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Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

4.0 star property
Adults-only beachfront property with 3 outdoor pools

Photo gallery for Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

On the beach, white sand, free beach cabanas, sun-loungers
Creator video - submitted by Shemekia Oneal
Chairman Beach Walkout Swim Out Suite Diamond Club
Outdoor wedding area
Beach/ocean view

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Breakfast included
  • Gym
  • Room service
The current price is NZ$535
includes taxes & fees
29 Sept - 30 Sept

Explore the area

View map
Cooper Penn, Falmouth, Trelawney
  • Blue Waters Beach Club
    ‪13 min walk‬
  • Burwood Beach
    ‪14 min walk‬
  • Luminous Lagoon
    ‪2 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪41 min drive‬

Room options

View all photos for Luxury Ocean view Room

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Ocean view Room

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Presidential Jacuzzi Ocean view One Bedroom Suite Diamond Club

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 76 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Presidential Jacuzzi Swim out Pool view One Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 76 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

Luxury Presidential Jacuzzi Swim out Pool view Two Bedroom Suite Diamond Club

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 136 sq m
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Presidential Jacuzzi Ocean view Two Bedroom Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 136 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite swim out Diamond Club

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Junior Suite swim out Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
LCD TV
  • 60 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Luxury Junior Suite Ocean Corner View Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 69 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean view Room Diamond Club

1 bedroom, premium bedding, pillow-top beds, free minibar

Luxury Ocean view Room Diamond Club

7.6 out of 10
Good
(9 reviews)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite Ocean view Diamond Club

View from room

Luxury Junior Suite Ocean view Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Luxury Room

Luxury Room

Luxury Room

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Junior Suite Ocean view

View from room

Luxury Junior Suite Ocean view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 69 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Chairman Beach Walkout Swim Out Suite Diamond Club

Highlights

Balcony or patio
Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free minibar items
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club | View from room

Luxury Junior Suite Ocean view Terrace Jacuzzi Diamond Club

Highlights

Balcony or patio
Garden
Individually furnished
Individually decorated
Air conditioning
Free minibar items
LCD TV
Separate bedroom
  • 69 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Falmouth

A family-friendly stay in Falmouth awaits you at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only. Within just a 15-minute stroll, you'll find Jamaica Beaches and Burwood Beach. Highlights at this beachfront property include 11 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering at The Royal Spa can include massages, facials and mani/pedis. The restaurant, Dorado – Seafood Grill, serves seafood and is open for dinner. With 2 poolside bars and 11 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find free cabanas, and enjoy the on-site water park and gym. Additionally, you'll find free Wi-Fi in public areas, a lazy river and an outdoor tennis court. Each morning free full breakfast is offered between 7:00 AM and 11:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions in proximity to this 4-property class Falmouth property include Rose Hall Great House and Doctor's Cave Beach.

What's nearby

  • Blue Waters Beach Club - 13 min walk - 1.1 km
  • Burwood Beach - 14 min walk - 1.2 km
  • Luminous Lagoon - 2 min drive - 2.3 km
  • Silver Sands Public Beach - 13 min drive - 12.4 km
  • Rose Hall Great House - 29 min drive - 29.2 km

Getting around

  • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 41 min drive

Restaurants

  • ‪Napoli - ‬9 min walk
  • ‪Mike's Coffee And Tea - ‬8 min drive
  • ‪White Bay - ‬10 min walk
  • ‪Lobby Bar - ‬8 min drive
  • ‪Privilege Restaurant - ‬9 min drive

About this property

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

Adults-only beachfront property with 3 outdoor pools
Some rates at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 11 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 11 bars/lounges. WiFi and wired Internet are free in public spaces. This eco-certified property also offers a water park, outdoor tennis courts and a hot tub. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4-star Falmouth property.

  • 352 guestrooms or units
  • 6 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 11 bars or lounges
  • Full breakfast (free)
  • Deli
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Bar on the beach
Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers 352 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and free minibar items. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the property's full-service spa, The Royal Spa. Services include facials, body treatments and manicures and pedicures.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 11 bars/lounges
  • 11 restaurants
  • 2 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Armadillo -Tex Mex
  • Calypso -West Indies
  • Dorado – Seafood Grill
  • Grazie Italian Trattoria
  • Zen – Teppanyaki & Asian

Things to do

  • 3 outdoor pools
  • 9-hole adjacent golf course
  • Beach volleyball
  • Beach yoga
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Mini golf
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • TV in common areas
  • Water park
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (229 centimetre wide door)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 6 buildings
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton White Sands
Royalton White Sands All Inclusive
Royalton White Sands All Inclusive Falmouth
Royalton White Sands Falmouth
Royalton White Sands All Inclusive Hotel Falmouth
Royalton White Sands All Inclusive Hotel
Royalton White ds Inclusive F
Royalton White Sands All Inclusive
Royalton White Sands Resort Spa All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

As of 22 Sept 2025, prices found for a 1-night stay for 2 adults at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only on 29 Sept 2025 start from NZ$535.17, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only has a free self car park and free valet parking.

Are there any beaches close to Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is on Jamaica Beaches. Fun beach activities include yoga and volleyball.

Is there a spa on site at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Yep, The Royal Spa is available for guests. You'll enjoy heaps of services like facials and body treatments.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a pool?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only has 3 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only features 2 poolside bars, 3 outdoor pools and a full-service spa. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only a romantic place to stay?

1 hot tub and free beach cabanas, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only.

Is Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only family-friendly?

No, Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only is an adults-only property.

Does Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only serve breakfast?

