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Richmond Hotel Matsumoto

Property class: 3

Photo gallery for Richmond Hotel Matsumoto

A buffet area with various food stations and a drink bar in the background.
A modern hotel room with a kitchenette, a round dining table, and a large window.
A multi-story hotel with a prominent 'Richmond Hotel' sign.
A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.
A spacious lobby with a fireplace, seating area, and a staircase.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
The current price is NZ$106
13 Sept - 14 Sept

Explore the area

View map
1-10-7 Chuo, Matsumoto, Nagano-ken , 390-0811
  • Place, Matsumoto Castle
    ‪9 min walk‬
  • Place, Matsumoto Performing Arts Center
    ‪10 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪12 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪16 min drive‬

Room options

View all photos for Smoking Standard Twin Room For 3persons

Free WiFi, bed sheets

Smoking Standard Twin Room For 3persons

  • Sleeps 5
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room

Free WiFi, bed sheets

Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk, a chair, a television, and a window with curtains.

Standard Double Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.6 out of 10
Excellent
(20 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

A hotel room with two beds, a desk, a chair, and a TV.

Twin Room, Non Smoking (110cm Bed x2, 1child aged 12 or under stay free *Extra Bed Charged as adult)

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

A hotel room with a bed, a desk with a chair, a television, and a window with curtains.

Single Room, Non Smoking (140cm Bed x1, 1 child aged 12 or under stay free, No Extra Bed)

8.8 out of 10
Excellent
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

A hotel room with a bed, a sofa, a small table, a chair, a TV, and a wardrobe.

Deluxe Double Room,Non Smoking(160cm Bed,1child aged 12or under stay free*ExtraBed Charged as adult)

9.2 out of 10
Wonderful
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

A hotel room with a bed, a small round table, a TV, and a door leading to a bathroom.

Japanese-style Twin Room,Non Smoking(2Bed,1child aged 12 or under free*Extra Futon Charged as adult)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

A hotel room with two beds, a patterned wall, and a ceiling light.

Twin Room, Non Smoking for 3 People (110cm Bed x2 and 90cm Extra bed x1)

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds
  • Free Wi-Fi

About the area

Matsumoto

At Richmond Hotel Matsumoto you'll be within steps of Matsumoto Timepiece Museum and Jorinji Temple. Highlights at this hotel include a restaurant and in-room free WiFi. .This hotel offers free WiFi in public areas, dry cleaning/laundry services and luggage storage. Other amenities include laundry facilities, a lift and a vending machine. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking. .Near this 3-property class Matsumoto hotel, you'll find Matsumoto Castle.

What's nearby

  • Matsumoto Timepiece Museum - 3 min walk - 0.3 km
  • Matsumoto Scale Museum - 7 min walk - 0.7 km
  • Matsumoto Castle - 9 min walk - 0.8 km
  • Matsumoto Performing Arts Center - 10 min walk - 0.9 km
  • Matsumoto City Museum of Art - 12 min walk - 1.0 km

Getting around

  • Matsumoto Station - 9 min walk
  • Okaya Station - 24 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 27 min drive

Restaurants

  • ‪信州ゴールデン酒場 新館 - ‬3 min walk
  • ‪シューティングバー ジーコード(SHOOTING BAR G-CODE) - ‬2 min walk
  • ‪萬来 - ‬2 min walk
  • ‪邦心 松本駅前店 - ‬2 min walk
  • ‪アジアの台所小吃松本駅前店 - ‬2 min walk

About this property

Richmond Hotel Matsumoto

There's a restaurant on site. WiFi and wired Internet are free in public spaces. Richmond Hotel Matsumoto also features a vending machine, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

  • 202 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Newspapers for purchase
  • Lift
  • Smoking in designated areas
  • Dining venue
Richmond Hotel Matsumoto offers 202 accommodations with complimentary slippers and a hairdryer. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Housekeeping is provided on a daily basis.

