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Ocean Eden Bay - Adults Only - All inclusive

5.0 star property

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video - submitted by Travel With Andrea
Privilege RoofTop Master Suite | View from room
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is NZ$774
includes taxes & fees
25 May - 26 May

Explore the area

View map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Place, Burwood Beach
    ‪2 min drive‬
  • Place, Luminous Lagoon
    ‪5 min drive‬
  • Place, Martha Brae River
    ‪9 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪48 min drive‬

Room options

View all photos for Privilege Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege Junior Suite

7.4 out of 10
Good
(22 reviews)
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege RoofTop Junior Suite

9.2 out of 10
Wonderful
(7 reviews)
  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege Swim Up Junior Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Privilege Junior Suite Ocean Front

9.0 out of 10
Wonderful
(30 reviews)
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.4 out of 10
Very good
(207 reviews)
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Pool View

View from room

Junior Suite Pool View

7.8 out of 10
Good
(82 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

8.4 out of 10
Very good
(136 reviews)
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for RoofTop Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

RoofTop Junior Suite

7.6 out of 10
Good
(5 reviews)
  • Resort view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Swim Up Junior Suite

8.6 out of 10
Excellent
(68 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

7.0 out of 10
Good
(2 reviews)
  • Sea view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

  • Sea view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 89 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Eden Bay - Adults Only - All inclusive. You'll be 2.1 km (1.3 mi) from Burwood Beach and 4 km (2.5 mi) from Blue Waters Beach Club. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The fine-dining restaurant, Bluemoon, is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 8611 square feet (800 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Falmouth property include Luminous Lagoon and Martha Brae River.

What's nearby

  • Burwood Beach - 2 min drive - 2.3 km
  • Blue Waters Beach Club - 5 min drive - 5.1 km
  • Luminous Lagoon - 5 min drive - 6.3 km
  • Martha Brae River - 9 min drive - 10.1 km
  • Rose Hall Great House - 35 min drive - 33.9 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 37 min drive

Restaurants

  • ‪White Bay - ‬4 min drive
  • ‪Captain's Market - ‬6 min drive
  • ‪Napoli - ‬4 min drive
  • ‪Sugar Cain - ‬5 min drive
  • ‪Steakhouse - ‬6 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Ocean Eden Bay - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Similar properties

Property grounds
Ocean Coral Spring - All Inclusive
Falmouth
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.2 out of 5, Very good, 4,112 reviews
The price is NZ$685
includes taxes & fees
18 May - 19 May
Ocean Coral Spring - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pickleball court
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (82 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Eden Bay - Adults Only - All inclusive?

As of 13 May 2026, prices found for a 1-night stay for 2 adults at Ocean Eden Bay - Adults Only - All inclusive on 25 May 2026 start from NZ$774, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Eden Bay - Adults Only - All inclusive?

Yep, Ocean Eden Bay - Adults Only - All inclusive has a free self car park.

Are there any beaches close to Ocean Eden Bay - Adults Only - All inclusive?

The closest beach to Ocean Eden Bay - Adults Only - All inclusive is Doctor's Cave Beach (36 km).

Is there a spa on site at Ocean Eden Bay - Adults Only - All inclusive?

Yep, there is an onsite spa at Ocean Eden Bay - Adults Only - All inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Ocean Eden Bay - Adults Only - All inclusive have a pool?

Yep, and guests recommend it! Ocean Eden Bay - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Ocean Eden Bay - Adults Only - All inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Ocean Eden Bay - Adults Only - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Eden Bay - Adults Only - All inclusive.

Is Ocean Eden Bay - Adults Only - All inclusive family-friendly?

No, Ocean Eden Bay - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Ocean Eden Bay - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Ocean Eden Bay - Adults Only - All inclusive serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ocean Eden Bay - Adults Only - All inclusive?

No, Ocean Eden Bay - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Eden Bay - Adults Only - All inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at Ocean Eden Bay - Adults Only - All inclusive's 6 restaurants.

What time are check-in & check-out at Ocean Eden Bay - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Eden Bay - Adults Only - All inclusive?

No, pets and service animals are not allowed.

Ocean Eden Bay - Adults Only - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 2057 out of 3825 reviews
Rating 8 - Good. 879 out of 3825 reviews
Rating 6 - Okay. 425 out of 3825 reviews
Rating 4 - Poor. 236 out of 3825 reviews
Rating 2 - Terrible. 228 out of 3825 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Phillip Jamar, monmouth junction

Stayed 3 nights in Feb 2026

10/10 Excellent

Arlene Louise

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous staff, very helpful and friendly. Food was great, steakhouse was excellent. Odette gave out towels, and so very nice as was the buffet staff
Stayed 9 nights in Jan 2026

10/10 Excellent

Sandra, Marietta

Stayed 6 nights in Feb 2026

10/10 Excellent

Cara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I highly recommend booking with Ocean Eden Bay. From the beauty of the resort to the friendly staff this place exceeded my expectations. The food was amazing and the drinks were flowing. If you’re looking to have a good time in Jamaica and see the beauty of the island this is your place. Also, make sure you shop local on the beach with the locals. The resort will encourage you not to but I promise my favorite experience was shopping with them and hearing their stories. The items they offered were so unique and hand crafted. You’ll never find anything so special in the gift shops, so shop local!!
Stayed 4 nights in Feb 2026

10/10 Excellent

Merlande

Disliked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Jan 2026

6/10 Okay

Lisa Noel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room and staff were wonderful. Great food.Not a hotel for young adults. More for older laid back adults. Entertainment at the pool sucks. We played music at the pool...not allowed! Even though all the guest at the pool really enjoyed the music...we played...To many regulations.
Stayed 4 nights in Nov 2025

