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The Grayson Miami Downtown

4.5 star property
Luxury hotel with 2 outdoor pools and full-service spa

Photo gallery for The Grayson Miami Downtown

Reception
Property preview
Exercise/lap pool
Junior Suite, 1 King Bed, Balcony, Bay View
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
The current price is NZ$302
includes taxes & fees
7 Jan - 8 Jan 2026

Explore the area

View map
1100 Biscayne Blvd, Miami, FL, 33132
  • Place, Kaseya Center
    ‪5 min walk‬
  • Place, Bayside Marketplace
    ‪9 min walk‬
  • Place, Bayfront Park
    ‪9 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

Superior Room, 1 King Bed, Balcony, City View

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 45 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Bay View

Superior Room, 1 King Bed, Balcony, Bay View

Superior Room, 1 King Bed, Balcony, Bay View

9.6 out of 10
Exceptional
(24 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 47 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom, Accessible, Bay View

Superior Room, 1 Bedroom, Accessible, Bay View

Superior Room, 1 Bedroom, Accessible, Bay View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 47 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Bay View, Corner

Standard Room, 1 King Bed, Bay View, Corner

Standard Room, 1 King Bed, Bay View, Corner

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Balcony, Pool View

Superior Room, 1 King Bed, Balcony, Pool View | View from room

Superior Room, 1 King Bed, Balcony, Pool View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony, Pool View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Superior Room, 2 Queen Beds, Balcony, Pool View

8.4 out of 10
Very good
(5 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 54 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Bay View

Junior Suite, 1 King Bed, Balcony, Bay View

Junior Suite, 1 King Bed, Balcony, Bay View

8.6 out of 10
Excellent
(11 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
  • 75 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Bay View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 68 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Bay View

Deluxe Room, 2 Queen Beds, Bay View

Deluxe Room, 2 Queen Beds, Bay View

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2021
Egyptian cotton bed sheets
  • 68 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Bay View

Suite, 1 King Bed, Balcony, Bay View | Living area

Suite, 1 King Bed, Balcony, Bay View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
  • 136 sq m
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

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Exterior

Hilton Miami Downtown

Downtown Miami
  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.4 out of 5, Excellent, 2,085 reviews
The price is NZ$347
includes taxes & fees
6 Jan - 7 Jan 2026
Hilton Miami Downtown

About the area

Miami

A luxury stay in the heart of Miami awaits you at The Grayson Miami Downtown. Within just a 10-minute stroll, you'll find Phillip and Patricia Frost Museum of Science and Adrienne Arsht Center for the Performing Arts of Miami-Dade County. Highlights at this hotel include 2 outdoor swimming pools, a full-service spa and a restaurant. .A day of pampering at Alicia Med Spa can include deep-tissue massages, facials and body treatments along with aromatherapy and Ayurvedic treatments. Bella's Bar serves Latin American cuisine and is open for lunch. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the 24-hour gym, Hot tub, sauna and free pool cabanas. Plus you'll find free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 7:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Downtown Miami hotel include Kaseya Center and Perez Art Museum Miami.

What's nearby

  • Phillip and Patricia Frost Museum of Science - 3 min walk - 0.3 km
  • Adrienne Arsht Center for the Performing Arts of Miami-Dade County - 5 min walk - 0.4 km
  • Kaseya Center - 5 min walk - 0.4 km
  • Bayside Marketplace - 9 min walk - 0.8 km
  • Bayfront Park - 9 min walk - 0.8 km

Getting around

  • Eleventh Street Metromover Station - 1 min walk
  • Miami Central Brightline Train Station (EKW) - 15 min walk
  • Miami International Airport (MIA) - 11 min drive

Restaurants

  • ‪CRAFT Bayside - ‬4 min walk
  • ‪Miam Café - ‬1 min walk
  • ‪The Corner - ‬5 min walk
  • ‪Pucci's Pizza - ‬4 min walk
  • ‪Giselle Miami - ‬4 min walk

About this property

The Grayson Miami Downtown

Luxury hotel with 2 outdoor pools and full-service spa
The Grayson Miami Downtown offers its guests a full-service spa, 2 outdoor swimming pools, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

There are 4 meeting rooms available. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury The Grayson Miami Downtown. Parking is available for a fee. A complete renovation of The Grayson Miami Downtown was completed in November 2021.

This 4.5-star Miami hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 15 levels
  • Conference rooms
  • Built in 2010
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Grayson Miami Downtown offers 130 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Alicia Med Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 46 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 28 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Bella's Bar
  • G Bar Restaurant
  • Gabriel Restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Portable hoist available
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - November 2021
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.00 per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 33.9 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 45.20 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Fitness centre access
  • Fitness/yoga classes
  • In-room safe
  • Partner property beach club access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 28.00 per person
  • Valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet deposit: USD 100.00 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 33.9 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses a grey water recycling system.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel ME Miami
ME Miami Melia Hotel
ME Miami Melia
ME Miami
The Grayson Miami Miami
The Grayson Miami Downtown Hotel
The Grayson Miami Downtown Miami
The Grayson Miami Downtown Hotel Miami
The Gabriel Miami Curio Collection by Hilton
The Gabriel Miami Downtown Curio Collection by Hilton

Frequently asked questions

What is the cancellation policy at The Grayson Miami Downtown?

