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Riad Elsagaya

Property class: 3

Photo gallery for Riad Elsagaya

Double Room (Sindibad) | Terrace/patio
Pillow-top beds, in-room safe
Lobby
Double Room (Kahina) | Room service – dining
Courtyard

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View map
150 Arset Ihiri Rue El Gza Bab Doukkala, Médina, Marrakech, 40008
  • Place, Dar el Bacha Palace
    ‪7 min walk‬
  • Place, Majorelle Garden
    ‪13 min walk‬
  • Place, Jemaa el-Fnaa
    ‪16 min walk‬
  • Airport, Marrakech (RAK-Menara)
    ‪12 min drive‬

Room options

View all photos for Double Room (Sultana)

Double Room (Sultana)

Double Room (Sultana)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Califs)

Double Room (Califs)

Double Room (Califs)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Saliha)

Double Room (Saliha)

Double Room (Saliha)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Aladin)

Double Room (Aladin)

Double Room (Aladin)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Sindibad)

Double Room (Sindibad)

Double Room (Sindibad)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Kahina)

Double Room (Kahina)

Double Room (Kahina)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Touaregs)

Double Room (Touaregs)

Double Room (Touaregs)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba)

Standard Room, 1 Double Bed (Marhaba)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Douiria)

Suite (Douiria)

Suite (Douiria)

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

About the area

Marrakech

At Riad Elsagaya you'll be within just a 15-minute stroll of popular places like Majorelle Garden and Marrakech Plaza. Highlights at this riad include a restaurant, an indoor swimming pool and free continental breakfast. .Enjoy the steam room and kids' swimming pool. Added amenities include laundry facilities, concierge services and a 24-hour front desk. Each morning free breakfast is served. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 3-property class Medina riad, attractions include Jemaa el-Fnaa and Avenue Mohamed VI.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Dar el Bacha Palace - 7 min walk - 0.6 km
  • Place Bab Doukkala - 7 min walk - 0.6 km
  • Majorelle Garden - 13 min walk - 1.1 km
  • Marrakech Plaza - 15 min walk - 1.3 km
  • Jemaa el-Fnaa - 16 min walk - 1.4 km

Getting around

  • Marrakech Central Station - 10 min drive
  • Marrakech (RAK-Menara) - 14 min drive

Restaurants

  • ‪Dar Moha Restaurant - ‬11 min walk
  • ‪Le Terrasse Du Jardin - ‬1 min walk
  • ‪Dar Yacout - ‬4 min walk
  • ‪La Ferme Medina - ‬7 min walk
  • ‪Café Riad Laârouss - ‬6 min walk

About this property

Riad Elsagaya

Riad Elsagaya offers its guests a kids' pool, an indoor pool, and a steam room. There's a restaurant on site. Free breakfast is available daily.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Riad Elsagaya. An airport shuttle (available 24 hours) is available for a fee.

  • 1 building
  • 9 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Childcare (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Dining venue
Riad Elsagaya offers 9 accommodations with a safe. Beds feature pillowtop mattresses. Rooms have partially open bathrooms. Bathrooms include a shower. Housekeeping is offered on a daily basis and hairdryers can be requested.

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  • Free Wi-Fi
4.2 out of 5, Very good, 25 reviews
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includes taxes & fees
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Property amenities

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 8:30 AM to 11:00 AM
  • A restaurant

Things to do

  • 24-hour pool access
  • Children's pool
  • Indoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • 1 building
  • 2 floors

Room amenities

Bedroom

  • Pillowtop mattress

Bathroom

  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight

Check-out

Check-out before 1:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 25.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Elsagaya
Elsagaya Marrakech
Riad Elsagaya
Riad Elsagaya Marrakech
Riad El Sagaya Marrakech
Riad El Sagaya Hotel Marrakech
Riad Elsagaya Riad
Riad Elsagaya Marrakech
Riad Elsagaya Riad Marrakech

Frequently asked questions

What is the cancellation policy at Riad Elsagaya?

