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Diplomat Diani Beach Resort

3.5 star property

Photo gallery for Diplomat Diani Beach Resort

Property grounds
Studio
2 bars/lounges
Lobby sitting area
Hallway

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View map
Diani Beach Road, Diani Beach, Kwale County
  • Place, Diani Beach
    ‪1 min drive‬
  • Place, Tiwi Beach
    ‪21 min drive‬
  • Place, Nyali Beach
    ‪56 min drive‬
  • Airport, Mombasa (MBA-Moi Intl.)
    ‪56 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 45 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Studio

Studio

Studio

  • 15 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 3 Bedrooms

Premium bedding, free WiFi, bed sheets

Apartment, 3 Bedrooms

  • 60 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds
  • Free Wi-Fi

About the area

Diani Beach

At Diplomat Diani Beach Resort, you'll be 0.4 km (0.2 mi) from Diani Beach and 14.4 km (9 mi) from Tiwi Beach. Highlights at this hotel include 2 restaurants, 2 bars/lounges and an outdoor swimming pool. .This smoke-free hotel offers free WiFi in public areas, a business centre and a rooftop terrace. Additionally, you'll find a free manager's reception, a conference centre and a snack bar/deli. Free buffet breakfast is available daily between 7:00 AM and 9:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 3.5-property class Diani Beach hotel, you'll be 21.2 km (13.2 mi) from Shimba Hills National Reserve and 36.2 km (22.5 mi) from Fort Jesus.

What's nearby

  • Diani Beach - 1 min drive - 0.2 km
  • Tiwi Beach - 21 min drive - 15.1 km
  • Fort Jesus - 45 min drive - 40.4 km
  • Mombasa Marine National Park - 53 min drive - 46.3 km
  • Nyali Beach - 56 min drive - 48.5 km

Getting around

  • Ukunda (UKA) - 15 min drive

Restaurants

  • ‪Karibu Restaurant - ‬16 min walk
  • ‪Havana Bar, Diani Beach - ‬4 min drive
  • ‪Lala Galu - ‬5 min drive
  • ‪Nomad's Beach Bar And Restaurant - ‬6 min walk
  • ‪Tapa Beach Bar - ‬18 min walk

About this property

Diplomat Diani Beach Resort

There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A business centre and meeting rooms are available. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at Diplomat Diani Beach Resort. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3.5-star Diani Beach hotel is smoke free.

  • 40 guestrooms or units
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
Diplomat Diani Beach Resort offers 40 accommodations, which are accessible via exterior corridors and feature complimentary slippers and free toiletries. Beds feature premium bedding. Full-sized fridge/freezers and microwaves are provided. Bathrooms include a shower with a rainfall showerhead.

This Diani Beach hotel provides complimentary wireless Internet access. 28-inch flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

Similar properties

BBQ/picnic Area
Jacaranda Indian Ocean Beach Resort
Diani Beach
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.2 out of 5, Very good, 86 reviews
The price is NZ$212
includes taxes & fees
19 June - 20 June
Jacaranda Indian Ocean Beach Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Access via exterior corridors
  • Ceiling fan

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KES 5000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Diplomat Diani Beach
Diplomat Diani Diani
Diplomat Diani Beach Resort Hotel
Diplomat Diani Beach Resort Diani Beach
Diplomat Diani Beach Resort Hotel Diani Beach

Frequently asked questions

What is the cancellation policy at Diplomat Diani Beach Resort?

Diplomat Diani Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Diplomat Diani Beach Resort?

Yep, Diplomat Diani Beach Resort has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Diplomat Diani Beach Resort?

Yep, Diplomat Diani Beach Resort is a short 4-minute walk from Diani Beach.

Does Diplomat Diani Beach Resort have a pool?

Diplomat Diani Beach Resort has an outdoor pool.

What luxury perks are available at Diplomat Diani Beach Resort?

Diplomat Diani Beach Resort features an outdoor pool, 2 restaurants and 2 bars. All guestrooms come with premium bedding and 24-hour room service.

What makes Diplomat Diani Beach Resort a romantic place to stay?

24-hour room service, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Diplomat Diani Beach Resort.

Does Diplomat Diani Beach Resort serve breakfast?

Sure does, free buffet brekkie is on offer daily between 7:00 AM and 9:00 AM.

Is there a free airport shuttle available at Diplomat Diani Beach Resort?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Diplomat Diani Beach Resort?

Yep, you can grab a meal at Diplomat Diani Beach Resort's onsite restaurant that serves local cuisine.

What time are check-in & check-out at Diplomat Diani Beach Resort?

Check-in begins at noon. Check-out time is 10:00 AM.

Are pets allowed at Diplomat Diani Beach Resort?

No, only service animals are allowed.

