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Ocean Eden Bay - Adults Only - All inclusive

5.0 star property
Adults-only beachfront property with 2 outdoor pools

Photo gallery for Ocean Eden Bay - Adults Only - All inclusive

2 outdoor pools, open 7:00 AM to 7:00 PM, pool cabanas (surcharge)
Creator video - submitted by Travel With Andrea
Privilege RoofTop Master Suite | View from room
Exterior
Privilege RoofTop Master Suite | Living area

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Breakfast included
  • All-inclusive
  • Parking included
The current price is NZ$871
includes taxes & fees
23 Feb - 24 Feb

Explore the area

View map
Mountain Spring Bay, Coral Spring, Montego Bay, Falmouth
  • Place, Burwood Beach
    ‪2 min drive‬
  • Place, Luminous Lagoon
    ‪5 min drive‬
  • Place, Martha Brae River
    ‪9 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪46 min drive‬

Room options

View all photos for Privilege Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege Junior Suite

7.4 out of 10
Good
(22 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
  • Partial ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege RoofTop Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege RoofTop Junior Suite

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Down duvet
  • Partial ocean view
  • 46 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege Swim Up Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Privilege Swim Up Junior Suite

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Privilege Junior Suite Ocean Front

Premium bedding, down duvets, free minibar, in-room safe

Privilege Junior Suite Ocean Front

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

Junior Suite Garden View | View from room

Junior Suite Garden View

8.6 out of 10
Excellent
(196 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Separate bedroom
  • Garden view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Pool View

View from room

Junior Suite Pool View

7.8 out of 10
Good
(78 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

View from room

Junior Suite Ocean View

8.2 out of 10
Very good
(119 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Separate bedroom
  • Ocean view
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for RoofTop Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

RoofTop Junior Suite

7.6 out of 10
Good
(5 reviews)

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Down duvet
  • Resort view
  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Swim Up Junior Suite

Premium bedding, down duvets, free minibar, in-room safe

Swim Up Junior Suite

8.6 out of 10
Excellent
(66 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Ceiling fan
Separate bedroom
  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Privilege Master Suite

Privilege Master Suite

Privilege Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Down duvet
  • Sea view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

Privilege RoofTop Master Suite

Highlights

Separate sitting area
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Down duvet
  • Sea view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

Privilege Swim Up Master Suite

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free minibar items
LCD TV
Sofa bed
Down duvet
  • Sea view
  • 89 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

About the area

Falmouth

A luxury stay in Falmouth awaits you at Ocean Eden Bay - Adults Only - All inclusive. You'll be 2.1 km (1.3 mi) from Burwood Beach and 4 km (2.5 mi) from Blue Waters Beach Club. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The fine-dining restaurant, Bluemoon, is open for dinner. With 2 poolside bars and 4 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. 8611 square feet (800 square metres) of event facilities include a conference centre, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a lazy river. Free buffet breakfast is available daily between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 5-property class Falmouth property include Luminous Lagoon and Martha Brae River.

What's nearby

  • Burwood Beach - 2 min drive - 2.3 km
  • Blue Waters Beach Club - 5 min drive - 5.4 km
  • Luminous Lagoon - 5 min drive - 6.3 km
  • Martha Brae River - 9 min drive - 10.1 km
  • Rose Hall Great House - 33 min drive - 33.3 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 37 min drive

Restaurants

  • ‪Mike's Coffee And Tea - ‬5 min drive
  • ‪Napoli - ‬4 min drive
  • ‪White Bay - ‬4 min drive
  • ‪Lobby Bar - ‬5 min drive
  • ‪Privilege Restaurant - ‬6 min drive

About this property

Ocean Eden Bay - Adults Only - All inclusive

Adults-only beachfront property with 2 outdoor pools
Ocean Eden Bay - Adults Only - All inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Ocean Eden Bay - Adults Only - All inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Mediterranean property also offers outdoor tennis courts, a 24-hour fitness centre and a steam room. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Falmouth property.

  • 444 guestrooms or units
  • 5 levels
  • 2 buildings
  • 6 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 8611 sq ft of conference space
  • 800 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Karaoke
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar on the beach
  • Coffee shop
Ocean Eden Bay - Adults Only - All inclusive offers 444 accommodations with free minibar items and laptop-compatible safes. This accommodation has separate sitting areas and is furnished with double sofa beds. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bidets, complimentary toiletries and hairdryers.

