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Hotel Mucuy

Property class: 3

Photo gallery for Hotel Mucuy

A hotel facade with a sign reading "Hotel & Boutique," a "Caffè" sign, and a "Hotel Abierto" sign.
A room with two beds, a TV on the wall, and a decorative metal gate.
A tiled shower with a marble pattern and two shower knobs.
A hotel room with three beds, each with a pink bedspread and white pillows. There is a wooden wardrobe, a mirror on the wall, and a small plant on a nightstand.
A yellow building with numbered windows, a balcony with a metal railing, and a courtyard with potted plants.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • 24/7 front desk
The current price is NZ$45
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
481 C. 57 Centro, Mérida, Yuc., 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪3 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Superior Double Room

A hotel room with a bed, two bedside tables, a ceiling fan, a framed picture on the wall, and a coat rack.

Superior Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

A room with two beds, yellow walls, a framed picture, and a window with curtains.

Double Room Single Use

8.4 out of 10
Very good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

A room with two beds, yellow walls, a framed picture, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

A hotel room with three single beds, a television mounted on the wall, and a window with curtains.

Triple Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Room

A bedroom with a bed, a ceiling fan, a nightstand, a window with curtains, and a painting on the wall.

Standard Room

7.8 out of 10
Good
(10 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room

A hotel room with three beds, each with a pink bedspread and white pillows. There is a wooden wardrobe, a mirror on the wall, and a small plant on a nightstand.

Family Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed
  • Free Wi-Fi

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About the area

Mérida

Hotel Mucuy puts you in the heart of Mérida, within just a 10-minute stroll of popular attractions like Mérida Cathedral and Paseo de Montejo. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Plus you'll find a coffee shop/cafe. .Attractions within a 10-minute drive of this 3-property class Mérida Centro hotel include Yucatan International Convention Center and Yucatán Siglo XXI Convention Center.

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 3 min walk - 0.3 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Bar latino - ‬5 min walk
  • ‪De La Union - ‬3 min walk
  • Gorditas Doña Gorda
  • ‪Bar Flamel - ‬1 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hotel Mucuy

There's a coffee shop/cafe on site. Public spaces have free WiFi.

This 3-star Mérida hotel is smoke free.

  • 19 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • No smoking on site
  • Coffee shop
Hotel Mucuy offers 19 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A coffee shop/cafe

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping on request

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM

Property is also known as

Hotel Mucuy Hotel
Hotel Mucuy Mérida
Hotel Mucuy Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Mucuy?

Hotel Mucuy offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Mucuy?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Mucuy on 1 Sept 2026 start from NZ$45, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Hotel Mucuy?

No, Hotel Mucuy does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Mucuy?

Check-in begins at 3:00 PM. Check-out time is noon.

Hotel Mucuy Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 172 reviews
Rating 8 - Good. 49 out of 172 reviews
Rating 6 - Okay. 25 out of 172 reviews
Rating 4 - Poor. 15 out of 172 reviews
Rating 2 - Terrible. 15 out of 172 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Luz Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a place to be afordable clean close to everything..Friendly and helpful staff..
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful being so close to the cathedral. Very nice having a pool.
Stayed 18 nights in Feb 2026
Verified review

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'm happy to be near the Cathedral. Room size is good. Swimming pool is topped up and clean. The best is thdt it's quiet, day and night.
Stayed 27 nights in Dec 2025
Verified review

8/10 Good

miss aneta

Liked: Cleanliness, staff & service
Traditional rooms, large, clean. Comfortable queen size bed. I had free breakfast which was just sweet pastry and bowl of fruits for 3 days. Staff was welcoming, but not everyone.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dagmar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and central place to stay, simple rooms, but comfortable. Very good matrasse, the pool is a big plus with hot weather. Friendly and helpful staff. Very recommendable.
Stayed 4 nights in Jan 2024
Verified review

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly service
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Andrew

Disliked: Cleanliness, amenities, property conditions & facilities
I wasn’t expecting much for the cheap price but I was still disappointed. Ripped and stained sheets, insects flying around the bathroom, toilet didn’t flush, no hot water in the shower. The lobby and common areas are well maintained so I don’t know why the rooms can’t be too.
Stayed 2 nights in Feb 2026
Verified review

4/10 Poor

Neil

Disliked: Cleanliness, amenities, property conditions & facilities
Kinda run down, no privacy, free breakfast is only a little sliced fruit, o.j, and coffee. Limited menu but more available for extra price. Parking is paid, the theres a handicap sign in front that they say you cant use, i did and was fine by the police. Staff isnt fluent on english. No hand soap on site, had no t.p., shower looked scary, toilet barely flushed...
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Andreas