Riad Elsagaya offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Riad Elsagaya have a pool?

Riad Elsagaya has an indoor pool and a kids' pool. The pool is open 24 hours.

What makes Riad Elsagaya a romantic place to stay?

24-hour room service, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Riad Elsagaya.

Does Riad Elsagaya serve breakfast?

Yeah, free continental brekkie is served daily between 8:30 AM and 11:00 AM.

Is there a free airport shuttle available at Riad Elsagaya?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Riad Elsagaya?

Yep, you can grab a meal at Riad Elsagaya's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Riad Elsagaya?

Check-in begins at noon. Check-out time is 1:30 PM.

Are pets allowed at Riad Elsagaya?

No, pets are not allowed.

Riad Elsagaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 43 reviews
Rating 8 - Good. 19 out of 43 reviews
Rating 6 - Okay. 12 out of 43 reviews
Rating 4 - Poor. 3 out of 43 reviews
Rating 2 - Terrible. 2 out of 43 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy Riad tucked into the busy streets.

Everything about this Riad was very nice. The staff were by far the best part, as they were very nice and helpful. The rooms were well-kept, although the pictures posted on the booking sites are not quite accurate. Some lead you to believe there is more space in the rooms than there really is. I understand space is at a premium at these Riads, and that this size is the standard, but the pictures depict rooms as being larger than they really are. Just be prepared! Overall though, the stay was very nice.
Stayed 5 nights in May 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice quiet hotel

Quite and nice. Breakfast included but same everyday.

8/10 Good

Alison, Virginia

Liked: Cleanliness, room comfort
Disliked: Staff & service

Beautiful riad, poor customer service

Our first 2 nights were in Touaregs, a large, clean room, well worth the price, but a bit noisy. We left for a 3-day tour & then returned for a final night at the riad. Sindibad is a small 2nd-floor room that smelled of mold, but it was quieter. We changed our original reservation through hotels.com, but when we arrived we accidentally paid for an extra night. When we realized our mistake, we asked Barak for a refund. He said he "didn't get any email from hotels.com"; we provided the confirmation emails to show we had made the change in advance. Barak simply shrugged & never offered up a solution. Eventually I asked if we could have a dinner at the riad to compensate the overpayment. Thankfully Barak agreed. The evening prior to our tour, we asked Youssef if we should do anything to ensure we could have breakfast before we left at 8am. He said to just come downstairs whenever we were ready. At 7a no one was to be seen; at 730 we decided to go into the kitchen ourselves & found some bread & butter. The noise seemed to have woken Barack up. He didn't offer anything. We asked for some jam & juice, which was provided the prior morning. He replied with "breakfast service does not start until 8." We told him we had informed Youssef of the situation; he gave us the requested items. More customer service blunders ensued; we never asked for anything out of the ordinary. Barak's poor service was to the point where we'd recommend staying elsewhere to avoid the frustration.

8/10 Good

Wolfie, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice area....

nice area as long as you have gps on your phone to get back without exiting the area

8/10 Good

Marco, Vancouver, BC

Liked: Staff & service, room comfort

Great staff and service

It is amazing the fact that just behind the entrance door of the Riad the environment changes. The owner/manager was very helpful and friendly and took all the necessary time to inform us and guide us about the destination. I firmly recommend this property

10/10 Excellent

Fred, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely quiet oasis

A lovely quiet riad, quite a way out from the centre but that gives you a great walk through the souks to get there. Although the rooms are small, the rooftop terrace more than makes up for it, with lots of space to sit and relax.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great building service but not well located

Lovely building, confortable and clean rooms, very good service. However the surroundings are quite tricky.

4/10 Poor

Marc, London

Disliked: Staff & service, property conditions & facilities, room comfort

Character Yes, a hotel...no!

