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Kamikouchi Onsen Hotel

2.5 star property

Photo gallery for Kamikouchi Onsen Hotel

Property amenity
Twin Room with Toilet, Shared Bathroom, Mountain side
Property amenity
In-room safe, desk, laptop workspace, free WiFi
In-room safe, desk, laptop workspace, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Housekeeping

Explore the area

View map
4469-1 Kamikochi Azumi, Matsumoto, Nagano, 390-1516
  • Place, Chubu-Sangaku National Park
    ‪1 min walk‬
  • Place, Kappa Bridge
    ‪18 min walk‬
  • Place, Kamikochi Visitor Center
    ‪5 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪89 min drive‬

Room options

View all photos for Twin Room with Toilet, Shared Bathroom, Mountain side

Twin Room with Toilet, Shared Bathroom, Mountain side

Twin Room with Toilet, Shared Bathroom, Mountain side

  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-style Room with Toilet, Shared Bathroom, River View

Japanese-style Room with Toilet, Shared Bathroom, River View

Japanese-style Room with Toilet, Shared Bathroom, River View

  • River view
  • Sleeps 2
  • 2 Single Futons

About the area

Matsumoto

At Kamikouchi Onsen Hotel you'll be within just a 5-minute stroll of Tashiro Bridge and within 20 minutes of Kappa Bridge. Highlights at this ryokan include free in-room WiFi. .This ryokan offers free WiFi in public areas, a gift shop and a lift. Plus you'll find a coffee shop/cafe. .In the area of this Matsumoto ryokan, you'll find Shinhotaka Ropeway.

What's nearby

  • Chubu-Sangaku National Park - 1 min walk - 0.0 km
  • Tashiro Bridge - 4 min walk - 0.4 km
  • Kamikochi Trail - 13 min walk - 1.1 km
  • Kappa Bridge - 18 min walk - 1.5 km
  • Kamikochi Visitor Center - 5 min drive - 1.7 km

Getting around

  • Shin Shimashima Station - 58 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 84 min drive

Restaurants

  • ‪アルプスホルン - ‬12 min drive
  • ‪グレンパークさわんど - ‬12 min drive
  • ‪もみの木 - ‬12 min drive
  • ‪小梨平食堂 - ‬5 min drive
  • ‪Trois Cinq - ‬15 min walk

About this property

Kamikouchi Onsen Hotel

There's a coffee shop/cafe on site. WiFi is free in public spaces. Kamikouchi Onsen Hotel also features gift shops/newsstands and a lift.

Smoking is allowed in designated areas at this Matsumoto ryokan.

  • 55 guestrooms or units
  • Front desk (limited hours)
  • Gift shop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Kamikouchi Onsen Hotel offers 55 accommodations with a safe and complimentary slippers. This Matsumoto ryokan provides complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include a separate bath and shower, spring water baths, complimentary toiletries and toothbrushes and toothpaste. Housekeeping is offered on a daily basis and hairdryers can be requested.
Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Family friendly

  • In-room refrigerator

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Spa

  • 24-hour public bath
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Spring water bathtub
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Desk
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is in a car-free zone and can be reached only by public transportation.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.
Guests with dietary restrictions or food allergies should contact this property in advance.

Renovations and closures

The property is closed between 08 May and 16 July.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN Matsumoto
KAMIKOUCHI ONSEN
KAMIKOUCHI ONSEN HOTEL Ryokan
KAMIKOUCHI ONSEN HOTEL Matsumoto
KAMIKOUCHI ONSEN HOTEL Ryokan Matsumoto

Frequently asked questions

What is the cancellation policy at Kamikouchi Onsen Hotel?

Kamikouchi Onsen Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there hot tubs in the rooms at Kamikouchi Onsen Hotel?

No, but there are spring water baths in the guestrooms.

Does Kamikouchi Onsen Hotel serve breakfast?

Yeah, brekkie is available daily.

Is there a free airport shuttle available at Kamikouchi Onsen Hotel?

No, Kamikouchi Onsen Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Kamikouchi Onsen Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Kamikouchi Onsen Hotel?

No, only service animals are allowed.

Kamikouchi Onsen Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 4 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room/services/meal were all fantastic. However, the location is quite far from the nearest bus stop. It is a challenge if you travel with big luggage. Shuttle service (certain hour) between hotel and bus stop would help improve the rating. Room rate is rather expensive.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. Nice and friendly staff. Highly recommended
Stayed 1 night in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful onsen inn

This hotel is well-positioned in the beautiful Kamikochi valley, with a very special outdoor onsen. Western style rooms were large (for Japan) but wi-fi only in lobby.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean onsen. Kaiseki meal was good and a great experience. We stayed one night and then explored and hiked around Kamikochi for a day. You sleep on the floor on mats that they put out for you. Very comfortable and the floor is not hard at all. Beer provided in the fridge and there is a toilet in your room. No shower in the room as that is what the onsen is for...
Stayed 1 night in Sep 2018

4/10 Poor

NOBUAKI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

散策ツアーは残念だった

フロント等では親切な応対で感じが良かった。サービスで実施されていた早朝のガイド散策が、団体客の都合に合わせてコースが変更されて、本来の目的地(大正池)まで行かず。朝の大正池を期待していたので、とても残念。ガイドに期待して散策ツアーに参加したが、最初から言ってもらえれば、散策ツアーに参加せずに一人でもっと朝早くに行った。結局、途中からツアーを離れて一人で大正池まで行ったが、時間を無駄にした気分。 それと、ベッドのシーツにシミがあってあまり気分の良いものではなかった。 部屋は締め切っているにもかかわらず、虫が何匹も発生。殺虫剤が大活躍でしたが、これは仕方ないですよね。
Stayed 1 night in Aug 2019

10/10 Excellent

HIROMU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さまの心遣いは素晴らしく、温泉は最高です。
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
川側の部屋に8月に夫婦で3泊しましたが、お部屋、お食事、露天風呂付き温泉、スタッフの方々の対応も全てとても良かったです。朝食はお野菜の種類が豊富なバイキングでとてもヘルシーでした。一つだけ、ホテルの玄関が21時半に閉まることで、夜に星空を見たかった我々としては、これが残念なことでした。
Stayed 3 nights in Aug 2019

10/10 Excellent

Ryo, 横浜

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に非常に満足です。 スタッフさんの対応も丁寧で心地の良いサービスでした。 是非また宿泊したいです。
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

10/10 Excellent

Jessie, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again in next trip

The staff is very friendly and helpful. I left some money in the room and found this out when I arrived Hirayu bus terminal after checked out. I called the hotel and the manager arranged one staff to hand the money back to me in the bus terminal. Thanks for such arrangement.
Stayed 1 night in Sep 2018

8/10 Good

Ryoji

Liked: Cleanliness, staff & service

歴史ある良いホテルです

歴史のあるホテルであり、もてなしの心配りが感じられ、気に入りました。 露天風呂温泉も良かったです。
Stayed 1 night in Sep 2018

6/10 Okay

あずき, 埼玉

Liked: Staff & service

温泉が良かった

温泉がよかった。午後7:00から7:30のあいだに男女風呂が入れ替わり、その時間帯以外は温泉に入り放題で、足の疲れも取れました。大正池から河童橋までの観光にはオススメです。バスターミナルと少し離れているので、帰りに荷物を一旦取りに帰るには不便。バスターミナルに荷物を預けてから、最終日は散策しました
Stayed 1 night in Aug 2018