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Hotel Matsumoto Hills

3.0 star property

Photo gallery for Hotel Matsumoto Hills

Spa
A hotel reception desk with a computer monitor, a telephone, a lamp, and a small basket of flowers.
Spa
Property entrance
Children’s area

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View map
2-3-16 Fukashi, Matsumoto, Nagano, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪9 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪14 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room, Smoking

A neatly made bed with a patterned bedspread, two pillows, and folded towels on the side.

Standard Double Room, Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Double Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Smoking

A hotel room with a wooden desk, a computer, a chair, a trash bin, and a small refrigerator.

Standard Single Room, Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Single Room, Non Smoking

A hotel room with a bed, a desk, a computer, and a trash can.

Standard Single Room, Non Smoking

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Smoking

A hotel room with two beds, each with floral-patterned bedding, a small bedside table with a phone, and a window with curtains.

Standard Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a small table, and a telephone.

Standard Twin Room, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About the area

Matsumoto

At Hotel Matsumoto Hills you'll be within just a 10-minute stroll of Zenkyuin Temple and Fukashi Shrine. Highlights at this hotel include a restaurant and free buffet breakfast. .This hotel offers free WiFi in public areas, luggage storage and a lift. Additionally, you'll find free use of bicycles, laundry facilities and a microwave in a common area. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Timepiece Museum - 6 min walk - 0.6 km
  • Matsumoto Performing Arts Center - 9 min walk - 0.8 km
  • Matsumoto Scale Museum - 9 min walk - 0.8 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km
  • Matsumoto Castle - 14 min walk - 1.2 km

Getting around

  • Matsumoto Station - 12 min walk
  • Okaya Station - 24 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 26 min drive

Restaurants

  • ‪PIZZA & PASTA BEANS - ‬2 min walk
  • ‪エグゼクティブラウンジ - ‬3 min walk
  • ‪マサムラ洋菓子店 本店 - ‬2 min walk
  • ‪あぜ道 - ‬3 min walk
  • ‪メーヤウ(Maeyao) - ‬2 min walk

About this property

Hotel Matsumoto Hills

There's a restaurant on site. Free breakfast is served. Public spaces have free WiFi. Hotel Matsumoto Hills also features a vending machine, laundry facilities, and a lift. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

  • 36 guestrooms or units
  • Buffet breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Dining venue
Hotel Matsumoto Hills offers 36 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets, toilets with an electronic bidet and complimentary toiletries. This Matsumoto hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 850 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 AM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 850 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Alcohol isn't allowed at Hotel Matsumoto Hills.

Property is also known as

Matsumoto Hills
Hotel Matsumoto Hills Hotel
Hotel Matsumoto Hills Matsumoto
Hotel Matsumoto Hills Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Hotel Matsumoto Hills?

Hotel Matsumoto Hills offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Matsumoto Hills?

Yep, Hotel Matsumoto Hills has a self car park for JPY 850 per day. A self car park is also available, for a fee.

Are there hot tubs in the rooms at Hotel Matsumoto Hills?

No, but there are deep-soaking baths in the guestrooms.

Does Hotel Matsumoto Hills serve breakfast?

Yeah, free buffet breakfast is offered at Hotel Matsumoto Hills.

Is there a free airport shuttle available at Hotel Matsumoto Hills?

No, Hotel Matsumoto Hills does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Matsumoto Hills?

Yep, you can grab a meal at Hotel Matsumoto Hills's onsite restaurant.

What time are check-in & check-out at Hotel Matsumoto Hills?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at Hotel Matsumoto Hills?

No, pets are not allowed.

Hotel Matsumoto Hills Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 111 reviews
Rating 8 - Good. 42 out of 111 reviews
Rating 6 - Okay. 33 out of 111 reviews
Rating 4 - Poor. 6 out of 111 reviews
Rating 2 - Terrible. 2 out of 111 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate that yhey still cleaned the room even of we had a short stay. quiet enviroment. delicious breakfast.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

MASATO

Disliked: Cleanliness, staff & service, property conditions & facilities
最悪な旅館より酷い。
Stayed 1 night in May 2025
Verified

8/10 Good

Shigeharu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
コスパが良かった
Stayed 1 night in Jan 2025
Verified

