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ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

2.5 star property

Photo gallery for ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

Exterior
Standard Twin Room
Loft, 1 Double Bed
Point of interest
Dining

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
Located in Palm Rock, 6060 R Palma, Makati, NCR, Makati, 1210
  • Place, Power Plant Mall
    ‪5 min walk‬
  • Place, Century City
    ‪9 min walk‬
  • Place, Makati City Hall
    ‪12 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪15 min drive‬

Room options

About the area

Makati

At ZEN Premium near Rockwell Makati (ZEN Safety Assurance), you'll be 8.3 km (5.2 mi) from Newport World Resorts and 8.9 km (5.5 mi) from U.S. Embassy. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find a front desk safe and a lift. Each morning local cuisine breakfast is served between 6:30 AM and 11:00 AM. .Sights within a 15-minute drive of this Makati Downtown hotel include City of Dreams Manila and SM North EDSA.

What's nearby

  • Makati Museum - 3 min walk - 0.3 km
  • Power Plant Mall - 5 min walk - 0.4 km
  • Century City - 9 min walk - 0.8 km
  • Makati City Hall - 12 min walk - 1.0 km
  • Bonifacio High Street - 5 min drive - 2.5 km

Getting around

  • Boni Avenue Station - 3 min drive
  • Manila Paco Station - 7 min drive
  • Manila (MNL-Ninoy Aquino Intl.) - 30 min drive

Restaurants

  • ‪Ooma - ‬7 min walk
  • ‪harlan + holden coffee - ‬7 min walk
  • ‪Mamou too! - ‬9 min walk
  • ‪Kaya - ‬7 min walk
  • ‪A Mano - ‬9 min walk

About this property

ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

There's a restaurant on site. Public spaces have free WiFi. ZEN Premium near Rockwell Makati (ZEN Safety Assurance) also features a front desk safe and a lift.

This Makati hotel is smoke free.

  • 26 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Dining venue
ZEN Premium near Rockwell Makati (ZEN Safety Assurance) offers 26 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access.

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City Garden Hotel Makati
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4.4 out of 5, Excellent, 1,468 reviews
The price is NZ$82
includes taxes & fees
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City Garden Hotel Makati

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: PHP 245 for adults and PHP 245 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Accessibility

  • Lift

More

  • Smoking not allowed

Room amenities

Bathroom

  • Shower

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 2000 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately PHP 245 for adults and from PHP 245 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

ZEN Premium Rockwell Makati Hotel
ZEN Premium Rockwell Hotel
ZEN Premium Rockwell Makati
ZEN Premium Rockwell
ZEN Premium near Rockwell Makati
ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Hotel
ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Makati

Frequently asked questions

Does ZEN Premium near Rockwell Makati (ZEN Safety Assurance) serve breakfast?

Yeah, local cuisine brekkie is available daily between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)?

No, ZEN Premium near Rockwell Makati (ZEN Safety Assurance) does not offer an airport shuttle service.

Is there a bar or restaurant at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)?

Yep, you can grab a meal at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)'s onsite restaurant.

What time are check-in & check-out at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at ZEN Premium near Rockwell Makati (ZEN Safety Assurance)?

No, pets and service animals are not allowed.

ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 68 reviews
Rating 8 - Good. 20 out of 68 reviews
Rating 6 - Okay. 14 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Overall okay but I got weirded out when one of the assistants sent a message thru facebook messenger.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Well, I am not quite sure in who's mind setting up a hotel next to a High School was a grand idea. If you are going to book the suite, expect no to be able to go to sleep in peace between 6am and 7pm M-F. The room is nice but it is all taken away by the noice and bells.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Marvin

Liked: Cleanliness
The check-in process was too long... went on and on about the location, guest rules etc - unlike other hotels where they ask for ID and they give you keys - I was tired and just wanted to relax - I didn't even remember most of what I was told. The room they gave me at first didn't have hot water, broken bath/sink fixtures, low water pressure and a broken TV. After complaining, they moved me to another room which was much better. The guard stationed at the front of the hotel was not of much help - my hands were full of luggage and he would just sit in his chair and not even help open the door. Staff was quick to help when asked for something though.
Stayed 11 nights in Jan 2020
Verified

