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Hotel Los Aluxes

Property class: 3.5

Photo gallery for Hotel Los Aluxes

A buffet with various food items including bread, pastries, and fruits.
An indoor atrium with a central fountain, potted plants, and a modern reception area.
A hotel lobby with a reception desk, a luggage cart, and a potted plant.
A lush courtyard with a staircase leading to a building entrance, surrounded by dense tropical foliage and large terracotta pots.
A pool area with lounge chairs and potted plants, a mural with wildlife, and a clear blue pool.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air-conditioning
  • Business services
The current price is NZ$137
includes taxes & fees
14 Sept - 15 Sept

Explore the area

View map
Calle 60 # 444 x 49, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪5 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Place, Plaza Grande
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room

A hotel room with two beds, a desk, a chair, a window with curtains, and a nightstand with a phone and a bottle.

Standard Room

7.2 out of 10
Good
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

A hotel room with two beds, a TV, a desk with a chair, and a balcony with a view.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

A hotel room with two beds, a desk, and a large window.

Family Suite

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed

View all photos for Executive Suite

A balcony with a glass door, a sofa, a table with a plate of food and a glass of orange juice, and a black chair.

Executive Suite

7.6 out of 10
Good
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Superior

Desk, laptop workspace, bed sheets

Suite Superior

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room

Desk, laptop workspace, bed sheets

Room

  • 15 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Room Standard

Desk, laptop workspace, bed sheets

Room Standard

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Mérida

Hotel Los Aluxes puts you in the heart of Mérida, within just a 10-minute stroll of Paseo de Montejo and Mérida Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The restaurant, Aluxes, serves Mexican cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the free kids' club and pool loungers as well as access to ecotours and a playground. Business amenities include 8 meeting rooms, conference space, and a business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3.5-property class Mérida Centro hotel include Plaza Grande and Yucatán Siglo XXI Convention Center.

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Paseo de Montejo - 5 min walk - 0.5 km
  • Santa Ana Park - 5 min walk - 0.5 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Plaza Grande - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 20 min drive

Restaurants

  • ‪Bardo - ‬3 min walk
  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Beer Lovers Mid - ‬1 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Casa Yucatan - ‬1 min walk

About this property

Hotel Los Aluxes

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and 8 meeting rooms are available.

Public spaces have free WiFi. An outdoor pool, a complimentary children's club, and tour/ticket assistance are also featured at the business-friendly Hotel Los Aluxes. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Mérida hotel is smoke free.

  • 155 guestrooms or units
  • 6 levels
  • 2 buildings
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Los Aluxes offers 155 air-conditioned accommodations, with free toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower. Housekeeping is provided on a daily basis.

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  • Parking included
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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Aluxes

Things to do

  • Ecotours
  • Free children's club
  • Outdoor pool
  • Playground

Family friendly

  • Free children's club
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business centre
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per accommodation, per night, plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7 AM to 10:30 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Los Aluxes
Los Aluxes Hotel
Los Aluxes Hotel Merida
Los Aluxes Merida
Hotel Los Aluxes Merida
Hotel Los Aluxes
Hotel Los Aluxes Mérida
Los Aluxes Mérida
Hotel Los Aluxes Hotel
Hotel Los Aluxes Mérida
Hotel Los Aluxes Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Los Aluxes?

Hotel Los Aluxes offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Los Aluxes?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel Los Aluxes on 14 Sept 2026 start from NZ$137, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Los Aluxes?

Yep, Hotel Los Aluxes has a free self car park. Onsite parking is limited (max 1 space per unit).

Does Hotel Los Aluxes have a pool?

Hotel Los Aluxes has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7 AM to 10:30 PM.

Is there a free airport shuttle available at Hotel Los Aluxes?

No, Hotel Los Aluxes does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Los Aluxes?

Yep, they've got a lounge bar and an onsite restaurant that serves Mexican cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Los Aluxes?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Los Aluxes Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 285 out of 819 reviews
Rating 8 - Good. 262 out of 819 reviews
Rating 6 - Okay. 155 out of 819 reviews
Rating 4 - Poor. 59 out of 819 reviews
Rating 2 - Terrible. 58 out of 819 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located for our stay in Merida.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Martha Elba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property welcome pets, Bar oder diner options, but is you aren't interested is many restaurants close by Beds are very confortable
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 8 nights in Mar 2024
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service
Very clean and kind staff.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was clean. Quiet and very friendly
Stayed 10 nights in Jun 2025
Verified review

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very helpfull and friendly. The hotel is in the main street abd surrounded by excellent restaurants
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Rosaura

Liked: Cleanliness, staff & service
Nice closed to centro& shopping.
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Ramon

Disliked: Cleanliness, amenities, property conditions & facilities
Property is in a great location. Website pictures are deveiving. Property needs updating. Here are so.e pictures.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Hermes Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Anamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great the service is amazing
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Apr 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of gorgeous outdoor covered areas. Amazing views. Ocean breezes made the property very comfortable. Beautifully colored home with everything you need.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

fernando m

Liked: Cleanliness, amenities, property conditions & facilities
was clean
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are so glad we found this pet-friendly hotel 5 blocks from the tourist center. The rooms were clean, beds comfortable and very quiet. We could sit with our dog on the terrace and have breakfast. Will definitely use again.
Stayed 1 night in Feb 2023
Verified review

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
Place is rundown
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
I have no words to describe the service and cleanliness of Los Aluxes. After having a nightmare at another hotel, (which by the way I lost a ton of money but will report it for giving misleading information) I was able to quickly book Hotel Los Aluxes and within a fe minutes and a call to the hotel they welcome us and made us feel at home! THANK YOU TO ALL THE STAFF AT HOTEL LOS ALUXES!!!
Stayed 7 nights in Oct 2025
Verified review

6/10 Okay

Hector

Liked: Amenities, property conditions & facilities
The hotel is in the right place of what we were looking for, but it was too noisy at night.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

HEBER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

The stay was nice, location perfect for exploring the city. The breakfast was ok nothing special (Americana breakfast review only). If you stay there be careful when laying down your head as a cement decorative ridge is perfect to hit the back of your head on. I have an egg on my head from doing that twice. The personnel ere all very kind. Overall nice place to stay.
Stayed 5 nights in Feb 2025
Verified review

2/10 Terrible

Eileen

Disliked: Cleanliness, staff & service, amenities
My photos are not photoshopped like in their ads. Mold everywhere, very unhealthy.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Indira

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice experience. The area was clean! Only problem I had was no internet in my room.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and clean. The only one suggestion is to have almond milk old fashion oat meal.
Stayed 5 nights in May 2023
Verified review

4/10 Poor

Maria

Liked: Cleanliness, staff & service, amenities
Daily street closures limited the access to Hotel entrance. Making it very inconvenient & difficult to gain access to & from the Hotel. We are so glad we did not rent a vehicle. Daily Uber dropped us off two blocks
Stayed 10 nights in Nov 2025
Verified review

4/10 Poor

vanesss

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Lost they Quality
Stayed 1 night in Aug 2025