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Mövenpick Hotel Mansour Eddahbi Marrakech

5.0 star property
Luxury Marrakech hotel connected to the convention centre, steps from Palais des Congrès

Photo gallery for Mövenpick Hotel Mansour Eddahbi Marrakech

Reception
Property entrance
Lounge
Theatre show
Front of property – evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
The current price is NZ$514
includes taxes & fees
8 Feb - 9 Feb

Explore the area

View map
Avenue Mohamed VI, Marrakech, 40000
  • Place, Avenue Mohamed VI
    ‪3 min walk‬
  • Place, Palais des Congrès
    ‪3 min walk‬
  • Place, Menara Gardens
    ‪12 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • Garden view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed, 2 Single Beds and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Terrace and pool view

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Terrace and pool view

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

7.8 out of 10
Good
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 single bed with a view

Superior Room, 2 single bed with a view

Superior Room, 2 single bed with a view

7.2 out of 10
Good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • Garden view
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Hairdryer
Bathrobes
  • Sleeps 6
  • 1 Double Bed and 2 Single Beds

View all photos for Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Penthouse, 2 Bedrooms

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Eco-friendly toiletries
Hairdryer
Bathrobes
  • Sleeps 6
  • 2 Double Beds

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About the area

Marrakech

You'll be connected to the convention centre at Mövenpick Hotel Mansour Eddahbi Marrakech, and within just a 15-minute stroll of Palais des Congrès and Menara Gardens. Highlights at this luxury hotel include 3 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and steam room. The restaurant, Urban Brasserie, serves Mediterranean cuisine and is open for dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the nightclub, gym, Turkish bath/hammam and steam room. Meeting rooms, a conference centre, and a business centre are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free valet parking. .With a stay at this 5-property class Gueliz hotel, you'll be 2.6 km (1.6 mi) from Koutoubia Mosque and 3 km (1.9 mi) from Jemaa el-Fnaa.

What's nearby

  • Avenue Mohamed VI - 3 min walk - 0.3 km
  • Palais des Congrès - 3 min walk - 0.3 km
  • Menara Gardens - 12 min walk - 1.0 km
  • Casino de Marrakech - 13 min walk - 1.1 km
  • Marrakech Plaza - 15 min walk - 1.3 km

Getting around

  • Marrakech Central Station - 13 min walk
  • Marrakech (RAK-Menara) - 9 min drive

Restaurants

  • ‪% Arabica - ‬4 min walk
  • ‪Medley - ‬5 min walk
  • ‪Nativ' Kitchen - ‬8 min walk
  • ‪nozha by mövenpick - ‬1 min walk
  • ‪Brunch Terrasses - ‬6 min walk

About this property

Mövenpick Hotel Mansour Eddahbi Marrakech

Luxury Marrakech hotel connected to the convention centre, steps from Palais des Congrès
Mövenpick Hotel Mansour Eddahbi Marrakech offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a steam room. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A children's pool, a nightclub, and a terrace are also featured at the luxury Mövenpick Hotel Mansour Eddahbi Marrakech. Self parking and valet parking are free.

This 5-star Marrakech hotel is smoke free.

  • 503 guestrooms or units
  • 5 levels
  • 7 buildings
  • 3 dining venues
  • Conference rooms
  • Built in 1989
  • Nightclub
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Mövenpick Hotel Mansour Eddahbi Marrakech offers 503 accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers and hairdryers.

This Marrakech hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 12 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 54°
  • Dada's Dinner
  • Jamra
  • Saray
  • Urban Brasserie