I am by no way a fierce critic, and I would not normally bother to write a review but there were a few niggling things regarding this property that I feel I should make people aware. I visited in December and at night it gets cold, the rooms open directly to the open air courtyard there is no heating in the rooms and they charge you extra to rent a tiny electrical heater that I literally had to position next to my feet (fire risk) to keep to some level of warmth. The windows and doors to my room were hardly secure, more like wooden air vents and my lock was practically falling off. I had a lovely huge jacuzzi bath - It did not work and the hot water would only last to fill it about 3 inches! wifi did not work in the room, you have to go out to the courtyard to recieve reception and it is then very intermittent. You have to knock the door to come in from teh street there is no key to get in, sometimes you are waiting a very long time. I was advised it would be 6% extra to pay by credit/debit card, and this was a bank fee, not theirs. I accept this is as fine, but it should be made clear on the hotels.com website, the guy on reception did not seem to get this, when I suggested this! I did bring these issues up with them, no effort was made to remedy it, and no alternative room was offered with a better lock, It was only 2 nights so i thought I would just put up with it!

8/10 Good

Andy, Glasgow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad El Sagaya in Marrakech Medina

To find the hotel it's best to get a taxi and have a written note of the address as many taxi drivers were unaware of the location. Once there, it's a genuine oasis of calm in a pretty hectic and bustling neighbourhood of the Medina. It's only a short walk to the souks and Djeema El Fna, as well as Gueliz and the Majorelle Gardens. The staff were friendly and polite and although the group I was with spoke almost exclusively English, they were attentive and couldn't have done more to help. The owner does speak great English but with limited French and a little patience on both sides, you can easily understand/be understood by all staff. The rooms were really clean and comfortable and the Riad is a prime example of it's type. The roof terrace is a great place to catch some sun or relax with a quiet drink (bring your own) in the evening. It's worth remembering that this isn't a 5* hotel so the pool is pretty small and there are no TV's in the room but if you want to stay someplace authentic and in the heart of the Medina then I really couldn't recommend the hotel more highly.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

bad stay

First of all i've like to note that the fee noted at hotels.com isn't the fee you'll end up paying because the hotel will charge you with some extra taxes (somewhat 25 % of the price on hotels.com). Off course it's our problem as the buyer of such a stay to note the text with little letters, but i've never experienced such extra taxes before and found it disgracefull. The staff was nice enough, but not really good at english which would have helped a lot. When asked about what to see outside Marrakesh, which in itself is an absolutely horrible city which we're never going back to, we were just refered to some board with a small variety of tours which we found somewhat expensive and inadeccuate. We ask the hotel staff where they normale are going when then go for a picknick and with what kind of transport and so on, but again there just refered to the board. well, in the end we took a 2 day trip to the city Essaouri, which is a much nicer city, because we couldn't stand marrakesh any longer, but when we came back to this riad, someone had taken a s**t in our toilet and the s**t was actually still in the toilet and absolutely unflushably because of it's huge size! we ovbiously complained and got to change room for that last night. our room was the smallest of their rooms and it had no window, and even though we were the only guests in the riad we were not allowed to change room, only if we'd pay more. The aircondition in our room was airconditioning, it was just one of those propel-things, and it was half broken so it made a lot of noise which made it dificult to sleep. the breakfast was pretty standard, some morrocan pancakes, a bit a bread and some tea and juice - i guess it was fine. the riad in itself is nice, especially the court-yard with the small pool. But a minus is that the owner's son lives in the room just next to the pool and some off the days he had the telly going extremely loud while he himself was out taking a dip in the pool or resting in the courtyard - just a small annoyance, but it all adds up. Overall my view of the riad could be twisted a bit towards all the negatives because of the fact that my girlfriend and I absolutely hated marrakesh as a city. If you expect to find a cheaper and closer destination, as a european, than india - then don't. You'll end up questioning yourself why you like india, and that bracked of countries, but still dislike this one. even despite our resentment of the city I think that all the facts I've been able to add up about the riad makes it for a pretty bad review and I'll advice anyone who wants to go there to be aware of the extra charges they'll put on you.

