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Four Points by Sheraton Medan

4.0 star property
Hotel in Medan with full-service spa and 24-hour fitness centre

Photo gallery for Four Points by Sheraton Medan

Gazebo
Meeting facility
Meeting facility
Outdoor pool
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Gym
  • Laundry
The current price is NZ$88
includes taxes & fees
28 Nov - 29 Nov

Explore the area

View map
Jl. Gatot Subroto No. 395, Medan, North Sumatra, 20119
  • Place, Plaza Medan Fair
    ‪17 min walk‬
  • Place, Sun Plaza
    ‪3 min drive‬
  • Place, Rahmat International Wildlife Museum & Gallery
    ‪3 min drive‬
  • Airport, Medan (KNO-Kuala Namu Intl.)
    ‪33 min drive‬

Room options

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 1 King Bed, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Bidet
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Smoking

1 bedroom, minibar, in-room safe, soundproofing

Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Rainfall showerhead
Hairdryer
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

1 bedroom, minibar, in-room safe, soundproofing

Junior Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bidet
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

1 bedroom, minibar, in-room safe, soundproofing

Suite, 1 Bedroom, Non Smoking

Highlights

Soundproofed
Air conditioning
Fridge
LED TV
Separate bedroom
Separate bath and shower
Private bathroom
Bidet
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Medan

Four Points by Sheraton Medan puts you in the centre of Medan, 1.8 km (1.1 mi) from Plaza Medan Fair and 2.9 km (1.8 mi) from DeliPark Mall Medan. Highlights at this hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A relaxing day at Puncak Alam Spa can include Thai massages, body scrubs and facials along with aromatherapy and reflexology. The restaurant, The Eatery, is open for breakfast, brunch, lunch and dinner. The Onyx is the hotel's own lobby lounge. Enjoy the 24-hour gym and kids' swimming pool. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Buffet breakfast is available daily between 6:00 AM and 10:00 AM. There's also the convenience of free self parking. .With a stay at this 4-property class Medan hotel, you'll be 2.9 km (1.8 mi) from Sri Mariamman Temple and 3 km (1.8 mi) from Rahmat International Wildlife Museum & Gallery.

What's nearby

  • Plaza Medan Fair - 17 min walk - 1.5 km
  • Sun Plaza - 3 min drive - 3.5 km
  • Rahmat International Wildlife Museum & Gallery - 3 min drive - 3.5 km
  • Sri Mariamman Temple - 4 min drive - 3.8 km
  • Vihara Gunung Timur - 4 min drive - 4.2 km

Getting around

  • Medan Station - 14 min drive
  • Medan (KNO-Kuala Namu Intl.) - 60 min drive

Restaurants

  • ‪Kerang Rebus Sumber Rejeki - ‬3 min walk
  • ‪Ayam Penyet Bu Mai - ‬2 min walk
  • ‪Selow Time Coffee - ‬5 min walk
  • ‪Sea food dan Nasi Uduk Tjong 45 Java Jln Gatot Subroto/Simp Ayahanda - ‬3 min walk
  • ‪The Eatery @ Four Points By Sheraton Hotel - ‬2 min walk

About this property

Four Points by Sheraton Medan

Hotel in Medan with full-service spa and 24-hour fitness centre
Four Points by Sheraton Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, spa services, and barbecue grills are also featured at Four Points by Sheraton Medan. Self parking is free.

This 4-star Medan hotel is smoke free.

  • 220 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Four Points by Sheraton Medan offers 220 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Fridges and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LED televisions come with cable channels. Housekeeping is offered on a daily basis and change of bedsheets can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Puncak Alam Spa. Services include sports massages, Thai massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 150,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • The Eatery
  • The Onyx

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Reflexology
  • Spa open daily
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 5 steps to reach entrance
  • Front entrance ramp
  • Lever door handles
  • Lift (230 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Phone accessibility kit
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 17

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points by Sheraton Medan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 350000.0 per stay.
  • Cots (infant beds) are available for IDR 350000.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 150000 per person
  • Crib (infant bed) fee: IDR 350000.0 per stay
  • Rollaway bed fee: IDR 350000.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Grand Serela Hotel Medan
Hotel Serela
Serela
Serela Hotel
Four Points Sheraton Medan Hotel
Four Points Sheraton Medan
Four Points by Sheraton Medan Hotel
Four Points by Sheraton Medan Medan
Four Points by Sheraton Medan Hotel Medan

Frequently asked questions

What is the cancellation policy at Four Points by Sheraton Medan?

Four Points by Sheraton Medan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Four Points by Sheraton Medan?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Medan on 28 Nov 2025 start from NZ$87.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Four Points by Sheraton Medan?

Yep, Four Points by Sheraton Medan has a free self car park.

Are there any beaches close to Four Points by Sheraton Medan?

The closest beach to Four Points by Sheraton Medan is Pantai Pondok Permai (36.9 km).

Is there a spa on site at Four Points by Sheraton Medan?

Yep, Puncak Alam Spa is available for guests. You'll enjoy heaps of services like body scrubs and facials, as well as Thai massages.

Does Four Points by Sheraton Medan have a pool?

Four Points by Sheraton Medan has an outdoor pool and a kids' pool.

Is Four Points by Sheraton Medan family-friendly?

You bet! With amenities such as a children's pool and a corner/local shop, as well as cots/infant beds in the guestrooms, it's no surprise that Four Points by Sheraton Medan is a hit with families.

Does Four Points by Sheraton Medan serve breakfast?

Yep, buffet breakfast is offered daily from 6:00 AM to 10:00 AM.

Is there a free airport shuttle available at Four Points by Sheraton Medan?

No, Four Points by Sheraton Medan does not offer an airport shuttle service.

Is there a bar or restaurant at Four Points by Sheraton Medan?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Four Points by Sheraton Medan?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Four Points by Sheraton Medan?

No, pets and service animals are not allowed.