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Mangos Jamaica

3.0 star property

Photo gallery for Mangos Jamaica

View from property
Superior Beach Front
Outdoor pool
Deluxe Resort View | Balcony
Superior Beach Front | Balcony

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • All-inclusive
  • Spa
  • Restaurant
  • Gym
  • Bar

Explore the area

View map
Coopers Pen, Falmouth

Room options

View all photos for Superior Beach Front

Superior Beach Front | Balcony

Superior Beach Front

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Ocean View

  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Resort View

Deluxe Resort View | Balcony

Deluxe Resort View

  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

An all-inclusive stay in Falmouth awaits you at Mangos Jamaica. You'll be within a 20-minute walk of Luminous Lagoon and 2.3 km (1.4 mi) from Martha Brae River. Highlights at this beachfront hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages and Swedish massages along with detox wraps, body wraps and aromatherapy. The restaurant, Elements, serves international cuisine and is open for breakfast and dinner. Flip Flops is the hotel's own bar. Spend the day at the beach and enjoy the 2 outdoor tennis courts and gym. Plus you'll find a coffee shop/cafe and laundry facilities. .Within a 30-minute drive of this 3-property class Coopers Pen hotel, attractions include Rose Hall Great House and Montego Bay Convention Centre.

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 35 min drive

Restaurants

  • ‪White Bay - ‬14 min walk
  • ‪Napoli - ‬15 min walk
  • ‪Kfc - ‬6 min drive
  • ‪Riu The Steakhouse - ‬15 min walk
  • ‪The Jablum Cafe @ Port of Falmouth - ‬8 min drive

About this property

Mangos Jamaica

Mangos Jamaica is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Mangos Jamaica offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge.

A fitness centre, spa services, and a terrace are also featured at Mangos Jamaica.

Smoking is allowed in designated areas at this 3-star Falmouth hotel.

  • 96 guestrooms or units
  • 2 levels
  • 12 buildings
  • 4 dining venues
  • Built in 2000
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Mangos Jamaica offers 96 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. This accommodation offers separate sitting areas and includes desks. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a combined bath/shower unit and hairdryers. Housekeeping is provided on a daily basis.
The on-site spa has 3 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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  • Pool
  • Breakfast included
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includes taxes & fees
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Property amenities

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bamboo
  • Cafe Cantina
  • Elements
  • Flip Flops
  • Splash

Things to do

  • 2 outdoor tennis courts
  • Full-service spa
  • Gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • 12 buildings
  • 2 floors
  • Built in 2000
  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: USD 50.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa and Mastercard.

Property is also known as

Mangos Jamaica Adults All Inclusive Falmouth
Mangos Jamaica Adults All Inclusive
Mangos Jamaica Adults Falmouth
Mangos Jamaica Adults
Mangos Jamaica Adults Only All Inclusive
Mangos Jamaica Adults All Inclusive All-inclusive property
Mangos Jamaica Adults Inclusi
Mangos Jamaica Hotel
Mangos Jamaica FALMOUTH
Mangos Jamaica Hotel FALMOUTH
Mangos Jamaica Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Mangos Jamaica?

Mangos Jamaica offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Mangos Jamaica?

The closest beach to Mangos Jamaica is Runaway Bay Beach (31.5 km).

Is there a spa on site at Mangos Jamaica?

Yep, there is an onsite spa at Mangos Jamaica. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as Swedish massages.

Does Mangos Jamaica have a pool?

Mangos Jamaica has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Mangos Jamaica?

Mangos Jamaica features a full-service spa, an outdoor pool and 4 restaurants.

What makes Mangos Jamaica a romantic place to stay?

Couples spa treatments and a lounge bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Mangos Jamaica.

Is Mangos Jamaica family-friendly?

No, Mangos Jamaica is an adults-only property.

Is there a free airport shuttle available at Mangos Jamaica?

No, Mangos Jamaica does not offer an airport shuttle service.

Is there a bar or restaurant at Mangos Jamaica?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mangos Jamaica?

Check-in begins at 3 PM. Check-out time is 11 AM.

Mangos Jamaica Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 94 reviews
Rating 8 - Good. 25 out of 94 reviews
Rating 6 - Okay. 17 out of 94 reviews
Rating 4 - Poor. 13 out of 94 reviews
Rating 2 - Terrible. 24 out of 94 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort

Disgruntled Patron

Worst "all inclusive" hotel I've been to. Service was poor and I had to cancel my 2 nights after staying the first night and requested a refund. The manager with whom I interfaced had very poor customer service skills and seemed more interested to havd us cancel our stay rather than fix the issues. We went to breakfast at 9am as breakfast was from abt 7am to 10am. Upon arrival in the restaurant there was nothing left and I asked for the food to be prepared and we were sent to various persons who each deflected responsibility to someone else. Very poor. The infrastructure is in dire need of a makeover. It seems decades have passed since the last cost of paint. I requested a refund and they refused to refund the 1st night. I have still not received the 2nd night's refund.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property location is ok; Most of the staff was nice. The rooms are ok and decent size, But factoring the quality of food they serve ( is beyond POOR ) paying $200+ a night is extremely expensive for what you get. Shame on Expedia for advertising this as a 3 star hotel. 2 stars would be a lot.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The food was awful, the beach was barely a beach too many leaves, no resort activities, the bar selection was very limited and mosquitos were everywhere
Stayed 4 nights in Jul 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property seemed to have been a great one in the past; however, it is obvious that it has been neglected over a period of time. The choice of food was so disappointing. Omg, the table covers were so crushed, I had to ask if they could not be ironed. No tv services, no entertainment , we had to exchange room as a result of the air conditioning not working. I think with great improvements this property can be on the radar again. Please do not allow it to deteriorate further.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved the staff, room and location!! Disappointed that pool bar open 2 days out of 7, buffet 2 days out of 7 and not many food options. Would suggest when less guests you offer better food instead of skimping out...make guests feel you care about their stay instead if cheapening it.
Stayed 7 nights in Jun 2019
Verified

2/10 Terrible

Greg

Disliked: Staff & service, amenities, property conditions & facilities
Don't ever book a vacation at this hotel, it is terrible. They give you one beer at check-in to put in your refrigerator. All-inclusive? What a joke! The breakfast the morning I checked out was awful. I wouldn't feed it to my dog! I had a family emergency and had to leave 3 days early but they wouldn't refund my money. This is not a reputable company.
Stayed 8 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run down, dirty, dusty, NO PEOPLE/GUESTS to be seen anywhere.
Stayed 5 nights in Jun 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was so bad we leave one day early l need a refund we went to the Jewel hotel that was in a better condition I think you need to checkout the hotel before you send anyone else there
Stayed 2 nights in Jun 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was very disappointed, we were without running water for 2 days. The manager Mohammed is very rude and disrespectful, he has no idea what all inclusive means. Did not want to refill our drinking water in the rooms. No brand alcohol available. All in all this is not a facility I would recommend to my worst enemy if there manager does not change. Even the staff is unhappy. I would recommend taking them Off your site until they can be better . There is potential but not with current management..
Stayed 5 nights in May 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that I liked was the ocean. I only spent one night and left early. Also my cousin was not able to get a refund for wasting his money at this hotel!!! I was not happy at all being here at Mangos.
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were not bad, ACs did not work, facility deteriorating, beach not clean. Terrible ...
Stayed 2 nights in May 2019
Verified

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Sad

The pool is disgusting. It is cloudy with broken tiles, empty cups and some garbage on the bottom There were dirty dishes left on a stairwell for 4 days. The food is just so-so with little options. The drinks are horrible with limited choices. There were a total of 6 guests at the resort. This was our second and our last visit. If they want the business, the need to invest in the management. Very sad that it has gone downhill in the 2 years since we have been there. The only improvements were the wifi and the room itself.
Stayed 4 nights in Apr 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Not even a good experience the grounds horrible the pools dirty eaten foods and dirty glasses everywhere the where no amenities except for what little food and drinks would not recommend this place to anyone we are not going back😣😒😣
Stayed 6 nights in Mar 2019
Verified

6/10 Okay

CN

Liked: Staff & service
Nice beach and rooms Bathrooms need work A variety of a la carte restaurants is also needed Alcoholic beverage options are also limited
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
We loved our ocean front room, the food and the staff. It seemed like it used to have more amenities at this hotel, so if you're looking for a bunch of stuff to do this might not be the place. We rented snorkel stuff from a local and also spent time with them. Locals will take you into town, cook you a lobster dinner, etc..Most days there was a private beach to the west that we had to ourselves!
Stayed 5 nights in Mar 2019
Verified

6/10 Okay

Derrick

Liked: Cleanliness, staff & service
Disliked: Amenities
I have been to Jamaica 17 times in the past 18 years. This was my first time staying at Mangos Jamaica. The rooms are nice but a little dark. There are plenty of light fixtures they just didn't have bulbs in them. There was hardly ever hot water for a shower. Most days the water in the shower was so cold you could not stand directly under it. I had a 7 night stay. Even after asking the fridge in the room was never stocked. Not even one bottle of water. The food is OK. There is plenty of what they offer at meal time. But you only have one choice per night of where to eat. The buffet is not open every night. I was never offered a glass of wine with my evening meal. I asked one night and I did get a small glass of wine. But they didn't get it to my table until they brought the dessert. Breakfast was OK, just not much variety. Lunch by the pool every day was Excellent. This is a small All Inclusive Resort. With a few minor improvements It would be a very nice place to stay. With so many options of Resorts in Jamaica I would probably not return to this Resort. There are Resorts 5 minutes from the airport where you will get more value per dollar spent. I will end this review saying I did enjoy my stay at Mangos Jamaica. I never went hungry while I was there. There was plenty of Rum and Sun. And the Staff was all very friendly.
Stayed 7 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There wasn't any hot water available at all during our entire stay. The staff was rude and didn't inform us about any of the resort activities, amenities, facility locations or scheduling. All requests for service or assistance we're ignored. There were very few people there when we arrived yet our room still wasn't ready. We waited for two hours. When our room was ready we were missing washcloths.
Stayed 3 nights in Mar 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like nothing there that why i leave there ever morning and come back at night to sleep
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
It was a very relaxing place, with personality and charm!!
Stayed 5 nights in Feb 2019
Verified