6/10 Okay

Sam, London

Liked: Cleanliness, room comfort

Good, not great

Our first experience with the riad saw us waiting outside the airport for an hour, waiting for our pre-arranged pick-up. We were later told the man who had come to pick us up 'couldn't find us'.. so we were left to battle it out with the taxi drivers hovering around the arrivals area. However, once we got there, the riad itself was very nice inside - we had the smallest room on the second floor, but it was comfortable and clean. The bathroom had some major issues, including the floor flooding every time we showered, and the curtain separating the bedroom from the bathroom took some getting used to. The roof area was fantastic - a really good place to chill out away from the madness outside. Also loved the resident dog, tortoise and noisy finches. The riad ?receptionist was pleasant but didn't speak a lot of English. There were a few occasions where we weren't sure if he had simply miscommunicated himself, or had been relaxed with the truth, i.e. our excursion costing 100 dh more than agreed the night before, the drive taking three hours instead of one hour.... The only other staff we met was the cleaner, who was also friendly but spoke minimal English. Breakfast was good, although repetitive. The riad, being open, meant that you could always hear the noises of other guests, but this wasn't a big deal. Overall, it was good for the price, but not great.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Riad in the old part of the town. Would stay there again.
Stayed 5 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

8/10 Good

christine, romilly

Liked: Cleanliness, staff & service, room comfort

Tout était parfait sauf...

Personnel super accueillant on se sent en sécurité avec le veilleur de nuit Le riad est magnifique tout rappel le Maroc Mais la grosse déception sur les transats avec des matelas troués et sale dommage il suffirait de les changer et tous serait parfait
Stayed 1 night in Nov 2017

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

hotel assez médiocre et assez peu accueillant

Dès mon arrivée on a essayé de m'arnaquer sur le prix. Quelques jours avant mon arrivée, on ma' supprimé la dernière nuit. J'ai dû trouver moi-même un autre hébergement!!! le 3ème jour sur4 on m'a fait changer de chambre sans me demander mon avis car des clients de l'année dernière arrivaient et voulaient cette chambre!!! Petit déjeûner rigoureusement le même chaque jour (diabétiques: à fuir!!!!) Propreté des lieux très douteuse.
Stayed 4 nights in Oct 2017

8/10 Good

antoine, le havre

Liked: Cleanliness, room comfort

Joli riad à 20 min à pied de la medina

Super petit déj avec une dame très souriante et douce. Le riad est très charmant et calme pour le prix et la terasse sur le toit super. Au niveau du staff je dirais juste bon mais pas de conseils sur ce qu'il faut visiter ou de bonnes adresses où aller manger.
Stayed 3 nights in Sep 2017

2/10 Terrible

ben bihi , france

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je ne recommande as

Je ne recommande je signale ce site digne de voleur merci
Stayed 5 nights in Jul 2017

6/10 Okay

MARIA

Disliked: Cleanliness, property conditions & facilities, room comfort

god beliggenhed, men godt slidt

et dejligt ophold, men alt er slidt, og morgenmaden er meget spartansk

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities

Centralt hotel.

Hotellet var utroligt koldt i januar. Personalet er meget venlige, virkelig god morgenmad og god beliggenhed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un Riad clásico, si buscas algo típico, es el lugar adecuado. El personal es muy amable.

10/10 Excellent

Romain, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super séjour

Séjour en couplé très bien accueilli service au top

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Matteo, Milano

Buona soluzione, ma non la migliore

Appena dentro alla medina, zona comodissima per la fermata dei pullman e i giardini Majorelle. Le condizioni sono però appena sotto la media dei Riad marocchini. Il wi-fi era debole e la doccia poco pratica.

6/10 Okay

Chris, Gothenburg

Liked: Cleanliness, staff & service, property conditions & facilities

Ok riad on one of the main streets in the medina.

Average riad - nothing too special. Good location close to one of the gates and situated on a main street. Pretty easy to find.