Matheson accommodation from NZ$135

This property is under construction. My room and the people in my party have no complaints about the room. The front entrance has a step too high from the sidewalk. There is no handrail and as a result I fell to the sidewalk from the bottom step. I am 73 years old and twisted my knee. I believe the front desk clerk reported it to the manager after I reported it to her. The side parking lot is a concrete pad with no markers to indicate the edge of the concrete.

This place is filthy dirty. I had no where else I could go and it is too cold to sleep in our vehicle so I bought some cleaning supplies and cleaned tbe room surfaces for our stay. I did leave two days early when I was able to secure other accommodations elsewhere. The electrical is sketchy with flickering lamps, broken lamp also, baseboard heaters that are either on high of off..whenever they decide to work or not. The microwave only worked if it was smacked on the side so we only tried twice…too frustrating. The tub was very slippery. On the last day we noticed several ants in the room crawling around the side of the little room fridge. The window sills were filthy. The front windows were broken and boarded up with plexiglass that was adhered with strips of packing tape. The bathroom window had one pane missing and the remaining pane was cracked. Two days in I noticed we had no smoke detector which they did come in to install when it was reported. This place would probably be shut down if a surprise inspection was conducted.

Very good staff. They opened the big Tv room for playoff games.