8/10 Good

Gesus

Liked: Cleanliness, staff & service, amenities
Positive: The Nightly Band entertainment was excellent, food was good, beach environment was excellent, and customer service was good. Negative;The Bathroom floor tiling was striping, the material above the bed was dirty, the television only had about ten channel (scrambling issues) and few mosquitoes existed in the room.
Stayed 1 night in Feb 2019
Verified

2/10 Terrible

Brittany

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointing

Where do I begin?...first of all the pictures do ZERO justice.If youre looking to go on vacation eat drink and be happy DO NOT COME HERE..every all inclusive places I have been to I can eat or drink anything whenever I want..not here..you eat breakfast (HORRIBLE) you have to wait 3 hours for them to open the lunch area (by the pool)where they offer grilled cheese or hamburgers(unless the run out) dinner sucked buffet style..and the bar ..it opens at 11 a.m and closes COMPLETELY shuts down by 10 p.m regardless if there is a crowd or not I'm talking shuts music off chains up bar and turns the lights off at bedtime..now for the rooms..first room DIDNT HAVE WATER!! T.V broken called to complain completely ignored had to tough it out the first night until another staff member came then next day..they didnt seem to care either so yes we went night #2 in that room..it took the 3rd day for a guy named nico to come to the rescue he was great moved us right away insisted on carrying bags to the
Stayed 3 nights in Jan 2019
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Unfortunately we were under the impression that Mangos was a 3/4 star inclusive Adult only resort. It was not. It was in horrific condition and we were misled by photos and reviews of the said property. Every guest we met felt the same exact way and were very upset. I took many pictures to prove the horrible state of this “resort” and would appreciate some guidance from you in how to make the next guest aware of this before choosing Mangos. We walked the waterway and EVERY other resort was in perfect condition... everyone but Mangos. The consumer has a right to know before spending their hard earned money on their well deserved vacation!!!
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Aaron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Mosquitos. Mosquitos everywhere in our room throughout our stay. That factor combined with a lack of hot water in our shower made the stay less than comfortable. Otherwise the staff was generally friendly and the small beach area was satisfactory. Food was fine but drinks were of the standard bottom shelf alcohol served at most resorts.
Stayed 5 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort

Backpacker Motel

As an employee for a major airline in Europe as well as actress, I can say that I have experienced all kinds of hotels. I am a seasoned traveler at this point and in my view, Mangos is as good as a MOTEL for backpackers. Adding, that most guests are above 55 though. It’s not easy to write a bad review especially because we met some friendly people working on the property but I am upset to having wasted money and valuable vacation time and suffering from itches now that I am back. It took more than 2 hours for Mangos to grant us access to the hotel room even though that we arrived late in the afternoon and were hoping to change to some light clothes. The room was inconsistently cleaned and as dark as it gets. The worst was a sleepless time, with a broken AC and about 300 mosquitos in the room ready to eat us for dinner. We complained to the front desk but there was no real follow up or interest. There were not Mosquito Nets that we could have used to cover the bed and I, who had been sick from a bite in previous years, got horrified by the about 150 itching bites that I had on my legs only. There was also a lot of noise till 3 am. Furthermore, the chairs at the beach were weathered and chairs in the dining area rusty. I could list a lot more, from dirty towels to plastic cups but there is not much room to do so. The only positive note was the life music in the evening and the 2-3 friendly people who served us at the front desk and in the restaurant.
Stayed 4 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Amenities
Overall our stay at Mangos was fine. It took us over 2 hours to get our room when we first checked in (after 3pm). That was our first dissapointment. Rooms are very out dated, but fine. There was no hot water for a warm shower the first couple of days we were there. WiFi was very spotty and only worked in the morning for about 5 minutes at a time. It was hard to get new clean towels in our room. We killed about 20 mosquitos in our room every time someone came in to clean it so we didn’t have our room cleaned most days. The walls are VERY thin and it was hard to sleep at night as you can hear everything from the surrounding rooms. As for the food, it was always great but similar choices each night. I think this place has a lot of potential with some updates. We felt safe our entire time there and the staff was friendly for the most part.
Stayed 7 nights in Dec 2018

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