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Palais de l'Ô

5.0 star property
Luxury hotel with full-service spa and free valet parking

Choose dates to view prices

Photo gallery for Palais de l'Ô

Outdoor pool, pool umbrellas, pool loungers
0B | Living area
Breakfast, lunch, dinner served; international cuisine, pool views
Check-in/check-out kiosk
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Reviews
7.8

Good

Popular amenities

  • BarBarBar
  • Pool
  • SpaSpaSpa
  • 24/7 front desk24/7 front desk24/7 front desk
  • Room serviceRoom serviceRoom service
  • Parking includedParking includedParking included

Explore the area

Map
Route de Fes Km 12, Douar Oulad Jallal, commune Oulad Hassoun, Marrakech, 40000
  • Popular LocationMajorelle Gardens15 min drive
  • Popular LocationLe Jardin Secret16 min drive
  • Popular LocationJemaa el-Fnaa17 min drive
  • AirportMarrakech (RAK-Menara)31 min drive

Room options

View all photos for Unik Palace Suite

Unik Palace Suite | Living area

Unik Palace Suite

Highlights

Furnished patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Deep-soaking bath
  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Unik Prestige Suite

Unik Prestige Suite | In-room dining

Unik Prestige Suite

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

View all photos for Unik Palace Room

Premium bedding, minibar, in-room safe, desk

Unik Palace Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
Shower/bath combination
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Unik Prestige Room

Unik Prestige Room | Living area

Unik Prestige Room

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
LCD TV
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Similar properties

Pool
Barcelo Palmeraie
Pool
All-inclusive
Spa
Pet-friendly
4.2 out of 5, Very good, (210)
The price is NZ$423
for 1 night
includes taxes & fees
17 Jun - 18 Jun
Barcelo Palmeraie

About the area

Marrakech

A luxury stay in Marrakech awaits you at Palais de l'Ô. You'll be 13.9 km (8.7 mi) from Majorelle Gardens and 15 km (9.3 mi) from Jemaa el-Fnaa. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include massages, body wraps and reflexology. At the hotel's own lounge bar, you can stop for a drink. Enjoy the sauna, kids' swimming pool and pool loungers. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 20-minute drive of this 5-property class Marrakech hotel include Marrakech Plaza and Palais des Congrès.

What's nearby

  • Bahia Palace - 14 min drive
  • Majorelle Gardens - 15 min drive
  • Le Jardin Secret - 16 min drive
  • Palmeraie Palace Golf - 16 min drive
  • Jemaa el-Fnaa - 17 min drive

Getting around

  • Marrakech Central Station - 27 min drive
  • Marrakech (RAK-Menara) - 32 min drive

Restaurants

  • Station Service Al Baraka - 8 min drive
  • Al Baraka - 7 min drive
  • Tamimt - 11 min drive
  • Resto La Palmeraie - 14 min drive
  • Coffee Smo3lih - 14 min drive

About this property

Palais de l'Ô

Luxury hotel with full-service spa and free valet parking
Palais de l'Ô offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, spa services, and a library are also featured at the luxury Palais de l'Ô. An area shuttle within 12 km and an airport shuttle (available 24 hours) are available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Marrakech hotel.

  • 1 floor
  • 20 guestrooms or units
  • 3 buildings
  • Built in 2000
  • Deli
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
Palais de l'Ô offers 20 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 12 km
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Massage
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • Art Deco architecture
  • Built in 2000
  • Designated smoking areas
  • Floor

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palais de l'Ô

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 300 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 5665003

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palais de l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Hotel Marrakech
Palais de l'Ô Marrakech
Palais l'Ô Hotel Marrakech
Palais l'Ô Hotel
Palais l'Ô Marrakech
Palais l'Ô
Palais de l'Ô Hotel
Palais de l'Ô Marrakech
Palais de l'Ô Hotel Marrakech

Frequently asked questions

What is the cancellation policy at Palais de l'Ô?

Palais de l'Ô offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Palais de l'Ô?

Yep, Palais de l'Ô has a free self car park and free valet parking.

