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Best Western Heartland Inn

2.5 star property
Suburban hotel with free breakfast and fitness centre

Photo gallery for Best Western Heartland Inn

Free daily full breakfast
Lobby
Fitness facility
Terrace/patio
Standard Room, 1 King Bed, Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$157
includes taxes & fees
21 Dec - 22 Dec

Explore the area

View map
1416 Broadway Avenue East, Mattoon, IL, 61938
  • Place, Mattoon Peterson Park
    ‪2 min drive‬
  • Place, Sarah Bush Lincoln Hospital
    ‪5 min drive‬
  • Place, Eastern Illinois University
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

About the area

Mattoon

At Best Western Heartland Inn you'll be 2.8 km (1.7 mi) from Mattoon Peterson Park and 4.7 km (2.9 mi) from Mattoon City Hall. Highlights at this hotel include free daily breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Added amenities include coffee/tea in a common area, a computer station and express check-in. Each morning free full breakfast is offered between 6:00 AM and 9:00 AM. .Sights within a 10-minute drive of this Mattoon hotel include Sarah Bush Lincoln Hospital and Kinzel Field.

What's nearby

  • Mattoon Peterson Park - 2 min drive - 2.5 km
  • Sarah Bush Lincoln Hospital - 5 min drive - 6.3 km
  • Eastern Illinois University - 11 min drive - 16.0 km
  • Lake Shelbyville - 27 min drive - 29.1 km
  • Effingham Performance Center - 34 min drive - 60.6 km

Getting around

  • Mattoon Station - 5 min drive
  • Champaign, IL (CMI-University Of Illinois Urbana-Champaign Williard) - 43 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Chick-Fil-A - ‬11 min walk
  • ‪The Original Burger King - ‬5 min drive
  • ‪Taco Bell - ‬12 min walk
  • ‪Starbucks - ‬11 min walk

About this property

Best Western Heartland Inn

Suburban hotel with free breakfast and fitness centre
Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Heartland Inn. Self parking is free.

Smoking is allowed in designated areas at this Mattoon hotel.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Built in 1996
  • Full breakfast (free)
  • Charging station for electric cars
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
Best Western Heartland Inn offers 61 accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mattoon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (102 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 40 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Mattoon
Hampton Inn Mattoon
Mattoon Hampton Inn
Hampton Inn Mattoon Hotel Mattoon
Hampton Inn Mattoon Hotel
Hampton Inn Mattoon
Best Western Heartland Mattoon
Best Western Heartland Inn Hotel
Best Western Heartland Inn Mattoon
Best Western Heartland Inn Hotel Mattoon

Frequently asked questions

Is parking available at Best Western Heartland Inn?

Yep, Best Western Heartland Inn has a free self car park.

How much does it cost to stay at Best Western Heartland Inn?

As of 18 Dec 2025, prices found for a 1-night stay for 2 adults at Best Western Heartland Inn on 21 Dec 2025 start from NZ$156.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western Heartland Inn?

The closest beach to Best Western Heartland Inn is Lake Shelbyville Beach (39.9 km).

Does Best Western Heartland Inn serve breakfast?

Sure does, complimentary full brekkie is offered daily between 6:00 AM and 9:00 AM.

Is there a free airport shuttle available at Best Western Heartland Inn?

No, Best Western Heartland Inn does not offer an airport shuttle service.

What time are check-in & check-out at Best Western Heartland Inn?

Check-in begins at 3 PM. Check-out time is 11 AM.

Best Western Heartland Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 264 out of 552 reviews
Rating 8 - Good. 154 out of 552 reviews
Rating 6 - Okay. 66 out of 552 reviews
Rating 4 - Poor. 41 out of 552 reviews
Rating 2 - Terrible. 27 out of 552 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jorge

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Annabella

Stayed 1 night in Sep 2025

8/10 Good

theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopped for a quick overnight during a road trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Steven

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My room was clean but had a musky/mildewy smell.
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rick

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
BW staff were very nice. Room was ok.
Stayed 1 night in Aug 2025

6/10 Okay

Rodney

Business traveller
Disliked: Property conditions & facilities
Algae outbreak no water usage
Stayed 1 night in Jul 2025

10/10 Excellent

Reese

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid!

Fire department was there when I arrived because the fire alarm was activated. At 5:00 am it was activated again. Everyone was woken up for another false alarm. I changed hotels! And NOT clean!
Stayed 3 nights in Jul 2025

6/10 Okay

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was okay for one night.
Stayed 1 night in Jun 2025

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Matthew H

Disliked: Cleanliness, property conditions & facilities
I think I may have gotten catfished by the overall rating. The original and replacement rooms both smelled like sweat and musty body odor, and the shower didn’t work. I will say the staff were friendly and inviting though.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Stayed 2 nights in May 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in May 2025

10/10 Excellent

LINDA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd year in a row staying here. It’s clean close to Eastern Illinois University. We will be back next year.
Stayed 2 nights in May 2025

4/10 Poor

Rosalind

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

N/a

When I got to my room it had sh**t particles in the toilet,hair in the tub and room carpet was not vacuum! The service was pleasant and nice.
Stayed 1 night in May 2025

10/10 Excellent

Tasha

Travelled with family
Liked: Cleanliness, staff & service
Staff was amazing
Stayed 1 night in May 2025

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't stay at the Best Western Heartland Inn Mattoon Illinois. The "battery" in my door dies because they don't bother to routinely maintain them. So I had to wait for the manager/warden to let me in every time I wanted to leave. Additionally the USB port is broken, so I didn't even have a phone in my . Hortible maintenance and service.
Stayed 1 night in May 2025