W South Beach

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools

Photo gallery for W South Beach

2 outdoor pools, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Private pool
Exterior
Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront
Daily full breakfast (USD 52.06 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
The current price is NZ$1,011
includes taxes & fees
8 June - 9 June

Explore the area

Map
2201 Collins Avenue, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪3 min walk‬
  • Miami Beach Convention Center
    ‪8 min walk‬
  • Lincoln Road Mall
    ‪2 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪27 min drive‬

Room options

Fabulous Suite, Studio, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Studio, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Wonderful Suite, Studio, 1 King Bed, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 274 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 191 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 3 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 274 sq m
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
  • 191 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 185 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Poolside

Highlights

Balcony
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
  • 124 sq m
  • Sleeps 5
  • 2 Double Beds

Fabulous Suite, Studio, 2 Queen Beds, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 51 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 161 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Balcony (Corner)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
LCD TV
  • 125 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 120 sq m
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Oceanfront

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 98 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Concierge Service)

Highlights

Balcony
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
  • 74 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 107 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
LCD TV
Pillow menu
  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Balcony (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • 52.4 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • 50.9 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Ocean View, Balcony(Mobility/Hearing Access, Roll-in Shwr, Wonderful Studio)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Down duvet
  • 73.7 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Miami Beach

A luxury stay in Miami Beach awaits you at W South Beach. Within just a 10-minute stroll, you'll find Collins Avenue Shopping Area and Miami Beach Convention Center. Highlights at this beachfront hotel include 2 outdoor swimming pools, 3 bars/lounges and a full-service spa. .A day of pampering at AWAY Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, RWSB, serves American cuisine and is open for breakfast, lunch and dinner. WET® Bar and Grille is the hotel's own tapas bar, serving drinks along with breakfast and lunch. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and outdoor tennis court. 7987 square feet (742 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Plus you'll find a steam room, coffee/tea in a common area and free use of bicycles. Full breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Places within a 30-minute walk of this 5-property class South Beach hotel include Ocean Drive and Lincoln Road Mall.

What's nearby

  • Collins Avenue Shopping Area - 3 min walk - 0.3 km
  • Miami Beach Convention Center - 8 min walk - 0.7 km
  • Ocean Drive - 17 min walk - 1.5 km
  • Lincoln Road Mall - 2 min drive - 2.1 km
  • Port of Miami - 12 min drive - 11.4 km

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Hialeah Market Station - 15 min drive
  • Miami International Airport (MIA) - 27 min drive

Restaurants

  • ‪W New York - ‬2 min walk
  • ‪Mr Chow - ‬3 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪Orange Blossom - ‬4 min walk
  • ‪Watr at the 1 Rooftop - ‬3 min walk

About this property

W South Beach

Luxury hotel on the beach, with 2 outdoor pools
Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At W South Beach, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. This luxury hotel also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. For a fee, parking is available.

This 5-star Miami Beach hotel is smoke free.

  • 1 building
  • 350 guestrooms or units
  • 20 levels
  • 3 bars or lounges
  • 7987 sq ft of conference space
  • 742 sq. m of conference space
  • Built in 2009
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool
  • Dining venue
W South Beach offers 350 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to balconies. This accommodation offers separate sitting areas. Beds feature down duvets. A pillow menu is available. 37-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include minibars and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

AWAY Spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 14.95 per day)
  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 52.06 for adults and USD 30 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Irma's at the Grove
  • Living Room Bar
  • Mr Chow
  • RWSB
  • WET® Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • DVD player
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 7,987 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • IPod dock
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Weight limit: 20 lb per pet
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 96.9 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 52.06 for adults and from USD 30.00 for children
  • Fee for in-room wired Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 55 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W South Beach Hotel Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach
w Hotel Miami Beach
w Hotels Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at W South Beach?

W South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at W South Beach?

As of 12 May 2025, prices found for a 1-night stay for 2 adults at W South Beach on 8 Jun 2025 start from NZ$846.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at W South Beach?

Yep, W South Beach has valet parking for USD 55 per day.

Are there any beaches close to W South Beach?

Yep, W South Beach is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find water sports equipment and motor boats.

Is there a spa on site at W South Beach?

Yep, AWAY Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does W South Beach have a pool?