Is there a spa on site at Palais de l'Ô?

Yep, there is an onsite spa at Palais de l'Ô. You'll enjoy heaps of services like body wraps, body scrubs and body treatments.

Does Palais de l'Ô have a pool?

Palais de l'Ô has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What makes Palais de l'Ô a romantic place to stay?

Couples spa treatments and garden-view dining, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Palais de l'Ô.

Is Palais de l'Ô family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Palais de l'Ô is a hit with families.

Are there hot tubs in the rooms at Palais de l'Ô?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Palais de l'Ô?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Palais de l'Ô?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palais de l'Ô?

Check-in begins at 2 PM. Check-out time is 12:30 PM.

Are pets allowed at Palais de l'Ô?

No, pets and service animals are not allowed.

Is there a golf course on site at Palais de l'Ô?

There is a golf course next to Palais de l'Ô.

Palais de l'Ô Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 75 out of 180 reviews" "
Rating 8 - Good. 54 out of 180 reviews" "
Rating 6 - Okay. 22 out of 180 reviews" "
Rating 4 - Poor. 12 out of 180 reviews" "
Rating 2 - Terrible. 17 out of 180 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Seemant

Stayed 1 night in Oct 2023

2/10 Terrible

Max

Stayed 1 night in Apr 2023

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a peaceful oasis. It is beautifully decorated and the staff is very friendly. Wish we could’ve stayed longer!

2/10 Terrible

Andrei

Disliked: Staff & service, room comfort
Stayed 4 nights in Dec 2022

10/10 Excellent

Christy

Liked: Staff & service, amenities, property conditions & facilities
Ambiance was amazing, they definitely deserved 💯
Stayed 2 nights in Oct 2022

2/10 Terrible

Oluwatoberu

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID THIS CATFISH OF A HOTEL AT ALL COSTS!
I am not one to write reviews o hotels good or bad but I had to speak up regarding the treatment we received at this hotel! When we arrive at the hotel, it looked nothing like the pictures. It was very outdated and clean, dirty old stained garden chair covers, and pool bed covers, the room has stunk of human faeces and the toilet and rooms were filled with flies which was disgusting. There was dust everywhere which affected my allergies a lot. When we complained regarding the smell in the rooms, and the flies. The solution was to put candles and incense, which just masked the smell, it was very choking to my nose and made the smell even worse. We did not feel comfortable staying there for the three nights we initially planned. The hotel did nothing to make us stay comfortable or alleviate the situation or move rooms. We went to speak to the staff to get a refund and leave the hotel, but the manager on the phone was a GREEDY THEIF! Even though we had the right to cancellation, and a full refund and hotel.com backed us on this, the manager still didn’t want to give us our money back and after much convincing we only paid for one night I left hotel as they were not budging. They had also wanted to upgrade us to a suites which was convenient as they I thought they did not have any rooms left in the hotel. But even the suite was still not up to standard and horrible, and we just didn’t want to stay there. Even in the reception, the curtain was ripped it was just a shambles.
Stayed 4 nights in Sep 2022

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax relax relax
Fantastic place , at times felt as though I had the place to myself. Very quiet and relaxing. It’s quite far from the centre, and I’m glad I only had 3 nights as I was solo traveler. Staff are excellent.
Pool
Inside
Pool
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The property is in a very quiet location and with only 20 rooms it felt like we had the place to our selves all the time. If you are after a relaxing break and are prepared to get a taxi into the city (which is very cheap) then this is the place for you. Only issue we had is it is getting a bit tired and could do with a referb here and there, but we felt the relaxed atmosphere and friendly staff more than outweighed this. We will be going back.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Shocking experience. Definitely not a 5 star hotel. More like a 2-3 star. We stayed 3 hours and booked another hotel. When we asked for a refund they refused and instead offered complimentary stay at one of their other properties which is not very helpful as we will not be returning to Morocco. I would not recommend anyone to stay there.
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing the pictures do not lie I will definitely love to come back again
Stayed 4 nights in Jun 2019