10/10 Excellent

NIKOLAOS EVA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Value for money very clean the location is OK and the staff very friendly and smiley special the lady JHUANA!
Stayed 2 nights in Feb 2020
Verified

2/10 Terrible

Peter Kjærulff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dårligt hotel

Det værste hotel vinhøst været på
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

HannahG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a big room and very comfortable place to stay. And very accesible to all places.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick stay @ ZEN Premium

Quick trip to Manila/Makati area for work and catching up with friends. The location is excellent - right behind Rockwell, Power Plant Mall etc. Excellent value for money vs other area hotels and is situated in a low key typical Manila neighborhood.
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are fine , we didn’t like is the smell coming from the rest room, that’s why most of the our days we didn’t stay .
Stayed 23 nights in Oct 2019
Verified

8/10 Good

Nicholas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator was out the entire time I was there which is a negative. An older person or someone with a severe disability would have been in a bind. Elevator should’ve been fixed right away, it is a key service item. The fact it was not fixed over a few days quite honestly is unacceptable. Also would have been nice if there is a security box in the room but there was none.
Stayed 2 nights in Nov 2019
Verified

8/10 Good

Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This one I like

Top service, low price. I will be back
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good accomodation for budget travellers

Good location with convenient amenities nearby, i.e. convenience store, self-service laundry and major malls within walking distance. Great value for money. Water dispenser and coffee available. However, some rooms maybe windowless, toilet exhaust fan needs to be fixed so if the room smells immediately inform staff (we stayed a few days only so was not able to inform them till we were leaving.) Staff was very helpful and friendly. Overall a good place especially for business people or travellers on a budget.
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place only draw back ELEVATOR didn't WORK had to take my luggages down the stairs... had to ask for a blanket...gates closes at midnight... place was difficult to find.. Staff were nice!
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

It was okay.

Location is great! The shampoo pump isn't working though.
Stayed 1 night in Jun 2019
Verified

4/10 Poor

TBS

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed sheets and towels were very dirty with stains on them. On the other hand the staff were polite and courteous. Even though recently renovated the property condition/safety is questionable. Overall, if given the choice I wouldn't stay again.
Stayed 14 nights in May 2019
Verified

8/10 Good

Amelia

Liked: Cleanliness

Moderately clean.

The place was clean and the room was spacious. There was a minor lighting issues (broken bulbs), no cable, and poor wifi which was not addressed during our three night stay. Also, the bed was a bit small and stiff (I'm 5'2, 115 lb and my bf is 6'0, 205 lb ) However, the location is great as its walking distance to Power Plant Mall. Would not necessarily stay again but overall had a good stay. Reception was always kind and accommodating.
Stayed 3 nights in May 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
As you get off the elevator it is really smelly, like there’s a dead rat. We told the front desk, was told that the management was notified before, Secondly around 2:30am, fire alarm went off.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
We liked everything except the noise from the water pumps, air compressor for the air conditioner. We had to change rooms at 12:30 am. We were told we would be compensated but never were. The staff is what kept us there. They were the best we encountered from any hotel in any country we have been in. Very personable and caring.
Stayed 2 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
It did not have the amenities a Zen room and specially a premium have : no toothbrush & toothpaste, shampoo, bottled water, coffee, blanket, bath soap as I am not comfortable using an all-purpose liquid soap. Original room assigned to me had a noisy A/C so I asked to be transferred even to a twin room.Staff were still ill-experienced in handling complaints from me and from another irate couple who preferred to shorten their stay and checked out earlier.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, awesome location. Would stay here again.
Stayed 1 night in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pillows smelled horribly. Terrible sound like construction incessantly in the room. Never stay there again.
Stayed 1 night in Feb 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Goos sercive mind from Staff but location a bit far from main street
Stayed 3 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for Rockwell. Hotel staff are excellent.
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean room, friendly staff

Great staff, room is well taken care of, good location
Stayed 4 nights in Jan 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to return

Some rooms better than the others. Some rooms have loud air con noise from neighbors, some rooms facing school could wake you up at 630am But overall excellent price and excellent maintained hotel.
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Price Good Service

Happy Return Customer
Stayed 2 nights in Feb 2019