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Holiday Inn Mayaguez and Tropical Casino by IHG

3.5 star property

Photo gallery for Holiday Inn Mayaguez and Tropical Casino by IHG

Reception
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Lobby
Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$304
includes taxes & fees
18 May - 19 May

Explore the area

View map
2701 Highway #2 Hostos Avenue, Mayagüez, 00680
  • Place, University of Puerto Rico Mayagüez Campus
    ‪3 min drive‬
  • Place, Parque Del Litoral
    ‪4 min drive‬
  • Place, Plaza Colon
    ‪6 min drive‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪39 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Sunset View)

9.4 out of 10
Exceptional
(12 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(56 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(208 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Sunset View)

9.4 out of 10
Exceptional
(33 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible Bathtub

9.6 out of 10
Exceptional
(14 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible (Sunset View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Sunset View)

9.8 out of 10
Exceptional
(6 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

About the area

Mayagüez

At Holiday Inn Mayaguez and Tropical Casino by IHG, you'll be 4.3 km (2.7 mi) from University of Puerto Rico Mayagüez Campus. Highlights at this hotel include a casino, a restaurant and an outdoor swimming pool. .The restaurant, West Coast Bistro, serves local and international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, kids' swimming pool and pool loungers. 3747 square feet (348 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6 AM and 11 AM. There's also the convenience of free self parking. .In proximity to this 3.5-property class Mayagüez hotel you'll find Sandy Beach.

What's nearby

  • University of Puerto Rico Mayagüez Campus - 3 min drive - 3.7 km
  • Parque Del Litoral - 4 min drive - 4.9 km
  • Tropical Agriculture Research Station - 5 min drive - 5.8 km
  • Playa El Maní - 5 min drive - 4.4 km
  • Plaza Colon - 6 min drive - 6.7 km

Getting around

  • Aguadilla (BQN-Rafael Hernandez) - 50 min drive

Restaurants

  • ‪El Mesón Sandwiches - ‬4 min drive
  • ‪Total Café Bonjour - ‬16 min walk
  • ‪Ponderosa - ‬12 min walk
  • ‪Taco Bell - ‬17 min walk
  • ‪Hacienda Latina - ‬4 min drive

About this property

Holiday Inn Mayaguez and Tropical Casino by IHG

Holiday Inn Mayaguez and Tropical Casino by IHG offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3747 square feet (348 square metres) and includes conference space. A casino, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Mayaguez and Tropical Casino by IHG. Self parking is free.

This 3.5-star Mayagüez hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Conference rooms
  • 3747 sq ft of conference space
  • 348 sq. m of conference space
  • Casino
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Mayaguez and Tropical Casino by IHG offers 141 accommodations with laptop-compatible safes and free newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 17 to 19 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • West Coast Bistro

Things to do

  • 343 slot machines
  • 8 gaming tables
  • Bingo
  • Casino (8,000 square foot of space)
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,747 square feet of conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17 to 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Mayaguez Tropical Casino
Holiday Inn Mayaguez Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Mayaguez Casino
Holiday Inn Mayaguez Tropical Casino Hotel
Holiday Inn Tropical Casino Hotel
Holiday Inn Mayaguez Tropical Casino
Holiday Inn Tropical Casino

Frequently asked questions

What is the cancellation policy at Holiday Inn Mayaguez and Tropical Casino by IHG?

Holiday Inn Mayaguez and Tropical Casino by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Mayaguez and Tropical Casino by IHG?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Mayaguez and Tropical Casino by IHG on 18 May 2026 start from NZ$304, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yep, Holiday Inn Mayaguez and Tropical Casino by IHG has a free self car park.

Are there any beaches close to Holiday Inn Mayaguez and Tropical Casino by IHG?

The closest beach to Holiday Inn Mayaguez and Tropical Casino by IHG is Sandy Beach (18.1 km).

Does Holiday Inn Mayaguez and Tropical Casino by IHG have a pool?

Holiday Inn Mayaguez and Tropical Casino by IHG has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Is Holiday Inn Mayaguez and Tropical Casino by IHG family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Mayaguez and Tropical Casino by IHG is a hit with families.

Does Holiday Inn Mayaguez and Tropical Casino by IHG serve breakfast?

Sure does, buffet brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, Holiday Inn Mayaguez and Tropical Casino by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Mayaguez and Tropical Casino by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Mayaguez and Tropical Casino by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Mayaguez and Tropical Casino by IHG?

No, pets are not allowed.

Holiday Inn Mayaguez and Tropical Casino by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 906 out of 1195 reviews
Rating 8 - Good. 209 out of 1195 reviews
Rating 6 - Okay. 58 out of 1195 reviews
Rating 4 - Poor. 10 out of 1195 reviews
Rating 2 - Terrible. 12 out of 1195 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hector

Stayed 7 nights in Feb 2026

10/10 Excellent

Raul, ARECIBO

Stayed 2 nights in Feb 2026

8/10 Good

Mariluz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Todo excelente, lo único es que la piscina no tiene calentador y el agua estaba sumamente fria, demasiado fria. No pudimos disfrutarla como deseabamos.
Stayed 1 night in Feb 2026

10/10 Excellent

Julio, Sabana Hoyos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

fernando

Liked: Cleanliness, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Fred

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Service
Stayed 1 night in Jan 2026

10/10 Excellent

Arlene

Liked: Cleanliness, property conditions & facilities
Staff is very attentive
Stayed 2 nights in Dec 2025

10/10 Excellent

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jan 2026

8/10 Good

Hilda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It needed better vacuum
Stayed 1 night in Jan 2026

6/10 Okay

Jacqueline

Business traveller
Food wasn’t that great
Stayed 2 nights in Jan 2026

6/10 Okay

Luis

Liked: Cleanliness, property conditions & facilities
Nice hotel, good staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Israel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast everything excelent .
Stayed 2 nights in Jan 2026

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 8 nights in Jan 2026

10/10 Excellent

Luis, Carolina

Stayed 1 night in Jan 2026

10/10 Excellent

Dharmendra

Stayed 1 night in Dec 2025

10/10 Excellent

Jose Victor, Juncos

Stayed 1 night in Jan 2026

8/10 Good

Pedro

Travelled with group
Liked: Cleanliness, amenities
Rooms were very clean, staff very friendly and courteous! Areas were well maintained.
Stayed 2 nights in Jan 2026

8/10 Good

Edgardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good Conditioning and location.
Stayed 1 night in Jan 2026

10/10 Excellent

IVETTE

Stayed 1 night in Jan 2026

10/10 Excellent

Nathaniel

Stayed 1 night in Dec 2025

10/10 Excellent

IVETTE

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

6/10 Okay

Estelle

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was told my one-night stay would not count toward my IGH membership and breakfast was not included. Hotel was fine and the pool was enjoying.
Stayed 1 night in Jan 2026

10/10 Excellent

Elvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is very good and very accessible to the shopping mall
Stayed 1 night in Jan 2026

8/10 Good

Gerson

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff was very friendly
Stayed 2 nights in Jan 2026

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Staff very friendly and helpful. Our breakfast wasn't free, but there was little to choose from. Daily housekeeping. Only ate one time in the restaurant. Waited for a long time to receive our food. My meat was burnt and lukewarm. My husband received his food after I had finished eating.
Stayed 3 nights in Dec 2025