Sure does, free full breakfast is served daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Relax with a coldie at the 2 poolside bars or 11 lounge bars, and grab a meal at the onsite restaurant that serves seafood.

What time are check-in & check-out at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Is there a golf course on site at Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only?

There is a golf course next to Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only.

Reviews

Royalton Hideaway Blue Waters - Montego Bay, An Autograph Collection® All-Inclusive Resort - Adults Only Reviews

7.6

Good

8.4/10

Cleanliness

7.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 241 out of 563 reviews
Rating 8 - Good. 117 out of 563 reviews
Rating 6 - Okay. 92 out of 563 reviews
Rating 4 - Poor. 53 out of 563 reviews
Rating 2 - Terrible. 60 out of 563 reviews

Reviews

10/10 Excellent

Haley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Kathy

Stayed 4 nights in Jun 2025

10/10 Excellent

Michael, Davie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place for a fun time.
Stayed 3 nights in Jun 2025

2/10 Terrible

Kanisha

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was RUDE; My $300 glasses came up missing! Just a lot of talking and no resolution or monetary support! NEVER GOING THERE AGAIN AND I WILL ADVISE MY FAMILY AND FRIENDS NOT TO GO THERE
Stayed 4 nights in Jun 2025

8/10 Good

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Martha

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This property has a false advertisement as far as the adult and kids side being separate. It’s not located in Montego Bay but actually located in Trelawny(45 min from aiaprort) I had multiple issues with my room. My first room had no AC, had to sleep with no air the first night. The second room, the electricity didn’t work and the door was broken. They fixed the issues but they weren’t in a hurry to fix my issues. The food was a 5/10. The resort itself is very beautiful and very clean. It’s nice for a couple’s vacation but I was on a girls trip and didn’t have the best experience. It wasn’t terrible but it wasn’t great
Stayed 3 nights in Jun 2025

8/10 Good

fun

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The overall property was magnificent, well kept, and enjoyable. Very welcoming and a lot to do on resort. My only take away from it was the buffet restaurant. Items didn’t taste too fresh and not much of a selection. I always think all closed spaces should have more fans or windows the buffet restaurant and the sports bar was extremely warm. The flys would also help with the mosquitos. Overall I yet would rate the resort as great place and I will return. Lastly my most favorite restaurant was Zenn, the live crew were very enjoyable, and all workers were very polite and friendly.
Stayed 3 nights in Jun 2025

8/10 Good

Laura

Stayed 5 nights in Jun 2025

10/10 Excellent

Janna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We never left the resort so we had a great experience
Stayed 3 nights in Jun 2025

6/10 Okay

Monique

Liked: Cleanliness, staff & service
Stayed 5 nights in Jun 2025

10/10 Excellent

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
No entertaining, shared buffet with families. Buffet only option in the morning, crowded, no AC.No service elevator. Got a room that connect to another noisy one. Thin walls, we could hear them all the time.
Stayed 5 nights in Jun 2025

6/10 Okay

Yalonda

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was beautiful, however the staff wasn’t the most attentive. Our butler didn’t provide us with our tote bag. The check-in staff was too busy talking to each other to ask how they could help us. On several occasions I found myself waiting for them to finish talking before I could request something. At one point, I just got tired of waiting and asked if they wanted us to come back. The Diamond Club ocean view suite was not ocean view. After checking in I requested to be moved to an ocean view room and showed them a picture of what I was expecting. I was told they can’t control third party pictures and if I wanted to know what their hotel looked like I couldn’t use Expedia. I then told them I also looked at the rooms in the Marriott Bonvoy app because I am a member. I was told that was not the right place to look either and that I had to look at Royalton’s app to see what their rooms looked like. I was put in a double bed instead of king which was requested. My husband and I had to sleep in separate beds while on vacation. This is the 3rd or 4th Royalton that I have stayed at(all Diamond Club luxury suites) but the 1st time I’ve had this type of experience.
Stayed 3 nights in May 2025

10/10 Excellent

Nicholas Patrick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I personally had a great time at the property, staff were nice, and attentive, there isn’t much to complain about other than a few small things like the water temperature in the shower going back and fourth from hot and cold. I do have to single out the employee Nabraska from the margarita bar. She made the overall experience at the property above and beyond and we hope to see her again when we come back. Thank you for the great vacation!
Stayed 6 nights in Jun 2025

4/10 Poor

Tatiyanna

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I would NEVER stay at this resort again. The resort itself was clean and beautiful but everything else was HORRIBLE. The dining options are horrible..
Stayed 4 nights in May 2025

10/10 Excellent

PETAL

Stayed 2 nights in Apr 2025

8/10 Good

PETER-GAY

Liked: Cleanliness, staff & service, property conditions & facilities
Great amenities, friendly and courteous staff. I would definitely recommend.
Stayed 2 nights in Jun 2025

6/10 Okay

Brooke

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Average nothing more nothing less
Stayed 7 nights in May 2025

2/10 Terrible

Allan

Stayed 4 nights in Jun 2025

2/10 Terrible

Coranette

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a mix up with my reservation. I’ve paid twice. The electricity went out I was suck on the elevator, I paid for a romantic dinner that was nothing like it was advertised. I requested for room decoration for a birthday that was not decorated but went in my room and left my door open. Had a poolside cabana that the jets on the pool did not
Stayed 3 nights in Jun 2025

10/10 Excellent

T'sonja

Stayed 3 nights in May 2025

6/10 Okay

LaDonna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioning was not great
Stayed 3 nights in May 2025

10/10 Excellent

Nadia Shukur and Raheem

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here.
Stayed 6 nights in May 2025

8/10 Good

Alafia

Stayed 4 nights in May 2025