Ocean Eden Bay - Adults Only - All inclusive

5.0 star property
Adults-only property with 6 restaurants and 2 outdoor pools

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video
Privilege Master Suite
Aerial view
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • On private beach
  • Breakfast included
The current price is NZ$770
includes taxes & fees
2 Dec - 3 Dec

Explore the area

View map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Place, Burwood Beach
    ‪2 min drive‬
  • Place, Blue Waters Beach Club
    ‪5 min drive‬
  • Place, Luminous Lagoon
    ‪5 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪45 min drive‬

Room options

Privilege Junior Suite

7.4 out of 10
Good
(22 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Down duvet
Sofa bed
  • 46 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Privilege RoofTop Junior Suite

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Privilege Swim Up Junior Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

Privilege Junior Suite Ocean Front

9.2 out of 10
Wonderful
(27 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite Garden View

8.4 out of 10
Very good
(191 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Down duvet
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Junior Suite Pool View

7.8 out of 10
Good
(77 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Down duvet
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Junior Suite Ocean View

8.2 out of 10
Very good
(112 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Down duvet
  • 41 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

RoofTop Junior Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 41 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Swim Up Junior Suite

8.6 out of 10
Excellent
(62 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
Down duvet
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

Privilege Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Privilege RoofTop Master Suite

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

Privilege Swim Up Master Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Blackout curtains
Premium bedding
  • 89 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Eden Bay - Adults Only - All inclusive. You'll be 2.1 km (1.3 mi) from Burwood Beach and 4 km (2.5 mi) from Blue Waters Beach Club. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The fine-dining restaurant, Bluemoon, is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 8611 square feet (800 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Falmouth property include Luminous Lagoon and Martha Brae River.

What's nearby

  • Burwood Beach - 2 min drive - 2.3 km
  • Blue Waters Beach Club - 5 min drive - 5.4 km
  • Luminous Lagoon - 5 min drive - 6.3 km
  • Silver Sands Public Beach - 9 min drive - 8.3 km
  • Bengal Beach - 19 min drive - 20.1 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 37 min drive

Restaurants

  • ‪Napoli - ‬4 min drive
  • ‪Mike's Coffee And Tea - ‬5 min drive
  • ‪White Bay - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Privilege Restaurant - ‬6 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Adults-only property with 6 restaurants and 2 outdoor pools
Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Ocean Eden Bay - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (82 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Eden Bay - Adults Only - All inclusive?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Ocean Eden Bay - Adults Only - All inclusive on 2 Dec 2025 start from NZ$770.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Eden Bay - Adults Only - All inclusive?

Yep, Ocean Eden Bay - Adults Only - All inclusive has a free self car park.

Are there any beaches close to Ocean Eden Bay - Adults Only - All inclusive?

The closest beach to Ocean Eden Bay - Adults Only - All inclusive is Jamaica Beaches (33 km).

Is there a spa on site at Ocean Eden Bay - Adults Only - All inclusive?

Yep, there is an onsite spa at Ocean Eden Bay - Adults Only - All inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Ocean Eden Bay - Adults Only - All inclusive have a pool?

Yep, and guests recommend it! Ocean Eden Bay - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Ocean Eden Bay - Adults Only - All inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Ocean Eden Bay - Adults Only - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Eden Bay - Adults Only - All inclusive.

Is Ocean Eden Bay - Adults Only - All inclusive family-friendly?

No, Ocean Eden Bay - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Ocean Eden Bay - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Ocean Eden Bay - Adults Only - All inclusive serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ocean Eden Bay - Adults Only - All inclusive?

No, Ocean Eden Bay - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Eden Bay - Adults Only - All inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at Ocean Eden Bay - Adults Only - All inclusive's 6 restaurants.

What time are check-in & check-out at Ocean Eden Bay - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Eden Bay - Adults Only - All inclusive?

No, pets and service animals are not allowed.

Ocean Eden Bay - Adults Only - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1939 out of 3677 reviews
Rating 8 - Good. 858 out of 3677 reviews
Rating 6 - Okay. 417 out of 3677 reviews
Rating 4 - Poor. 248 out of 3677 reviews
Rating 2 - Terrible. 215 out of 3677 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Keilana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing time! Great experience with attentive staff. Wish I could’ve stayed longer.
Stayed 4 nights in Aug 2025

4/10 Poor

jamie

Travelled with family, Travelled with group
Liked: Amenities
Disliked: Staff & service
Bed was firm and hard Made nights restless Food was on the plus side , service and people were rude. Did not make eye contact or greet you hardly ever . Even when tipped they did not thank you and we are big tippers . One and done for my family !
Stayed 4 nights in Jul 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, customer service was 100%, beautiful views, amazing food, staff friendly and courteous. Our first time in Jamaica and we had an excellent experience at Ocean Eden Bay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Trevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 7 nights in Jul 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with great food option. Overall the staff was very nice. Was disapointed with my King bedroom was a twin bedroom. Disappointed that it took almost 2 hours to get extra towels ans wash clothes sonce they were restocked after room service. And disappointed that Martha's Market was supposed to be open at 7am and was delayed 30 plus mins.
Stayed 3 nights in Aug 2025

