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Hotel Santa Ana

3.0 star property

Photo gallery for Hotel Santa Ana

Breakfast served
Quadruple Room
Outdoor pool, pool loungers
Interior
Breakfast served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$114
includes taxes & fees
8 July - 9 July

Explore the area

View map
Calle 45 #503, entre 60 y 62, Mérida, YUC, 97000
  • Place, Paseo de Montejo
    ‪3 min walk‬
  • Place, Mérida Cathedral
    ‪15 min walk‬
  • Place, Plaza Grande
    ‪15 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout curtains

Quadruple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Premium bedding, desk, laptop workspace, blackout curtains

Quadruple Room

8.0 out of 10
Very good
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

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About the area

Mérida

Hotel Santa Ana puts you in the heart of Mérida, within a 20-minute stroll of Paseo de Montejo and Mérida Cathedral. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Additionally, you'll find a coffee shop/cafe and coffee/tea in a common area. Each morning continental breakfast is served between 7:30 AM and 12:30 PM. There's also the convenience of limited parking. .Sights within a 10-minute drive of this 3-property class Mérida Centro hotel include Plaza Grande and U.S. Consulate General Mérida.

What's nearby

  • Santa Ana Park - 1 min walk - 0.1 km
  • Paseo de Montejo - 3 min walk - 0.3 km
  • Parque Santa Lucía - 8 min walk - 0.7 km
  • Mérida Cathedral - 15 min walk - 1.3 km
  • Plaza Grande - 15 min walk - 1.3 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 19 min drive

Restaurants

  • ‪Bardo - ‬3 min walk
  • ‪Manjar Blanco - ‬3 min walk
  • ‪Taqueria y Locheria "El Negro Gil - ‬3 min walk
  • ‪Loncheria Rany - ‬3 min walk
  • ‪Huniik - ‬1 min walk

About this property

Hotel Santa Ana

There's a restaurant on site, as well as a coffee shop/cafe. A computer station is on site and WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Santa Ana. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mérida hotel.

  • 18 guestrooms or units
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Dining venue
Hotel Santa Ana offers 18 air-conditioned accommodations with free newspapers and a hairdryer. Beds feature premium bedding. 34-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a ceiling fan and blackout curtains. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 12:30 PM for a fee: MXN 100 to 200 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 100 to 200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Alcohol isn't served at Hotel Santa Ana.

Property is also known as

Hotel Santa Ana Merida
Santa Ana Merida
Hotel Santa Ana Mérida
Santa Ana Mérida
Hotel Santa Ana Hotel
Hotel Santa Ana Mérida
Hotel Santa Ana Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Santa Ana?

Hotel Santa Ana offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Santa Ana?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Hotel Santa Ana on 8 Jul 2026 start from NZ$114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Santa Ana?

Yep, Hotel Santa Ana has a free self car park. Onsite parking is limited.

Does Hotel Santa Ana have a pool?

Hotel Santa Ana has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hotel Santa Ana a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Santa Ana.

Does Hotel Santa Ana serve breakfast?

Sure does, continental breakfast is on offer daily between 7:30 AM and 12:30 PM.

Is there a free airport shuttle available at Hotel Santa Ana?

No, Hotel Santa Ana does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Santa Ana?

Yep, you can grab a meal at Hotel Santa Ana's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Hotel Santa Ana?

Check-in begins at 2:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Santa Ana?

No, pets are not allowed.

Hotel Santa Ana Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 125 out of 302 reviews
Rating 8 - Good. 116 out of 302 reviews
Rating 6 - Okay. 42 out of 302 reviews
Rating 4 - Poor. 12 out of 302 reviews
Rating 2 - Terrible. 7 out of 302 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
The room was cozy and comfortable. The hotel itself was very warm and friendly.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, amenities
It feels like home.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Emmanuel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amazing water pressure and beautiful pool next to the lobby .
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful, conveniently located hotel with amazing staff. Will definitely stay here again.
Stayed 7 nights in Jun 2023
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, kind friendly staff.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second stay this year. Friendly staff. Comfy beds. Close to everything - centre of Merida, food market and Walmart. Will be back again.
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel helped us enjoy our stay in Mérida.