This Falmouth property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluemoon
  • Captain's Market
  • Marlin
  • Privilege
  • Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour gym
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Books
  • Bowling alley
  • Canoeing
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Games
  • Karaoke
  • Kayaking
  • Lazy river
  • Library
  • Nightclub
  • Outdoor pool (guest access)
  • Paddleboard
  • Racquetball/squash
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Table tennis
  • TV in common areas
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (8,611 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (82 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ocean Eden Bay - Adults Only - All inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Safety Programme (H10 Hotels) guidelines.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ocean Eden Bay Adults Only
Ocean Eden Inclusive Inclusive
Ocean Eden Bay - Adults Only - All inclusive Falmouth

Frequently asked questions

What is the cancellation policy at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ocean Eden Bay - Adults Only - All inclusive?

As of 7 Feb 2026, prices found for a 1-night stay for 2 adults at Ocean Eden Bay - Adults Only - All inclusive on 23 Feb 2026 start from NZ$871.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Ocean Eden Bay - Adults Only - All inclusive?

Yep, Ocean Eden Bay - Adults Only - All inclusive has a free self car park.

Are there any beaches close to Ocean Eden Bay - Adults Only - All inclusive?

The closest beach to Ocean Eden Bay - Adults Only - All inclusive is Doctor's Cave Beach (36 km).

Is there a spa on site at Ocean Eden Bay - Adults Only - All inclusive?

Yep, there is an onsite spa at Ocean Eden Bay - Adults Only - All inclusive. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Ocean Eden Bay - Adults Only - All inclusive have a pool?

Yep, and guests recommend it! Ocean Eden Bay - Adults Only - All inclusive has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 7:00 AM to 7:00 PM.

Does Ocean Eden Bay - Adults Only - All inclusive have a waterslide?

No, but it has a waterpark and lazy river.

What luxury perks are available at Ocean Eden Bay - Adults Only - All inclusive?

Ocean Eden Bay - Adults Only - All inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Private jetted baths, hydromassage showerheads and premium bedding.

What makes Ocean Eden Bay - Adults Only - All inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Ocean Eden Bay - Adults Only - All inclusive.

Is Ocean Eden Bay - Adults Only - All inclusive family-friendly?

No, Ocean Eden Bay - Adults Only - All inclusive is an adults-only property.

Are there hot tubs in the rooms at Ocean Eden Bay - Adults Only - All inclusive?

No, but there are Jetted bath in the guestrooms.

Does Ocean Eden Bay - Adults Only - All inclusive serve breakfast?

Yep, free buffet brekkie is served daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Ocean Eden Bay - Adults Only - All inclusive?

No, Ocean Eden Bay - Adults Only - All inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Ocean Eden Bay - Adults Only - All inclusive?

Relax with a coldie at the 2 poolside bars or 4 lounge bars, and grab a meal at Ocean Eden Bay - Adults Only - All inclusive's 6 restaurants.

What time are check-in & check-out at Ocean Eden Bay - Adults Only - All inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Ocean Eden Bay - Adults Only - All inclusive?

No, pets and service animals are not allowed.

Ocean Eden Bay - Adults Only - All inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1946 out of 3652 reviews
Rating 8 - Good. 841 out of 3652 reviews
Rating 6 - Okay. 414 out of 3652 reviews
Rating 4 - Poor. 234 out of 3652 reviews
Rating 2 - Terrible. 217 out of 3652 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Nick

Stayed 3 nights in Oct 2025

2/10 Terrible

Angelica

Disliked: Cleanliness, staff & service
We had a horrible stay this past week at ocean Eden bay during the hurricane that passed in october. There was no real communication from the hotel staff if you were not reading signs that were on desks you would have never known what to prepare for. We were charged fees to stay although, we had no where to go airports shut down leaving us stranded on the island. Fees started the second the hurricane hit so we paid per person a night to sleep on the floor. After the hurricane hit there was no help from the staff and the director who came to address to pretend to be on our side making it seem like they were going to refund us for the charges made resulting in us sleeping on the floor apparently lied as the manager came and said he never said that. We were very upset cause we were asked constantly to be understanding with them and patient with them but they were not understanding with us they just wanted to continue to charge our cards. We were thankful to still have food and a bed but there was still glass outside our rooms throughout the resort. Alcoholic beverages were reinstated on the resort to distract from the continuous charges being made while stranded. WiFi was down due the hurricane a first responder was able to come to try and help us achieve flights for a way to return home. We are very thankful to him but as flights continued to cancel a store in the resort House of Diamonds also got a WiFi satellite signal only available to customers or those who used there ipads
Stayed 6 nights in Oct 2025

