See all properties
Save

Richmond Hotel Matsumoto

3.0 star property
Hotel with a restaurant, near Matsumoto Castle

Photo gallery for Richmond Hotel Matsumoto

Daily buffet breakfast (JPY 1200 per person)
Free WiFi, bed sheets
Deluxe Double Room, Non Smoking (No Extra Bed)
Lobby
Tatami Twin Room Non-Smoking

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • Air conditioning
The current price is NZ$160
8 Oct - 9 Oct

Explore the area

View map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬

Room options

View all photos for Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

Deluxe Double Room, Non Smoking (No Extra Bed)

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

Standard Double Room, Non Smoking (No Extra Bed)

8.8 out of 10
Excellent
(17 reviews)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (No Extra Bed)

Free WiFi, bed sheets

Twin Room, Non Smoking (No Extra Bed)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 27 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

Single Room, Non Smoking (No Extra Bed)

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Tatami Twin Room Non-Smoking

Tatami Twin Room Non-Smoking

Tatami Twin Room Non-Smoking

Highlights

Air conditioning
Fridge
TV
Bidet
Hairdryer
Private bathroom
Shower/bath combination
Electric kettle
  • 32 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room Smoking

Free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 3

View all photos for Double Room - Non-Smoking

Free WiFi, bed sheets

Double Room - Non-Smoking

  • Sleeps 2

View all photos for Deluxe Double Room With Bath-Smoking

Free WiFi, bed sheets

Deluxe Double Room With Bath-Smoking

  • Sleeps 3

View all photos for Deluxe Double Non Smoking

Free WiFi, bed sheets

Deluxe Double Non Smoking

  • Sleeps 3

View all photos for Twin Room Non smoking

Free WiFi, bed sheets

Twin Room Non smoking

  • Sleeps 3

View all photos for Single Room Non smoking

Free WiFi, bed sheets

Single Room Non smoking

  • Sleeps 1

View all photos for Single Room Smoking

Free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Smoking

Free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for Standard Japanese-Western Mixed With Bath-Non Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed With Bath-Non Smoking

  • Sleeps 4

View all photos for Standard Japanese-Western Mixed With Bath-Smoking

Free WiFi, bed sheets

Standard Japanese-Western Mixed With Bath-Smoking

  • Sleeps 4

About the area

Matsumoto

At Richmond Hotel Matsumoto you'll be within steps of Matsumoto Timepiece Museum and Jorinji Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include laundry facilities, a lift and a vending machine. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Castle - 9 min walk - 0.8 km
  • Matsumoto Performing Arts Center - 10 min walk - 0.9 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km
  • Alps Park Matsumoto - 5 min drive - 3.1 km
  • Asama Hot Spring - 5 min drive - 4.7 km

Getting around

  • Matsumoto Station - 10 min walk
  • Shin Shimashima Station - 21 min drive
  • Nagoya (NKM-Komaki) - 161 min drive

Restaurants

  • ‪麺匠 佐蔵 - ‬1 min walk
  • ‪大阪王将松本駅前店 - ‬1 min walk
  • ‪レストランバー くろひげ - ‬1 min walk
  • ‪お晩菜Bar 〜ten〜 - ‬1 min walk
  • ‪伝承焼肉TUWAMONO - ‬1 min walk

About this property

Richmond Hotel Matsumoto

Hotel with a restaurant, near Matsumoto Castle
There's a restaurant on site. WiFi and wired Internet are free in public spaces. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

  • 202 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Dining venue
Richmond Hotel Matsumoto offers 202 accommodations with complimentary slippers and a hairdryer. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Premium Twin Room, Non-Smoking

THE CELECTON Matsumoto

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
4.3 out of 5, Excellent, 1,028 reviews
THE CELECTON Matsumoto

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Richmond Hotel Matsumoto?

Richmond Hotel Matsumoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of 29 Sept 2025, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on 8 Oct 2025 start from NZ$160.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richmond Hotel Matsumoto?

Yep, Richmond Hotel Matsumoto has a self car park for JPY 1200 per night. Onsite parking is limited.

Does Richmond Hotel Matsumoto serve breakfast?

Yeah, buffet brekkie is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Richmond Hotel Matsumoto?