Diplomat Diani Beach Resort Reviews

Reviews

6.6
Rating 10 - Excellent. 5 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 5 out of 18 reviews

6.6/10

Cleanliness

6.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very nice breakfast well done staff friendly,good rooms apart from bath room no cold water well equipped kitchen .
Stayed 1 night in Mar 2019
Verified

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Am Anfang gab es Schwierigkeiten wegen der Buchung, weil erst wurde ich vom Taxifahrer ins Bright Star gefahren. Nach langer Diskussion wurde ich dann in das Diplomat hotel gefahren. Da war natürlich alles super und sauber
Stayed 14 nights in Dec 2020
Verified

6/10 Okay

Manon

Liked: Cleanliness, staff & service

This is not a resort

Ok for 3 nights. The breakfast included is minimal We didn’t have hot shower but was ok because it was hot too. Lots of power breakdown during the stay. The swimming pool is ok but sunbed very old. The staff is friendly. Room clean. No mosquito net during our stay. Just 10 minutes walk from the beach.
Stayed 3 nights in Dec 2020
Verified

2/10 Terrible

Majbritt

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virkelig dårlig service

Hotellet var overbooket, så de kunne ikke tilbyde os det vi havde booket, ej heller en seng hver. Vi har også sendt en klage til hotels.com vedrørende dette, men mangler fortsat svar.
Stayed 1 night in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We should have been able to predict how bad it would be by the fact that the hotel did not respond to two messages from us and repeated phone calls before we arrived. We should have cancelled then and there. We had selected the option to pay the hotel directly, and when we checked in (late at night) we were given the impression that we had to pay the full amount upfront. So we did. Huge mistake. The WiFi did not reach our room, despite being promised WiFi in our room and all public areas. Even in reception, the WiFi would keep cutting out. Electricity kept cutting out too. The fan in our room was fixed to the wall in an awkward way that did not allow us to position it to blow on us. The lights in the flat were red (yes, seriously, red!) so we couldn't even read in the evening. The breakfast was awful, and the cutlery provided was dirty (it had bits of food on it - disgusting). Turns out, we were the lucky ones. Other guests were complaining that they did not even have water in their room to shower. Other guests were turned away because they were overbooked (despite having already paid online). The manager's attitude was horrific. His response: "This is Africa." Long story short, Expedia arranged for us to relocate to another hotel. However, Diplomat Diani Beach Resort has still failed to refund us for the nights that we did not stay there, despite being instructed by Expedia to issue us with a refund. Stay away, and definitely don't pick the pay direct option.
Stayed 7 nights in Dec 2019
Verified

4/10 Poor

Ivo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad choice.

Located a bit away “from everything”. One guy at reception was very service minded, the rest terribly slow. Things not to like: Breakfast is from 7:30 to 10, but if you come after 9 half the dishes are gone including juice. On request for more I was given the same answer two days in a row; get up earlier! Seriously...? WiFi is terrible, on/off every 5 seconds. The drinkingwater they provide in rooms taste like 1942. Water in shower/tap is salty. In total quite a boring place that will never reach any form for heydays. Will not stay again.
Stayed 5 nights in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didnt have my reservation placed so I had a problem in the beginning.But the supervisors was friendly and helped us sort out the issue. Overall the other days run smoothly once we had our room the next day.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not resorts, most bad service in my life

I don't know where to start. First at all, it is not resort. It is like apartment village. When we checked in, they tried to give us a tiny room with single bed without fan (we booked studio with kitchen). We did not accept it, they gave us another one. Room was dirty. Fan or wifi did not work. Kitchen had 2 plates and cups, no stove or even water heater. Sink did not come water. Shower comes salty water directly from ocean. Laundry service by hands, dirty towels and sheets. It is not beach front, you need to walk 7min to beach middle of bush. Breakfast. Cold beans, cold pasta, chapata, sausage, cabbage, eggs. Bread sometimes, nothing to put on. One time had raw meatballs. If you are vegetarian, there is nothing for you to eat. First day we arrived we were tired and wanted to eat in “resort restaurant". They had many pages menu, but only they could serve was chicken, rice and fries. Total 8usd plate 1 chickenleg and rice, you have to wait 1,5 hours to come. Waiters brings the bill for you at the same time with a food, and rushing you to pay before you even touch your plate. Second and third night same thing, only chicken. We spoke directly with manager, that go supermarket and buy vegetables,meat, fish.. 4 nights, had only chicken. Waiter begging, please take chicken.. We took tuktuk to ukunda and ate delicious food with 2usd/plate. We asked stove and cooked our meals rest of the days. Bar they served mojito, no ice or alcohol, most bad my life. GO SOMEWHERE ELSE!!
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Very nice hotel. Awesome breakfast, clean pool. Very friendly accomodating people . Good internet, hot water and internet
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
A budget hotel that is clean. Basically, you get what you pay for; it isn't a luxury hotel and that is reflected in the price.
Stayed 8 nights in Nov 2019
Verified

8/10 Good

LenseYadete

Liked: Amenities
I had a great time. Very welcoming and comforting stuff. Available 24 hours attending our needs. Property is clean and the rooms are also ok. The tap water is soo salty, couldn't even wash my mouth with it. My only disappointment is the breakfast menu. Only one or two meals are available due to lack of ingredients. But the shefs tried to make the best from what they had. But all in all, we had a great time.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

Catherine

Disliked: Staff & service, room comfort

very bad no water no shower

No water shower not possible we have to find an other place to Stay
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Yana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Room is very pretty. Hot water, very cold AC, plentiful breakfast, amazing clean pool, very quiet. Very nice staff, always ready to help. Good internet
Stayed 1 night in Nov 2019
Verified

2/10 Terrible

A.K

Disliked: Cleanliness, amenities, property conditions & facilities
No mosquito net and couldn't sleep. .. We canceled but no refundation. ..
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

6/10 Okay

Bergitte Imbatu

Disliked: Cleanliness
Stayed 5 nights in Dec 2019
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Verified

8/10 Good

HAKAN

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 9 nights in Apr 2019