4/10 Poor

Michelle

Travelled with family
So I could say German have a game Melissa the hotel did help us with food accommodations however I feel like they should’ve been more supportive one letting us know how to get flights or where should we fly out of? I feel like they left us to spend on our own And then on top of that they still asking for 175 per person extra and we in a hurricane situation and we trying to get home.
Stayed 3 nights in Oct 2025

4/10 Poor

Angell

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we got to the resort it took them 2 hours to get us a room. We had to ask for blankets 5 times, 3 of them in person at the front desk before we got a blanket, It took a day and a half. Then our room flooded from the bathroom light fixtures. They did give us news rooms. The only reason the resort doesn’t get a lower score was because the bar tenders and waiters at all the many restaurants were amazing and caring.
A drink the bartender came up with for me.
One of the all inclusive dishes
Activities they provide everyday
A fun performance in the theater
Stayed 4 nights in Oct 2025

10/10 Excellent

Deshauna Ramone

Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay Clean room Food was tasty Staff was great Thank u for a wonderful stay
Stayed 4 nights in Oct 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Olha

Stayed 6 nights in Oct 2025

10/10 Excellent

Lianna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful & the staff were incredible! We would definitely stay again and have already recommended the resort to others
Stayed 5 nights in Aug 2025

6/10 Okay

Jathanna Rachelle De La, Paterson

Liked: Cleanliness
We had an “ocean view” room. It wasn’t ocean view AT ALL. The room itself was nice 8/10. Always had hot water and yes the ac always worked. The food was meh. I had really high hopes for trying Jamaican food for the first time. It was definitely not what I expected. Over all the food 4/10. Drinks were terrible the only one who made really BOMB drinks was AMANDA WE LOVE YOU GIRL!!!! Other than that drinks 2/10. Now BEWARE if you’re a single lady or a group or 2 ladies the workers will try to get with you DAILY. One even followed us to our room. Luckily we never answered the door or phone calls!!! INSANE. Another thing is when we ordered room service 2 out of the 4 times the food never came, even though it said delivered .& on top of that some restaurants would randomly close so there was literally no food which was also very CRAZY. Honestly overall resort was 5/10. They can definitely do better.
Stayed 5 nights in Oct 2025

10/10 Excellent

Terrace

Stayed 3 nights in Oct 2025

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, wonderful staff and service
Stayed 3 nights in Oct 2025

8/10 Good

Jonathan

Liked: Cleanliness, property conditions & facilities
It was a wonderful experience. Will go back again
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was kept up very well, fridge was always restocked. Everyone always acknowledged our presence and were all super nice! We will definitely be coming back
Stayed 6 nights in Oct 2025

4/10 Poor

Davinitta

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Paid for privilege services but did not receive them. There was no top shelf liquor, our butler never responded to us, twice we ordered room service and it never showed up. The car to drive you around the property rarely shows up. Save your money and buy a regular room. “Privilege” was a scam
Stayed 5 nights in Oct 2025

10/10 Excellent

DaShaun

Stayed 6 nights in Oct 2025

10/10 Excellent

Sattera Cian

Stayed 4 nights in Oct 2025

8/10 Good

Ricky Allen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms and great staff!!
Stayed 7 nights in Sep 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Oct 2025

10/10 Excellent

Fatima

Liked: Cleanliness, property conditions & facilities
Loveeeeee my Stay and Shout out to Odenia for helping me with my booking!
Stayed 4 nights in Oct 2025

10/10 Excellent

Cali Kay

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great resort with tons of food options.
Stayed 5 nights in Oct 2025

10/10 Excellent

Shaylanetta, Gonzales

Liked: Cleanliness, property conditions & facilities
Wonderful
Stayed 4 nights in Oct 2025

2/10 Terrible

Enrique

Stayed 3 nights in Oct 2025

10/10 Excellent

Keshawon T

Stayed 3 nights in Oct 2025

4/10 Poor

Malcolm

Travelled with family, Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Spa was a great experience. Customer service wasn’t great. Certain features that I paid for in my room were not given to me when I was there for my vacation. Beautiful resort though.
Stayed 5 nights in Oct 2025

8/10 Good

Yolanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Ocean Eden! The food was great, and loved the property. The staff were great! Our air conditioning wasn’t working when we arrived, however they very quickly fixed it.
Stayed 5 nights in Oct 2025