See all properties
Save

Hotel Shirakabako Sakaeen

Property class: 3.5

Photo gallery for Hotel Shirakabako Sakaeen

A lake with a small island, a mountain in the background, and a few buildings on the shore.
A table with a lamp and decorative items, a window with a view of a lake and outdoor seating with umbrellas.
A building with a balcony and a sign that reads "JONES".
A table with a checkered tablecloth, a chair, and a lantern on a balcony overlooking a lake.
A large window with a view of a forested area.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping
The current price is NZ$124
16 Aug - 17 Aug

Explore the area

View map
Shirakabako 3419-1, Kitayama, Chino, Nagano, 391-0301
  • Place, Lake Shirakaba
    ‪1 min walk‬
  • Place, Yatsugatake-Chushinkogen Quasi-National Park
    ‪1 min walk‬
  • Place, Shirakabako Royal Hill Ski Area
    ‪9 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪85 min drive‬

Room options

View all photos for Twin Room, Mountain View

A hotel room with a large bed, a television on a stand, a desk with a lamp, and a window with curtains.

Twin Room, Mountain View

  • Mountain view
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Garden View

A hotel room with two beds, a desk, a chair, and a lamp.

Twin Room, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Lake View

A hotel room with two beds, a TV, a lamp, a chair, and a small table.

Twin Room, Lake View

  • Lake view
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, Lake View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Quadruple Room, Lake View

  • Lake view
  • 27 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room

A hotel room with two beds, a TV, and a small table.

Superior Quadruple Room

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Mountain View

A hotel room with two beds, each with a dark-colored bedspread, a bedside table with a lamp, and a wall-mounted picture frame.

Triple Room, Mountain View

  • Mountain view
  • 24 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Garden View

A hotel room with two beds, each with a red bedspread, a wooden headboard, and a bedside table with a lamp.

Triple Room, Garden View

  • Garden view
  • 22 sq m
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

About the area

Chino

At Hotel Shirakabako Sakaeen you'll be within steps of Lake Shirakaba and Yatsugatake-Chushinkogen Quasi-National Park. Highlights at this hotel include a restaurant and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a coffee shop/cafe and ski storage. There's also the convenience of free self parking. .In proximity to this 3.5-property class Shirakabako hotel you'll find Lake Suwa.

What's nearby

  • Lake Shirakaba - 1 min walk - 0.0 km
  • Yatsugatake-Chushinkogen Quasi-National Park - 1 min walk - 0.0 km
  • Shirakabako Royal Hill Ski Area - 9 min walk - 0.8 km
  • Lake Shirakaba Family Land - 9 min walk - 0.8 km
  • World Silhouette Museum - 19 min walk - 1.7 km

Getting around

  • Kamisuwa Station - 25 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 49 min drive

Restaurants

  • ‪車山高原スキー場 レストランスカイシティ - ‬5 min drive
  • ‪湖畔の風 - ‬8 min walk
  • ‪ノーススター NORTH STAR - ‬3 min drive
  • ‪ラコルタ - ‬23 min drive
  • TOP’s 360°

About this property

Hotel Shirakabako Sakaeen

There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. A terrace, ski storage, and a garden are also featured at Hotel Shirakabako Sakaeen. Free self parking is available.

This 3.5-star Chino hotel is smoke free.

  • 12 guestrooms or units
  • Ski equipment storage
  • Front desk (limited hours)
  • Terrace
  • Garden
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Shirakabako Sakaeen offers 12 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. This Chino hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Spa
Candeo Hotels Chino
Chino
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 520 reviews
The price is NZ$149
13 Sept - 14 Sept
Candeo Hotels Chino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Ski storage

Family friendly

  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • In a national park
  • On a lake
  • Terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 長野県諏訪保健所指令30諏保大10-7

We should mention

  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Shirakabako Sakaeen Chino
Shirakabako Sakaeen Chino
Shirakabako Sakaeen
Hotel Hotel Shirakabako Sakaeen Chino
Chino Hotel Shirakabako Sakaeen Hotel
Hotel Hotel Shirakabako Sakaeen
Hotel Shirakabako Sakaeen Chino
Shirakabako Sakaeen Chino
Shirakabako Sakaeen
Inn Hotel Shirakabako Sakaeen Chino
Chino Hotel Shirakabako Sakaeen Inn
Inn Hotel Shirakabako Sakaeen
Shirakabako Sakaeen Chino
Hotel Shirakabako Sakaeen Inn
Hotel Shirakabako Sakaeen Chino
Hotel Shirakabako Sakaeen Inn Chino

Frequently asked questions

What is the cancellation policy at Hotel Shirakabako Sakaeen?

Hotel Shirakabako Sakaeen offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Shirakabako Sakaeen?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Shirakabako Sakaeen on 16 Aug 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Shirakabako Sakaeen?

Yep, Hotel Shirakabako Sakaeen has a free self car park.

Are there hot tubs in the rooms at Hotel Shirakabako Sakaeen?

No, but there are deep-soaking baths in the guestrooms.