No, Richmond Hotel Matsumoto does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Hotel Matsumoto?

Yep, you can grab a meal at Richmond Hotel Matsumoto's onsite restaurant.

What time are check-in & check-out at Richmond Hotel Matsumoto?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Richmond Hotel Matsumoto?

No, only service animals are allowed.

Reviews

Richmond Hotel Matsumoto Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 422 out of 725 reviews
Rating 8 - Good. 249 out of 725 reviews
Rating 6 - Okay. 46 out of 725 reviews
Rating 4 - Poor. 5 out of 725 reviews
Rating 2 - Terrible. 3 out of 725 reviews

Reviews

6/10 Okay

Mone

Liked: Cleanliness, staff & service
Our room smelled a bit like cigarettes which was the let down in our stay
Stayed 2 nights in May 2025

8/10 Good

Valeri

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel, excellent location- very close to the train and bus terminals. Rooms are fairly spacious. In their restaurant robots will serve you.
Stayed 3 nights in May 2025

8/10 Good

Roxanne, Markham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the bus and train station - walkable to all the major attractions Nice optional buffet. Convenient luggage storage service.
Stayed 2 nights in May 2025

10/10 Excellent

Sidhartha Sankar, Mumbai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room space, amenities, near to station are the reasons to refer friends to stay here.
Stayed 1 night in May 2025

10/10 Excellent

THITIPORN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Apr 2025

8/10 Good

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice solid hotel in great central location. Room was quite small and very firm mattress. Like the idea of eco friendly cleaning options - where you can select if you want your room to be fully cleaned or just bed made and towels changed to save water. Didn’t have a chance as stayed only one night but this is right approach!
Stayed 1 night in Apr 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Elizabeth, Abbotsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Laurel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Thuy-An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we liked: Spacious room and comfortable bed. Very big window with a nice view of the mountain. Nice variety for the breakfast buffet in the lobby restaurant and very worth the price. The eggplant dish and the fish were some of our favourites. Well located and walkable, 5-minutes from the bus terminal, 7-minutes to the JR train station, 12-minutes to the Matsumoto Castle. We enjoyed our stay. What we think can be improved: The bathroom is functional and spacious but it smelled slightly of humidity, probably because of the bathtub, because for some reason, these Japanese hotels don’t put caulking around the bathtub and the water seeps into the crack around the wall.
Stayed 2 nights in Mar 2025

10/10 Excellent

Laurie

Travelled with group
Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful

Enjoyed staying here very much. Modern facilities and amenities. Very clean comfortable and convenient. I like how practical they are with their self-provision of amenities only if needed. Short stay self cleaning good. Very eco friendly.
Stayed 2 nights in Feb 2025

10/10 Excellent

Werner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and great location

Great staff, polite and respectful. Room good size and clean bathroom. Great location, close to the station and attractions. Nice coffee shops and restaurants around the hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Turned out to be perfect for an overnight stay. It was only 4 minutes walk from the train station and Izakayas. I had a wonderful view of the snow capped mountains in the morning.
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch; will be there again

Super convenient, quick walk from the station. Great eateries all around. Shopping center right next door. Short walk to the castle. Clean and well sized room; great breakfast buffet.
Stayed 1 night in Nov 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A centrally located hotel a bit on the older style but very comfortable with a cafe and Family Mart downstairs
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities, very clean and comfortable. Our room was a good size and the shower had excellent pressure. Staff were friendly and very helpful. Great place to stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Siong Goh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel rooms is nice. The hotel staff are friendly n helpful. Makes my stay comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

D S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Matsumoto

This is a conveniently situated hotel with comfortable rooms, helpful staff and excellent breakfasts. I’ve stayed here before and find it an excellent base for train-based day trips around the region as well as for Matsumoto itself
Stayed 4 nights in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within easy walking distance of everything in Matsumoto. 4 minutes from the station. Room was very comfortable, clean and staff were very helpful. Highly recommend it.
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to a lot of different things to do any see. Clean and nice place to stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shuanghui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious enough, clean, good amenities and comfortable beds.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to castle and train station.
Stayed 1 night in Sep 2024

6/10 Okay

Shinken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024