lou for fixing the issue with the airport shuttle service that we rented that didn’t come, she provided us with another transportation on our last day in Philippines.
Stayed 3 nights in Feb 2025

10/10 Excellent

Jan Robinson, Fluitenberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and functional Exvellent location
Stayed 1 night in Feb 2025

10/10 Excellent

BERNARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good restaurant, shower water not hot.
Stayed 4 nights in Feb 2025

4/10 Poor

Philip

Stayed 1 night in Feb 2025