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Dormy Inn Matsumoto Natural Hot Spring

3.0 star property
Hotel with a sauna, near Matsumoto Castle

Photo gallery for Dormy Inn Matsumoto Natural Hot Spring

Hot springs
Property amenity
Reception
Public bath
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$160
15 Sept - 16 Sept

Explore the area

View map
2-2-1 Fukashi, Matsumoto, Nagano, 390-0815
  • Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Matsumoto City Museum of Art
    ‪10 min walk‬
  • Matsumoto Castle
    ‪12 min walk‬

Room options

View all photos for Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

Double Room, Non Smoking (No specific view, 15sqm)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Twin Room, Non Smoking

8.4 out of 10
Very good
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Queen Room Non-Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Queen Room Non-Smoking

9.0 out of 10
Wonderful
(37 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Toilet with electronic bidet
  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

About the area

Matsumoto

Dormy Inn Matsumoto Natural Hot Spring places you in the centre of Matsumoto, within a short 5-minute stroll of Matsumoto Timepiece Museum and Zenkyuin Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .The buffet restaurant, HATAGO, serves local cuisine. Additionally, you'll find a sauna, coffee/tea in a common area and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9:00 AM. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Matsumoto City Museum of Art - 10 min walk - 0.9 km
  • Matsumoto Castle - 12 min walk - 1.1 km
  • Asama Hot Spring - 4 min drive - 4.4 km
  • Alps Park Matsumoto - 5 min drive - 4.4 km

Getting around

  • Matsumoto Station - 9 min walk
  • Shin Shimashima Station - 22 min drive

Restaurants

  • 信州ゴールデン酒場 新館
  • ‪中華そば マルキ商店 - ‬1 min walk
  • ‪珈琲美学 アベ - ‬3 min walk
  • ‪オー・クリヨー・ド・ヴァン (AU CRIEUR DE VIN) - ‬1 min walk
  • ‪クレープ工房 - ‬1 min walk

About this property

Dormy Inn Matsumoto Natural Hot Spring

Hotel with a sauna, near Matsumoto Castle
There's a restaurant on site. Dormy Inn Matsumoto Natural Hot Spring offers its guests hot springs and a sauna. Dormy Inn Matsumoto Natural Hot Spring also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Matsumoto hotel is smoke free.

  • 114 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
  • Microwave in a common area
  • Dining venue
Dormy Inn Matsumoto Natural Hot Spring offers 114 air-conditioned accommodations with complimentary slippers and a hairdryer. 32-inch flat-screen televisions come with digital channels. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries.

This Matsumoto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include an outdoor public bath and an indoor mineral hot spring (onsen). These services feature separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight. There are indoor hot springs on site. The temperature in the hot springs is set to 104°F.

Languages

English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Parking on site (JPY 1,100 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: JPY 2,000 for adults and JPY 1,000 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • HATAGO

Things to do

  • Indoor hot spring
  • Sauna
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Hot springs water temperature - 40 ºC
  • Indoor hot spring
  • Public bath open from 3:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (89 centimetre high)
  • Lift (75 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1000 for children
  • Self-parking fee: JPY 1100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos will be required to follow specific instructions when using the on-site public bathing facilities; more details are available at check-in.

Property is also known as

Dormy Inn Matsumoto Natural Hot Spring Hotel
Dormy Matsumoto
Matsumoto Dormy Inn
Dormy Hotel Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Matsumoto
Dormy Inn Matsumoto Natural Hot Spring Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Dormy Inn Matsumoto Natural Hot Spring?

Dormy Inn Matsumoto Natural Hot Spring offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dormy Inn Matsumoto Natural Hot Spring?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at Dormy Inn Matsumoto Natural Hot Spring on 15 Sept 2025 start from NZ$156.54, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dormy Inn Matsumoto Natural Hot Spring?

Yep, Dormy Inn Matsumoto Natural Hot Spring has a self car park for JPY 1100 per night. Onsite parking is limited.

Does Dormy Inn Matsumoto Natural Hot Spring serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Dormy Inn Matsumoto Natural Hot Spring?