2/10 Terrible

Rebecca

Travelled with partner
Our room had broken glass all over the floor, the property was taken care of and our room…ocean front privilege suite was not up to par. They definitely do not pay attention to details. We checked out the next day and found a new resort to stay at.
Stayed 6 nights in Feb 2026

10/10 Excellent

Luciana

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent located on the pool side with swim out. Would book again.
Stayed 4 nights in Jan 2026

4/10 Poor

Patrick

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room that I booked was not the room that I received. The room was a downgrade from the room that I booked.
Stayed 3 nights in Feb 2026

10/10 Excellent

Dion

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and the food was great. Weather could have been better, lol
Stayed 7 nights in Jan 2026

8/10 Good

Romar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good room. Friendly staff. We would return.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was gorgeous. It was clean and well maintained. The staff were great. Very attentive and helpful.
Stayed 5 nights in Jan 2026

4/10 Poor

Megan

Travelled with partner
Disliked: Property conditions & facilities
Let's start with our transport. It was offered with our booking of Ocean's Eden Bay. We got off the flight and were so excited to be immediately met with incredibly rude staff with Destination services. Im not talking a little rude, like ruin tour trip rude. Then we get to Ocean Eden Bay. We are immediately trying to be sold to for their privelege package, and their time share. I am here to relax. Not try to navigate who genuinely wants to talk to us vs sell us. Get to the room and its in decent shape but spent more for an ocean view. Looking out our room is the pool. You have to crane your neck out to see ocean which you can do at pretty much any room. Why pay more. Everything felt like a money grab. We payed for excursions through Ashley at the tour desk in lobby. She was nice but we payed for the luminous lagoon, 100 for two. They kept us trapped at a restaurant for far too long so wed pay for stuff. It was so cold the bioluminescent barely showed. They shouldnt have booked this knowing the temps and that we would not see anything. We also booked a 4 pack. They cancelled the catamaran. We came back to desk to get that refunded and someone else from the company tried to say the catamaran was complimentary. No it definitely wasnt. That felt scammy. I still have yet to receive refund. Just wasnt as pleasant of vacation as previous all inclusives. The resort also felt dated.
Stayed 4 nights in Feb 2026

10/10 Excellent

Kaysha

Liked: Cleanliness, amenities
the room was spotless, and the staff were great
Stayed 4 nights in Oct 2025

10/10 Excellent

Anquornita, Durham

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Great food and entertainment.
Stayed 6 nights in Feb 2026

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room, great food, great services, great staff, beautiful resort. 10/10!
Stayed 4 nights in Jan 2026

10/10 Excellent

Danielle

Liked: Cleanliness, property conditions & facilities
Oceans Eden Bay was fabulous! We didn’t have great weather, but still had an amazing time! The room was very clean, the whole property was, the food was good with lots of options, the staff were attentive, fun and so kind! We are already looking to plan our next trip there. Kyash with a K, Billie, Renardo, Tashoya and all the rest, we can’t wait to see you again ❤️
Stayed 5 nights in Feb 2026

6/10 Okay

Lakisha

Disliked: Property conditions & facilities
This review is not a reflection of the amazing staff, but of corporate decisions. Everyone I encountered was incredibly kind and welcoming. This is not a true adults-only resort. While there is an adults-only section, it is separated from the family side only by a lazy river. My room backed up to it, so I heard kids all day. All restaurants and shops are on the family side, so you will be dining around children. I love kids, but I choose adults-only resorts for a reason. I booked an oceanfront king suite but was placed in a pool-view room with two queens, visible mold in the bathroom, and construction above my room. I was told I’d be moved, but the new room was given away while I was on an excursion, leaving me to deal with construction noise for two days. I notified the resort ahead of time that I was celebrating my birthday, but there was no acknowledgment upon arrival. Security was also uncomfortable when returning with a guest, despite having a pass. The manager later apologized and ensured I received birthday treats before departure, which I appreciated. The staff truly shines—special thanks to Ms. Donna, Millicent, Mr. Heath, and the singer at the steakhouse. Great resort for families or reunions. If you want a true adults-only 5-star experience, I recommend Excellence Oyster Bay.
Stayed 5 nights in Jan 2026

10/10 Excellent

Cristina

Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing time. The hostesses in the adult side buffet always had a smile and greeted me so kindly. The wait staff in the adult side buffet was amazing. My house keeper was very good. The bellman who took my luggage to and from my room amazing. Thank you all for such a great trip.
Stayed 8 nights in Jan 2026

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, amenities
Loved my stay here! I was a bit apprehensive due to mixed reviews on here and other sites. The staff was very friendly and the entertainment crew was phenomenal they get very personal with you meaning they recognize who you are. Food was good except the Route 66 late-night restaurant I tried it twice it's a no for me. The steakhouse and hibachi were the best 🌟
Stayed 4 nights in Jan 2026

10/10 Excellent

Pamela Marte

Stayed 4 nights in Jan 2026

6/10 Okay

MAREK

Stayed 6 nights in Jan 2026

10/10 Excellent

Daniel

Stayed 4 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything was really good, me and my had a great time. I will say the entertainment wasn’t that good, and it was hard to find chairs in the shade near the pool or beach because people would get there early and leave towels/belongings on the chairs and then leave so nobody else could use it. That was beyond annoying. Outside of that the food was good, the staff was friendly. I’d go back for sure
Stayed 5 nights in Jan 2026

2/10 Terrible

Amy Felicia

Travelled with family
The room wasn't up to par I let them know the toilet was pulling away from the wall. Someone came to look at it, and said Someone would be back....no one came. The calking on the tub was sloppy.
Stayed 3 nights in Feb 2026