4/10 Poor
diana
Business traveller
23 Oct 2025
Disliked: Cleanliness, property conditions & facilities
Disappointed with some positives
The location of the hotel was great, close proximity to the beach and the Bistro Maxine restaurant was absolutely delicious that was definitely a highlight.
However, the room experience was disappointing. The first room we were assigned couldn’t be opened with the key, so we had to change rooms. And that took about 40 minutes wasted Unfortunately, the second room had visible mold, water issues in the bathroom, and the doors were difficult to open but at least the key worked. On a positive note, the happy hour was a major plus and a nice touch to the stay. I hope this feedback helps improve future guest experiences. Didn’t have chance to access the pool as the lobby was in Catalina hotel, we were staying at Maxine’s which it had a pool but it was closed. And the rooftop pool was at the other hotel next to Catalina I didn’t have time to explore it. Also I wish the bathroom had a door as it was the wrong floor for a shower and the whole time a puddle of water stayed accumulated on the shower area and restroom.
diana
Stayed 3 nights in Oct 2025