No, Dormy Inn Matsumoto Natural Hot Spring does not offer an airport shuttle service.

Is there a bar or restaurant at Dormy Inn Matsumoto Natural Hot Spring?

Yep, you can grab a meal at Dormy Inn Matsumoto Natural Hot Spring's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Dormy Inn Matsumoto Natural Hot Spring?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Dormy Inn Matsumoto Natural Hot Spring?

No, only service animals are allowed.

Dormy Inn Matsumoto Natural Hot Spring Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 504 out of 899 reviews
Rating 8 - Good. 338 out of 899 reviews
Rating 6 - Okay. 41 out of 899 reviews
Rating 4 - Poor. 11 out of 899 reviews
Rating 2 - Terrible. 5 out of 899 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Japanese business hotels offer small, clean, affordable rooms. These are great for internationals who want to meet Japanese people. My sibling Americans sometimes complain about small rooms. Large rooms are available at luxury hotels, but you cannot find better service than the service you receive at business hotels. Dormy provides great quality at affordable rates.
Stayed 1 night in Apr 2025

10/10 Excellent

Elspeth

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Dormy Inns are great. Good onsens, great breakfast, lovely staff. Nothing not to like.
Stayed 2 nights in May 2025

8/10 Good

Maria

Liked: Property conditions & facilities
Very clean hotel. Very close to the train station and convenient for shopping and dining in town. Great onsen and nice treats afterwards. The pillows are a bit flat for some western tourists. Myself included.
Stayed 3 nights in Apr 2025

10/10 Excellent

Merryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like the Dormy Inn Chain. Consistent, convenient and always have little surprises (yakult, ramen supper, ice cream) to make the stay pleasant amd memorable!
Stayed 1 night in Apr 2025

8/10 Good

M

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the onsen. Staff great. Lots of snacks available. Found the bed and pillows very firm so did not sleep well.
Stayed 2 nights in Apr 2025

10/10 Excellent

Petar, Adelaide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel
Stayed 4 nights in Apr 2025

8/10 Good

Joseph

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
This hotel is an easy walk up the street from the train station and there are numerous dining options in the area. Good home base for exploring Matsumoto. The hotel itself is nice, but the rooms are rather small, if you are used to "Western" accommodations. The baths are very nice, segregated and get a lot of use. The free laundry (wash was free, dryer was not) was a nice feature for travelers. They also offer a free bow of ramen at night!
Stayed 1 night in Apr 2025

10/10 Excellent

Kiyoko

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to Matsumoto castle.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

LISA S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Onsen !

The hotel was an easy walk from the train station & had welcoming staff to assist with your check-in. Room was comfortable with nice bedding. My only compliant would be the hard pillows. The Onsen was the highlight of the property. Beautiful surroundings, clean & had both indoor & outdoor spaces. Highly recommend !
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The onsen at Dormy Inn was very nice. Staff was friendly and helpful. Nice little touches like welcome drink, evening snack etc. Not many restaurants nearby. Short walk to Matsumoto Castle.
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the station. Free washing machines and snacks by the onsen, which was also excellent. Helpful staff. Breakfast area a bit smallbut breakfast itself was good. Lots of choice
Stayed 3 nights in Oct 2024

10/10 Excellent

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sons and I liked the onsen experience, the small services at the onsen and the nightly ramen.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very nice staff
Stayed 1 night in Oct 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Koji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jun

Stayed 1 night in Jul 2024

10/10 Excellent

Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Service is considerable.
Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities
The queen rooms were more spacious. One could easily lay out 2 mid size bags.
Stayed 1 night in Apr 2024

10/10 Excellent

Tsai Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Cozy, clean and convenient. Love the onsen, free ice cream, free laundry and free soba.
Stayed 1 night in Apr 2024

10/10 Excellent

Hock Heng

Stayed 4 nights in Mar 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is am older property but fine for a couple night stay. Convenient location and staff are wonderful.
Stayed 2 nights in Apr 2024