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Hotel Mucuy

3.0 star property

Photo gallery for Hotel Mucuy

Front of property
Terrace/patio
Superior Double Room | Bathroom
Family Room
Family Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$58
includes taxes & fees
1 May - 2 May

Explore the area

View map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Place, Mérida Cathedral
    ‪3 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪14 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Single Use

Free WiFi

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Free WiFi

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

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About the area

Mérida

Hotel Mucuy puts you in the heart of Mérida, within just a 10-minute stroll of popular attractions like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find a coffee shop/cafe. .Attractions within a 15-minute drive of this 3-property class Mérida Centro hotel include Plaza Altabrisa and U.S. Consulate General Mérida.

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 3 min walk - 0.3 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Bar Flamel - ‬1 min walk
  • ‪De La Union - ‬3 min walk
  • ‪Bistrola 57 - ‬3 min walk
  • ‪Xoxo Club - ‬2 min walk
  • ‪Delorean Bar - ‬2 min walk

About this property

Hotel Mucuy

There's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Mérida hotel is smoke free.

  • 19 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Coffee shop
Hotel Mucuy offers 19 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Mucuy?

Hotel Mucuy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mucuy?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Mucuy on 1 May 2026 start from NZ$58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Mucuy?

No, Hotel Mucuy does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mucuy?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Mucuy Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 49 out of 135 reviews
Rating 8 - Good. 39 out of 135 reviews
Rating 6 - Okay. 22 out of 135 reviews
Rating 4 - Poor. 12 out of 135 reviews
Rating 2 - Terrible. 13 out of 135 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

miss aneta

Liked: Cleanliness, staff & service
Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Stayed 3 nights in Dec 2025

4/10 Poor

Hrvoje

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Stayed 1 night in Aug 2025

8/10 Good

Randal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Dianne Allyza

Liked: Staff & service
Stayed 3 nights in May 2025

6/10 Okay

Carole

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Stayed 5 nights in Jan 2025

2/10 Terrible

carlos, East Wenatchee

Stayed 2 nights in Oct 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Stayed 5 nights in Nov 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gustó. No lo recomiendo ni regresaría. Me quedé 5 noches. Hice check in por la noche, y la habitación que me correspondía estaba sucia. Me asignaron una nueva habitación, pero ésta no estaba mejor: Había telarañas en prácticamente todas las esquinas, piso y techo. No hay agua caliente en la regadera. No hay un solo gancho para colgar toallas en el baño. No hay separación para el área de la regadera, por lo que el wc termina empapado al bañarse. El colchón de la cama no es cómodo, se hunde. Las almohadas súper planas. Por las noches encendían como un motor que se encendía y apagaba, casi imposible de ignorar. El personal en general fue amable, pero no compensa la baja calidad del hotel.
Stayed 5 nights in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Ranpreet

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024

8/10 Good

Constance

Stayed 2 nights in Jul 2024

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024

10/10 Excellent

Ana Karen

Stayed 3 nights in Jan 2024

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.friendly staff. Nothing fancy,but what do you want for the price. You are right in town.
Stayed 1 night in Jul 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.

8/10 Good

Francisco

Stayed 2 nights in Dec 2025

8/10 Good

angel

Liked: Cleanliness, staff & service
Le falta remodelación
Stayed 2 nights in Dec 2025

8/10 Good

lazaro antonio

Stayed 2 nights in Dec 2025

8/10 Good

Ivonne

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Muy amables
Stayed 2 nights in Dec 2025

2/10 Terrible

JOSE

Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Stayed 1 night in Dec 2025

10/10 Excellent

JOSE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Dec 2025