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InterContinental Miami by IHG

5.0 star property
Luxury hotel with 3 restaurants, 9-minute walk to Bayside Marketplace

Photo gallery for InterContinental Miami by IHG

Property amenity
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Property amenity
Property amenity
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$689
includes taxes & fees
1 Mar - 2 Mar

Explore the area

View map
100 Chopin Plz, Miami, FL, 33131
  • Place, Bayfront Park
    ‪1 min walk‬
  • Place, Downtown Miami Shopping District
    ‪2 min walk‬
  • Place, Bayside Marketplace
    ‪9 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Bay View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Bay View

8.8 out of 10
Excellent
(43 reviews)
  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(71 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Bay View

9.2 out of 10
Wonderful
(59 reviews)
  • Bay view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, City View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(92 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Royal Suite, 1 King Bed

  • Bay view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Hearing Accessible (Mobility, Access Tub)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Hearing Accessible (Mobility, Access Tub)

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Single Bed

View all photos for Classic Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Classic Room (Upgraded)

9.4 out of 10
Exceptional
(14 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

8.6 out of 10
Excellent
(29 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Presidential Suite, 1 Single Bed

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 Single Bed

  • Bay view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

9.4 out of 10
Exceptional
(53 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Ocean View

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Ocean View

9.8 out of 10
Exceptional
(14 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed (Skyline View)

City view

Classic Room, 1 King Bed (Skyline View)

9.6 out of 10
Exceptional
(45 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Skyline View)

City view

Classic Room, 1 King Bed, Club lounge access (Skyline View)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View (Partial Bay View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Bay View (Partial Bay View)

9.8 out of 10
Exceptional
(31 reviews)
  • Partial sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club lounge access (Ocean View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access (Ocean View)

8.0 out of 10
Very good
(4 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (Skyline View)

City view

Classic Room, 2 Queen Beds (Skyline View)

9.2 out of 10
Wonderful
(24 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Skyline View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Club lounge access (Skyline View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Bay View (Partial Bay View)

View from room

Classic Room, 2 Queen Beds, Bay View (Partial Bay View)

9.6 out of 10
Exceptional
(19 reviews)
  • Partial sea view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Ocean View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Club lounge access (Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, 1 King Bed (Suite)

Loft, 1 King Bed (Suite)

Loft, 1 King Bed (Suite)

  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Mobility)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

View all photos for Classic Room, 2 Queen Beds, Club lounge access (Partial Ocean View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Club lounge access (Partial Ocean View)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Club lounge access (Partial Ocean View)

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Club lounge access (Partial Ocean View)

8.8 out of 10
Excellent
(3 reviews)
  • Partial ocean view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible, Non Smoking (Mobility)

City view

Classic Room, 1 King Bed, Accessible, Non Smoking (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Premium bedding, minibar, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

  • City view
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Miami

A luxury stay in the heart of Miami awaits you at InterContinental Miami by IHG. Within just a 15-minute stroll, you'll find Bayside Marketplace and Kaseya Center. Highlights at this hotel include 3 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include massages and facials along with aromatherapy and mani/pedis. The restaurant, Toro Toro, serves Latin American cuisine and is open for lunch and dinner. For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, 24-hour gym, Turkish bath/hammam and sauna. Business amenities include 35 meeting rooms, a conference centre, and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class Downtown Miami hotel include Brickell City Centre and Adrienne Arsht Center for the Performing Arts of Miami-Dade County.

What's nearby

  • Bayfront Park - 1 min walk - 0.1 km
  • Downtown Miami Shopping District - 2 min walk - 0.2 km
  • Bayside Marketplace - 9 min walk - 0.8 km
  • Brickell City Centre - 14 min walk - 1.2 km
  • Kaseya Center - 15 min walk - 1.3 km

Getting around

  • Bayfront Park Metromover Station - 1 min walk
  • Miami Central Brightline Train Station (EKW) - 11 min drive
  • Miami International Airport (MIA) - 25 min drive

Restaurants

  • ‪Mastro's Ocean Club - ‬4 min walk
  • ‪Maze Lounge - ‬3 min walk
  • ‪Cafe Bastille - ‬5 min walk
  • ‪Novikov Miami - ‬3 min walk
  • ‪SeaFair Mega Yacht - ‬2 min walk

About this property

InterContinental Miami by IHG

Luxury hotel with 3 restaurants, 9-minute walk to Bayside Marketplace
InterContinental Miami by IHG offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 35 meeting rooms. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury InterContinental Miami by IHG. For a fee, parking is available.

This 5-star Miami hotel is smoke free.

  • 653 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 2 bars or lounges
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
InterContinental Miami by IHG offers 653 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run films and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

This Miami hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 71.37 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 48.87 for adults and USD 29.58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Blue Water Cafe
  • Ole
  • Toro Toro

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's games
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Service fee: USD 45.2 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 48.87 for adults and from USD 29.58 for children
  • Valet parking fee: USD 71.37 per night (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 100 (subject to availability)
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

InterContinental Hotel Miami
InterContinental Miami
Miami InterContinental
InterContinental Miami Hotel
InterContinental Hotel
InterContinental Miami Resort

Frequently asked questions

What is the cancellation policy at InterContinental Miami by IHG?