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Health club
  • Nightclub
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Maximum 1 (weight limit: 4 lb per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 52 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.66 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 12 for children
  • Pet fee: EUR 30 per accommodation, per night
  • Early check-in fee: EUR 50 (subject to availability)
  • Late check-out fee: EUR 50 (subject to availability)
  • Rollaway bed fee: EUR 52 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Mansour Eddahbi
Mansour Eddahbi Palais Congres
Mansour Eddahbi Palais Congres Hotel
Mansour Eddahbi Palais Congres Hotel Marrakech
Mansour Eddahbi Palais Congres Marrakech
Hotel Mansour Eddahbi
Mansour Eddahbi - Palais Des Congres Hotel Marrakech
Mövenpick Hotel Mansour Eddahbi
Mövenpick Mansour Eddahbi Marrakech
Mövenpick Mansour Eddahbi
Movenpick Hotel Mansour Eddahbi
Movenpick Mansour Eddahbi
Mansour Eddahbi Palais des Congres
Mövenpick Hotel Mansour Eddahbi Marrakech
Movenpick Hotel Mansour Eddahbi Marrakech
Mövenpick Hotel Mansour Eddahbi Marrakech Hotel

Frequently asked questions

What is the cancellation policy at Mövenpick Hotel Mansour Eddahbi Marrakech?

Mövenpick Hotel Mansour Eddahbi Marrakech offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mövenpick Hotel Mansour Eddahbi Marrakech?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Mövenpick Hotel Mansour Eddahbi Marrakech on 8 Feb 2026 start from NZ$499.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mövenpick Hotel Mansour Eddahbi Marrakech?

Yep, Mövenpick Hotel Mansour Eddahbi Marrakech has a free self car park and free valet parking.

Is there a spa on site at Mövenpick Hotel Mansour Eddahbi Marrakech?

Yep, there is an onsite spa at Mövenpick Hotel Mansour Eddahbi Marrakech. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Mövenpick Hotel Mansour Eddahbi Marrakech have a pool?

Mövenpick Hotel Mansour Eddahbi Marrakech has 3 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mövenpick Hotel Mansour Eddahbi Marrakech?

Mövenpick Hotel Mansour Eddahbi Marrakech features 3 outdoor pools, a full-service spa and a nightclub.

Is Mövenpick Hotel Mansour Eddahbi Marrakech family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Mövenpick Hotel Mansour Eddahbi Marrakech is a hit with families.

Does Mövenpick Hotel Mansour Eddahbi Marrakech serve breakfast?

Yep, buffet breakfast is on offer daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Mövenpick Hotel Mansour Eddahbi Marrakech?

No, Mövenpick Hotel Mansour Eddahbi Marrakech does not offer an airport shuttle service.

Is there a bar or restaurant at Mövenpick Hotel Mansour Eddahbi Marrakech?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mövenpick Hotel Mansour Eddahbi Marrakech?

Check-in begins at 3:00 PM. Check-out time is noon.

Mövenpick Hotel Mansour Eddahbi Marrakech Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 281 out of 1001 reviews
Rating 6 - Okay. 122 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

renukaben, London

Travelled with family
Liked: Property conditions & facilities
The ambiance , main pool area and location is fantastic . Rooms are good and comfortable . Cleanliness is 3 star in room . Great coffee place in the hotel
Stayed 5 nights in Oct 2025

10/10 Excellent

FADI

Stayed 1 night in Oct 2025

10/10 Excellent

Abigail Carmel McHugh de

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely warm welcoming staff, always ready to help. Comfortable, clean rooms with wonderful beds/bedding and superb showers. Delicious food with a very wide choice, including several different restaurants. Fantastic pools, communal areas and gardens. Excellent for families as well as couples.
Stayed 5 nights in Oct 2025

10/10 Excellent

Freny

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent and everything else.
Stayed 5 nights in Aug 2025

10/10 Excellent

Mina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the hotel, thank you all!
Stayed 4 nights in Sep 2025

10/10 Excellent

Samantha Louise

Stayed 7 nights in Sep 2025

10/10 Excellent

Dare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Nice food and very friendly staff. Nice shopping center and restaurants close by. We really enjoyed ourselves
Stayed 6 nights in Jul 2025

4/10 Poor

Azra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Awful service. The television remote is non existent, meaning the TV screen remains on always, even during the night. Wires hidden in the wall so I wasn't able to locate the on/off button.Despite asking many times, and even to management for the remote, they keep telling me how right I am and how they'll fix it immediately. Yet after 5nts it's still not sorted. Ridiculous service, absolutely appalled our sleep has been ruined because they cannot keep to their promises for such a simple issue. Worst management I've seen.
Stayed 5 nights in Aug 2025

