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Hotel BH El Poblado

3.5 star property
Hotel with free parking, steps from Santafé Mall

Photo gallery for Hotel BH El Poblado

Lobby
Dining
Sun deck
Front of property
City view from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Cra 43 No.9 Sur 35, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪8 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Desk
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, Balcony

Superior Double Room, Balcony

Superior Double Room, Balcony

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Premium bedding
Private bathroom
Hairdryer
Minibar
Coffee/tea maker
Desk
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Medellín

Hotel BH El Poblado places you in the centre of Medellín, steps from Santafé Mall and within a short 5-minute stroll of Oviedo Shopping Center. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .Enjoy the gym and sauna. Business amenities include meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Continental breakfast is available daily between 6:00 AM and 9:30 AM. There's also limited parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 3.5-property class El Poblado hotel, attractions include Medellín Clinic - El Poblado and Poblado Park.

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • EAFIT University - 7 min walk - 0.6 km
  • Golden Mile - 8 min walk - 0.7 km
  • Medellín Clinic - El Poblado - 17 min walk - 1.5 km

Getting around

  • Aguacatala Station - 12 min walk
  • Medellín (MDE-José María Córdova Intl.) - 38 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Leños Gourmet - ‬2 min walk
  • ‪Il Forno - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Mis Carnes Parrilla - ‬2 min walk

About this property

Hotel BH El Poblado

Hotel with free parking, steps from Santafé Mall
Hotel BH El Poblado offers its guests a sauna and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Hotel BH El Poblado. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Medellín hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 2011
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel BH El Poblado offers 70 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. LCD televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:30 AM for a fee: COP 40,000 for adults and COP 40,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 11 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel BH El Poblado

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 40000 for adults and from COP 40000 for children
  • Airport shuttle fee: COP 130000 per person (one-way)
  • Facilities fee: COP 10000 per person, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

bh El Poblado
Hotel bh
Hotel bh El Poblado
Hotel BH El Poblado Hotel
Hotel BH El Poblado Medellín
Hotel BH El Poblado Hotel Medellín

Frequently asked questions

What is the cancellation policy at Hotel BH El Poblado?

Hotel BH El Poblado offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel BH El Poblado?

Yep, Hotel BH El Poblado has a free self car park. Onsite parking is limited.

What makes Hotel BH El Poblado a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel BH El Poblado.

Does Hotel BH El Poblado serve breakfast?

You bet, continental breakfast is offered daily from 6:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hotel BH El Poblado?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel BH El Poblado?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel BH El Poblado?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel BH El Poblado?

No, pets and service animals are not allowed.

Reviews

Hotel BH El Poblado Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 662 out of 1003 reviews
Rating 8 - Good. 221 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

10/10 Excellent

isidro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2025

8/10 Good

Roberto

The staff, great people.and kind and helpful.
Stayed 6 nights in Sep 2025

8/10 Good

Juancito

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Jimmy

Stayed 2 nights in Aug 2025

4/10 Poor

Tess

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Convenient area and great staff, but our room had roaches.
Stayed 4 nights in Aug 2025

10/10 Excellent

agustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 3 nights in Aug 2025

10/10 Excellent

Sue- Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Shahram

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realy good place to stay..friendly staff,,and its just walk away from Santa Fe Mall
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline Cruz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, varied breakfast included. Very friendly staff. I have a good experience home.
Stayed 5 nights in Aug 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

ROSALBA

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place in Polanco. Awesome staff
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and friendly staff
Stayed 8 nights in Aug 2025

4/10 Poor

Hilda, San Juan

Paid for a king size bed and they put us in a smaller bed. check in was suppose to be at 3:00pm and at 6:00pm a was still waiting for room accomodation. Breafast was limited, unhealthy and poor.
Stayed 1 night in Aug 2025

6/10 Okay

Hilda, San Juan

Travelled with family
I paid for a king size bed and they put me in a smaller bed (no refund not apologizes given). Check in was suppose to be at 3:00pm and it was 6:00pm and was still waiting for room accomidation
Stayed 4 nights in Aug 2025

10/10 Excellent

Alex

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Erica

Very good, recommended 100%
Stayed 1 night in Aug 2025

8/10 Good

Gassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was nice, close to a lot of places. The staff was friendly.
Stayed 9 nights in Jul 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Verónica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Liked: Cleanliness
Disliked: Staff & service, amenities
Usefully next to a shopping mall with groceries in the basement.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carmillia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Location
Stayed 3 nights in Jul 2025

8/10 Good

ANIBAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in front of a large shoping mall with good stores and dinning (informal) options. Metro is 10 minutes away walking, it seems to be safe. We use it and it is convenient and clean (avoid rush hours). The hotel is a bit far from "El poblado" shoping and restaurant área and also far from downtown. Downtown Medellín did not feel too safe.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chevrolet, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jul 2025