10/10 Excellent

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

6/10 Okay

Johnai, Hamilton Parish

Stayed 4 nights in Aug 2025

10/10 Excellent

Validity

Travelled with family
Liked: Cleanliness, staff & service, amenities
This resort was everything I wanted it to be although our room did have a leak, they sent someone to fix it asap. There were a couple hiccups but I appreciate there determination to fix their problems. I would come back to this hotel and do privilege again. Just make sure your phone service works in Jamaica because you need what’s app to communicate. My phone didn’t work out there so we had only one phone to text butlers.
Stayed 5 nights in Jul 2025

10/10 Excellent

Bgray

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect
Stayed 3 nights in Jul 2025

2/10 Terrible

Tykisha

Liked: Cleanliness
I lost a day due to not being able to get in my room for over 2 hours. Even the Butler couldn’t get in
Stayed 3 nights in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

2/10 Terrible

Robin

Disliked: Cleanliness, property conditions & facilities
From the moment we arrived, we were hit with a strong mildew smell in our room, which persisted throughout the night despite trying to air it out. The air conditioning system did not function properly, leaving the room hot, humid, and extremely uncomfortable. Additionally, the room was visibly dirty and felt neglected, hardly the standard one would expect from a resort claiming to offer a high-end experience. The problems extended well beyond the room. The resort pool, towel stand, music, and pool bar all closed at 5:00 p.m., which is frankly unacceptable for an adults-only all-inclusive resort. We were shocked to find that the main areas intended for relaxation and enjoyment essentially shut down before the evening even began. It felt more like we were in daycare with a strict curfew than a Caribbean resort catering to adults. This completely undermined the purpose and appeal of booking an adult-only experience—there was nothing adult or accommodating about it. We also encountered a disturbing number of gnats swarming around food and drinks at the lobby bar, raising serious hygiene concerns. Even more alarming were the two separate guest altercations we witnessed at bars on the property, which made us feel completely unsafe. These incidents, combined with the overall poor condition of the resort, created an environment that was anything but relaxing. The entire property appeared poorly maintained and rundown—certainly not reflective of the clean, modern, and relaxing envi
Stayed 7 nights in Jul 2025

8/10 Good

Raeneisha

Liked: Property conditions & facilities
Property was nice would visit again however room wasn't as clean my jet tub had black dirt all around i did not use it was gross evert
Stayed 4 nights in Jul 2025

10/10 Excellent

Bahn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful. The staff was very good and amazing good people. Overall experience was great.
Stayed 5 nights in Jul 2025

10/10 Excellent

Steven J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food & entertainment & service was amazing.
Stayed 5 nights in Jul 2025

10/10 Excellent

Liorys

Stayed 4 nights in Jul 2025

10/10 Excellent

MaChon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We experiences someone trying to storm into our room… after the states outside yelling obscenities doe almost 45 minutes we called security and also spoke with the manager Dasha the next morning. That was the night before traveling back home, so needless to stay we were very untested on our return back from vacation
Stayed 5 nights in Jul 2025

8/10 Good

Teagan Breann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of options for food and drinks are strong! Clean facilities and friendly staff. Room was as expected with a great view. Lots of restaurants to choose from. Only bad thing about this property is it’s not close to other popular places and will take some time to get to Montego Bay or Ocho Rios. Other than that if you plan on staying at the resort it’s great with a beautiful beach area as well.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cristal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was amazing. The hotel was super clean, the staff were very attentive and nice
Stayed 3 nights in Aug 2025

4/10 Poor

Rajoielle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible food and accommodations. Would not recommend.
Stayed 3 nights in Aug 2025

8/10 Good

Oluwatosin

Travelled with partner
Liked: Cleanliness, amenities
Need more food selections More vibey music
Stayed 5 nights in Jul 2025

6/10 Okay

Kermela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Food options were ok and the bed was comfy. Only thing negative I would say is advertisement. It was my birthday trip and I booked ocean view room but clearly got pool view room! Which if I knew that was the case. I would have booked pool view and saved a couple hundred dollars. When I asked front desk they explained there’s an ocean view and ocean front selection! Don’t make sense but if you want a room near the ocean you better select ocean front.
Stayed 4 nights in Jul 2025

10/10 Excellent

Beauchard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved everything about it!
Stayed 4 nights in Jul 2025

10/10 Excellent

Joseph Scott

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds are super comfortable. It is tucked away and not super loud, besides for things going on on the resort itself. The rooms are beautiful. The fridge is always stocked. Rooms were always clean. We had no issues with any of it.
Stayed 7 nights in Jul 2025

6/10 Okay

Bintou

Travelled with family
Liked: Amenities
Disliked: Staff & service
Beauty property. Food is decent. Customer service is where this resort lacks. The staff is nice. But a lot of issues (house keeping, fridge restocking etc) take a long time to resolve. Also consider transport when going to mobay for partying.
Stayed 6 nights in Jul 2025