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4.2 out of 5

"Liked the proximity and ease to get around, small and intimate hotel. " More

By a verified traveller on Sat 15 Jun 2019

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Lancemore Crossley St. Melbourne. Within steps you'll find Princess Theatre and Collins Street within a 10-minute stroll. Highlights at this hotel include a restaurant and in-room free WiFi.

The restaurant, Crossley Restaurant, serves local cuisine and is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Other amenities include a gym and laundry facilities. Each morning buffet breakfast is served between 7 AM and 10 AM. There's also self parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lancemore Crossley St. Melbourne ratings based on 342 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lancemore Crossley St. Melbourne

Everyone (307) Couples (14) Business (5) Students (2) Family (8) Other (1)
5 out of 5
Liked the proximity and ease to get around, small and intimate hotel.

Posted by on 15 Jun. 2019

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5 out of 5

Posted by on 2 Jun. 2019

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5 out of 5

Posted by on 23 May 2019

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5 out of 5

Posted by on 19 May 2019

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5 out of 5

Posted by on 11 May 2019

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5 out of 5
The hotel was well located to easily access the city and even though they were doing building upgrades, there was little noise or disruption.

Posted by on 7 May 2019

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5 out of 5
Location is key for this property. Room was decent but not as nice as last time I stayed there.

Posted by on 6 May 2019

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4 out of 5
Bathroom a little outdated and hot water too hot! No mini bar snacks Otherwise clean, comfortable and good location to theatres

Posted by on 27 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Sherri K - Front Office Manager

Hi there, Thank you for leaving feedback on your recent stay. Pleased you had a comfortable stay and found the room clean. We are excited about the new rooms coming soon when our renovations are complete, hope you can experience one of them on a future stay at The Crossley Hotel. Kind Regards,

4 out of 5
Didn’t like the fact that we mistakenly got a wake up call on our first morning. Each day someone knocked on the door to see if the room was cleaned and then wondering if we had left yet.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

28 Apr. 2019 by Sherri K - Front Office Manager

Dear Hjt, Thank you for posting your feedback. We are very sorry for you receiving a wake up call that you did not request. We have also spoken with our housekeeping team regarding them knocking on your door prior to you leaving, so thank you for bringing this to my attention. We hope to welcome you back again in the near future. Kind Regards,

5 out of 5
Seamless check in, excellent rooms. Was very comfortable. Slightly uncomfortable bed with two matresses pushed together and pillows were too soft for me.

Posted by on 16 Apr. 2019

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Comment from Hotel Management

21 Apr. 2019 by Sherri K

Hi there, thanks for rating your stay 5/5! So pleased to read you enjoyed your stay. We hope to welcome you back again in the near future, please let us know when you book and we will provide some extra padding (topper) to the bed and have housekeeping find you some pillows to your liking.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A fitness center, a library, and a terrace are also featured at the family-friendly Lancemore Crossley St. Melbourne. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Melbourne hotel.

  • 89 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Lancemore Crossley St. Melbourne offers 89 accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Crossley Restaurant - This restaurant specializes in local cuisine and serves breakfast only.

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staffed front desk

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 19.50 per person
  • Self parking fee: AUD 25.00 per day
  • Nearby parking fee: AUD 25.00 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crossley Hotel
  • Crossley Hotel Melbourne
  • Crossley Melbourne
  • Hotel Crossley
  • Hotel Crossley Melbourne
  • Melbourne Crossley Hotel
  • Crossley Hotel Melbourne
  • Lancemore Crossley St. Melbourne Hotel
  • Lancemore Crossley St. Melbourne Melbourne
  • Lancemore Crossley St. Melbourne Hotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.