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JW Marriott Hotel Medan

5.0 star property
Luxury spa hotel, walk to Grand City Hall

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JW Marriott Hotel Medan

Photo gallery for JW Marriott Hotel Medan

Outdoor pool
Exterior
Executive Deluxe, 1 King Bed, Non Smoking
Cafe
City view

Overview of JW Marriott Hotel Medan

Reviews
9.2

Wonderful

Popular amenities

  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Parking includedParking includedParking included

Check out the area

Map
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111
  • Popular LocationGrand City Hall9 min walk
  • Popular LocationMedan Mall3 min drive
  • Popular LocationSun Plaza3 min drive
  • AirportMedan (KNO-Kuala Namu Intl.)46 min drive

Room options

View all photos for Panoramic Room, 1 King Bed, City View

1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Deluxe, 1 King Bed, Non Smoking

Executive Deluxe, 1 King Bed, Non Smoking

Executive Deluxe, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 66 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Room, 2 Single Beds, City View

1 bedroom, premium bedding, minibar, in-room safe

Panoramic Room, 2 Single Beds, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Bathrobes
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 2 Single Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
LED TV
Separate bedroom
Premium bedding
Hairdryer
  • Sleeps 3
  • 1 King Bed

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Exterior detail
Aryaduta Medan
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4.1 out of 5, Very good, (212)
The price is NZ$105
for 1 night
includes taxes & fees
15 May - 16 May
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About the area

Medan

A luxury stay in the heart of Medan awaits you at JW Marriott Hotel Medan. Within a 20-minute stroll, you'll find Grand City Hall and Tjong A Fie's Mansion. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Spa by JW Marriott Medan can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the steam room. The restaurant, Marriott Cafe, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and kids' swimming pool. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find free WiFi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Places within a 30-minute walk of this 5-property class Kesawan hotel include Sun Plaza and Medan Mall.

What's nearby

  • Grand City Hall - 9 min walk
  • Medan Mall - 3 min drive
  • Sun Plaza - 3 min drive
  • Great Mosque of Medan - 4 min drive
  • University of North Sumatera - 6 min drive

Getting around

  • Medan Station - 11 min walk
  • Medan (KNO-Kuala Namu Intl.) - 45 min drive

Restaurants

  • Kimukatsu - 6 min walk
  • Starbucks - 2 min walk
  • Bistronomix - 2 min walk
  • Executive Lounge - 2 min walk
  • Taipan Restaurant - 4 min walk

About this property

JW Marriott Hotel Medan

Luxury spa hotel, walk to Grand City Hall
JW Marriott Hotel Medan offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A children's pool, a hot tub, and a sauna are also featured at the luxury JW Marriott Hotel Medan. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 5-star Medan hotel is smoke free.

  • 287 guestrooms or units
  • 3 dining venues
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott Hotel Medan offers 287 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. 55-inch LED televisions come with satellite channels and pay-per-view films.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), Dutch, English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (IDR 100,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: IDR 208,000 for adults and IDR 103,999 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Jade Chinese Restaurant
  • Marriott Cafe
  • Marriott Gourmet
  • Prime Steak House

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Portable bathtub seat
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • LED TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 484000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 208000 for adults and from IDR 103999 for children
  • Airport shuttle fee: IDR 350000 per vehicle (one-way)
  • Valet parking fee: IDR 100000 per day
  • Rollaway bed fee: IDR 484000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit.

Property is also known as

JW Marriott Hotel Medan
JW Marriott Medan
JW Medan
Marriott Hotel Medan
Medan JW Marriott Hotel
JW Marriott Hotel Medan Hotel
JW Marriott Hotel Medan Medan
JW Marriott Hotel Medan Hotel Medan

Frequently asked questions

What is the cancellation policy at JW Marriott Hotel Medan?

JW Marriott Hotel Medan offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott Hotel Medan?

As of 1 May 2024, prices found for a 1-night stay for 2 adults at JW Marriott Hotel Medan on 6 May 2024 start from NZ$125.65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott Hotel Medan?

Yep, JW Marriott Hotel Medan has a free self car park. Additionally there is valet parking for IDR 100000 per day.

Are there any beaches close to JW Marriott Hotel Medan?

The closest beach to JW Marriott Hotel Medan is Pantai Pondok Permai (34.1 km).

Is there a spa on site at JW Marriott Hotel Medan?

Yep, Spa by JW Marriott Medan is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does JW Marriott Hotel Medan have a pool?

JW Marriott Hotel Medan has an outdoor pool and a kids' pool.

What luxury perks are available at JW Marriott Hotel Medan?

JW Marriott Hotel Medan features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes JW Marriott Hotel Medan a romantic place to stay?

1 hot tub and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at JW Marriott Hotel Medan.

Is JW Marriott Hotel Medan family-friendly?

You bet! With amenities like a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise JW Marriott Hotel Medan is a hit with families.

Does JW Marriott Hotel Medan serve breakfast?

Yeah, buffet brekkie is available daily from 6 AM to 10:30 AM.

Is there a free airport shuttle available at JW Marriott Hotel Medan?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at JW Marriott Hotel Medan?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott Hotel Medan?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at JW Marriott Hotel Medan?

No, pets are not allowed.

JW Marriott Hotel Medan Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 364 out of 564 reviews" "
Rating 8 - Good. 149 out of 564 reviews" "
Rating 6 - Okay. 35 out of 564 reviews" "
Rating 4 - Poor. 12 out of 564 reviews" "
Rating 2 - Terrible. 4 out of 564 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Han Cheng

Stayed 1 night in Dec 2023

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the second we arrived to when we left were all amazing! They helped unload our bags and get them to the room, check in was so quick and they helped us with express laundry as we had to left the following day! The restaurant staff had amazing suggestions for breakfast and gave us many samples of local Indonesian dishes we could try! If we come back to Medan, this will be the definite place we will plan to stay at! Thanks for the great stay!
Stayed 1 night in Nov 2023

10/10 Excellent

Selim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023

10/10 Excellent

Howe Tseng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s worth it to stay in here. Everything is satisfying.
Stayed 3 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The room was so hot. They sent people to fix the AC but it’s Only cooling for the most 1/2 day. Even the Jade restaurant was warm. It seems like no AC in the hotel. We’re disappointed and found cooling place at the mall across the street. The Services were nice but the heat was unbearable. Thanks.
Stayed 3 nights in Sep 2023

10/10 Excellent

Maksa

Liked: Cleanliness, staff & service, property conditions & facilities
It’s clean and the staff very kind and helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 7 nights in Sep 2023

8/10 Good

ASHOK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast, swimming pool and spa facilities. I did not like the food in the chinese restaurant Jade which was too oily, tasteless and ordinary.
Stayed 2 nights in Sep 2023

10/10 Excellent

Yik How

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Medan. We enjoyed our stay so much. The staff was wonderful and the hotel facilities are fantastic - the spa pools are wonderful. We also had the best sleep here out of all the hotels we stayed at in Medan and wished we stayed here more nights.Convenient location with a huge mall just diagonally across the road too. If we ever return to Medan, we will definitely stay here
Stayed 1 night in Aug 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023