Santa Ana hotel was everything we hoped for, authentic, excellent service from welcoming staff, lovely pool and sitting area. Comfortable beds, good linens, and shower.
Stayed 3 nights in Feb 2023
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is nice, the downtown is closed I could go there walking.
Stayed 4 nights in Aug 2022
Verified

8/10 Good

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Charming modest hotel right off of a small pretty square. Older style hotel rooms around a pretty, clean pool surrounded by native plantings. Friendly helpful staff. Convenient parking in a safe lot. We'd stay here again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute gem!

The entire environment was aesthetically pleasing, The people working in the hotel were welcoming and helpful. The rooms and lobby were spotless and we loved the courtyard greenery!
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff--every one of them we interacted with--were friendly and helpful. The common area is large and has different spaces to use for reading, enjoying the pool or sitting and using the computer. Quiet at night and conveniently located near Paseo Montejo for walking. Really enjoyed our time there.
Stayed 21 nights in Jan 2023
Verified

10/10 Excellent

Maja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Little gem in the middle of Merida. Great friendly staff, very helpful. Shout out to the reception staff.You can ask about everything. Close to Santa Ana eateries. 15 min walk to Plaza grande and 15 min to Walmart.
Stayed 9 nights in Apr 2025
Verified

10/10 Excellent

ceree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A True Gem

Wonderful experience! Room was clean and comfortable. Pool and common areas were nice and relaxing. Best of all was the staff who made us feel so welcomed and were very helpful with all our questions. Will definitely choose to stay here again if my travels take me back to Merida!
Stayed 9 nights in Oct 2023
Verified

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
This is a pleasant simple hotel. No frills but. The Santa Ana has a friendly, knowledgeable and accommodating staff. A convenient breakfast.
Stayed 8 nights in Mar 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We live in Merida. We needed a conveniently located hotel with parking for New Year's Eve. We had dinners and parties located within a 6 block radius of the hotel. Our experience couldn't have been better: a friendly welcome, convenient parking, a clean, comfortable room and a very reasonable price. This is a great place to base yourself if you intend to explore Merida or the Yucatan.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Marcos

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel Santa Ana is a lovely, small hotel right in the heart of Merida. I spend 3 nights there. I enjoyed the small footprint of the hotel and its location. My stay would have been perfect except for 2 issues…1) due to its close proximity to one of the ancient churches in town, I was woken up by the church bells early in the morning. The hotel does not control this, but I want potential guest to be aware of it. 2) the hotel does not have an elevator, so if your room is in the second floor, be aware that you’ll have to carry your luggage up several flights of stairs (reception is in floor zero, so having a room in the 3rd floor means many stairs). Other than that, this is a great bargain hotel with a lovely restaurant. Breakfast was delicious too.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
There was no milk for coffee...only powder creamer. Great mattress and hot water.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fifth time staying at the Hotel Santa Ana. It is a truly charming hotel. The atmosphere is friendly and relaxing. It has a lovely courtyard with a small pool. However, it is not a luxury hotel. The furnishings are simple. The WiFi can be spotty. There is no elevator. Still, it is one of my absolute favorites. I look forward to returning soon.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Alexandra

Liked: Cleanliness, amenities, property conditions & facilities
Personal war sehr nett und die Lage ist sehr gut! Man hat auch einen sicheren Parkplatz direkt gegenüber!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una excelente opción de hotel, la ubicación es perfecta y el personal es muy amable. La habitación estaba muy limpia y contaba con frigobar
Stayed 1 night in Dec 2024
Verified

8/10 Good

Miguel Angel Peña

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un edificio bien conservado
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Las camas estaban cómodas pero solo que limpien mejor el baño las puertas de cristal tenían mojo pero de ahí esta bien para pasar la noche Gracias Comfy beds Ac unit bathroom need extra attention there was mildew on the shower doors corners good place to spend the night
Stayed 1 night in Apr 2023
Verified

8/10 Good

Ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar muy acogedor y muy tradicional de Mérida. Se siente como un hospedaje local y hogareño! En el punto perfecto entre el centro histórico y Paseo Montejo!
Verified

10/10 Excellent

JEAN LUC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour très agréable

Personnel très gentils et serviable .Hôtel bien situé. Séjour très agréable.
Stayed 5 nights in Dec 2022