8/10 Good

カズミ

Liked: Staff & service
お値段にしては、朝食付きでお風呂もヒノキ湯があり、ゆったりとできました。
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
値段相応です。安いホテルにしては、よかったです。
Stayed 1 night in Aug 2024
Verified

8/10 Good

Koichi

Liked: Staff & service, room comfort

満足

当日に急遽予約して宿泊 施設は古いが手入れはされている 期待していなかった朝食がおいしかった
Stayed 1 night in May 2024
Verified

6/10 Okay

アキヒコ

Disliked: Cleanliness
朝ご飯のサービスは良かったのですが　檜風呂に入ったら身体中が痒くなったのが残念でした。
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

tomohiro

Liked: Cleanliness, staff & service, amenities
細かいところまで気配りしていただけた、ホテルの方の対応が素晴らしかったです。
Stayed 1 night in Sep 2022
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
受付の対応はやや不親切でした。
Stayed 4 nights in Sep 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

お安く泊まれる

古さを少し感じますが、全く問題ありません。 提携パーキングも歩いてすぐでした。
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

とても良かったです。

滞在2日目にフロントへ清掃不要のご連絡はせずにドアノブに起こさないでくださいの札だけかけて部屋にいたのですが、タオルや寝巻きなどの替えをノブに掛けておいてくださったので大変ありがたかったです。 それから直接お伝えできたらよかったかもしれませんが、トイレの床から水漏れしていたのでそこだけが不満でした。部屋は5階です。 朝食も種類が豊富とまではいきませんが、ひとつひとつが美味しかったので良かったです。 お世話になりました。また利用させていただきます。
Stayed 3 nights in Dec 2020
Verified

10/10 Excellent

むらちゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
繁華街から徒歩圏内だが周りは静かで良い
Stayed 1 night in Nov 2020
Verified

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

For the price it was excellent! Breakfast was included and there was a nice bath to relax in every night, with very helpful and kind staff members! I had no issues during my stay at all.
Stayed 5 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員態度很好，因隔日退房時間較早，櫃檯沒有服務人員，但設置了一個小盒子可將鑰匙直接放進去，省去很多時間。
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

接客が最悪でした

眼鏡をかけた男性の方の接客が最悪でした。 ホテルズドットコムからの予約後、自分が早めにチェックインしたため、予約データがまだホテルに反映されていなかったみたいで、それに腹が立ったのかわかりませんが、高圧的な態度で接客をされ、不快そのものでした。 フロントマンの方は、ホテルの顔なので、ホテル自体の品質を大きく下げていると思います。 安さ重視でこちらのホテルを選びましたが、後悔しました。
Stayed 1 night in Jan 2020
Verified

8/10 Good

Wonho

Liked: Cleanliness, property conditions & facilities, room comfort

Near centre and good breakfast.

역에서 멀지 않고 , 근교 상점 및 성에서 걸어다닐 수 있는 호텔. 아침식사 훌륭함 10min walking distance from station and within 20min , you can walk anywhere in center. Breakfast is unexpectedly good! I will stay again !
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
宿泊した日も悪く突風があり、施設が古く窓ガラスがバタンバタンと睡眠不足で帰ってきた。朝食が付いてこの値段なら我慢？
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Verified traveller

Liked: Amenities
Disliked: Cleanliness
朝食付きの値段で安かったです シャワーの温度調整や水圧が弱かったのが残念でした
Stayed 1 night in Nov 2019
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Noting I liked, no one there that speaks English and all posting and instructions in Japanese if I knew I wouldn’t have book with this hotel.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities
無料朝食が予想以上に良かったです
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Verified traveller

特にありませんでした。
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適

ベッドが広く快適
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

良心的

古くせまかったので、、やや快適度がさがりました。 しかし、この時期にあいてて、助かりました。有り難うございます。
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

kouichi

Liked: Staff & service

ネット情報に偽り有ります！

若いフロントマンの対応がやる気なく高圧的!　ネット情報では駐車無料の表示なのにホテルでは有料と言われ料金徴収されました!　ホテルは責任を認めず、宿泊客が直接ネット会社に請求してくれと言われました。
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

まずまず

まずまずのホテルっという感じです。他のホテルが空いていなければ、また宿泊させてもらいます。
Stayed 2 nights in Aug 2019

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