Similar properties

Lobby
Iroha Grand Hotel
Matsumoto
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.5 out of 5, Wonderful, 512 reviews
The price is NZ$128
6 Sept - 7 Sept
Iroha Grand Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,200 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: JPY 1,200 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 5 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1200 per person
  • Self-parking fee: JPY 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Richmond Matsumoto
Richmond Hotel Matsumoto Hotel
Richmond Hotel Matsumoto Matsumoto
Richmond Hotel Matsumoto Hotel Matsumoto

Frequently asked questions

What is the cancellation policy at Richmond Hotel Matsumoto?

Richmond Hotel Matsumoto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Richmond Hotel Matsumoto?

As of 15 Aug 2026, prices found for a 1-night stay for 2 adults at Richmond Hotel Matsumoto on 13 Sept 2026 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Richmond Hotel Matsumoto?

Yep, Richmond Hotel Matsumoto has a self car park for JPY 1200 per night. A self car park is also available, for a fee. Onsite parking is limited.

Does Richmond Hotel Matsumoto serve breakfast?

Yeah, buffet brekkie is served daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Richmond Hotel Matsumoto?

No, Richmond Hotel Matsumoto does not offer an airport shuttle service.

Is there a bar or restaurant at Richmond Hotel Matsumoto?

Yep, you can grab a meal at Richmond Hotel Matsumoto's onsite restaurant.

What time are check-in & check-out at Richmond Hotel Matsumoto?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Richmond Hotel Matsumoto?

No, only service animals are allowed.

Richmond Hotel Matsumoto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 512 out of 879 reviews
Rating 8 - Good. 300 out of 879 reviews
Rating 6 - Okay. 57 out of 879 reviews
Rating 4 - Poor. 5 out of 879 reviews
Rating 2 - Terrible. 5 out of 879 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Great location, excellent ammenities available, very helpful staff
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities
We liked the location of the hotel, near the train station and walkable through the town. The breakfast was healthy and tasty.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Diana

Great staff and wonderful breakfast!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Uffe

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel, good breakfast, and central location
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, clean and modern rooms with good facilities. Excellent location in heart of town with everything in walking distance. Breakfast was quite good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tulsi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We managed to get an upgrade for a small cost and the staff and hotel were very accommodating. The hotel was very easy to find and well located, the amenities were great and checkout was very easy
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Roxane

Liked: Cleanliness, staff & service, amenities
A comfortable room at a reasonable price.
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Darren

Liked: Cleanliness
Clean tidy and a bit bigger than the usual small rooms we have stayed in. Nice view of the mountains.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sau Ngan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value forbmoney. Very helpfil staff and great location. Easy access to most amenities
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Thrifena

Lovely spacious twin room with a seating area, very clean hotel and a free nightdress to wear too . Good central location only 8 mins walk from main Matsumoto station or Nawate st
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liam

Liked: Cleanliness, amenities, property conditions & facilities
Good location, easy to walk most places. Very clean and staff helpful. Buffet breakfast was also great.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location in Matsumoto
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Yi Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Located a short walk from the JR station. Hotel is quiet and staff was excellent
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel near to the castle.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

chun yung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfort ; staff nice; environment clean and new
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Minoska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love the hotel, the room was good enough for a family of 3. Attention was great and the breakfast was a lot of options to choose. From matsumoto station is about 5 minutes by walking.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the central location to Matsumoto train and bus station. The hotel was walking distance to the castle, frog walkway, Media Garden and restaurants. The room was comfortable and loved the self-service amenities offered (toiletry options, coffee, tea). Would definitely stay again!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Laurie

Liked: Staff & service, property conditions & facilities
I would stay here again. Beautiful city and great access.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful. Great location and easy to walk to all the sites!
Stayed 1 night in Mar 2025
Verified review

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The property is a bit dated, but the staff are very kind.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Walkable from most places. Staff was very helpful. Rooms were nice and comfy. Overall, great stay.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near train station and downtown. Would definitely stay again at this hotel.
Stayed 2 nights in Apr 2025

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