InterContinental Miami by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Miami by IHG?

As of 10 Feb 2026, prices found for a 1-night stay for 2 adults at InterContinental Miami by IHG on 1 Mar 2026 start from NZ$614.23, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Miami by IHG?

Yep, InterContinental Miami by IHG has valet parking with in/out privileges for USD 71.37 per night.

Are there any beaches close to InterContinental Miami by IHG?

The closest beach to InterContinental Miami by IHG is Miami Beach Beaches (6.4 km).

Is there a spa on site at InterContinental Miami by IHG?

Yep, there is an onsite spa at InterContinental Miami by IHG. You'll enjoy heaps of services like facials and body treatments.

Does InterContinental Miami by IHG have a pool?

InterContinental Miami by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at InterContinental Miami by IHG?

InterContinental Miami by IHG features a full-service spa, an outdoor pool and 3 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes InterContinental Miami by IHG a romantic place to stay?

Poolside dining and couples dining, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at InterContinental Miami by IHG.

Is InterContinental Miami by IHG family-friendly?

You bet! With amenities such as a playground and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Miami by IHG is a hit with families.

Does InterContinental Miami by IHG serve breakfast?

Yep, travelers give top marks to the buffet breakfast here! Available on weekdays from 7:00 AM to 11:00 AM and weekends from 7:00 AM to noon, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at InterContinental Miami by IHG?

No, InterContinental Miami by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at InterContinental Miami by IHG?

Yep, they've got a poolside bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Miami by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at InterContinental Miami by IHG?

Dogs are welcome at InterContinental Miami by IHG, with food and water bowls on offer.

InterContinental Miami by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1907 out of 2379 reviews
Rating 8 - Good. 266 out of 2379 reviews
Rating 6 - Okay. 98 out of 2379 reviews
Rating 4 - Poor. 50 out of 2379 reviews
Rating 2 - Terrible. 58 out of 2379 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Stephanie Jill

Stayed 1 night in Nov 2025

10/10 Excellent

Joeleene

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was top notch
Stayed 1 night in Nov 2025

6/10 Okay

Brayden

Stayed 2 nights in Nov 2025

10/10 Excellent

Bradley, Paris

Stayed 1 night in Oct 2025

10/10 Excellent

Janeen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff were all extremely friendly and helpful. The breakfast buffet was very good and the Starbucks we right there too for a quicker option or a specialty coffee.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spacious clean room with amenities, nearby convenience and location to the airport. Highly recommend!
Stayed 1 night in Oct 2025

10/10 Excellent

Josh

Stayed 1 night in Nov 2025

2/10 Terrible

Kyle

Stayed 1 night in Nov 2025

10/10 Excellent

Manuel

Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Stayed 3 nights in Nov 2025

10/10 Excellent

Marie Ann

Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean with friendly and helpful staff
Stayed 3 nights in Nov 2025

6/10 Okay

Nidia Mary

Travelled with group
Disliked: Cleanliness, staff & service
Stayed 4 nights in Nov 2025

8/10 Good

Catherine

Stayed 1 night in Nov 2025

8/10 Good

W Anthony

Liked: Cleanliness, staff & service, amenities
room was immaculate. staff was very kind
Stayed 2 nights in Nov 2025

10/10 Excellent

Dawana

Stayed 1 night in Nov 2025

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Iranly

Stayed 2 nights in Nov 2025

10/10 Excellent

ailton, kissimmee

Business traveller
Liked: Cleanliness, staff & service, amenities
The room service should be 24hrs
Stayed 1 night in Oct 2025

6/10 Okay

MELISSA JS, Pennellville

Liked: Cleanliness, amenities, property conditions & facilities
When we returned to our room from dinner we were unable to get in. When we went to the desk to resolve we were never given an explanation why. When we got back up to our room we were met by someone from security who told asked us if we extended our stay. We had just checked in that day. Our cards still did not work and he asked us if it was our things in the room. I said yes and he let us in. No explanation and no attempt to convey to us anything. Disappointed.
Stayed 1 night in Nov 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sherwin

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing good. Loved it
Stayed 4 nights in Oct 2025

10/10 Excellent

Romaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here before heading on a cruise and we’re so glad we did! The service from the moment we got out of the car was top-notch — friendly bell staff greeted us and took our bags right away. Even though we showed up a bit early, the front desk team helped check us in quickly because we had our toddler with us. The location can’t be beat: waterfront views, minutes from the port, walking distance to the arena, Bayfront Park, and lots of food options. There’s also a Starbucks in the lobby, which was extremely convenient before heading out each morning. Our room overlooked the Miami skyline and was very clean with comfortable bedding and fresh linens and supplies in the bathroom. Yes, there is a resort fee, but for the amenities, service, and location, we felt the value was definitely there. Would recommend to anyone traveling with kids or just wanting a smooth, stress-free start to their vacation!
Stayed 1 night in Oct 2025

8/10 Good

Kristin

Stayed 2 nights in Oct 2025

8/10 Good

zach

Stayed 1 night in Oct 2025