Liked: Staff & service, property conditions & facilities
Although not stated on the website, the room had air conditioning and a ceiling fan. The staff is very accommodating. A well-kept backyard where you can relax and unwind
Stayed 3 nights in Feb 2024
Verified review

8/10 Good

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal amable
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Caroline

Liked: Cleanliness, amenities
I really liked the location of the hotel, it is located in the middle of the city and you can go everywhere. The hotelroom was good, the bed was comfortable and we didn't have any mosquitos or other insects inside. The room gets cleaned everyday wirh fresh towels. But: when it rains the room becomes very humid and the outdoor area of the hotel could be better maintaimed: You can't use the pool, it's green and the table outside are dirty.
Stayed 5 nights in Nov 2023
Verified review

6/10 Okay

Carole

2 star hotel

It is 2 star hotel. Not much English spoken. Had to ask for change of towel twice during my 5 day stay. Warning: pets allowed in this hotel. Had a dog barking late into the night and then early morning for 2 days! You get what you pay for!
Stayed 5 nights in Jan 2025
Verified review

4/10 Poor

Ranpreet

Disliked: Cleanliness, amenities
Staff at night does not speak English
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Javier Jonatan

Disliked: Staff & service, property conditions & facilities
Regular
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S/c
Stayed 2 nights in Apr 2024
Verified review

2/10 Terrible

Ofelia

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
The price point and location are about all I can recommend. It wasn’t very clean, they wouldn’t let me borrow a broom to clean the cockroach from my room and there was no hot water in the shower. I suppose I got what I paid for but I’m not even sure about that. I wouldn’t recommend unless you had no other options in your budget.
Stayed 5 nights in Nov 2024
Verified review

4/10 Poor

Carolyn

Disliked: Cleanliness, amenities, property conditions & facilities
The toilet stopped flushing, no one came to fix. Only two plugs in the room, one wouldn’t hold a plug so I had to charge electronics in the bathroom. Drapes wouldn’t close, no privacy. No maid service.
Verified review

4/10 Poor

Hrvoje

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel Mucuy has good lcoation, property is close to the city center, parking is just near by hotel. I wish parking lcoation has been communicated with us before we arrived to the hotel, as it was hussle to find right parking. They should send google location to us about where is parking. Although it say parking is available they didn't say we need to pay additionaly to park our car (120 pessos) Second, room was quite OK, we booked triple room, 2 bed mattraces were OK, but thirtd was aged, old and not comfortable. And thirdly, shower pressure was extremely low, water was barely going, so it was impossible to take a proper shower. AC worked OK in the room, so that's a plus. We didn't use pool so I no comment on that. And we skipped breakfast, so I cannot comment on that, too. For budget travels this might be OK place fora night, but for a longer stay you will be irritated you cannot take normal shower, consider outside is very humid and hot and you need to take shower moment you enter the room. Also water didn't wanna to go in shower cabin, drain was very bad.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Peter J.

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It is not a matter of “dislike” per se. This is an old, old facility that is being upgraded “ mañana”. For that reason, I could only give the facility two stars. However, there are other aspects to consider. STAFF:10 HVAC:10 DAILEY MAID SERVICE: 10 ONSITE SECURITY:10 BREAKFAST: 9 FACILITY CLEANLINESS: 8 ROOM CLEANLINESS: 8 PROXIMITY TO NUMEROUS RESTAURANT AND VENUES: 10 NEIGHBORHOOD WALKABILITY: 8 Merida, like much of Mexico has narrow, uneven sidewalks that are crumbling. Be careful where you step! I paid for LOCATION & WALKABILITY. Everything else was a bonus! I stayed for 21 days (mid May-Mid June the average daytime temp never dropped below 100F) and for the most part everything was good. Everyday, a staff member asked if I wanted room service if I was still in the room when they came through. Otherwise, they cleaned the room changed the sheets and towels. They have a good breakfast. If I opted to go across the street, I could eat breakfast a Chilakilz. I would stay there again. Muy bien!!
Stayed 21 nights in May 2024
Verified review

10/10 Excellent

moises brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio muy bueno , todo el personal muy amable , el señor luis muy buena persona , en verdad te hacen sentir como en casa ... seraaa q yo si regresare ahii mil veces
Stayed 5 nights in May 2026
Verified review

8/10 Good

Henrry

Liked: Staff & service, amenities
Le falta una renovación a baño. Pueden realizar muchas mejoras
Stayed 1 night in May 2026
Verified review

2/10 Terrible

WILFRIDO

Disliked: Cleanliness, staff & service
NO RESPETARON EL PRECIO ESTABLECIDO POR LA APP Y TODAVIA LAS SÁBANAS ESTABAN MANCHADAS Y APESTABA
Stayed 1 night in May 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities
Muy cerca del centro y con aire acondicionado
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Encantador y muy centrico
Stayed 2 nights in Apr 2026