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Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

A modern lobby with a reception desk, a seating area with patterned cushions, and a staircase leading to an upper floor.
A Holiday Inn Express building with a covered entrance, brick facade, and large windows.
A reception area with a blue accent wall, a wooden reception desk, and a sign indicating a business center.
A modern hotel lobby with multiple dining tables and chairs, a coffee machine, and a TV mounted on a wooden panel.
A hotel room with two beds, a desk, a chair, and a couch.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$281
includes taxes & fees
29 Oct - 30 Oct

Explore the area

View map
7784 Wolf Trail Cove, Germantown, TN, 38138
  • Place, Germantown Performing Arts Centre
    ‪2 min drive‬
  • Place, Cameron Brown Park
    ‪3 min drive‬
  • Place, Tennessee Shakespeare Company
    ‪3 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (Sofa)

A hotel room with two beds, a desk with a computer, a TV, and a wardrobe.

Suite, 2 Queen Beds (Sofa)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed (Minifridge)

A hotel room with a bed, a blue sofa, a wooden coffee table, a nightstand, and a lamp.

Standard Room, 1 King Bed (Minifridge)

9.4 out of 10
Exceptional
(19 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a blue sofa, a wooden coffee table, a nightstand, and a lamp.

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Suite, 1 King Bed with Sofa bed

A hotel room with a bed, a blue sofa, a wooden coffee table, a nightstand, and a lamp.

Standard Suite, 1 King Bed with Sofa bed

  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A bed with white bedding and pillows against a textured wall.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(20 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room

A bed with white bedding and pillows against a textured wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds (Sofa)

A bed with white bedding and pillows against a textured wall.

Standard Room, 2 Queen Beds (Sofa)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free wired internet

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About the area

Germantown

At Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG you'll be 2.5 km (1.6 mi) from Germantown Performing Arts Centre and 3.3 km (2.1 mi) from Methodist Le Bonheur Germantown Hospital. Highlights at this hotel include free daily breakfast, an indoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas and a 24-hour fitness centre, and has a business centre. Other amenities include a conference centre, a 24-hour business centre and a snack bar/deli. Each morning free full breakfast is offered between 6:30 AM and 9:30 AM. There's also the convenience of free extended parking. .Attractions within a 15-minute drive of this Germantown hotel include Wolfchase Galleria and University of Memphis.

What's nearby

  • Germantown Performing Arts Centre - 2 min drive - 1.8 km
  • Cameron Brown Park - 3 min drive - 3.6 km
  • Tennessee Shakespeare Company - 3 min drive - 3.2 km
  • Opera Memphis - 4 min drive - 4.3 km
  • Battlefront Lasertag and Paintball - 5 min drive - 6.4 km

Getting around

  • Memphis Central Station - 26 min drive
  • Memphis International Airport (MEM) - 24 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Hueys Germantown - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk
  • ‪Jojo’s Espresso - ‬2 min drive

About this property

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2034 square feet (189 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG. Self parking is free.

This Germantown hotel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 3 levels
  • Conference rooms
  • 2034 sq ft of conference space
  • 189 sq. m of conference space
  • Built in 2009
  • Full breakfast (free)
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • No smoking on site
Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers 72 accommodations with laptop-compatible safes and complimentary newspapers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 47-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Germantown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, 1,002 reviews
The price is NZ$310
includes taxes & fees
11 Oct - 12 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mountain biking
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (2,034 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium digital channels
  • MP3 dock

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Memphis/Germantown
Holiday Inn Express Memphis/Germantown
Holiday Inn Express Hotel Memphis/Germantown Germantown
Holiday Inn Express Memphis/Germantown Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Inn Express MemphisGermantown
Holiday Inn Express Hotel Suites Memphis/Germantown
Holiday Inn Express Hotel Suites Memphis/Germantown by IHG
Holiday Inn Express Hotel Suites Memphis/Germantown an IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

As of 29 Sept 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG on 29 Oct 2026 start from NZ$281, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

Yep, Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG has a free self car park, free extended parking and free RV/bus/truck parking.

Does Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG have a pool?

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG has an indoor pool.

Is Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG is a hit with families.

Does Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG serve breakfast?

Yeah, complimentary full breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

No, Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG?

No, only service animals are allowed.

Holiday Inn Express Hotel & Suites Memphis/Germantown by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 385 out of 656 reviews
Rating 8 - Good. 172 out of 656 reviews
Rating 6 - Okay. 56 out of 656 reviews
Rating 4 - Poor. 19 out of 656 reviews
Rating 2 - Terrible. 24 out of 656 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing! Most comfortable bed in any hotel I’ve ever been.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Employees were cordial and helpful
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased during our stay at this location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all helpful and friendly. The breakfast was well supplied, including better tasting coffee than most hotel free breakfast bars. The location was lovely, with direct access to the Germantown Greenway, a paved walking path along by the Wolf River. We enjoyed a morning walk before checking out. We will stay here again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The breakfast could be better!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location, nice room, walking distance to greenway
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Bacon and shower pressure good. Lot of opportunities for improvement elsewhere.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was great
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facility was clean.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Nice place to stay but rate was a little high compared to other options with more amenities.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very clean, modern, and comfortable. Breakfast was above average and the 24 hour coffee was exceptional.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Amenities
Staff are exceptionally kind and helpful here. Going back for our third stay this year!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay!
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and nice location. Nice staff and clean room.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean & comfortable. The staff was extremely kind & helpful
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place to stay.
Stayed 1 night in Aug 2022
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location, quiet area, clean facilities. Breakfast is not the greatest but better than nothing. Staff is courteous and friendly.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient to restaurants and shopping. Close enough to visit downtown Memphis but in a safer place
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay

Location is great, next to a park, very quiet. Shopping and restaurants close enough. I would stay here again.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Staff & service
Safe and quiet area
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy Bed, Clean all the way through the hotel/room. Breakfast served was excellent.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and good location.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like to stay at Holiday Inn Express
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trey was great! we had a great stay
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly. Hotel was clean
Stayed 1 night in Apr 2025