8/10 Good

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning was bad overnight
Stayed 2 nights in Aug 2025

6/10 Okay

Elhadji

Stayed 5 nights in Jul 2025

10/10 Excellent

Ejaz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 5 nights in Jul 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Helga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing customer service and aesthetics of hotel 10/10
Stayed 3 nights in Jul 2025

6/10 Okay

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The movenpick was ok. Beautiful communal grounds with subpar rooms. My room was advertised as a room with a garden view and ended up with a room facing the back of the adjoining hotel. (We checked in around 11 hoping for an early check in which unfortunately they were unable to provide… which i realize is a request and not the hotels obligation) After almost 24 hrs traveling we honestly just wanted to shower and relax so we didn’t ask for a room change). The AC could have definitely been cooler and in room fridge never went above lukewarm. The pool was closed daily at sunset which was disappointing considering the summer weather in Marrakesh. Free breakfast, tea and chocolate hour were great. No entertainment or amenities provided. had to call down to room service or stop at the bar for ice which can be a huge inconvenience. They have a free gym but yoga is an add on. Movenpick was in a good location. next to M ave. and Manera mall and just a short taxi ride from the Medina. However with so many hotels in the area to chose from I dont think Movenpick is anything special.
Stayed 6 nights in Jun 2025

10/10 Excellent

ali, SAIDA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in Jun 2025

10/10 Excellent

debo

Stayed 1 night in Jun 2025

10/10 Excellent

Dionne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, good food and a great pool. The staff are amazing and nothing is too much trouble.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aneka

Stayed 3 nights in May 2025

10/10 Excellent

Yasmina

Liked: Cleanliness, property conditions & facilities
I loved the property , it offered everything luxury wise. But can afford a Nesspresso machine in the room instead of Nescafe for the price. Balcony was too tight, impossible to use it.
Stayed 1 night in May 2025

6/10 Okay

Ben

Travelled with family
Nice pool - nice Tapas restaurant - room was OK although the balcony was too small to sit on - many of the staff were very pleasant
Stayed 3 nights in May 2025

6/10 Okay

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities

Overpriced for what it is - would not stay again

The check-in took over an hour and we were dragged from one check-in place to another. As I prepaid the hotel, I was lucky with quick check-out, my colleagues were waiting for ages. The room was ok, even though the patio was probably the smallest I have seen. In the bathroom I had sewage smells and once I flushed the toilet, the flush itself would get stuck and water then going with terrible sounds. Breakfast was great, the only thing that I truly rate as excellent. Other than that, for sure too high price for what it is. I stayed for two nights in Riyad in Medina some days before and it was a fantastic experience and much cheaper.
Stayed 1 night in May 2025

6/10 Okay

Rasheed

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible from
Stayed 2 nights in May 2025

6/10 Okay

Neda

Stayed 4 nights in May 2025

4/10 Poor

Roya

Disliked: Staff & service, property conditions & facilities
We stayed at the Mövenpick for our anniversary, hoping for a memorable experience, but unfortunately, it fell short in several key areas. The positive side first: The kids club was excellent — our child loved it, and the staff there were fantastic. The pool area and general facilities were well-maintained and enjoyable. However, the front desk and reception staff were neither respectful nor helpful. The customer service was poor throughout our stay. Despite mentioning that it was our anniversary, not even a small gesture like a flower or a sweet treat was offered, which was very disappointing for a supposed 5-star hotel. We had also requested and paid for an upgraded room, but we were given a standard room with a view of the parking lot. This felt unfair and poorly handled. As for the gym, it was located in the basement, very humid, and uncomfortable to use — far from the standards you’d expect from a luxury hotel. Overall, while some amenities were nice, the lack of proper service and attention to guests makes this hotel feel more like a 3- or 4-star property at best — definitely not worthy of the 5-star label
Stayed 4 nights in May 2025

10/10 Excellent

Tiffany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favorite. Love this one!!
Stayed 3 nights in Apr 2025