Is there a free airport shuttle available at Hotel Shirakabako Sakaeen?

No, Hotel Shirakabako Sakaeen does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Shirakabako Sakaeen?

Yep, you can grab a meal at Hotel Shirakabako Sakaeen's onsite restaurant.

What time are check-in & check-out at Hotel Shirakabako Sakaeen?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hotel Shirakabako Sakaeen?

No, only service animals are allowed.

Hotel Shirakabako Sakaeen Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 21 out of 90 reviews
Rating 8 - Good. 26 out of 90 reviews
Rating 6 - Okay. 32 out of 90 reviews
Rating 4 - Poor. 8 out of 90 reviews
Rating 2 - Terrible. 3 out of 90 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities
Right across from the lake, it had a lovely view and great access to the walking path.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good out of season place, large dog friendly, boxer!
Stayed 2 nights in Sep 2023
Verified review

4/10 Poor

Van

The room was freezing.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

KAO

We stayed with my dog in our room together and we were very happy . ( It costs 1500 yen extra for my doggy )
Stayed 1 night in Jun 2024
Verified review

8/10 Good

kazuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in May 2026
Verified review

6/10 Okay

hiroshi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ロケーションは大変良かった、朝夕の料理も美味しいですが、施設の老朽化と虫の侵入が少し問題
Stayed 1 night in May 2026
Verified review

6/10 Okay

裕平

ホコリがあるせいかストーブをつけても換気マークが出てしまい停止してし
Stayed 1 night in Feb 2026
Verified review

8/10 Good

EIICHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
湖側の部屋は、山、湖、満点の星空も見れて良かったですよ。
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Akira

Disliked: Cleanliness, amenities, property conditions & facilities
全体的に設備が古い
Stayed 1 night in Aug 2025
Verified review

8/10 Good

KUMIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂を夜中に入ったら排水の音がすごくて他に寝てるだろう人に申し訳なくなった。 清潔感のあるホテルでした。
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Sumiyo

Disliked: Property conditions & facilities
オーナーの人の良さが伝わる。しかし大風呂が欲しい。
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

ゆうじ

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
部屋からの眺めはとても良いです！内装はレトロな感じ。設備が古くトイレに暖房便座やウォシュレットなどがついていないのでそこは気になります。 朝食はボリュームがあって満足しました。
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

MASAKI

Disliked: Cleanliness, property conditions & facilities
ホテルと言うより昔流行ったペンションですね。値段重視で選んだので文句は言えませんが部屋の臭いは流石にキツく、その他は値段相応かと思います。
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

みつひろ

Liked: Cleanliness
Disliked: Staff & service
ホテルからレストランに行くのに自分の履き物にはきかえるのが面倒、外履きのスリッパがあると良い。
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

ミサコ

近くにレストランがなく食事を楽しむようなことができないが普通に静かな湖畔の宿　 宿の食事はひどかった。
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

??

バイクでの宿泊でしたが、バイクの駐車場を整備してほしい
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

N

Disliked: Property conditions & facilities
施設は古いが3 人部屋は ロフト タイプで 面白い レイアウト です。 ベッドには 電気 敷布 が 敷いてあり 寒い日でも 快適な睡眠が取れる 。 朝食が ボリュームがあり まあまあ おいしかった。
Stayed 1 night in May 2025
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

今度はレストランも利用したい

旅先の渋滞に何度も巻き込まれ、夜９時を回ってしまいました ホテルにあらかじめ遅くなってしまう電話をいれましたが、11時でも１２時でも大丈夫ですよ、と気遣いの言葉を掛けていただき安心しました 設備に関しては、部屋のエアコンをつけて３０分後に勝手に切れてしまい。 本体やリモコンを調べましたが、原因がわかりませんでした 夜中に差し掛かっていたので受付に電話することもためらわれ。 何も報告できずチェックアウトとなりました ごめんなさい
Stayed 1 night in May 2025
Verified review

8/10 Good

Yoshiaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良いでした。紹介もしたいです
Stayed 1 night in Feb 2025
Verified review

6/10 Okay

SAKUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
まあ　普通 でも犬が居ても泊めてもらえて嬉しいです
Stayed 1 night in Oct 2024
Verified review

2/10 Terrible

Tadashim

Disliked: Cleanliness, property conditions & facilities
設備が古い。水回りや冷蔵庫に髪の毛が落ちており清掃が不十分。
Stayed 1 night in Aug 2024
Verified review

8/10 Good

yuriko

スタッフの方が少なくて忙しそうでした。
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Shinji

Liked: Staff & service
Disliked: Property conditions & facilities
なんの迷惑もかけられて無いのにグレードアップしてくれた。部屋のトイレにウォシュレットが無いのは残念。ロビーのトイレを使いました。
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
客室は狭く新しくないが、かなり清潔に保たれているので快適に過ごせた。 洗浄便座がついていれば嬉しいのですが、、
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

TAKUYA

近くにレストランなどが少ない
Stayed 1 night in Jul 2024