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The Palms Resort of Mazatlan

Property class: 3

Photo gallery for The Palms Resort of Mazatlan

A poolside area with lounge chairs and umbrellas, overlooking a beach and ocean.
A breakfast table with a plate of food, a cup of coffee, and a menu.
A modern lobby with a reception desk, potted plants, and a staircase leading to upper floors.
A pathway leading to a building with multiple balconies, surrounded by lush greenery and palm trees.
A clear blue pool with a view of the ocean and distant hills.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$124
includes taxes & fees
23 Aug - 24 Aug

Explore the area

View map
Av. Camaron Sabalo 696, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Sábalo
    ‪12 min walk‬
  • Place, Punta Camaron Beach
    ‪3 min drive‬
  • Place, Sea Shell City Museum
    ‪4 min drive‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Queen Room with City View

A hotel room with a bed, two bedside tables, a nightstand, a lamp, a painting on the wall, and a tiled floor.

Superior Queen Room with City View

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with a bed, bedside tables, lamps, a chair, and a painting on the wall.

Standard Room, 2 Double Beds, City View

  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Suite, Ocean View

A hotel room with two beds, a desk, a lamp, and a painting.

Suite, Ocean View

8.4 out of 10
Very good
(20 reviews)
  • Ocean view
  • 668 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Ocean View

A hotel room with a bed, a painting on the wall, a lamp, and a view of the outdoors through a sliding door.

Superior Room, 1 Queen Bed, Ocean View

9.0 out of 10
Wonderful
(46 reviews)
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, City View

A hotel room with a bed, a nightstand, a lamp, a painting on the wall, and a door.

Superior Room, 1 Queen Bed, City View

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(56 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Ocean View

A hotel room with two beds, a television, a desk, and a balcony with a view of the ocean.

Standard Room, 2 Double Beds, Ocean View

8.6 out of 10
Excellent
(63 reviews)
  • Ocean view
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with a large bed, a bedside table with a lamp, a painting on the wall, and a window with curtains.

Room

  • Sleeps 2
  • Free Wi-Fi

About the area

Mazatlán

At The Palms Resort of Mazatlan you'll be 2.9 km (1.8 mi) from The Mazatlan Malecón and 4.9 km (3.1 mi) from Playa Brujas. Highlights at this beachfront resort include a restaurant, an outdoor swimming pool and free valet parking. .The restaurant, Restaurant Panama, is open for breakfast. Pool Bar is the resort's own cocktail bar. Spend the day at the beach and enjoy the on-site gym, kids' swimming pool and pool loungers. 7973 square feet (741 square metres) of event facilities include meeting rooms and a conference centre. Additionally, you'll find free Wi-Fi in public areas and spa services. Cooked-to-order breakfast is available daily between 7 AM and noon. There's also the convenience of free RV/bus/truck parking. .With a stay at this 3-property class Zona Dorada resort, you'll be 5 km (3.1 mi) from Playa Norte and 5 km (3.1 mi) from Cerritos Beach.
View more Resorts in MazatlánOpens in a new window

What's nearby

  • Playa Sábalo - 12 min walk - 1.1 km
  • Punta Camaron Beach - 3 min drive - 2.0 km
  • MonteCarlo Casino - 3 min drive - 2.3 km
  • Sea Shell City Museum - 4 min drive - 2.3 km
  • El Cid Country Club Golf Course - 5 min drive - 2.0 km

Getting around

  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.) - 31 min drive

Restaurants

  • La Catrina Restaurant y Cantina
  • ‪Rico's Café Zona Dorada - ‬9 min walk
  • ‪Fat Fish - ‬7 min walk
  • ‪Cenaduría Chayito - ‬11 min walk
  • ‪Sunny Buns - ‬4 min walk

About this property

The Palms Resort of Mazatlan

The Palms Resort of Mazatlan offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this resort measures 7973 square feet (741 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at the business-friendly The Palms Resort of Mazatlan. Valet parking is free.

This 3-star Mazatlán resort is smoke free.

