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Quest Dandenong

3.5-star property
2-6 James St, Dandenong, VIC 0508 053 286
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4.2 out of 5
Very good!
See all 113 wotif Reviews

"The lovely staff were amazing to deal with. Such great hospitality. Ohhh and the main reason why we were there!!! The amazing aircon and swimming pool ... " More

By a verified traveller on Mon 11 Mar 2024

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Hotel Description

At Quest Dandenong you'll be within just a 15-minute stroll of Dandenong Market and Dandenong Hospital. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a TV with digital channels, and each apartment features free WiFi, a DVD player, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A ceiling fan, a hair dryer, and an iron/ironing board are also available.

This business-friendly aparthotel offers free WiFi in public areas, a business center, and barbecue grills. Additionally, you'll find a snack bar/deli and laundry facilities. There's also the convenience of free self parking.

Within a 15-minute drive of this 3.5-star Dandenong aparthotel, attractions include Monash University and Chadstone Shopping Mall.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$160* Per night/room 12 May - 13 May

Executive One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Quest Dandenong ratings based on 113 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Dandenong

Everyone (62) Couples (23) Business (1) Family (29)
5 out of 5
The lovely staff were amazing to deal with. Such great hospitality. Ohhh and the main reason why we were there!!! The amazing aircon and swimming pool lol. Thank you Team Quest Dandy for having us. Kept us cool during the heat wave. Regards. Ese Family.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

15 Mar. 2024 by Manaz

Dear Ramona,It was an absolute pleasure having you stay with us at Quest Dandenong, and we're thrilled to read your kind words. Knowing that our staff's hospitality significantly contributed to your positive experience fills us with pride. Our team is passionate about providing exceptional service, and your acknowledgment means the world to us.The team at Quest Dandenong eagerly awaits the chance to host you again, ensuring your next stay is just as enjoyable.Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

4 out of 5

Posted by on 13 Feb. 2024

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Comment from Hotel Management

8 Apr. 2024 by Anu

Dear Wei,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,The Quest Dandenong Team

5 out of 5

Posted by on 25 Dec. 2023

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Comment from Hotel Management

25 Jan. 2024 by Quest Dandenong

Hi Stephen, Thank you for your review.Hope to see you next time :)Warm regards, Quest team

4 out of 5
This property was great for our needs. The staff were all very friendly and helpful. The only issue we had was the bed was very uncomfortable

Posted by on 19 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by Quest Dandenong

Dear Gregory ,Thank you. We value you as guests and appreciate your generous feedback. We do have upcoming renovations in the near future.We hope to welcome you back to Quest Dandenong again in the future!Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

4 out of 5
Staff were helpful and friendly, room was clean and great value for money for our family of 4, with 2 bathrooms, washing machine and dryer, equipped kitchen and appropriate bedding

Posted by on 25 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Manaziz Chauhan

Dear Lauren,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

4 out of 5
Have stayed here a couple of times now and it’s convenient and staff are very friendly

Posted by on 16 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Manaziz Chauhan

Dear Elizabeth,It was a pleasure to host you here at Quest Dandenong. Thank you.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

5 out of 5

Posted by on 16 Jun. 2023

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Comment from Hotel Management

26 Jun. 2023 by Manaziz Chauhan

Dear Matthew ,Thank you very much for your kind words. I am glad you and your family loved your stay.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

5 out of 5

Posted by on 27 May 2023

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Comment from Hotel Management

3 Jun. 2023 by Manaz

Dear Amanda ,Thank you for sharing your appreciation of your stay at Quest Dandenong, it means a lot to the staff and management.We hope to welcome you back to Quest Dandenong again in the near future!Kind Regards,Manaziz ChauhanBusiness Owner, Quest Dandenong

4 out of 5
The facilities and layout of the apartment were great but the bed was a bit hard

Posted by on 8 May 2023

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Comment from Hotel Management

22 May 2023 by Manaz

Dear Donna , Thank you for your wonderful feedback, it is greatly appreciated, and we are delighted that you enjoyed your recent stay with us. We hope to welcome you back to Quest Dandenong again in the near future! Kind Regards, Manaz

3 out of 5
Staff were excellent and very helpful.

Posted by on 11 Apr. 2023

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Comment from Hotel Management

11 Apr. 2023 by Quest Dandenong

Good afternoon Vong, thank you for taking time to review us.Hope to see you again.

About the Quest Dandenong

Location 2-6 James St, Dandenong, VIC 3175

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. A business center and a meeting room are available. An outdoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Quest Dandenong. Self parking is free. You'll have access to the indoor pool at a partner property. This 3.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 2 levels
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Dandenong Station (1.6 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Quest Dandenong offers 34 air-conditioned accommodations with washers/dryers and DVD players. Televisions come with digital channels. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Television
  • Digital channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 10:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 7:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property's front desk is open during the following times:

  • Monday - Friday: 7:00 AM - 10:00 PM
  • Saturday - Sunday: 7:00 AM - 10:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45 per night.
  • Cribs (infant beds) are available for AUD 5 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property requires matching identification and credit card to be presented at check-in for deposit pre-authorization for incidentals.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • No lifts
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards
  • Guests will receive an email with special check-in instructions
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 2
  • Guest will receive an email before arrival 24 hours
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Guests must register online prior to arrival

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay
  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 5 per night
  • Rollaway bed fee: AUD 45 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Dandenong Quest
  • Quest Dandenong Serviced Apts
  • Quest Serviced Apts Apartment Dandenong
  • Quest Dandenong Apartment
  • Quest Dandenong
  • Quest Dandenong Aparthotel
  • Quest Dandenong Dandenong
  • Quest Dandenong Aparthotel
  • Quest Dandenong Aparthotel Dandenong

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Quest Dandenong.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.