The Grayson Miami Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Grayson Miami Downtown?

As of 25 Dec 2025, prices found for a 1-night stay for 2 adults at The Grayson Miami Downtown on 7 Jan 2026 start from NZ$224.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Grayson Miami Downtown?

Yep, The Grayson Miami Downtown has valet parking with in/out privileges for USD 46.00 per night.

Are there any beaches close to The Grayson Miami Downtown?

The closest beach to The Grayson Miami Downtown is Sunny Isles Beach Beach (22.7 km).

Is there a spa on site at The Grayson Miami Downtown?

Yep, Alicia Med Spa is available for guests. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does The Grayson Miami Downtown have a pool?

The Grayson Miami Downtown has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at The Grayson Miami Downtown?

The Grayson Miami Downtown features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Grayson Miami Downtown a romantic place to stay?

1 hot tub and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Grayson Miami Downtown.

Does The Grayson Miami Downtown serve breakfast?

Sure does, continental breakfast is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at The Grayson Miami Downtown?

No, The Grayson Miami Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Grayson Miami Downtown?

Yep, they've got a lounge bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at The Grayson Miami Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Grayson Miami Downtown?

Dogs are welcome at The Grayson Miami Downtown, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 11 kg per pet.

The Grayson Miami Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1031 out of 1481 reviews
Rating 8 - Good. 198 out of 1481 reviews
Rating 6 - Okay. 124 out of 1481 reviews
Rating 4 - Poor. 56 out of 1481 reviews
Rating 2 - Terrible. 72 out of 1481 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Clive

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean the staff polite if not all strong in English
Stayed 6 nights in Sep 2025

8/10 Good

Phillip

Stayed 1 night in Sep 2025

6/10 Okay

Jahsiah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here for 4 days, and overall my stay was decent, but there were a few things that could definitely be improved. The website stated that the rooms come with smart TVs, but unfortunately, they’re were no smart TVs in the building. There was also no microwave in the room, which made it inconvenient since there was no option to warm up food. I ordered room service and instead of being delivered on a tray or with proper presentation, it was handed to me in a plastic bag. When I requested ice, it was also given to me in a plastic bag, which felt very unusual for a hotel stay. Outside of these complaints, the experience was okay, but I feel like these details should be addressed for a better guest experience.
Stayed 4 nights in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
NICE HOTEL
Stayed 2 nights in Jul 2025

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome property. They took care of the small miscommunication quickly and efficiently. Id stay there again. The staff was very friendly. Food was good as well.
Stayed 1 night in Sep 2025

10/10 Excellent

Shondra

Stayed 1 night in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Wouter

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Zhulieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Terrence

Travelled with partner
Liked: Staff & service, amenities
Been to 3 different rooms all smelled like animal urine. I feel as though the cleaning crew used the same water to mop up the pee with causing loud urine smell in each room they moved me to.
Stayed 4 nights in May 2025

4/10 Poor

Rachel

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean yes I would recommend
Stayed 2 nights in Jun 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Everything was fine except my shower smelled of meldew. It was horrible and there was no way I could shower. Thank goodness it was for only one night before I went on a cruise. Service was excellent and the room was clean. They need to get a plumber to fix the problem.
Stayed 1 night in Sep 2025

4/10 Poor

Douglas

Travelled with partner
Disliked: Staff & service
The hotel had a good location for accessing Miami Beach and Downtown, but the stay was disappointing overall. The room was large but sparse, dusty, and not properly prepared (missing bin, faulty light, broken safe). Staff at reception were helpful in resolving issues, but it seemed no checks had been done beforehand. The hotel was very noisy due to a busy road making the balcony unusable, and noise from neighbouring rooms. Breakfast was poor, with unfriendly staff, limited options, extra charges for simple requests like a cup of tea, and a gloomy atmosphere. There were also issues with voucher confusion rude service. Housekeeping did not clean the room for two days, wrongly blaming us for leaving up a do not disturb sign. However, a partial refund of resort fees was given, which was appreciated. On departure, the service remained inconsistent, with staff varying from helpful to reception saying that there wasn't a toilet we could use (though a second member of staff quickly corrected this) Overall, the hotel felt lacking in care with inconsistent staffing, and poor overall management. While some individual staff were kind, the overall experience was underwhelming and uncomfortable.
Large room
Inclusive breakfast menu was strictly one food item and one drink, and bakery items no longer offered
Room needs maintenance
Poached eggs were microwaved, hard and watery
Stayed 4 nights in Sep 2025

6/10 Okay

Dana

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Swaizer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2025

10/10 Excellent

Shane, kitchener

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tubs were down,
Stayed 3 nights in Sep 2025

10/10 Excellent

Corey

Stayed 1 night in Jun 2025

8/10 Good

Catrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Jasmin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice in a week and my fiancé and I will always come back to the Grayson!
Stayed 1 night in Sep 2025

10/10 Excellent

Javon

Stayed 3 nights in Sep 2025

10/10 Excellent

Dekyra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Rachel, Clifton

Liked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place overall
Stayed 1 night in Sep 2025

6/10 Okay

Cristina

Stayed 1 night in Aug 2025