Yep, and guests love it! W South Beach has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at W South Beach?

W South Beach features 2 outdoor pools, a full-service spa and 3 bars.

What makes W South Beach a romantic place to stay?

Couples spa treatments and al fresco dining, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at W South Beach.

Is W South Beach family-friendly?

You bet! With amenities such as 2 outdoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that W South Beach is a hit with families.

Does W South Beach serve breakfast?

You bet, full breakfast is available daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at W South Beach?

No, W South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at W South Beach?

Yep, they've got a poolside bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at W South Beach?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at W South Beach?

Furry friends are welcome at W South Beach, with food and water bowls and litter trays on offer. Just so you know, there's a weight limit of up to 9 kg per pet.

W South Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 760 out of 1006 reviews
Rating 8 - Good. 129 out of 1006 reviews
Rating 6 - Okay. 45 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 43 out of 1006 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Zhi Hua

Stayed 2 nights in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in a great location.

Excellent hotel, ideal location, good facilities, friendly and attentive staff, some nice add on activities, restaurant very good and competitively priced. A couple of slightly negative comments are; the pool is too small for the size of the hotel and was very crowded at times and too many corporate types conducting their business affairs in areas where people were trying to enjoy their vacation.
Stayed 9 nights in Feb 2025

10/10 Excellent

aymeric, London

Liked: Cleanliness, staff & service, property conditions & facilities
great attentive team ... very personalized
Stayed 2 nights in Feb 2025

10/10 Excellent

NATHAN

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in one of the poolside bungalows and loved it! Although there is no direct ocean view it was so convenient not having to trek up and down the elevator, etc.! Staff and food were also excellent all around. We hope to return soon!

10/10 Excellent

Nicholas A

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Feb 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Beautiful & hip hotel but overall unfriendly staff

For a 5 star hotel, the W South Beach is not living up to the hype. I am a professional who travels often for work and meetings. I am a bit of a Karen but if I am paying top dollar the service should be stellar. When I checked in, I received a small intro to the hotel by the male at front desk. He looked tired. I get it, it’s 12 midnight. But you have to try to make an impact on a guest to leave a lasting impression, no matter what time. Room service is done well here. Lots of healthy options. Staff in this department are incredibly accommodating and professional. However, the tipping system is confusing how it is phrased on app and website therefore I ended up tipping double. The beach and pool services are confusing unless someone at hotel explains them to you which I never had received. I am a kind and attractive woman but received nasty looks from staff at the pool and no hello or how can I help you. At the beach, chairs were strewn all over and I didn’t see anyone to help accommodate me to lay on a chair or find a clean towel. The spa is very clean and comfortable. The W excels at this amenity of the property. The staff are excellent at their crafts. No snootiness was noted and they went above and beyond to get me scheduled for multiple appointments. The manager and floor crew were especially memorable. Overall I would return to the W for the spa. However, for what I paid for a suite and the indifference of the front desk staff, I would seek lodging elsewhere.
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Yelena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very pleasant.
Stayed 4 nights in Jan 2025

10/10 Excellent

BETUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at W South Beach was absolutely amazing. The entire hotel was impeccably clean, and our ocean-view room was simply stunning. The staff were not only friendly but also highly professional, making our experience even more enjoyable. We loved dining at the hotel’s restaurant and relaxing at the Wet Pool Bar, where the pool staff provided exceptional service. This was our first visit, but it certainly won’t be our last—we can’t wait to return!
Stayed 2 nights in Feb 2025

10/10 Excellent

Reg

Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing getaway.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place! Please visit you won’t regret it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room that overlooked the one pool. It was beautiful but loud at night.
Stayed 2 nights in Jan 2025

10/10 Excellent

Erin Elizabeth

Stayed 3 nights in Jan 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bike trail
Stayed 3 nights in Jan 2025

10/10 Excellent

Nnamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff, very clean, fine food
Stayed 4 nights in Jan 2025

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and great staff!
Stayed 4 nights in Jan 2025

10/10 Excellent

Christine

Stayed 1 night in Jan 2025

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Curt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended will be going back
Stayed 5 nights in Jan 2025

2/10 Terrible

Jonathan

Travelled with partner
Disliked: Staff & service
.
Stayed 2 nights in Jan 2025

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025