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Kocai

Property class: 3

Photo gallery for Kocai

Outdoor pool
Terrace/patio
Outdoor pool
Classic Double Room
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
49 #261 entre calle 28A y 28, 261, Izamal, YUC, 97540
  • Place, Centro Cultural y Artesanal
    ‪15 min walk‬
  • Place, Convent of San Antonio de Padua
    ‪15 min walk‬
  • Place, Itzamna Park
    ‪15 min walk‬

Room options

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 5 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • Garden view
  • 5 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Izamal

At Kocai you'll be within a 20-minute stroll of Centro Cultural y Artesanal and Convent of San Antonio de Padua. Highlights at this hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .This pet-friendly hotel offers free WiFi in public areas, a terrace and a garden. Plus you'll find dry cleaning/laundry services, wedding services and a communal living room. Each morning free breakfast is served. There's also the convenience of free self parking. .Sights within a 20-minute walk of this 3-property class Izamal hotel include Hecho a Mano and Itzamna Park.

What's nearby

  • Centro Cultural y Artesanal - 15 min walk - 1.3 km
  • Convent of San Antonio de Padua - 15 min walk - 1.3 km
  • Itzamna Park - 15 min walk - 1.3 km
  • Hecho a Mano - 15 min walk - 1.3 km
  • Kinich Kak Moo Ruins - 20 min walk - 1.7 km

Getting around

  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 81 min drive

Restaurants

  • ‪Restaurante Zamna Izamal - ‬19 min walk
  • ‪Restaurant Café "Los Arcos - ‬20 min walk
  • ‪Restaurante Kinich - ‬3 min drive
  • ‪Flor De Izamal - ‬15 min walk
  • ‪Maria 33 - ‬14 min walk

About this property

Kocai

There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An outdoor pool, a terrace, and a garden are also featured at Kocai. Free self parking is available.

This 3-star Izamal hotel is smoke free.

  • 7 guestrooms or units
  • Buffet breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Dining venue
Kocai offers 7 accommodations with complimentary bottles of water and a ceiling fan. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include a shower with a rainfall showerhead. This Izamal hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Restaurant
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Ceiling fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 28 July 2024 to 27 July 2026 (dates subject to change).
The following facilities are closed on Tuesday, Wednesday, Friday, Saturday and Sunday:
  • Bar/lounge
  • Children's pool
  • Restaurant
  • Fitness facility
  • Full-service spa
  • Health club
  • Hot springs
  • Indoor pool
  • Outdoor pool
  • Public bath
  • Sauna
  • Hot tub

Access methods

Front desk (limited hours)

Pets

  • Pets: MXN 250 per pet, per stay
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa and cash.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Kocai Hotel
Kocai Izamal
Kocai Hotel Izamal

Frequently asked questions

What is the cancellation policy at Kocai?

Kocai offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Kocai?

Yep, Kocai has a free self car park.

Does Kocai have a pool?

Kocai has an outdoor pool.

Does Kocai serve breakfast?

You bet, free buffet breakfast is available daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Kocai?

No, Kocai does not offer an airport shuttle service.

Is there a bar or restaurant at Kocai?

Yep, you can grab a meal at Kocai's onsite restaurant.The dining venue is closed on Tuesday, Wednesday, Friday, Saturday and Sunday.

What time are check-in & check-out at Kocai?

Check-in begins at 2:00 PM. Check-out time is 12:30 PM.

Kocai Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 2 out of 5 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

5.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Laura lugo

El lugar esta cerrado ya no funciona
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Paulina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ya no existe este hotel ya que fue perdída total en un accidente … el problema es q aún aparece en esta pagina y t confirman tu reserva por correo y al llegar no tienes donde hospedarte ya que el hotel ya no está en función “cerro por completo”
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Las habitaciones están increíbles! Y el lugar hermoso!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la atencion es muy buena :) en las noches estaba muy fresco no nos hizo falta que no tuviera clima, durante el dia con la alberca uno se refresca super bien !!
Stayed 3 nights in Mar 2023
Verified review

10/10 Excellent

Nuria

Stayed 1 night in Jan 2024