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Hotel Ruiseñor

3.5 star property

Photo gallery for Hotel Ruiseñor

Lounge
Reception
Restaurant
A building with a sign that reads "Hotel Ruisenor."
Minibar, desk, laptop workspace, soundproofing

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is NZ$90
9 July - 10 July

Explore the area

View map
Carrera 49 # 50 - 71, Itagüí
  • Place, Viva Envigado
    ‪3 min drive‬
  • Place, Santafé Mall
    ‪6 min drive‬
  • Place, Lleras Park
    ‪10 min drive‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪46 min drive‬

Room options

View all photos for Standard Single Room

Minibar, desk, laptop workspace, soundproofing

Standard Single Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Minibar, desk, laptop workspace, soundproofing

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Minibar, desk, laptop workspace, soundproofing

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

Basic Twin Room

  • Sleeps 2
  • 1 Large Single Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Itagüí

Hotel Ruiseñor puts you in the centre of Itagüí, 3.1 km (1.9 mi) from Chimeneas Park and 3.1 km (1.9 mi) from Sabaneta Park. Highlights at this hotel include free breakfast (local cuisine), a restaurant and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Added amenities include a free manager's reception, a 24-hour business centre and coffee/tea in a common area. Each morning free breakfast is served. .Attractions within a 10-minute drive of this 3.5-property class Itagüí hotel include Santafé Mall and Lleras Park.

What's nearby

  • Viva Envigado - 3 min drive - 2.5 km
  • Santafé Mall - 6 min drive - 6.1 km
  • Poblado Park - 9 min drive - 8.9 km
  • Lleras Park - 10 min drive - 8.5 km
  • El Tesoro Shopping Park - 11 min drive - 7.8 km

Getting around

  • Ayura Station - 4 min drive
  • Medellín (MDE-José María Córdova Intl.) - 49 min drive

Restaurants

  • ‪Kokoriko - ‬1 min walk
  • ‪Parque Obrero - ‬6 min walk
  • ‪El Sotano - ‬6 min walk
  • ‪El Encuentro - ‬8 min walk
  • ‪Fonda Bitaguí Restaurante Bar - ‬4 min walk

About this property

Hotel Ruiseñor

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Hotel Ruiseñor also features coffee/tea in common area and dry cleaning/laundry services.

This 3.5-star Itagüí hotel is smoke free.

  • 50 guestrooms or units
  • Local cuisine
  • Breakfast available (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Ruiseñor offers 50 air-conditioned accommodations with DVD players and minibars. Cable televisions are provided. Bathrooms include a shower, bathrobes and bidets.

This Itagüí hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • DVD player
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • CD player
  • DVD player

Food and drink

  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 20000 per pet, per night

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 20000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Ruiseñor Itagui Hotel
Hotel Ruiseñor Itagui Itagüí
Hotel Ruiseñor Itagui Hotel Itagüí

Frequently asked questions

What is the cancellation policy at Hotel Ruiseñor ?

Hotel Ruiseñor offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Ruiseñor serve breakfast?

Yep, free local cuisine breakfast is on offer daily between 6:30 AM and 9:00 AM.

Is there a free airport shuttle available at Hotel Ruiseñor ?

No, Hotel Ruiseñor does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Ruiseñor ?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Ruiseñor ?

Check-in begins at 3:00 PM. Check-out time is 1:00 PM.

Hotel Ruiseñor Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

alex

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Very hard mattresses. Poor bkfst Very sparse
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal are pending for bringing me good service, Excellent customer service, very delicious breakfast in overall good cleaning but the shower needs more attention, same on the taller areas in the closet. But in general I’m satisfie.
Stayed 3 nights in Mar 2023
Verified

4/10 Poor

Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom in special the shower and toilet was a dirty, the last morning when my wife leave the hotel, someone try to going inside the room, at 5;45 am, I think trying to steal some stuff. Very unsatisfactory stay and the last time I’m booked on this place.
Verified

6/10 Okay

Manuel

Liked: Staff & service
ok
Stayed 6 nights in Aug 2023
Verified

8/10 Good

BIBIANA ANDREA

Liked: Cleanliness, staff & service
se escucha mucho el ruido de los carros seria bueno que tuviera vidrios anti ruido.
Stayed 1 night in May 2024
Verified

6/10 Okay

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cuando llegué no me dieron la habitación que reservé. Dado que no agendaron la reserva desde que la hice y aún así me cobraron la tarifa.
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

ANA

Disliked: Staff & service, property conditions & facilities
Reserve este hospedaje para mi papá que tuvo una cirugia en un hospital cercano, muy claro en la reserva dice DESAYUNO BUFET INCLUIDO, cuando mi madre fue a preguntar donde se servia el desayuno los empleados muy groseros le respondiendor que el hotel les hacia un favor con una cortesia del hotel que no habia ningun desayuno bufet y que si queria podia consimir o no hacerlo. Si no van a ofrecer un servicio real no lo pongan o digan que es caridad o favor, porque por estas cosas que parecen regaladas segun ustedes tambien se paga. No volveremos
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Ni muy muy, ni tan tan

A pesar de hacer reserva con 8 dias de anterioridad, la habitación asignada no fue la solicitada, sin ventana, mucho menos vista a la ciudad, sin wifi, sin mini bar, solo jabón de de hotel, más que hotel tenia ambiente a motel, por su distribución, decoracion y muebleria. El precio reservado no incluye el IVA
Stayed 3 nights in May 2023
Verified

8/10 Good

cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

maria camila

Disliked: Staff & service
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Emily

Stayed 1 night in Jun 2024
Verified

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen servicio

Stayed 1 night in Aug 2023