  • 1 building
  • 189 guestrooms or units
  • 6 levels
  • Conference rooms
  • 7973 sq ft of conference space
  • 741 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Palms Resort of Mazatlan offers 189 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Similar properties

Reception
Viaggio Resort Mazatlán
Zona Dorada
  • Pool
  • All-inclusive available
  • Kids’ pool
  • Water slide
4.5 out of 5, Wonderful, 1,992 reviews
The price is NZ$185
includes taxes & fees
26 Aug - 27 Aug
Viaggio Resort Mazatlán

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 265 to 400 for adults and MXN 265 to 400 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • Pool Bar
  • Restaurant Panama

Things to do

  • Beach volleyball
  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (7,973 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Palms Resort of Mazatlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 265 to 400 for adults and MXN 265 to 400 for children
  • Rollaway bed fee: MXN 400.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Mazatlan
Palms Resort Mazatlan
The Palms Of Mazatlan Mazatlan
The Palms Resort of Mazatlan Resort
The Palms Resort of Mazatlan Mazatlán
The Palms Resort of Mazatlan Resort Mazatlán

Frequently asked questions

What is the cancellation policy at The Palms Resort of Mazatlan?

The Palms Resort of Mazatlan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palms Resort of Mazatlan?

As of 14 Aug 2026, prices found for a 1-night stay for 2 adults at The Palms Resort of Mazatlan on 23 Aug 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palms Resort of Mazatlan?

Yep, The Palms Resort of Mazatlan has free valet parking and free RV/bus/truck parking.

Are there any beaches close to The Palms Resort of Mazatlan?

Yep, The Palms Resort of Mazatlan is a short 13-minute walk from Playa Sábalo. Fun beach activities include volleyball.

Is there a spa on site at The Palms Resort of Mazatlan?

There's no onsite spa, but this property does offer services like massages.

Does The Palms Resort of Mazatlan have a pool?

The Palms Resort of Mazatlan has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes The Palms Resort of Mazatlan a romantic place to stay?

Beachfront dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at The Palms Resort of Mazatlan.

Is The Palms Resort of Mazatlan family-friendly?

You bet! With amenities such as a children's pool, as well as free infant beds in the guestrooms, it's no surprise that The Palms Resort of Mazatlan is a hit with families.

Does The Palms Resort of Mazatlan serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7 AM and noon.

Is there a free airport shuttle available at The Palms Resort of Mazatlan?

No, The Palms Resort of Mazatlan does not offer an airport shuttle service.

Is there a bar or restaurant at The Palms Resort of Mazatlan?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Palms Resort of Mazatlan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at The Palms Resort of Mazatlan?

No, pets and service animals are not allowed.

The Palms Resort of Mazatlan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 708 out of 1155 reviews
Rating 8 - Good. 253 out of 1155 reviews
Rating 6 - Okay. 109 out of 1155 reviews
Rating 4 - Poor. 54 out of 1155 reviews
Rating 2 - Terrible. 31 out of 1155 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services, the best restaurant in town panama is there, super recommended
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Matilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Staff verry nice
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

jose salome

Liked: Cleanliness, staff & service, amenities
Excelente hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

octaviano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Lizbeth Galaz

Todo excelente
Stayed 1 night in May 2026
Verified review

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dated but clean, beautiful pool area, good restaurant!!
Stayed 14 nights in Jan 2026
Verified review

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente la vista
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities
A great place on the beach!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jimmy

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Ana Patricia

Great service, great food, excellent view.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Wendy

Great location, great room
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent. The food at the swim bar was excellent kind of slow but all in all we love it there.
Stayed 16 nights in Mar 2026
Verified review

10/10 Excellent

María Coral

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean,food was delicious we will be back.
Stayed 7 nights in Jan 2026
Verified review

8/10 Good

Marco

Liked: Cleanliness, staff & service
It’s very convenient with the Panama restaurant but it’s time to update the hotel. Staff is very friendly and helpful and room very clean.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, amazing staff, very nice pool, large room but the bed was mediocre
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, pool was beautiful and food was good.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Jorge

Beach front, great service.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Ernestina

Liked: Cleanliness, amenities, property conditions & facilities
The view that webhad un our room to the icean was amazing. The food was delicious. We had an amazing stayed in The Palms.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Raid

Liked: Amenities
The location and the views of the ocean
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Madonna

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff. Amazing remodel pool and deck area!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Joaquin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice stay, I would definitely come back.
Stayed 3 nights in Nov 2025